~Built-in Voice Messaging~

~Built-in Voice Messaging~
KX-NS1000 V1.1 Unified Messaging ~Built-in Voice Messaging~

General Overview Unified Messaging is a combination of voice, data and fax. The Unified Messaging (UM) system is built into the NS1000. Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc. User Customer Server (IMAP4 / POP3) er Voice Message FAX Message Voice Call Built-in UM The KX-NS1000 PBX has a built-in Unified Messaging system that provides voice mail and fax services to its subscribers. PSTN Voice Message Extension FAX Message FAX Call Cellular Phone Integration 2

Introduction In this part, we will focus on “Voice Messaging” for subscribers. A subscriber or an outside party can access the Unified Messaging system from a telephone. As the owner of a mailbox, the subscriber can: • Send a message to one or more people inside or outside your office. • Transfer messages to other subscribers and add your own comments. • Access your mailbox and listen to your messages, even when out of the office. • Be notified by the message waiting lamp on your extension when new messages have been recorded in your mailbox. • Many other useful messaging features. A subscriber can access the Unified Messaging system from a PC so that the subscriber can change his/her own extension settings, such as setting C-FWD/DND, storing personal speed dial numbers, etc.. The Unified Communication features are divided into 2 categories; “Voice Messaging” and “Built-in FAX server, integration”. In this part, only “Voice Messaging” is explained. • Microsoft, Internet Explorer, Outlook, Windows, Windows XP, Windows Vista, and Windows 7 are either registered 　trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • All other trademarks identified here in are the property of their respective owners. • Microsoft product screen shots reprinted with permission from Microsoft Corporation.

Table of Contents Chapter 1) Voice Messaging Features
3) How to Program? 1-1 Mailbox Overview 1-2 Voice Recording Features 1-3 Personal Greetings 1-4 Message Notification 1-5 Playing Messages 1-6 Sending Messages 1-7 Mailbox Options 3-1 Basic Setting items 3-2 Basic Settings : UM Group 3-3 Basic Settings : Creating Mailboxes 3-4 Basic Settings : Subscriber Tutorial 3-5 Simple Answering Machine Feature 3-6 Voice Mail Transfer Feature 3-7 Two-way Record / Transfer Feature 3-8 Message Waiting Notification 3-9 Mailbox Group 2) Configuration 2-1 Specification 2-2 Activation Keys 2-3 Installing the Storage Memory Card 2-4 Features that depend on the terminals 4) User Profiles of Web MC 4-1 User Profile Overview 4-2 Main Setting Items for Users 4-3 Creating a User Profile 4-4 Creating Multiple User Profiles

Voice Messaging Features
Chapter 1 Voice Messaging Features 5

1. Personal Greeting Message 2. Can leave a voice message.
1-1 Mailbox Overview Voice messages are saved in the corresponding Mailboxes. A subscriber is an extension user who has a mailbox assigned to his extension. Subscribers can play back messages saved in their mailboxes, leave messages for other subscribers, record greeting messages, and more. Simple Voice Mail and two-way recording example KX-NS1000 Subscriber Outside Caller Built-in UM Ext. 101 Mailbox: 101 1. Personal Greeting Message 3. Can play back the left message. Mailbox 101 2. Can leave a voice message. … Voice massaging features are provided on each mailbox. Therefore, mailboxes should be prepared in advance. Mailbox 105 1. Two-way recording - The conversation is recorded. Conversation Ext. 105 Mailbox: 105 2. Can play back.

1-2 Voice Recording Features (1)
Simple Answering Machine Features for Extensions By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the built-in UM, a simple answering machine feature can be operated. The caller can leave a voice message for the corresponding extension. KX-NS1000 Ext. 101 Mailbox: 101 1. Incoming Call to Ext.101. Built-in UM 2. Forward to UM 3. Personal greeting of Ext.101 is sent to the caller. Forwarding setting in advance. Mailbox 101 * Busy, No Answer, Intercept routing, etc. 4. Can leave a voice message to Mailbox 101. A mailbox assigned to a subscriber provides Simple Answering Machine features to the subscriber. * A subscriber should record his/her own greeting message before using his/her mailbox.

