1. PDO & Contractors: Defensive Driving Courses 1 AUGUST 2004 Defensive Driving Training DDC AUGUST 2004 Defensive Driving Training DDC update of 2001 Pres. CSM/15

2. PDO & Contractors: Defensive Driving Courses 2 DDC Training is a key factor in our Drive to Survive Programme Why do we need DDC?

3. PDO & Contractors: Defensive Driving Courses 3 RTAs per Million Kilometres DDC PDO`s Road Safety Performance over the years. Note improvement since DDC first introduced in 2001. The Need: to Further Reduce RTAs

4. PDO & Contractors: Defensive Driving Courses 4 Million kms driven 118 121 132 156 101 RTAs 158 159 111 92 25 RTAF 1.3 1.3 0.8 0.59 0.25 Rollovers 43 33 22 21 9 Rollover Freq..0.36 0.27 0.16 0.13 0.15 RTA LTIs 21 15 5 3 3 2000 2001 2002 2003 2004 YTD Key Road Safety Performance Figures

5. PDO & Contractors: Defensive Driving Courses 5 Accidents are caused by threats created by (In order of importance): n The driver n The other road users n The roads and the environment n The transport operation n The vehicle and its load/passengers

6. PDO & Contractors: Defensive Driving Courses 6 The transport system Other Road Users The Driver Vehicle & Load Roads & Environment Accidents are caused by threats created by:

7. PDO & Contractors: Defensive Driving Courses 7 Road Safety Threats: The driver n Driver poor behaviour (reckless, speed, maneuvers) n Driver lack of competence (skill/knowledge) n Driver fatigue n Driver mental stress n Driver physical fitness n Driver poor vision n Driver disoriented (brain cramp) n Driver alcohol/drugs/medicine

8. PDO & Contractors: Defensive Driving Courses 8 Road Safety Controls: The driver n DDC: Defensive Driving Course for our drivers n H+M Road Safety Road Show n IVMS/DMS strategy: improving driver behavior n Awareness campaigns Triads ( “Phone, Drive & Die”), LTI-Packs, Slide-shows, Video’s n RSMT coaching: 3 teams n Rules for driving (SP-2000 “Road Transport”) n Journey Management reviewed, + competency of JMs

9. PDO & Contractors: Defensive Driving Courses 9 Road Safety Threats: Road Safety Threats: The other road users n Driver poor behaviour (reckless, speed, maneuvers) –Driver lack of competence –Driver fatigue –Driver loss of concentration (stress, alcohol, distracted, etc.) –Driver physical fitness –Driver poor vision n Animals (camels, goats, donkeys) n Behaviour of pedestrians

10. PDO & Contractors: Defensive Driving Courses 10 Road Safety Controls: The other road users n GCC Road Safety Week Campaign PDO+ Shell/BP/Al-Maha stations n “Formulating National Road Safety Plan” n Interior Awareness campaigns: Wiliyats, LLCs n DDC: Defensive Driving Course for our drivers

11. PDO & Contractors: Defensive Driving Courses 11 Changing driving environment: Oman and PDO n More vehicles in Oman: 1980: 100.000 Veh400 Fatalities 1990: 225.000 Veh. 375 Fatalities 2000: 500.000 Veh. 600 Fatalities (>doubled vehicles in 10years) n More blacktop in PDO (and Oman): 1990: 60 km Blacktop (Fahud - Yibal) 2000: 500 km Blacktop All centres now accessible by blacktop (except: Lekhwair)

12. PDO & Contractors: Defensive Driving Courses 12 RTA analysis: problem areas n Over-speeding / driving too fast for conditions n Fatigue and/or lack of Alertness n Tailgating-driving too close to car in front n Other road users poor road behaviour n Wrong overtaking n Reversing into fixed objects n Turning left onto side roads n Not stopping at Stop Signs n Driving into Dust Clouds n Lack of DEFENSIVE DRIVER SKILLS Better Defensive Driving skills / Behaviour awareness could have mitigated many incidents

13. PDO & Contractors: Defensive Driving Courses 13 Defensive Driving Courses (DDC) introduced in July, 2001 n Defensive Driving Modules: –Heavily emphasise behaviour/attitude change of driver –Teach Defensive Driving techniques –“Omanise” with major input from OTI/NTI/TATI –Accreditation of training providers by NSC –3 days “Train the Trainers” and accreditation by NSC n Why NSC? –Common “standard” by all training providers –External accreditation of Local Companies by recognised body –Non-commercial entity: low cost material and updates –Internationally recognised as one of the leaders in Defensive Driving –Since 1963: 45 million people trained

14. PDO & Contractors: Defensive Driving Courses 14 AIM OF THE DEFENSIVE DRIVING COURSE: To minimise death, injury and damage resulting from Road Traffic Incidents To minimise death, injury and damage resulting from Road Traffic Incidents

