1. Streetscene Services Scrutiny Presentation

2. What are our Objectives. We believe that the Physical Environment of Middlesbrough is a vital aspect in ensuring the citizens of the town enjoy a high standard of living. We further believe that the physical environment of Middlesbrough is important in attracting and maintaining an active business community. Our goal is to deliver, in partnership with its citizens, an attractive and well maintained public space for the benefit of all who live in, work in or visit Middlesbrough.

3. Streetscene and Community Strategy Improve Environment and Perception of the Town. Street CleanlinessHorticultureStreet Works Encourages investment/business and visits to the Town Reduces fear of crime Encourages less tolerance of anti social behavior Encourages environmental awareness. Increase satisfaction with Council Services

4. Overview BVPI 199 Methodology Management structure Results New Statutory Performance indicators Service Promise Performance Junk Job Service Recycling Waste Education Enforcement

5. BVPI 199(+): What we look at. Litter (199 Statutory) Detritus (199 Statutory) Weeds Dog Waste Glass Litter in Shrub Beds.

6. How we mark BVPI 199. A B C D

7. 199 Score Improvement in 199 Score September 02 43% April 03 33% April 0425% April 0518% 2005/6 Target Government Target 28% MBC Target15%

8. Expansion of Statutory Targets Graffiti Fly posting ( enforcement/ streetscene) Fly tipping

10. Number of Recorded Fly Tips.

11. Service Promise Performance All service promises performance reviewed weekly. All but one performing well. Replacement of missed bins now a service priority. New junk job service a development for last years service promises.

12. Recycling 1/4 of town covered by pilot collection of glass, aluminium, textiles, paper. Rest of town will receive new service by April 2006. Important with regard to statutory performance targets. 18%.

13. Waste Education 10 primary schools active on waste awareness programme Assemblies Specific lessons surround waste issues and citizenship.

14. Enforcement Trade waste Stop and search. Back alley complete clean Litter offences Megaphone Man.