1. VCT Operations Manual Personnel Involved  VCT Coordinators  Instructors  Regis. Personnel  Registrars Office  Business Office  Human Resources

2. VCT Coordinators - Host Mode DURING REGISTRATION  Support enrollment processes: use reservation system  Respond to ad hoc calls from students.  Respond to issues, situation, problems as appropriate

3. VCT Coordinators - Host Mode DURING COURSE  Monitor, trouble shoot, assist: Accessing instructor’s orientationAccessing instructor’s orientation TestingTesting Access to learning resourcesAccess to learning resources Technical assistanceTechnical assistance Keep online rosters current /accurateKeep online rosters current /accurate Withdrawals: ensure withdrawal dates are honored; inform providersWithdrawals: ensure withdrawal dates are honored; inform providers CB reports (CBM001 and 004 for credit)CB reports (CBM001 and 004 for credit) (CBM00A and 00c for Continuing Ed) (CBM00A and 00c for Continuing Ed) Paying invoices of provider collegesPaying invoices of provider colleges

4. VCT Coordinators - Host Mode END OF COURSE Monitor, troubleshoot, assist:  Grades” Send reports to providersSend reports to providers Ensure grade reports are returned and forwarded to registrarsEnsure grade reports are returned and forwarded to registrars  Instructional Fee Payments Ensure invoices are paidEnsure invoices are paid

5. Registrars - Host Mode DURING COURSE  Generate student rosters for provider cols.  Withdraw students when they drop.  Submit CBM 00A and 00C reports to CB. END OF COURSE  Generate completion rosters; send to providers.  Receive returned completion rosters and post to transcripts.

6. Business Office - Host Mode  Pay provider colleges’ invoices.  Ensure all providers have been paid.

7. Human Resources – Host Mode  Prepare or support preparation of Instructor Qualifications  Handle, as appropriate, issues related to instructor qualifications

8. VCT Coordinators - Provider Mode BEFORE COURSE  ID courses for VCT online catalog and enter them, including VCT spaces, fee  Brief faculty on VCT responsibilities  Prepare VCT student orientation info

9. VCT Coordinators - Provider Mode DURING REGISTRATION  Monitor availability of classes in schedule.  Inform hosts of canceled classes.  Provide students VCT orientation info.  Respond to student ad hoc calls.

10. VCT Coordinators - Provider Mode DURING COURSE  Receive/return census (date of record) rosters. Facilitate testing logistics, as appropriate  Address ad hoc issues as they arise  Invoices: monitor sending invoices and receiving payment END OF COURSE  Receive & return grade reports  Ensure all instructional fees are received.

11. Bus. Office - Provider Mode DURING COURSE  Send invoices to host colleges. END OF COURSE  Ensure payments are received from host colleges.