1. Four Waves of Teaching and Learning with Serf® Server-side Educational Records Facilitator

2. What Is Serf? Invented at the University of Delaware in 1997, Serf is a self-paced multimedia learning environment that enables students to navigate a syllabus, access instructional resources, communicate, and submit assignments over the Web. Instructors create courses without having to know HTML.

3. Logging On

4. Viewing the Course

5. Student Control Panel

6. Instructor Options

7. Editing a Serf Syllabus

8. Textual Content (adds text to the current cluster) Class title (starts a new class cluster) Generic title (starts a new generic cluster) Preamble title (starts a new preamble cluster) Multimedia graphic (adds content with a graphic icon and link) Multimedia movie (adds content with a movie icon and link) Multimedia sound (adds content with a sound icon and link) Multimedia Web site (adds content with a Web site icon and link) Observational assignment Web portfolio assignment Web query assignment Submit file assignment True/false question Multiple choice question Fill-in-the-blank question Image map question Short answer question Slider question (Likert scale) Examination (launches a test) Strand (launches a tutorial module) Diagnostic (launches a self-assessment) Survey (administers a questionnaire) Control panel (creates a customized control panel) Menu bar (replaces or augments the current Serf menu bar) Banner (replaces or augments the current banner) Trailer (replaces or augments the current trailer) Kinds of Syllabus Events

9. Creating an Event

10. Editor Viewer

11. Using the Gradebook

12. Assigning Grades

13. Teaching in the Zone Helping All Students by Giving What They Need, When They Need It

14. Identifying the Zone Vygotsky defined the zone of proximal development as the difference between the difficulty level of a problem a student can cope with independently and the level that can be accomplished with help from others. Systems like Serf identify the zone and provide the help from others.

15. Throwing the Zone Away In traditional teaching, we throw the zone away. Students take tests, the results of which often are never handed back. Students hand in term papers at the end of a course with no chance to rewrite them. We are throwing the zone away.

16. Teaching in the Zone Constructivist teaching via the Web brings the student into the zone. The instructor becomes a coach who helps the student achieve goals. Time shifting makes the process efficient and manageable for student and teacher alike.

17. A Hypothesis The effectiveness of an online learning system is directly related to the degree in which it facilitates teaching in the zone. Methods I use to do this include: Giving the student another try Just-in-time discussion Customized scaffolding Gallery of other students’ work

18. Serf 2.0 Summer 1998 Version 2 added to Serf a testing system that can administer and grade objective test questions in a traditional exam style, or present competency-based tests according to Bloom’s mastery learning model.

19. Kinds of Test Questions True/False Multiple Choice Fill-in-the-Blank Image Map Short Answer Slider (Likert Scale)

20. Editing a Question

21. Editing a Pool

22. Editing a Module Practice vs Graded Weight of Module Criterion Repeats Reviews Deadlines Time frames

23. Creating a Section Relative weight Question pool Random or sequential Length Competency Origin Hide or see scores Time limit Allow skipping questions Allow changing answers Branching on condition

24. Serf 3.0 Summer 1999 Version 3 added support for surveys, diagnostic assessments, tutorials, and discussion forums

25. Discussion Forums

26. Controlling Forum Access

27. Reading Forum Topics

28. Writing In a Forum

29. Serf 4.0 Spring 2003 Version 4 added support for portals, document sharing, and communities.

30. Serf Portals One Serf server can support multiple domain names, each of which can have its own unique look and feel. The style table enables each portal to have its own unique look and feel. The Serf logo and branding can be replaced by custom graphics and slogans. Thus, an institution can create a totally customized look and feel without any acknowledgement that the underlying software is powered by Serf.

31. iCubed Connect for Education Music Education English as a Second Language

32. iCubed Connect for Education Delivers online courses at 89 Colleges and Universities. Students buy CD-ROM containing unique registration number. Serf ticket office uses registration number to admit one student per CD.

33. iCubed Connect for Education Serf sites can create their own branding. The name “Serf” can be totally removed. Shown here is the iCubed branding.

34. State of Delaware Distance Adult Learning Diploma-At-A-Distance ABE-At-A-Distance

35. Diploma-At-A-Distance Graduates receive a real high school diploma from the James H. Groves Adult High School.

36. WEC World Education Council Asia Business Education

37. World Education Council Offers in Asia an online MBA from Nottingham Trent University.

38. Constructive Alignment The Blend Objectives Outcomes Study Plan Action Plan Asynchronous Discussions Reminders CDROM link Knowledge Video Lectures Linked to module and study plan Center based Classes Assignment & Exam Focus