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Published byEthel Wilcox Modified over 9 years ago
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Emotional Intelligence EI Introduction By: Maha Ibrahim
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Have you experienced similar emotions??? I have marking to do Eid Holiday is only 3 days My students evaluation is bad Left to your imagination We’re called for a meeting @ 6:00 pm
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Or may be similar to these?
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Where do emotions come from? Right Brain / Left Brain Functions Left Brain works with:Right Brain works with: LogicEmotions WordsPictures Parts and specifics Wholes and relationships among the parts Analysis (breaking apart)Synthesis (putting together) Sequential thinkingSimultaneous and holistic thinking Is time-bound, has a sense of time and goals and your position in relation to those goals Is time free, might lose a sense of time altogether Governs the right side of your body Governs the left side of your body
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Negative Emotions Negative emotions video
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Positive Emotions Positive emotions video
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What is Emotional Intelligence? Emotional Intelligence (EI) is defined as the ability to perceive, understand, integrate and manage one's own and other people's feelings and emotions, and to act upon them in a reflective and rational manner. Source: www.tbl.uk.com.htm
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Misconception of EI? Emotional intelligence is not about being soft or happy, angry or sad, it is about being appropriate to the situation.
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Why is it important? Self-awareness - of strengths and weaknesses Self-esteem, self-confidence Self-control in all situations, self-regulation Leadership Customer service Decisiveness, decision-making Motivation - of self and others Conflict management, negotiation Stress management and reduction Support of and sensitivity to others Communication Teamwork, relationships
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Components of EI? Empathy Self Regulation Motivation Relationships Self Awareness Emotional Intelligence
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Self Awareness Having the skills to focus your attention on your emotional state. Being aware, in-the-moment, of what you're feeling. Given that information about your emotional state, what should (or shouldn't) you do or say next?
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Emotional Self-Regulation Having the skill to be able to choose the emotions you want to experience, rather than being the victim of whatever emotions occur. Not letting others "push your buttons." Possessing the ability to manage your emotional state. Ability to choose the emotions you want – typically to be able to transform negative draining emotional states into positive productive ones.
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Emotional Self-Motivation The ability to use emotions to cause yourself to take positive action and to pursue goals even in the face of significant difficulty. This is about using your emotions to be positive, optimistic, confident, and persistent rather than negative, pessimistic
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Empathy Possessing the ability to listen effectively and accurately enough to put yourself in the other person's shoes. You don’t have to agree with them, but to truly understand the situation from their own perspective in order to improve communication, problem-solving, and trust.
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Nurturing Relationships The ability to demonstrate sincere care rather than required courtesy. Your words should match your deeds Demonstrate appreciation for people's efforts and contribution. Setting a positive tone of cooperation no matter how difficult the situation or conversation. Having other's best interests in mind to create win- win outcomes. Source: www.eiconsortium.org/research/ei_theory_performance.htm
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Tips to improve you EI Use three word sentences beginning with "I feel" Start labeling feelings; stop labeling people & situations Analyze your own feelings rather than the action or motives of other people Ask others how they feel -- on scale of 0-10 Make time to reflect on your feelings Identify your fears and desires Identify your unmet emotional needs) Take responsibility for your emotions & happiness Express your feelings - find out who cares - spend time with them Develop the courage to follow your own feelings Source: Swww.eqi.org
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Test your EI? http://www.ihhp.com/testsite.htm
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Recommended Readings The Emotionally Intelligent Workforce By Daniel Goleman
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