Voice Mail Transfer A subscriber can transfer a call to his/her mailbox if he/she does not want to answer the call. While ringing example KX-NS1000 Ext. 101 Mailbox: 101 1. Incoming Call to Ext.101. Built-in UM 3. Redirect to UM 2. Press “Voice Mail Transfer” button while ringing. 4. Personal greeting of Ext.101 is sent to the caller. Mailbox 101 The Voice Mail Transfer feature is a kind of Simple Answering Machine features. If using a PS in parallel with a PT or SLT (in Wireless XDP Parallel mode), subscribers cannot use the Voice Mail Transfer button to forward a call to their mailboxes while it is ringing. 5. Can leave a voice message to Mailbox 101. * A subscriber should record his/her own greeting message before using his/her mailbox.

1. Conversation (while talking)
1-2 Voice Recording Features (3) Two-way Record / Two-way Transfer / One-touch Two-way Transfer A subscriber can record a conversation into his/her own Mailbox or another subscriber’s Mailbox while talking on the phone. KX-NS1000 3b. Two-way Transfer - The conversation is saved in another subscriber’s mailbox. Built-in UM Mailbox 101 3c. One-touch Two-way Transfer - The conversation is saved in another subscriber’s mailbox with an one touch operation. … 3a. Two-way Record - The conversation is saved in the subscriber’s mailbox. Mailbox 105 Ext. 105 Mailbox: 105 A mailbox assigned to a subscriber provides Voice recording features to the subscriber. 1. Conversation (while talking) 2. Press FF button.

Differences between Two-way Transfer and One-touch Two-way Transfer Feature Description Two-way Transfer The subscriber has to dial the mailbox number in which the conversation is saved after pressing the “Two-way Transfer” button. One-touch The subscriber should just press the “One-touch Two-way transfer” button, because the Mailbox number information is stored in the FF button in advance.

1-3 Personal Greetings The greetings for when a caller reaches a subscriber’s mailbox. A subscriber can record a personal greeting message to greet a caller. Personal greetings are used in the following priority: 1. Temporary Personal Greeting 2. Busy Signal Greeting 3. Personal Greeting for Caller ID 4. Absent Message Greeting 5. After Hours Greeting 6. No Answer Greeting KX-NS1000 Built-in UM Ext. 101 Mailbox: 101 Can record his/her own Personal Greeting. Mailbox 101 Subscriber Tutorial provides voice guidance to subscribers when they log in to their mailboxes for the first time. By following the guidance, subscribers can configure Personal Greetings. (Password and owner’s name are also configured.) … Ext. 105 Mailbox: 105 Mailbox 105 Can record his/her own Personal Greeting.

1-4 Message Notification
Notifies that a new message is left to the subscriber’s Mailbox. The massage waiting lamp and/or FF buttons can notify subscribers that they have new messages. Message Waiting Lamp KX-NS1000 Built-in UM Can notify that new messages are left. FF Button Mailbox 101 Ext. 101 Mailbox: 101 … The mailbox assigned to a subscriber provides Message notification features to the subscriber. If subscribers have a 6-line display PT, they can also see the number of new messages they have on their displays. If their telephones has a Message button, the Message light will also turn on when they receive a new message. Mailbox 105 Can notify that new messages are left. Ext. 105 Mailbox: 105

2. Operation to play messages. 3. Voice messages are played back.
1-5 Playing Messages Playing back the voice messages A subscriber can play back the voice messages after the subscriber has logged in to his/her mailbox. KX-NS1000 Built-in UM Ext. 101 Mailbox: 101 1. Access to the subscriber’s mailbox. * Mailbox 101 * Enter the password. 2. Operation to play messages. 3. Voice messages are played back. … The mailbox assigned to a subscriber provides Playing Message features to the subscriber. Mailbox 105 The subscriber can also play back the voce messages through a trunk, even if he/she is at outside the office.

A message is left to Mailbox 105.
1-6 Sending Messages (1) Message Delivery : Sending messages to another subscriber A subscriber can send voice messages to another subscriber’s mailbox. KX-NS1000 Built-in UM Ext. 101 Mailbox: 101 1. Access to the subscriber’s mailbox. * Mailbox 101 * Enter the password. 2. Operation to send messages. (Specify the recipient’s mailbox number.) … 3. Send (record) a voice message. The mailbox assigned to a subscriber provides Sending Message features to the subscriber. Ext. 105 Mailbox: 105 Mailbox 105 A message is left to Mailbox 105.

