1. Heidi Safian Heidi.Safian358@myci.csuci.edu 4/15/14
Internal vs. External Recruitment
Heidi Safian 4/15/14

2. Internal Recruitment
The assessment of an employer’s current staff to ascertain if any current employees are sufficiently skilled or qualified to perform required job vacancies.
When a business engages in internal recruitment, a current employee might be reassigned to the new position by giving them either a promotion or an internal transfer.
- BusinessDictionary.com

3. Internal Recruitment Process
Manager notifies HR of vacancy
HR posts job opening
HR receives applications from interested employees
HR screens candidates
HR gives list of candidates to managers
Manager interviews candidate
Manager fills position

4. McDonald’s & Internal Recruitment
Hamburger University
Oak Brook, Illinois
Founded in 1961
Since its opening more than 80,000 restaurant managers, mid-managers and owner/operators have graduated from this facility.

5. Charlie Bell, former CEO Jim Skinner, former CEO
DonThompson, CEO
Robotics Engineer
Charlie Bell, former CEO
Entry Level Crew Member
Jim Skinner, former CEO
Restaurant Manager Trainee
Fred Turner, former CEO
Grill Operator

6. External Recruitment
External recruitment is a type of recruitment where organizations rely on suitable applicants from outside the organization to fill a vacancy. Methods of external recruitment include headhunting, advertisements, data base search on job sites and contract staffing.
- Ask.com

7. Sources of External Recruitment
Employment Agency
Campus Recruitment
Advertisement
Walk-In Interview

8. Headhunters
A corporation or individual that provides employment recruiting services. A headhunter is hired by firms to find talent, and to locate individuals who meet specific job requirements

9. Pros and Cons Internal Recruitment
Easier to assess applicants since more information is available
Less costly and quicker than an external search
Promoted employee is already familiar with organization policies, culture, etc.
Improve employee morale and organization loyalty
Cons
Narrowing of thinking and stale ideas
Internal politics (discontent of rejected workers, employees discount new boss’ knowledge)
Smaller talent pool / fewer applicants

10. Pros and Cons External Recruitment
Provides new ideas / fresh perspectives
Could initiate a turnaround
Hiring experienced employees can reduce training needed
Internal politics may be avoided
Bigger talent pool / more applicants
Cons
Less information available on applicants
Search takes longer and costs more
Outsider takes a longer time to become familiar with current systems and organization culture
Destroys incentive of present employees to strive for promotion
Can hurt employee morale and loyalty

11. Multiple Choice 1.) What is one advantage of external recruiting?
a.) Less costly than internal recruiting
b.) Provides new ideas and fresh perspectives
c.) Easier to access employee information
d.) Employee is familiar with company’s culture
What definition best describes a headhunter?
a.) A corporation or individual that provides employment recruiting services
b.) A person who oversees which employees to layoff
c.) A person that oversees management

12. References
Randell,Laura, "External vs. Internal Recruitment“, ERE.net, June 13, William, Dr. Chan, "External Recruitment versus Internal Promotion", The HKU Scholars Club,