1. IAEA activities on Human Resource Development and Nuclear Knowledge Management for Newcomers. Services and Guidance. TM/WS: MANAGING THE DEVELOPMENT OF NATIONAL INFRASTRUCTURE FOR NUCLEAR POWER Vienna, 9-12 February Zoltan PASZTORY Nuclear Knowledge Management Unit Nuclear Energy Department

2. ! Human Resource Management Nuclear Knowledge Management
Policies, Strategies, Methods, Organizations, ..
People, Process, Technology
Vienna, 9-12 February 2010

3. Human Resource Development activities for Newcomer Countries
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4. Relevant IAEA Guidance Documents on HRD
Workforce Planning For New Nuclear Power Programmes (Draft – Final editing)

5. Recruiting individuals. Selecting individuals
HRM Objectives- 1
Integrated Management System (foundation)
Ensure
needed
competence
Organize work activities
Anticipate
human resource needs
Monitor and continually improve performance
Human Resource Management Objectives
Recruiting individuals.
Selecting individuals
Initial training and qualification programmes
Authorizing personnel.
Continuing training and development programmes
Managing training programmes

6. Supervisors with tools to facilitate them in assigning tasks
HRM Objectives- 2
Integrated Management System (foundation)
Ensure
needed
competence
Organize work activities
Anticipate
human resource needs
Monitor and continually improve performance
Human Resource Management Objectives
Aligning human resource policies to the organization’s overall goals and objectives.
Clearly defining job responsibilities and authorities- designing the organization.
Supervisors with tools to facilitate them in assigning tasks
Providing employee benefits
Measuring employee satisfaction, motivation and engagement
Ensuring effective teamwork
Providing leadership by the managers at all levels and reinforcing professional ethics.

7. Relationships with educational and professional organizations.
HRM Objectives- 3
Integrated Management System (foundation)
Ensure
needed
competence
Organize work activities
Anticipate
human resource needs
Monitor and continually improve performance
Human Resource Management Objectives
Workforce planning, including anticipating needs for new employees, succession planning, and assessing demographic and economic conditions.
Relationships with educational and professional organizations.
Monitoring situations external to the organization for conditions that may impact on its human resources.

8. Identifying and monitor desired performance.
HRM Objectives- 4
Integrated Management System (foundation)
Ensure
needed
competence
Organize work activities
Anticipate
human resource needs
Monitor and continually improve performance
Human Resource Management Objectives
Identifying and monitor desired performance.
Ensuring that reward and recognition systems support achievement of the organization’s performance objectives.
Identifying performance gaps and their underlying causes.
Identifying and implementing appropriate solutions.
Establishing a learning culture in the organization.
Capturing and transferring critical knowledge needed to achieve the organization’s mission.

9. INTEGRATED HR/NKM SUPPORT
During Human Resource development workshops, Member States often wish to discuss Knowledge Management issues
Knowledge Management assist visits often discuss issues such as SAT (Systematic Approach to Training) and Training and Human Resource Development approaches / methodologies.
NE Planning to combine and ‘standardise’ Human Resource development and Knowledge Management support for newcomers into a single integrated HR activity.
Vienna, 9-12 February 2010

10. INTEGRATED HR/KM ASSISTANCE1
Envisage Phase 1 missions will be mainly information giving - workshop/seminar style
Phase 2 missions more ‘assist’ focused, reviewing work done, discussing problems, offering guidance, etc.
Developing list of recommended core topics (based on experience and MS feedback) for 2½ - 3 day mission
Additional optional topics available, based on MS needs, for 4 – 5 day mission
Checklists to be developed (based on TECDOC 1586 – Planning and execution of KM Assist Missions) for National Counterpart, IAEA Team Leader and IAEA Experts to ensure understanding and consistency of approach 2 3 4 5
Better Agency medium-term planning
Vienna, 9-12 February 2010