1-6 Sending Messages (2) Message Delivery : Sending messages to other subscribers Multiple mailboxes are grouped into a specified number of Mailbox groups. By using Mailbox group, subscribers and callers can send voice messages to multiple subscribers at once. Ext. 101 Mailbox: 101 KX-NS1000 Built-in UM Mailbox 101 Send (record) a voice message to Mailbox group (No. 555). Mailbox Group : Group No. “555” Ext. 103 Mailbox: 103 103 Ext. 104 Mailbox: 104 A message is left to Mailbox 103, Mailbox 104, Mailbox 105, at once. 104 105 Ext. 105 Mailbox: 105

1-7 Mailbox Options System mailboxes for FAX Service, etc. KX-NS1000 …
Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist. KX-NS1000 Subscriber Built-in UM Ext. 101 Mailbox: 101 Mailbox 101 … Mailbox 105 Ext. 105 Mailbox: 105 According to the client's conditions of use, use suitable mailboxes. Mailbox 250 for FAX Service Mailbox 999 for System Manager

This Chapter is now complete. Go to Next Chapter.
17

Chapter 2 Configuration 18

2-1 Specification (1) Specifications (1/2)
The default configuration provides 1024 mailboxes, 2ch VM ports with 2h storage without additional Activation Key or hardware. Specifications (1/2) Item Specifications Remarks Number of Ports - Default : 2ch When Activation Key (*) is added: Max. 24ch * Activation Key for “UM channel”. - 2ch : KX-NSU102 - 4ch : KX-NSU104 Recording Time - Default : 2h When Activation Key (*1) is added : 15h When Optional Storage Memory Card(*2) is added : SM-S card (KX-NS0135) / 200h SM-M card (KX-NS0136) / 450h SM-L card (KX-NS0137) / 1000h *1 Activation Key for “UM System Function” (KX-NSU001). *2 Optional Storage Memory card is installed on the main board and used for increasing the storage capacity. Only one Storage Memory card can be installed per system. Number of Mailboxes 1024 For user : 1022 For Manager : 2

2-1 Specification (2) Specifications (2/2)
The default configuration provides 1024 mailboxes, 2ch VM ports with 2h storage without additional Activation Key or hardware. Specifications (2/2) Item Specifications Remarks Maximum Message Length - 1 to 60 min (programmable) Unlimited for two way recording Length of Personal Greeting Default : 60s Max : 360s (programmable) Extension Number Length 2 to 8 Custom Service Up to 200 Audio CODEC Type (Recording Voice) G.711 Multi Language Max.10 VMA software (Voice Mail Assistant) Not supported PC application which allows the users to control their mailbox visually

Maximum Activation Keys
Activation Keys related to Unified Messaging (1/3) 1) Unified Messaging System (Features) Model Number Key Type Maximum Activation Keys Description Stand alone One Look KX-NSU001 REC Time Expansion 1 16 * Allows the use of 15 hours of recording time for Unified Messaging. This activation key works only for the Storage Memory Card provided with the PBX. Recording time can be increased further by upgrading the Storage Memory Card. * Activation keys must be installed to the site where the Unified Messaging mailboxes are located. (Must be installed to each unit.) (Reference) Maximum Recording Time for each Storage Memory Card Storage Memory Card Max. Recording Time KX-NS0135 Storage Memory S 200 h KX-NS0136 Storage Memory M 450 h KX-NS0137 Storage Memory L 1,000 h * No Activation key is required for installing these memory cards. In this slide, Activation keys only related to this course are explained. When using the other UM features (Automatic two-way recording, integration, etc.), the corresponding Activation keys are required. Refer to the “Activation Key” part for details.

2-2 Activation Keys (2) Activation Keys related to Unified Messaging (2/3) 2) Unified Messaging System (Unified Messaging Ports) Model Number Key Type Maximum Unified Messaging Ports Description Stand alone One Look KX-NSU102 2 UM Port 24 *1 384 *2 *3 Allows the use of 2 Unified Messaging ports. KX-NSU104 4 UM Port Allows the use of 4 Unified Messaging ports. *1 [2 Unified Messaging ports] are preinstalled (permanent). *2 [32 Unified Messaging ports] are preinstalled (permanent). *3 Activation keys must be installed to the site where the Unified Messaging mailboxes are located. In this slide, Activation keys only related to this course are explained. When using the other UM features (Automatic two-way recording, integration, etc.), the corresponding Activation keys are required. Refer to the “Activation Key” part for details.

