1. 1 UNIVERSITY OF PRETORIA Visit of the Principal, Prof C de la Rey to the UP Library, 18 June 2010

2. 2 Content Library Mandate Mission, Vision, Values Library Strategies 2006-2010 Library structure Key strategies: –Enable Teaching & Learning –Enable Research –e-Strategy –Community & Professional engagement –Quality Assurance & Staff development Strategic planning process: 2011-2015

3. 3 Strategic framework: Mandate The Library is responsible for the management of academic information and knowledge, and for leading the University in information and knowledge innovation

4. We strive to be a world-class 21 st century academic research library enabling the University of Pretoria to be an internationally recognised research university The vision will be achieved by: Developing a well balanced and relevant information collection Providing access to information in all formats nationally and internationally Taking responsibility for information literacy Enabling research Contributing to learning and teaching excellence Developing and implementing e-services to enhance UP research, learning & teaching, and Library products Contributing to community development We value: Positive energy for success Professional and ethical behaviour Diversity as an asset Vision Mission Values Vision, Mission, Values

5. Academic excellence UP STRATEGIC THRUSTS Local impact Transformation 2010200920082007 2006 Teach Students eLiteracy & Life-long Learning Skills Develop Research Support Strategy Develop new Research Support Role for Information Specialists Implement Research Support Strategy Open Access to Scholarly Material 201020092008 2007 Enhance information literacy for academic success and lifelong learning by using an integrated approach LIBRARY STRATEGIES LIBRARY STRATEGIC AREAS Information Collection Information Literacy People centered institution Excellence in core functions Excellence in support functions Sustainability Interfaces Sustainability Community development Redefine the information collection to meet the challenges of the new information environment Strengthen the role of the Library in the facilitation of learning and teaching Impact positively on research Develop, implement & integrate e-services to enhance: UP research, learning & teaching, & Library products Contribute to community development Ensure the sustainability of the UPLS: Financial issues, Quality assurance, Physical facilities, Marketing, Fundraising, Risk management e-Strategy Enable research Learning & teaching excellence HR We strive to be a world-class 21st century academic research library thereby enabling the University of Pretoria to be an internationally recognized research universityVision Obtain retain and train staff with relevant competencies & attitude

6. Researchers Alumni Post graduate students Lecturing staff Undergraduate students External market DELIVERYCHANNELS Virtual research environmentE-Service Research space Learning centre / space Physical service CLIENT FACING DELIVERY UNITS & OPERATIONS Fac Lib : VET Fac Lib : HEA Fac Lib : LAW Fac Lib : EDU Fac Lib : EMS Library Technical Services “Back Office” POLICIES & STANDARDS DIRECTION, PHILOSOPHY, PRIORITIES (Robert Moropa) IT (Maintenance & Development of Infrastructure) Fac Lib : HUM Fac Lib : THE Fac Lib : ENG Fac Lib : Science Special Collections eRESERCH & DEVELOPMENT & SERVICES SCHOLARLY COMMUNICATION CLIENT SEGMENTS Central Circulation Learning Centre (Robert Moropa) (Hilda Kriel) STRATEGIC HORIZONTAL DESIGN Department of Library Services, University of Pretoria MARKETING, TRAINING & FUNDRAISING QUALITY ASSURANCE SUPPORT SERVICES UNITS: FINANCE, HUMAN RESOURCES & FACILITIES (Heila Pienaar) (Ujala Satgoor)

7. Mandate: Library is responsible for the management of academic information and knowledge, and for leading the University in information and knowledge innovation Enable teaching & learning e-Strategy Community & professional engagement Enable research Information literacy training (e.g. using game technology) Learning centre / commons Integration with ClickUP (web pages with full-text information resources) Relevant reserved information collection Faculty libraries with information specialists for each subject Relevant information collection (extensive e-resources) Information literacy training for postgraduates and researchers Enhanced research competencies Planned research commons Open access repositories Open mandate (UP articles) Digitisation & preservation Web 2 tools e-Research: research data management & VRE’s (virtual research environments) Carnegie African Library Leadership Academy Mamelodi library community outreach Presenting workshops on e- skills World Digital Library Key strategies

