1. APICS Webinar Series SCOR 101
Peter Bolstorff, CSCP, SCOR-P Executive Director APICS Supply Chain Council
September 23, 2015

2. Introduction
Peter Bolstorff, CSCP, SCOR-P Executive Director | APICS Supply Chain Council
Delegate from 3M and then Imation for SCOR 1.0 in 1996 Expertise in Manufacturing and Planning including Center of Excellence Leadership for Sales and Operations Planning Authored, Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, 3rd Edition First Supply Chain Council non-staff Certified Instructor and now SCOR-P and CSCP From 2002 to 2014, Helped 30+ Companies Analyze $13.5B USD Deriving $200M USD in Operating Income Improvements Have volunteered with the SCC since the beginning Industry experience includes Chemical, Retail, Food and Grocery, Electronics, Durable Goods, Consumer Packaged Goods, and Aerospace and Defense

3. Seven Good Questions Who is the APICS Supply Chain Council?
What is SCOR?
Why do companies use SCOR?
How do companies use SCOR?
What are the benefits companies realize as a result of using SCOR?
Who is using SCOR?
How can I or my company get started?

4. Who is the APICS Supply Chain Council?

5. APICS SCC
The legacy SCC integrated with the former APICS Foundation to form the new APICS SCC. The new organization continues the tradition of funding scholarships and student programs; still operates as a global, non-profit entity; and actively manages the Supply Chain Operations Reference (SCOR) model.
Programs and Services
Plossl Dissertation, Scholars Program, Student Case Competition
Research Projects, Corporate Advisory Board, Executive Summit
SCORmark™ Benchmark
Publications, Resource Library, and Case Studies
Other Value Chain Frameworks including M4SC, DCOR®, CCOR®, and PLCOR®
Training is now available through APICS

6. New Value Proposition APICS Value Proposition APICS APICS SCC
Training, certification and networking
Research, benchmarking and frameworks
APICS
APICS SCC
APICS Value Proposition
Individuals
Corporate, Public Sector and Academic Institutions
APICS delivers a total individual and corporate value proposition.
We help individuals achieve career development goals.
We help corporations achieve strategic supply chain goals.

7. What is SCOR?

8. SCOR Framework SCOR MODEL Supplier Customer Source
Suppliers’ Supplier
Source
Internal or External
Your Organization
Return
Deliver
Make
Plan
Customers’ Customer
Enable
SCOR MODEL

9. SCOR Value Value of a Reference Model Business process re- engineering
Best practice maturity assessment
Benchmarks
Organizational and Individual Supply Talent Assessment
The SCOR app is here! Download on App Store, iTunes or Google Play today. Search APICS SCOR

10. SCOR Metrics Attribute SCOR 11.0 Metrics Reliability
RL.1.1 Perfect Order Fulfillment
Responsiveness
RS.1.1 Order Fulfillment Cycle Time
Agility
AG.1.1 Upside Supply Chain Flexibility
AG.1.2 Supply Chain Upside Adaptability
AG.1.3 Downside Supply Chain Adaptability
AG.1.4 Overall Value At Risk (VAR)
Cost
CO.1.1 Total Cost to Serve
Asset Management Efficiency
AM.1.1 Cash-to-Cash Cycle Time
AM.1.2 Return on Supply Chain Fixed Assets

11. SCOR Hierarchy Description Schematic Comments Level Major Processes1 2 3 4
Major
Processes
Process
Categories
Elements
Improvement
Practices
Defines the operations strategy. Process capabilities are set
(M)ake
(S)ource
(P)lan
(E)nable
(R)eturn
(D)eliver
Retail
ETO
MTO
MTS
sD1
sD2
sD3
sD4
Defines the configuration of individual processes. The ability to execute is set. Focus is on processes, inputs/outputs, skills, performance, best practices, and capabilities
Use of kaizen, lean, TQM, six sigma, benchmarking
Description
Schematic
Comments
Defines the scope, content, and performance targets of the supply chain
sD1.1
Process inquiry
and quote
sD1.2
Receive, enter,
Validate order
sD1.3
Reserve inv. and
delivery date
sD1.4
Consolidate
orders
sD1.5
Build loads
sD1.6
Route
shipments
Level

12. Other APICS SCC Frameworks
Customer processes
Supplier processes
Product & Portfolio Management PLCOR™
Supply Chain
SCOR®
Product & Process Design DCOR™
Sales & Support
CCOR™