2-2 Activation Keys (3) Activation Keys related to Unified Messaging (3/3) 3) Unified Messaging System (Two-way Recording / Two-way Transfer User) Model Number Key Type Maximum Mailboxes Description Stand alone One Look KX-NSU301 2Way REC 1 user 640 1000 Allows the use of Two-way Recording/Two-way Transfer for 1 user. KX-NSU305 2Way REC 5 users Transfer for 5 users. KX-NSU310 2Way REC 10 users Transfer for 10 users. KX-NSU320 2Way REC 20 users Transfer for 20 user. KX-NSU399 2Way REC All users Transfer up to the system’s limit. These Activation Keys should be installed only to the master unit, even though One-Look Network System. In this slide, Activation keys only related to this course are explained. When using the other UM features (Automatic two-way recording, integration, etc.), the corresponding Activation keys are required. Refer to the “Activation Key” part for details.

2-3 Installing the Storage Memory Card
Optional Storage Memory Card The default configuration provides 1024 (*) mailboxes, 2ch VM ports with 2h storage without additional Activation Key or hardware. By installing optional Storage Memory Card (SM-S, SM-M, SM-L), you can increase the storage capacity (Recording Time). * 1024 Mailboxes :1022 for Users, 2 for Manager Voice Mail recording time SM-S : 200 hours SM-M : 450 hours SM-L : 1,000 hours To increase the recording time, there are 2 methods. One is installing an optional Storage Memory card. Note that there is only one card slot for Storage Memory card. Another is installing optional Activation Key. This is effective only for preinstalled Storage Memory card. By installing optional Activation Key (KX-NSU001), you can increase the recording time to “15 hours” without installing optional SM card. 24

2-4 Features that depend on the terminals
Features that depend on the terminals differ. Depending on the terminal used (KX-NT3xx series, KX-UT1xx series, etc.), the features that can be used may differ. According to the client's conditions of use, select a suitable terminal. Main Differences Features KX-NT3xx / NT265 KX-UT1xx Two-way Recording Yes No Two-way Transfer / One-touch Two-way Transfer Voice Mail Transfer * Refer to the “Terminal” part for details.

26

Chapter 3 How to Program? 27

3-1 Basic Setting items Activation Key Installation
Purchase the appropriate activation keys according to the customers’ requirements, and then install them. * Refer to the “Activation Key” part for details. UM Group / Floating Extension Number The UM ports make up a group, called a UM group. This group has a floating extension number. This floating extension number is used to access the UM. * Refer to Chapter 4-2 for details. Making Mailboxes In order to use Voice Messaging features, it is necessary to make mailboxes. Detailed settings for each Voice Messaging feature are required for each mailbox. * Refer to Chapter 4-3 for details. In this slide, basic setting items are explained. These settings should be made before using the built-in UM system. Subscriber Tutorial (Subscriber’s Settings) The first time a subscriber logs in to his/her mailbox, there are certain mailbox settings the subscriber should perform before using any other Subscriber Services (Voice Messaging features). * Refer to Chapter 4-4 for details.

3-2 Basic Settings : UM Group
UM Group / Floating Extension Number (FEN) The UM ports are used to access the Built-in UM from extensions, trunks, etc. KX-NS1000 Built-in UM Access to the UM (Dialling the FEN); (Playing back the messages, Forwarding destination, etc.) UM port1 Ext. 5101 UM port2 Ext. 5102 UM port24 Ext. 5124 UM Group ; 2 ports are available by default. Optional Activation keys will expand the ports. Mailbox Mailbox FEN; 500 (Default) … Setup -> PBX Configuration -> Unit Settings The PBX initially provides two ports (called UM ports) for use by the Unified Messaging system. A port acts as a pathway into the Unified Messaging system, so when a call is directed to the Unified Messaging system, it requires one available UM port. (20) A UM group is the collection of all Unified Messaging ports of one PBX. Each UM group is assigned a floating extension number. When incoming calls are received at the floating extension number of the UM group, calls will hunt starting at the lowest UM port number. Floating Extension No.