8. Enable Teaching & Learning 8

9. 9 Examples of services & projects that enable teaching & learning Anti-plagiarism campaign Reference pages in ClickUP Copyright Clearance Centre Library 2 tools: Library mashup page, Movies @ Merensky and Fiction Friday via blidgetsMovies @ Merensky Services to visually impaired students Information specialist in Spur Virtual Reference service and chat service (Ask-a-Librarian)Ask-a-Librarian Training:Training –Orientation of First Years –Training as part of academic coursesTraining as part of academic courses –Training that is done on request but does not form part of the formal curriculum –Individual vs group training Next

10. 10 Back

11. 11 In 2006 information specialists provided training to 9644 clients and in 2010 they provided training to 15595 clients. In 2010 there is a 62% (5951) increase in the amount of clients that received training, compared to 2006. Comparison between 2006 survey and 2010 survey: Back

12. 12 In 2006 the amount of information literacy training courses provided by information specialists formed part of 87 specific academic courses (Eg. Economics 110) and in 2010 information literacy training formed part of 95 specific academic courses. In 2010 there is only a 9% (8) increase in the amount information literacy training courses that forms part of a specific academic course, compared to 2006. However, in 2010, 125 extra information literacy training courses (That does not form part of a specific academic course) were also presented to various clients. Comparison between 2006 survey and 2010 survey: Back

14. 14 Enable Research Skilled information specialists: Workshop attended by all information specialists on the Research process Carnegie Grant –Research Commons –PRIMO (Discovery tool) –Research Academies Information specialists have office hours in some Faculties

15. 15 e-Strategy: Why such a strategy? Can be seen as a high-level Innovation Strategy for any organisation Integrate e-Information applications within a broad framework Help to focus the organisation Keep the organisation on the cutting edge of new developments Establish a framework for capacity e.g. staff, IT to implement the strategy Actually just another term for a focused corporate Knowledge Management strategy

16. Objective: Creating an e-Environment for Scholarship e-Researche-Learning Digitisation & Preservation Open Scholarship Repositories Library web Web / Library 2 e-Resources e-Information Strategy focus areas Mobile services

17. e-Research Objective: to do faster, better and different interdisciplinary research e-Research advocacy Virtual Research Environment (VRE) projects Research data management initiatives

18. e-Research Advocacy Digital Curation Conference: 2008 (Pretoria) e-Research Seminar: 2009 (Pretoria) Digital Scholarship & Curation Conference: 2009 (Pretoria) Digital Scholarship & Curation Conference: 2010 (Gaborone) Van Deventer, M., Pienaar, H. 2009. Report on the 2nd African Digital Scholarship and Curation Conference. D-Lib Magazine, 15 (7/8), July / August 2009. http://www.dlib.org/dlib/july09/vandeventer/07vandeventer.html http://www.dlib.org/dlib/july09/vandeventer/07vandeventer.html

19. SA Malaria researchers’ VRE components Project management Project management system Proposal writing Document management system Generic software e.g. MS / Open Office Real time communication Skype, smart board, video conferences Training / mentoring etc E-learning system for researchers Identification of funding sources Identification of research area Literature review & indexing Identification of collaborators Internal shared database of indexed articles Dissemination & artifacts Web/wiki/blog: search engines, databases; researchers & topics; funders, portals, communication, projects Repositories: research results; experiments; literature & documents Red: none Orange: some Yellow: all Scientific workflow (Collaborative) Electronic Lab book Sophisticated instruments that generate digital information and data Servers with data files (Free) Data analysis software Integrated data management system Access to research networks & super computers; access to labs with in silico screening + Mathematical modelling tools; numerical algorithm tools; simulation software; in silico experiments Pienaar, H., Van Deventer, M. 2009. To VRE or not to VRE? Do South African malaria researchers need a virtual research environment? Ariadne, 59, April 2009. http://www.ariadne.ac.uk/issue59/pienaar-vandeventer/ http://www.ariadne.ac.uk/issue59/pienaar-vandeventer/

