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Published byPriscilla Short Modified over 9 years ago
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Business Communication Bid farewell to the complexity of PSTN (public switched telephone network) cabling as Fonebell VoIP manages all the clumsy things offsite.
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Fonebell Cloud Telephony: Why Should You Choose? Make communication system simple & clutter-free Bring teams & staff together Empower workforce & staff to stay more productive Get real-time reporting on all communication channels Reduce waiting time for customers
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Cloud-Based Phone System: Objectives Spend less time in managing phones and more time in doing core business jobs Keep TCO (total cost of ownership) & operational cost at low Keep responsiveness & availability at high
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Cloud-Based Phone System: What You Can Do With Welcome inbound calls with a customized greeting Engage callers in a sales or support discussions Generate leads, customer-service requests and complaint tickets Initiate outbound calls directly from your CRM Send transactional or promotional SMS from your CRM Creates a call record with details on persons involved and link to the entire conversation recording in your CRM SMS (Text Messages) that you have received from your customers can be synched with your CRM
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Cloud-Based Phone System: Included Features Business Phone System Basic (IVR, Key press codes, Auto- Answer, Voice Prompts, music on hold.) Inbuilt Inbound Recording Scheduler Powerful Reporting Call Parking Custom Caller ID’s Voicemail to Email Intercom Web Based Control Panel Blacklist Whitelist Caller Ring-All (Blast Group)
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Cloud-Based Phone System: Included Features Find Me/Follow Me ACD (Automatic Call Distribution) Queue Management Link server Softphones Heads Up Display (HUD) Group Policy Management 24/7 Technical Support CRM Integration Voicemail Transcription HD Video Collaboration with Screen Sharing Web Browser Click to Dian Plugin Audio Conferencing
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Fonebell Overview Headquartered at Janak Puri, New Delhi, Fonebell is a leading cloud telephony service provider. It offers innovative & cutting edge, flexible & scalable, proven & secure cloud hosted VoIP solution, IVR system, unified communication (UC) and contact center services to businesses of all sizes and all types at competitive prices. Interested? Contact Us Toll-Free: 1 800 3000 1127 Email ID: sales@fonebell.in http://www.fonebell.in
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