3-3 Basic Settings : Creating Mailboxes (1)
Creating a mailbox for specified subscriber (UM Configuration Menu) A mailbox should be prepared in advance for each subscriber. 1 Setup -> UM Configuration -> 1. Mailbox Settings Click “Add”. A mailbox can be created on the UM Configuration menu. * Refer to the PC Programming manual for details.

Creating a mailbox for specified subscriber (UM Configuration Menu) 2 Set the mailbox parameters Mailbox Number Extension Number Mailbox Name Other Parameters Specify the subscriber’s mailbox number, extension number of the mailbox’s subscriber, mailbox name, and other parameters. Click “OK” to save.

Creating a mailbox for specified subscriber (UM Configuration Menu) 3 1. A new mailbox is added. 2. Make sure to click “OK” or “Apply”. * * Even though a new box is added on this screen, the new box is not stored in the PBX until “OK” or “Apply” is clicked.

Creating multiple mailboxes at once (UM configuration Menu) You can create multiple mailboxes at once. (Up to 20 mailboxes) 1 Setup -> UM Configuration -> 1. Mailbox Settings Click “Add Range”. A range of mailboxes can be added that use the default mailbox settings. When this message is displayed, click “OK”.

Creating multiple mailboxes at once (UM configuration) 2 Set the mailbox parameters Specify the range of mailboxes to add in From and To. Check “Use the same number for Mailbox and Extension” to assign each mailbox to the same number extension. You can edit the default settings to be used for new mailboxes.

Creating multiple mailboxes at once (UM configuration) 3 New mailboxes are added. 2. Make sure to click “OK” or “Apply”.

3-4 Basic Settings : Subscriber Tutorial
Logging in to the subscriber’s mailbox from his/her extension The first time subscribers log in to their mailboxes, there are certain mailbox settings they should perform before using any other Subscriber Services. These settings identify them as the owner of their mailbox. By following the prompts, the following parameters can be set: • Password • Owner’s Name • Personal Greetings (No Answer Greeting/Busy Greeting/After Hours Greeting) To use mailbox services, these parameters should be set in advance. From the second Login onwards, the subscriber can perform “Playing back the voice messages”, “sending voice messages to another person’s mailbox.”, etc. * Refer to the “User Manual“ for details.

3-5 Simple Answering Machine Feature
Simple Answering Machine Features for Extensions By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the built-in UM, a simple answering machine feature can be operated. Web MC setting example Setup -> PBX Configuration -> FWD/DND 1. Select a forwarding mode. 2. Specify the floating extension number of the UM Group. (500 by default) This slide explains the FWD settings for each extension. For this feature, no specific settings are required for the mailboxes. * Each subscriber can also set the forwarding mode/destination on his/her phone. * The built-in UM can also be set as an intercept routing destination. 37

3-6 Voice Mail Transfer Feature
Voice Mail Transfer button A flexible button can be customised as the VM Transfer button. Setup -> PBX Configuration -> Flexible Button 1. Select “Voice Mail Transfer” as Type. 2. Specify the floating extension number of UM group. This slide explains the FF button settings for each extension. For this feature, no specific settings are required for the mailboxes. * Each subscriber can also customise the FF buttons on his/her phone. 38

3-7 Two-way Record / Transfer Feature (1)
Extension Setting “Two-way Recording” parameter should be “Enabled” for each extension. Setup -> PBX Configuration -> Extension Settings UM Tab Set “Enable” in the Two-way Recording column. Each extension can be configured whether to enable Two-way Record/Two-way Transfer/One-touch Two-way Transfer or not. For this feature, no specific settings are required for the mailboxes. * This setting is used for “Two-way record”, “Two-way Transfer”, and “One-touch Two-way Transfer”. 39

FF Button Setting A flexible button can be customised as the Two-way Record or the Two-way Transfer button. Setup -> PBX Configuration -> Flexible Button Ext. No. of Mailbox Extension Number Two-way Record ; Type : Two-way Record Extension Number : FEN of UM Group Type Two-way Transfer ; Type : Two-way Transfer Extension Number : FEN of UM Group Specify the Floating Extension Number (FEN) of the UM group in the “Extension Number” column. If you select “One-touch Two-way Transfer”, specify another subscriber’s mailbox number in the “Ext. No. of Mailbox” column. One-touch Two-way Transfer ; Type : Two-way Transfer Extension Number : FEN of UM Group Ext. No. of Mailbox : Another subscriber’s extension number whose mailbox will be used to record conversations 40