13. Why do companies use SCOR?

14. Live Poll
Pollev.com/apics

15. Top Motivations to Use SCOR

16. Live Poll Question 1

17. Live Poll Question 2

18. Cumulative Poll Results YTD

19. How do Companies Use SCOR

20. SCOR Improvement Program Racetrack

21. SCOR Improvement Program Organization
Program stakeholders
Executive team
Channel
partners
Customers
Executive
sponsor
Operations
management
Technology
team
Program champion
Program team
Other
stakeholders
Financial
team
Team
leader
Other teams
Functional
managers
Improvement team
Supply chain
team
Detail Project
Subprojects

22. Improvement Program Charter Deliverable
Section
Subsection
Discussion
Introduction
Purpose, table of contents, control/maintenance
Improvement program charter overview
Program Definition
Scope
Which supply chains selected
Business objectives
Performance metrics
Improvement program objectives
Supply chain performance targets
Program organization
Definition of program team and shareholders
Program
Contents
Methodology
Five-phased SCOR racetrack
Schedule
Timeline, detailed activities, meetings
Roles
Program activity responsibles
Deliverables and milestones
Detailed deliverables and milestones
Risks and dependencies
Critical risks and avoidance strategies
Benefits
Measures of success, analysis

23. Measuring Supply Chain Excellence
Attributes
Metrics
Parity
Advantage
Superior
Target Level Performance
Your Organization
Gap to Target
Customer Facing Metrics
Reliability
Perfect Order Fulfillment (%)
77.5%
85.6%
93.7%
69.2%
16.4%
Responsiveness
Order Fulfillment Cycle Time (days)
9.1
6.5
3.9
7.1 –
Agility
Supply Chain Flexibility (days)
45.0
33.0
21.0
15.0
Supply Chain Adaptability (%)
35.5%
51.3%
72.0%
10.0%
41.3%
Internal Facing Metrics
Cost
Total Supply Chain Management Cost % Revenue
8.7%
5.6%
2.4%
8.1%
-5.7%
Asset Management Efficiency
Cash to Cash Cycle Time (days)
55.4
30.5
5.5
160.5
-105.1

24. Organization and Individual Talent Assessment
Gartner Maturity Stage
Knowledge and Skills
Process-Practice-Performance-People
Orchestration
SCOR-P and M4SC Leadership Series
Supplier’s Supplier to Customer’s Customer Supply Chain Community
Collaboration
CSCP – Certified Supply Chain Professional
Supplier to Customer Single Instance
Anticipating
CPIM – Certified in Production and Inventory Management
Internal Process
Reacting
Principles of Operations Management
Single Process

25. What are the benefits realized using SCOR?

26. SCOR Implementation Benefits
Average Operating Income improvement of 3% to sales (high 4.5% - low 1.5%)
Typical inventory turn improvements of 20%
Delivery reliability improvement of 25%
20% improvement in flexibility
30% faster system implementations with 30% more functionality
Continuous improvement portfolios refreshed at a value of 0.5%
Mitigation of costs associated with risk management
Source: APICS Supply Chain Council 2002 to 2014

27. APICS SCC Global Fund – Illustration Only

28. Who is using SCOR?

29. Organizational Snapshot
253 91 60
CORPORATE
AFFILIATES & SPONSORs
ACADEMIC
AFFILIATES
PUBLIC SECTOR
AFFILIATES
404
TOP 10 COUNTRIES
131 RK
COUNTRY # 1
United States
146 2
Germany 32 3
China 31 4
Switzerland 16 5
South Africa 15 6
Netherlands 14 7
United Kingdom 13 8
Canada 10 9
France
Sweden
253 64 17 14 12

30. How do we get engaged with the APICS SCC?

31. APICS SCC Corporate Engagement Model
Affiliates
Sponsors
Global Employee Access to Content Executive Summit Research Projects Benchmark Digital Library Training Frameworks
Global License and Access to Content Leaders of Leaders Focus Forums Executive Summit Digital Library Training Frameworks Benchmark

32. APICS SCC Individual Engagement Model
Evangelist
Executive Sponsor
Download the SCOR app Attend a public training class Earn CSCP Certification Earn the SCOR-P endorsement Become an APICS member and participate on a research project
Attend an executive briefing Contact APICS SCC to discuss programs Budget for affiliation Host in-house SCOR class Benchmark your company Participate on APICS corporate advisory board Attend APICS SCC Executive Summit

33. Continue the Conversation
Peter Bolstorff, CSCP, SCOR-P Executive Director APICS Supply Chain Council Carolyn Lawrence – For Affiliate Subscription and On Boarding Director Corporate Development Melinda Spring, SCOR-P – For Research Projects Director Programs Dominic Longo, CSCP – For Training Director Corporate Services APICS

34. Visit APICS SCC Online www.apicsscc.org

35. Thank You!