1. Taking on the world’s toughest energy challenges

2. The World of Exxon Mobil Corporation
From Standard Oil 1868 to ExxonMobil merger in 1999
Operates in almost 200 countries and territories around the globe
Corporate Headquarters in Dallas, Texas

3. Our brands

4. Company Business Structure
Upstream
Downstream
Chemical
Market fuels
Explore for/produces oil & natural gas
Refine
crude
Produce
chemicals
Market lubes

5. Exxon Mobil Corporation
ExxonMobil at a Glance
Industry leader in almost every aspect of the energy and petrochemical business
Employs nearly 92,500 people worldwide
Best known by our familiar brand names: Exxon, Esso and Mobil
Exxon Mobil Corporation
Upstream
Downstream
Chemical
Exploration
Development
Production
Gas Marketing
Upstream Research
Refining & Supply
Fuels Marketing
Lubricants & Petroleum
Research and Engineering
Here’s a basic chart that shows how the corporation is organized. As I mentioned earlier, the Upstream and Chemical companies are located in Houston. The Downstream companies are in Fairfax, VA. In addition, we have a global services company that provides various kinds of support for the corporation.
Let’s take a closer look at our business lines.
Specialties
• 11 Specialized Functional Companies
• 1 Global Services Company
• 9 Staff and Services Functions

6. ExxonMobil in Europe
Present since the 19th century in Europe and active in more than 30 countries
Europe = roughly a quarter of the company’s revenue and investment
24,000 staff (indirect jobs typically nine fold)
Largest oil and gas producer in Europe
10 % of Europe's oil
15 % of Europe’s natural gas
9,000 Esso stations serve over 2,2 millions fuel customers and 1,6 million non-fuel customers per day
Each day we sell 1,300 million m3 of gas or one tenth of European consumption
From our roots in Europe in the 19th Century, we are currently Europe’s largest oil and natural gas producer, accounting for 10 percent of the continent’s oil and 15 percent of its gas. There are now 9,000 Esso-branded service stations, serving fuel and non-fuel products to about 4 million European customers a day. We employ 24,000 people directly - and many thousands more indirectly. To put it simply, Europe is a key area for us, representing about one quarter of our global revenue and investment.
Directly relevant to today’s discussion, though, is our global expertise in research and development, in which we lead our industry. In Europe, 1,900 scientists and engineers are working for ExxonMobil. On a worldwide basis, we employ 20,000 scientists and engineers and almost 2000 PhDs. Every year, we spend around $600 million on energy-related research. Part of which, of course, is directed at identifying and developing the fuels and related technologies of tomorrow.

7. ExxonMobil Support Service Strategy
Past
Businesses / Services organized on a country basis
1999
Exxon - Mobil merger
Shift from country to functional organization set-up
Increase centralization of business/services activities
Maximize global adoption of common processes
Generate economies of scale
Creation of Business Support Centers (BSC)
Global network operating as ‘’one’’ with a limited number of
locations, strategically positioned

8. Activities at the BSC
Multiple entities strategically located around the world collaborating to provide best in class service
Covers a broad range of activities
From transaction processing to critical customer contact activities and highly technical skills
Businesses in the BSC Prague
Lubes Customer Services, Sales Support and Technical helpdesk
Accounts Payable
Credit
Procurement
Customer Services Fuels Marketing

9. An International Environment
Working with ExxonMobil affiliates and customers all over Europe
English is the working language at the BSC
Also German, Norwegian, Finish, Dutch, French, Spanish, Portuguese
In total 17 languages spoken in the Prague BSC

10. Career Opportunities at the BSC
Training
Extensive business/ process training
Competitive compensation and benefit package
State of the art systems and processes
Development
Longstanding practice of job rotation
Committed to develop local talent to replace expatriate experts, supervisors and managers
Growth
Currently about 800 people (since April 2004)
Continue to grow as a critical center

11. ExxonMobil: Partner of Choice
This is ExxonMobil
Financial Strength
Proven Approach
Commitment to Technology
Experienced, Dedicated Workforce Organized to Deliver
STAYING THE COURSE . . .
YESTERDAY, TODAY AND TOMORROW