Two-way Recorded Message Save mode You can select whether two-way recording sessions are saved in the mailboxes as “old” or “new” messages for each mailbox, through COS programming. Setup -> UM Configuration -> 2 Class of Service Mailbox Tab “Two-way Recorded Message Save Mode” for each COS - Save as New - Save as Old (Default) * The mailbox at which a message is saved should be set to the corresponding COS. 41

3-8 Message Waiting Notification (1)
System Parameter If “Message Waiting Lamp for Every Message” is set to “Yes”, the system will turn on the Message Waiting Lamp of the extension each time a new message is recorded in the mailbox. (Default : Yes) Setup -> UM Configuration -> 5.4 Parameters Message Waiting Notification Tab Message Waiting Lamp for Every Message If “Message Waiting Lamp for Every Message” is set to “No”, all subscribers cannot use “Message Waiting Lamp notification”. * Even if it is set to “Yes”, each subscriber can decide whether to use “Message Waiting Lamp notification”. 42

Each Subscriber’s setting Each subscriber can set whether to enable the message waiting notification. 1 Log in to the Web MC : “User (User) “account 2 Unified Message Tab Click “ Advanced setting”. Regarding User (User) account, refer to chapter 4. 3 Set “ Enable” in the Message Waiting Lamp” column. 43

Other subscriber’s Messages A subscriber can check whether messages are left to the other subscribers on his/her phone (FF button). For example, this button is useful when the secretary checks the message for the boss. Setup -> PBX Configuration -> Flexible Button A flexible button can be customised as the Message button for the other extensions. 1. Select “Message Waiting” as Type. 2. Specify an extension number for which messages are checked. 44

3-9 Mailbox Group (1)　　　 Multiple mailboxes are grouped into a specified number of Mailbox groups. 1 Setup -> UM Configuration -> 5.1 Mailbox Group Click “Add”. The Mailbox group is used for sending voice messages to all mailboxes that belong to the mailbox group at once. When sending voice messages, enter the “Group List No.” to specify the recipients. 2 Specify the Group List No. and Group Name. 45

3-9 Mailbox Group (2)　　　 Multiple mailboxes are grouped into a specified number of Mailbox groups. 3 1. A new mailbox group is added. 2. Click “Edit” to add group members. 4 1. Select the mailboxes to be added. 2. Click “Add” to add the selected mailboxes to the right field.

3-9 Mailbox Group (3)　　　 Multiple mailboxes are grouped into a specified number of Mailbox groups. 5 1. New mailboxes are added. 2. Click “OK”. 6 To send a message to the mailbox group, specify the Group List number. Group List number 47

48

Chapter 4 User Profiles of Web MC 49

4-1 User Profile Overview
Benefits Users (Subscribers) can change their extension settings, speed dial settings, Unified Communication settings, or other personal settings, by using Web MC from their PC. Therefore, they can customise their extensions as they like with easy operation. The Web MC supports 3 different account (profile) types : Installer, User (Administrator), and User (User) User (User) is for individual users (subscribers) of the PBX system. By assigning “User (User)” profile to each subscriber, the subscribers can change their own settings. 1. Enter the URL of Web MC. 2. Enter the username and password assigned to each subscriber. “ User (User) account” * Regarding the details of profiles, refer to the “Web Maintenance Console” part. 50

4-2 Main Setting Items for Users (1)
Users can access a limited number of pre-defined menus. 1 Unified Message settings (1/3) - Main Menu Only limited items are shown. Unified Message Tab Mailbox prompts / greetings, Passwords and Advanced Mailbox settings can be made via the appropriate key. There is a limited number of pre-defined menus the “User(User)” can access. 51

Users can access a limited number of pre-defined menus. 1 Unified Message settings (2/3) - Prompt Registration 3. Click “Play/Record”. 4. Record the Message from a PT, or input a WAV file * from your PC. 1. Owners Name, Personal Greetings and Caller information can be recorded here. * G.711 u-law/a-law, WAV, 8bit, Mono 2. Select a prompt to be recorded.