20. BL / MS RIC: Manage- ment of published info ResearchGate: research collaboration OPENWETWARE: Lab Notebook on Blog myexperiment: scientific workflows archer e-Research toolkit: data management nanoHUB: subject gateway built on HUBzero platform HUBzero: access to interactive simulation tools

21. Research data management Survey of research data management practices at the University of Pretoria Very Large Database initiative (CSIR) World Data Centre for Biodiversity and Human Health in Africa (NeDICC)

22. e-Learning Integration of web resource pages with the different modules of the e-Learning system

23. Teaching e-Skills to UP librarians: 60 minutes workshops

24. Games for Information Literacy

25. Digitisation > Digital Collections http://www.library.up.ac.za/digital/index.htm

26. World Digital Library (WDL)

27. e-Resources, global search engine & catalogue

28. Open Scholarship

29. Repositories Digital Repository Model Only digital material can be submitted: digitised or digitally born Van Deventer, M.J., Pienaar, H. 2008. South African repositories: bridging knowledge divides. Ariadne, 55, April 2008. http://www.ariadne.ac.uk/issue55/vandeventerpienaar/; https://www.up.ac.za/dspace/handle/2263/8615

30. UP Library manages 2 repositories

33. Examples: Repository content

34. Blogger: UPSpace metadata training Facebook: Information specialists available in the student environment YouTube channel for UP Library http://www.youtube.com/watch?v=Sy0f-qHSHM4 Web 2 tools Penzhorn, C., Pienaar, H. 2009.The use of social networking tools for innovative service delivery at the University of Pretoria Library. Innovation: journal of appropriate librarianship and information work in Southern Africa. 38, June 2009: 66-77. http://www.innovation.ukzn.ac.za/innovationbase.htm

35. Library web: gateway to tools, information resources & experts

36. UP Library Mobile Web page (beta)

38. 38 Community & Professional engagement Community engagement mostly from Mamelodi campus Information literacy project in co-operation with Mae Jameson Reading Room, US Embassy

39. 39 Partnerships & professional organisations Partnership with TCLIS –BookJol (2008) –World Book Day (2009) Centre for African Library Leadership (CCNY funding - $1m) –Training Facility in the Merensky Library –Carnegie Library Leadership Academies (6) –Train-the-Trainer (3) –Address the library leadership needs in SA & Africa LIASA – national and regional leadership Board of the National Library of South Africa GAELIC (chair) SANLIC (board) CHELSA SAOUG NeDICC

40. Quality Assurance & Staff Development Quality Assurance –Self review - 2006 –HEQC Audit 2007 - commendation for the Library –Benchmark exercise with national and international university libraries –Peer Review - 2010/2011 Staff Development –Investors in People assessment - 2009 –Staff Development Plan –Towards a people organisation –One organisation, many leaders

41. Table 3: Indicators for South African university libraries (including distance students)# UniversityUP*AB**CD*** Library allocation as % of university income 4.6%6.4%6%5.4%6.01% Average expenditure per student (2007) R1519R2948R2069R2059R2076 Average expenditure per client (2007) R1428R2660R1923R1929R1988 Students per library staff member303132174208138 Clients per library staff member322146188222145 UG students per computer workstation 149906715175 UG students per study seat16851015 Service hours****7074457282.5 Sites119 54 Service points/manned desks172216215 * UP study centre included in study seats count ** University B: Library allocation as % of university income: information from the library ’ s web site *** University D: 2006 data **** Hours per week during term time #DEPARTMENT OF LIBRARY SERVICES 2008 BENCHMARKING REPORT

42. 42 Strategic Planning Process: 2011-2015 Framing Scanning Forecasting Visioning Planning Acting (Hines & Bishop, Thinking about the Future, 2007)

43. 43 "The UP Library Services has earned a reputation for strategic bravery, innovation and independent thinking."