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J.D.-Client Services o Strong Client Focus: troubleshooting and follow-up skills; commitment to continuous improvement. o Previous Analyst experience a.

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Presentation on theme: "J.D.-Client Services o Strong Client Focus: troubleshooting and follow-up skills; commitment to continuous improvement. o Previous Analyst experience a."— Presentation transcript:

1 J.D.-Client Services o Strong Client Focus: troubleshooting and follow-up skills; commitment to continuous improvement. o Previous Analyst experience a plus o Previous Customer Service/Help Desk experience a plus o Strong Technical Aptitude a must o Ability to liaison between the technical team, project management resources and clients - strong communication skills REQUIRED. o Strong Verbal & Written English skills a MUST o A bachelor's degree in a Computer related field o Flexible work schedule - willing to work night and weekend shifts. (in a 24/7 environment) Note: The candidates must have GREAT communication and written skills in English.

2 J.D.-Processing Continuous growth, research and development in Electronic Discovery processes Understanding of Database Systems like Ms Access, and SQL Server and scripting language Facilitate and cultivate a team environment; commitment to teamwork Maintain proper documentation per project on SharePoint Communicate clearly issues, thoughts, timelines and updates with Senior Engineers and project managers Provide suggestions, innovations, make assertive decisions, and take responsibility and accountability for actions Work with Senior Engineers and provide necessary details for Project reports Demonstrate accuracy, overview quality assurance process of documents/Data load files presented to client Ensure that products and services are delivered to the client’s satisfaction on time Provides feedback for performance, best practices, and overall development Be willing to have proper attitude in the workplace and be willing to have some fun.

3 J.D.- DBA Install and maintain database software Develop, implement and maintain unit tests of database programs Support Database related queries from developers Design & implement data models and database designs into physical databases. Maintain Database Schema Manage backup and recovery of databases Manage security of database structures and corporate data held within databases Resolve database performance issues, database capacity issues, replication, and other distributed data issues Develop database procedures, triggers and SQL scripts for development teams Review Database Queries for optimization Create Users and their rights to access database tables Data warehouse development and Data mining.


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