15. PDO & Contractors: Defensive Driving Courses 15 Principles Behind DDC Programme: n Shift emphasis to defensive driving techniques n Stress attitude and behavioural aspects of driving n Harness strengths of previous courses and combine with expertise from international organisation n Ensure courses meet needs of entire target audience n Build in robust and consistent practical assessment

16. PDO & Contractors: Defensive Driving Courses 16 Basic Starting programme: n 2 Day DDC Blacktop Light :one off OMR 41 n Or 2 Day Blacktop Heavy : one off OMR 55 Assessment/Refresher programme: n 1/2 Day Graded/Off-Road:one off OMR 17 Assessment/Refresher programme: n 12 months after first obtaining DDC permit there is a 2 hour module with an Assessment Drive, to extend validity of permit for 2 years, module repeated every two years. OMR 13 Failed Assessment Drive: go back to re-do DDC -------------------------------------------------------------------------------------------- Beginning in September 2004: n One day basic DDC course (DD-07) only for non professional light vehicle drivers, spouses, family members, MAF office workers, visitors, etc, driving at Coast only. OMR 21

17. PDO & Contractors: Defensive Driving Courses 17 Who needs to attend Defensive Driving Courses? n DD-01 Blacktop Light Vehicle: All light vehicle drivers (professional or ad-hoc) who drive on work related journeys. n DD-02 Blacktop Heavy Vehicles: All heavy vehicle drivers who drive on work related journeys (can also drive LV if ROP licence) n DD-03 Graded Roads: Drivers who are required to drive on graded roads. n DD-04 Tanker: Drivers of all light or heavy bulk tanker vehicles n DD-05 Bus: Drivers of all light or heavy buses n DD-06 Assessments: Drivers who need to extend the initial 12, or 24 month validity term of their permit n DD-07 One day Blacktop : light vehicle drivers who only drive at coast, Spouses/family member (at Departmental discretion), MAF visitors (over 30 days, coast only), and MAF office workers who drive their private vehicles to/from work (voluntary, dept. discretion).

18. PDO & Contractors: Defensive Driving Courses 18 Driver Competence Assurance Framework DDC Light Vehicle Blacktop Roads 2 days (one off) DDC Heavy Vehicle Blacktop Roads 2 days (one off) Bus 1/2 day (one off) Tanker 1/2 day (one off) 12 months after permit first issued, a 2 hour Professional Assessment Drive, repeated every 24 months thereafter. Tests the retention of defensive driving practices-fail, then re do DDC course of PDO-Rules Graded 1/2 day (one off) + New: Sept 2004 DD-07 New: Sept 2004 DD-07 : One day DDC for non professional LV drivers :coastal drivers, spouses, family, visitors, MAF office staff

19. PDO & Contractors: Defensive Driving Courses 19 class Day 1 (class room) Module: n Hearts and Minds n Driver Condition n Common Driving Errors n The Driving Environment n See and Survive n Vehicle Control n The Driving Plan n Vehicle Safety Systems class Day 2 (class/road) Module: n Before You Drive n Seat Belt Convincer n Demonstration Drive n Tutored Driving Practice n Practical Assessment n Driver Commitment (includes written/oral test) Defensive Driving Course Structure

20. PDO & Contractors: Defensive Driving Courses 20 Classroom Instruction

21. PDO & Contractors: Defensive Driving Courses 21 Vision testing

22. PDO & Contractors: Defensive Driving Courses 22 Vehicle Check

23. PDO & Contractors: Defensive Driving Courses 23 Roll-over simulator

24. PDO & Contractors: Defensive Driving Courses 24 Demonstration-drive by instructor Tutored drive Assessment drive

25. PDO & Contractors: Defensive Driving Courses 25 Defensive Driving Course Practical Assessment: n In car checks n Observation / scanning / use of mirrors n Hazard awareness n Speed and Distance n Information (given/taken) n Junctions n Stopped in traffic n Positioning n Braking n Gear n Acceleration n Leaves way out

26. PDO & Contractors: Defensive Driving Courses 26 How Many Drivers Have Attended DDC? : DDC permits issued July 2001 to end July 2004: PDO - 3,524 Driver permits issued PDO - 3,524 Driver permits issued Contractors - 12,765 First Attempt Failures: 545 Re-assessments: 2,566 PDO 7,702 Contractor Staff 7,702 Contractor Staff

27. PDO & Contractors: Defensive Driving Courses 27 More Details on the Driver Training Website - accessed from the PDO HSE Home Page, (green icon on right of page) ----------------------------------------------------------------------- WWW site with all details on DDC: http://www.pdo.co.om/hseforcontractors/dts/ddc/ddchome.htm nUsername: pdohse01 nPassword: contractor01