1. Promoting Sustainable Development through Strategic Communication Operational Communications for Sustainable Development Development Communications Division –World Bank Sofia, June 23, 2003

2. A majority of projects showed potential for success because their preparation and early implementation were highly participatory. (NGO’s in WB-supported Projects, 1998) Projects that sought beneficiaries’ involvement achieved 68% success, those which didn’t, achieved 10% success. (Assessing Aid: What works, What Doesn’t and Why, 1999) The need for Strategic Communication The World Bank recognizes strategic communication as an essential component in project planning and implementation.

3. Sustainable development as a communication challenge Listen to stakeholders concerns Promote local ownership Increase public awareness and understanding Build political and social consensus

4. The goal of our Unit is to introduce strategic communication as an integral component of policies and projects and to help ensure efficient use of adequate human and financial resources. … a management approach that makes use of two-way communication processes and media products to increase civil society participation in environmental governance, establish coalitions and build consensus. Strategic Communication is…

5. Strategic Communication helps ensure: Sound research  policy Information and education  behavior change Environmental legislation  social norm Conflicting interests  consensus Sustainability of environmental projects Top-down approach  horizontal approach

6. Focus on stakeholders Communication facilitates stakeholders’ identification and information and knowledge sharing Appropriate methods and techniques should be selected to facilitate participation Messages should be elaborated involving as much as possible the stakeholders themselves Messages should be comprehensible to the intended audience Information and knowledge should be transmitted via suitable and cost effective channels

7. Need for appropriate mix of channels according to: Content: difficulty, complexity Stakeholders: number, education, accessibility Resources: human/financial and media availability Time set: length of planning period and urgency

8. Strategic communication as a challenge for the implementation of the Aarhus Convention Internet access as variable Availability vs. understandability of data Interactive flow of communication System credibility and legitimacy Proactive outreach and dissemination

9. Promoting Sustainable Development through Strategic Communication Thanks for your kind attention Grazia Atanasio Operational Communications for Sustainable Development Development Communications Division - World Bank Sofia, June 23, 2003