1. Specialized Victim Support Services John McGeoghan Regional Specialist IOM 12-13 January 2012 THIS WORKSHOP IS CO-CHAIRED BY THE GOVERNMENT OF MALAYSIA, MINISTRY OF HOME AFFAIRS AND INTERNATIONAL ORGANIZATION FOR MIGRATION

2. Overview Responding to Immediate Needs Psycho-social support and health care Provision of Sheller/ accommodation Victim, Gender, Child Friendly approaches Managing victim participation in the Criminal Justice Process Victim Empowerment and Recovery

3. Victim at the Center Maximizing the Potential for Recovery, Redress & Reintegration The victim is at the center of the response network comprised of (inter- agency) Task Force members and other identified stakeholders. This requires that the victim is at the center of a package of services Victim is not treated as an offender and is aware that she/he is the victim of a crime (24 hour rule) Victim is not re-victimized by the assisting authorities. Importance of protective legislation (Media, stigma) All services to trafficking victims are provided on the basis of the informed consent of a victim.

4. Victim at the Center Maximizing the Potential for Recovery, Redress & Reintegration All information and communication regarding the victim must be treated with due regard for the victim’s right to confidentiality and privacy. All information should be kept as confidential and should be accessible to as few people as possible. Therefore, the communication, even that with the embassies or the diplomatic staff should ensure that only minimum information required to obtain the necessary documents or assistance is given.

5. Identification of Needs Initial assessments are conducted by a trained officer (female if necessary) to determine the victim’s ‘safety and security’ needs, especially the physical safety of the victim (and her/his family) and protective measures are considered. Needs will be different if the victim is a national or foreign national or a child. If the victim is a foreign national, provide a translator, and inform embassy / consulate representative

6. Response to Immediate Needs The first response to the victim of a crime of trafficking is a psycho-social response that helps the victim cope with the often traumatic impact of the crime (anxiety of the unknown). It treats the victim-survivor as a person, and with dignity. It ensures they are safe and not harmed (physically, psychologically) further. It informs them about what is going to happen next.

7. Response to Immediate Needs It provides for their immediate needs of food, shelter, clothing and any medical complaints. It is the duty of all those who come in contact with victims of trafficking, during the time of first information and rescue, to coordinate and integrate all their activities so that none of their needs and concerns remain unaddressed. A well-coordinated first response ensures that the ‘best interests’ of the victim are respected. Recovery, Redress, Reintegration

8. Potential Needs Pain / discomfort / psycho-somatic issues Medical problems Severe anxiety / Stress Psychological problems (suicidal, self-harming) Safety concerns especially in relation to self and family members. Legal illiteracy and need for support and guidance Medical care Age Verification

9. Shelter Referral The police should make interim arrangements to send the victim to a place of safety, ideally a government run shelter or drop-in-centre, etc. Victims should not be detained at a police station or placed in an immigration detention centre. If no government shelter is available then the police should maintain an up-to-date list of organisations operating shelters, including their contact numbers May be necessary to institutionalise cooperation with NGOs (MoUs) as part of a national response mechanism (Task Force)

10. Shelters Shelters should meet minimum standards and provide: Adequate, safe and secure temporary living environment for victims. Adequate, safe and secure working environment for shelter staff. Facilitate stabilization of the victim to prevent further harm and enable maximum recovery. Well-trained staff working in a collaborative, interdisciplinary manner to provide a comprehensive continuum of care for victims. Quality protection and assistance to victims based on individualized case service plans. However shelters cannot provide all necessary services. Important to map and draw upon a range of usable service providers: (Referral Mechanism)

11. Victim Participation in the Criminal Justice System Operational experience has shown that victims normally focus on three particular areas before deciding on whether to act as witnesses. Their own personal safety that of their family and other persons close to him or her. Confidentiality and the risk of disclosure to the family or other persons close to the victim, the community or in the media – this fear of stigma in cases involving sexual exploitation always exerts a powerful influence on the victim’s decision-making process. Participation must be voluntary

12. Victim Participation in the Criminal Justice System Fear of being in the physical presence of the trafficker(s). For the victims this is a genuine and sometimes debilitating fear, particularly for those who have been subjected to sexual and physical abuse. For these reasons, the victim needs to be informed regarding either the availability or lack of appropriate procedures to address these concerns, which will depend on the individual country’s statutory provision, in particular as described in any Victim and Witness Protection legislation. :

13. Informing the Victim Cooperation is voluntary the right to remain silent the necessity to provide confidential information only concerning the crime and the perpetrators and the fact that information provided may be subject to disclosure requirements legal options to seek compensation for the crimes committed against them the court process and procedures and of the physical presence of the trafficker at the trial. of the necessity of testimony for the proceedings and the consequence of providing testimony Steps to be taken to guarantee personal safety (and of family) including (potential) shelter stay and conditions of stay.

14. The Prosecution Process Decides to Cooperate /Prosecute (national) Decides to Cooperate/ Prosecute (foreign national) Decides not to Cooperate/ Prosecute (national) Decides not to Cooperate/ Prosecute (foreign national) 1.Information on evidence gathering process 2.Information on the judicial process 3.Testimony and protection options 4.Info’ on the assistance (stay in a shelter) As national steps 1- 4 Visa extension Return after trial Information on assistance available and the conditions of such assistance Return AVRR (risk assessment)

15. Post-Trial Continuing victim protection is essential especially where there is an acquittal as there is a risk of re-victimization and intimidation. If the case is discharged/ acquitted and it is observed that there is merit in appeal, the investigating officer, after observing the existing administrative and procedural requirements, should move the prosecutor to file an appeal in the Court of Appeal. A security and risk assessment should be conducted for each individual about to be included in a return and reintegration assistance programme.

16. Victim Empowerment Following the trial reintegration support e.g. social support, vocational training / income generation is offered to victims by relevant authorities/ civil society. (Again maintain an up- to-date resource directory) However, as resources may be limited, it is essential to give the victim a realistic picture of the options and possibilities available, and not to give rise to unrealistic expectations that could be detrimental to the effective reintegration process.

17. Social Integration Considerations:  Family tracing and risk assessment  Psychosocial assistance  Social welfare assistance  Vocational training  Peer-to-peer support  Non-formal education  Legal assistance

18. Thank You