Users can access a limited number of pre-defined menus. 1 Unified Message settings (3/3) - Advanced Setting : Notification Parameter Notification Parameters column Click “ Text Message Device”. Notification (for voice message, FAX message) Parameters - address - Notification type : All , Voice, Fax - etc. Regarding the notification, refer to the “Unified Messaging - FAX, integration” part.

Users can access a limited number of pre-defined menus. 2 Extension Settings Telephony Feature Tab - Forward / DND settings for external and internal calls Speed Dial Flexible Button

Users can access a limited number of pre-defined menus. 3 Contact Settings Contact Tab - DDI number - Fax number - Phone number (used as forwarding destination) - address (used for Missed call notification)

4-3 Creating a User Profile (1)
Add User Wizard - User Information You can create a User (User) profile with a mailbox, on Web MC (Installer level). In this case, you don’t have to create a mailbox on “UM Configuration” menu. (Refer to chapter 3-3.) Setup -> Users -> 2. 1 Single user 1. Click “2. Add User Single User”. 2. User Information Tab 3. Enter the Users details, location and Web　MC Language preferences. 4. Select “User” as User level.

Add User Wizard - Contact Extension Number (Bundling with extension), Extension PIN, Phone Number, address 1. Contact Tab 2. Select an existing Extension number and set a PIN. 3. Enter DDI, FAX, Phone, and data.

Add User Wizard - Unified Messaging (1/2) Mailbox settings 1. Unified Message Tab 2. Select the UM group, enter a Mailbox number *1, and set the desired COS level of the mailbox. 3. Mailbox prompts / greetings, Passwords and Advanced Mailbox settings can be made via the appropriate key. *2 *1 Mailbox numbers must not pre-existing. Mailboxes are automatically created by this step. *2 “Prompt Registration” is unavailable during the Add User Wizard. 58

Add User Wizard - Unified Messaging (Mailbox settings) (2/2) Advance Mailbox configuration via the “Advanced Setting” button Detailed settings of; - Call Transfer - No Answer Time - Incomplete Call Handling - Notification Parameters - External Message Delivery - Auto Forwarding - Personal Custom Service - Personal Distribution Lists - Remote Call - Automatic Login - Direct Service - FAX Options - Message Announcements - Message Client Language - Greeting Recording can be made here.

Add User Wizard - Notification Missed Call Notification 1. Notification Tab 2. Enable or Disable Notification for missed call. * UM/ user Activation Key (KX-NSU2xx) is required per User.

Add User Wizard - Telephony Feature The users PBX COS and Call-FWD/DND options 1. Telephony Feature Tab 2. Select the COS for the user from the drop-down list. 3. C-FWD preferences are set here. * Phone(Home) and (Mobile) data is taken from the Contact Screen. ‘Other’ allows you to input any number. 4. Personal Speed dialling and Flexible button settings. * * “For both internal calls and external calls” option, “Personal Speed dialling”, and “Flexible button” are unavailable during the Add User Wizard.

Add User Wizard - Login Account Login Account (Login ID, Password) 1. Login Account 2. Enter the Appropriate User’s ID and Password to login via the Web MC and change their details and settings in future. (Strong Passwords are better). 3. Click “OK” to finish. * When Logging In, the user will only see the screens / data that they are allowed to change based on their profile (User / Administrator / Installer etc)

4-4 Creating Multiple User Profiles (1)
Add User Wizard - Adding Multiple User Profiles You can create multiple User Profiles at once. Setup -> Users -> 2.2 Multiple Users 1. Click “2. Add User Multiple Users”. 2. Specify the range of mailboxes to add in From and To. 3. Check “Use the same number for Mailbox and Extension” to assign each mailbox to the same number extension. 63

4-4 Creating Multiple User Profiles (2)
Add User Wizard - Adding Multiple User Profiles For each user profile added this way, the following information is automatically assigned: • First Name : "Ext." + the extension number for the user (e.g., "Ext.101") • Last Name : The information entered in Extension Name for the extension. (PBX Configuration -> 4. Extension) • Login ID : The extension number (i.e., if the extension is "101", the Login ID for the user will also be "101") • Password : "PWD" + the extension number for the user (e.g., "PWD101") 64

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~Built-in Voice Messaging~

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