11. Human Resource/Workforce Planning Assistance/Workshops
National Events:
Conducted: Belarus, (China), Chile, Egypt, Ghana, Nigeria, Thailand, Vietnam
Planned/Requested: Algeria, Bangladesh, Jordan, Kuwait, Libya, Malaysia, Morocco, Tunisia
Regional Events:
Conducted: RLA (Dominican Republic), Europe
Planned: Africa
Vienna, 9-12 February 2010 11 11 11

12. Nuclear Knowledge Management activities for Newcomer Countries
Vienna, 9-12 February 2010

13. KM in the Nuclear Life-Cycle
Refurbishment
Decommissioning
Operate
&
Maintain
Procurement
Manufacturing
Construction
Commissioning
Design and
Engineering
Conceptual
Design
R&D
Tools
Tools
Tools
Tools
Tools
Reuse
Design Basis Information
Vienna, 9-12 February 2010

14. The IAEA role in supporting NKM
The role for the IAEA is to assist in the transfer of knowledge from “centres of competence” to the “centres of growth”.
The potentially high risk of knowledge loss and additional cost for future generations must be avoided, and the IAEA can help to integrate this long-term aspect into today's strategic decisions.
Vienna, 9-12 February 2010 14 14

15. IAEA NKM Programme Knowledge MANAGEMENT Knowledge CULTURE 2000 2003
2002
Meeting of Senior Officials st GC RES on Managing Nuclear Knowledge
2004
1st NKM Conference
ANENT, WNU SI established
GC/RES on Managing Nuclear Knowledge
2005
1st KM Assist Visit NKM Methodology
& Guidance developed
2006/7
2nd NKM Conference
Nuclear Knowledge Portal
ANENT Cyber platform launched
3rd GC RES
2008/9 – 2010/11
1.Promoting Knowledge
Management Culture
2. Providing Services
3. Developing knowledge products
2000
2003
2005
2007
2009
2011
Analyzing Needs
Promoting NKM
Guidance & Methodology
Providing Services & Support
Vienna, 9-12 February 2010 15

16. IAEA Methodology and Guidance
NE Series documents
Vienna, 9-12 February 2010 16

17. IAEA Guidance documents and technical reports on NKM
Vienna, 9-12 February 2010 17

18. NKM Assist Visits – structure and content
Knowledge Management basics
Presentations about IAEA activities
Counterpart presentations on their activities
Presentations from International Experts (IEX), international good practices
Nuclear Knowledge Management Self Assessment (IAEA TEC-DOC 1586)
Knowledge Loss Risk Assessment
Interactive sessions
Vienna, 9-12 February 2010 18

19. NKM Assist Visits Countries with operating NPPs
Countries with operating NPPs & plants under construction
Countries with a phase out policy
Countries with interest in nuclear
power
Vienna, 9-12 February 2010

20. Promoting Knowledge sharing culture
2004: Workshop on Managing Nuclear Knowledge, 8-12 Nov 2004.
2005: Technical Meeting/Workshop on Managing Nuclear Knowledge, Aug 2005.
2006: School of Nuclear Knowledge Management, Trieste Sept 2006.
2007: School of Nuclear Knowledge Management, Trieste Sept 2007.
2008: School of Nuclear Knowledge Management, Trieste 1-5 Sept 2008
2009: School of Nuclear Knowledge Management, Trieste 18 Sept – 2 Oct 2009
2010: School of Nuclear Knowledge Management, Trieste August 2010
School of Nuclear Energy Management, 8-26 November 2010
Vienna, 9-12 February 2010 20

21. Strategic Directions for NKM
Develop the methodology and guidance for nuclear knowledge management,
Integrate Agency’s existing and develop new nuclear information resources: (Full text databases and other relevant resources,)
Develop new models and systems for information access and knowledge transfer.
Promote Nuclear knowledge life-cycle management.
Vienna, 9-12 February 2010 21

22. Knowledge Indicators for Nuclear Power Development South East Asia Analysis

23. Information sources for KINPD
Major information sources and databases from:
World Bank UN
Data prepared for:
79 Countries
30 with NPPs
45 with Research Reactors
49 Nuclear emerging countries
Vienna, 9-12 February 2010

24. Sources of Indicators IAEA
The World Bank (World Development Indicators, KAM)
UNESCO UN
UNDP
OECD/NEA
Carbon Dioxide Information Analysis Center
Facts on International Relations and Security Trends
The Fund for Peace
The Economist
Transparency International
Vision of Humanity
Internal displacement monitoring centre
International Institute for Democracy and Electoral Assistance
The International Labour Organisation (ILO)
The Nuclear Threat Initiative (NTI)
Stockholm International Peace Research Institute
Uppsala Conflict Data Program
Heidelberg Institute for International Conflict Research
AON
The Political Terror Scale
Bonn International Center for Conversion
The OFDA/CRED International Disaster Database
Reporters Without Borders
WHO
Perry-Castañeda Library - University of Texas
Vienna, 9-12 February 2010

25. Energy, Economic, Environment & Development Indicators
GDP per capita
Human development index
Natural energy resources
Poverty index
Total GHG emissions
Total population
Area Name
PPP (current international $) 2007
value (0 – 1)
(poor – good)
(uranium) metric tons
value (0 – 100)
(good – poor)
thousand metric tons of CO2
number
Indonesia
3 712
0.73
4 600
18.20
231 626 978
Malaysia
13 518
0.81
8.30
26 571 879
Myanmar
854 
0.58
21.50
10 034
48 137 741
Philippines
3 406
0.77
15.30
68 390
87 960 117
Thailand
8 135
0.78 5
10.00
63 883 662
Vietnam
2 600
1 000
15.20
86 967 524
…. other areas included: Financial Stability, Legislation,
Information Technology, Communication, …
Vienna, 9-12 February 2010

26. Energy, Economic, Environment & Development
(Malaysia)
Vienna, 9-12 February 2010

27. Industry and Fuel Cycle Indicator
Vienna, 9-12 February 2010

28. Research & Development 1.
Researchers per million inhabitants (HC)
Vienna, 9-12 February 2010

29. Research & Development 2.
Composite R &D Staff Indicator
Vienna, 9-12 February 2010

30. Education & Training
…..but
Vienna, 9-12 February 2010

31. …there is space for improvement
Education & Training
…there is space for improvement
Vienna, 9-12 February 2010

32. Questions, comments?
Vienna, 9-12 February 2010

33. Additional slides/information on IAEA NKM activities
Vienna, 9-12 February 2010

34. National KM Policy and Strategy. What does it look like?
No one size to fit all but basic element
Written policy describes vision, values and goals
Strategies to accomplish the goals
Roles and responsibilities
Action plans and tools to implement the strategies
Organizational alignment, e.g., budgeting and human resources
Leading change (80% leadership/20% management)
Periodic monitoring and reporting
KM should be useful and integrated into day to day activities.
Vienna, 9-12 February 2010 34

35. National Policy and Strategy. What does it look like?
National Level
Policy that establishes vision, values
and goals:
National Policy
National Level
Develop strategies to accomplish goals:
National Strategy
Ministries, Agencies, Departments
Budgeting, allocation of human resources, best practices, IT:
Organizational Alignment
Action Plans, Tools, Support
Utilities, Regulators, Universities, etc.
Oversight and implementation
by organizations & stakeholders
Management of Implementation
No presentation is complete without a pyramid. This is an example of what the distribution of a Nation NKM Policy and Strategy may look like. Later in this presentation we will look at a US example that is similar to this model.
All
Monitoring and reporting of
results by business units
Monitoring and Reporting
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36. Vienna, 9-12 February 2010

37. Vienna, 9-12 February 2010

38. HRD Conference Flyer

39. HRD Conference Flyer