1. BACKGROUND ON MY LAW ENFORCEMENT CAREER PRE 9/11 & U.S. Department of Homeland Security United States Secret Service (USSS)  USSS Agent (1970 – 1998)  Special Agent-in-Charge, Field Office  USSS HQ Positions – Retired as Assistant Director for Administration POST 9/11 Federal Law Enforcement Training Center (FLETC)  Director, Federal Law Enforcement Training Center (1998 –2002) POST Creation of U.S. Department of Homeland Security U.S. Transportation Security Administration (TSA)  Chief of Staff, U.S. Transportation Security Administration (2002 – 2003) Return to U.S. Secret Service (USSS)  Director, United States Secret Service (2003 – 2006) U.S. Customs and Border Protection (CBP)  Commissioner, U.S. Customs and Border Protection (2006 – 2009)

2. “Worthy of Trust and Confidence”  Mission : The Secret Service’s Mission Set – Protection & Investigations “The mission of the United States Secret Service is to safeguard the nation's financial infrastructure and payment systems to preserve the integrity of the economy, and to protect national leaders, visiting heads of state and government, designated sites and National Special Security Events.” Challenges Faced  Personal  Organizational Transformation of the Organization 1970 to 1998  Increasing reliance on law enforcement partnerships to fulfill protective mission.  Adapting to a changing threat environment even before 9/11.  The balancing act between political pressures and law enforcement responsibilities. Career as a Special Agent in the U.S. Secret Service (USSS)

3. Director, Federal Law Enforcement Training Center (FLETC) “To Train Those Who Protect Our Homeland”  Mission The Federal Law Enforcement Training Center’s mission is to serve as an interagency law enforcement training organization for 90 U.S. Federal Law Enforcement agencies as well as to state, local, and international law enforcement agencies.  History  1970 – Consolidated Federal Law Enforcement Training Center (CFLETC). In 1970, the Consolidated Federal Law Enforcement Training Center (CFLETC) was established as a bureau of the Department of the Treasury and began training operations in temporary facilities in Washington, D.C.  1975 – Renamed Federal Law Enforcement Training Center (FLETC) and relocated from Washington, D.C., to Glynco, Georgia where it’s headquarters remain today.  2003 – FLETC is transferred from the Department of the Treasury into the newly created Department of Homeland Security.

4. Role of FLETC Prior to 9/11 – U.S. Treasury Department FLETC’s Role in Post 9/11 Era  Heightened emphasis on law enforcement training programs  FLETC’s integration into DHS in 2003 Director, Federal Law Enforcement Training Center (FLETC)

5. 6 World Trade Center in the aftermath of 9/11, formerly U.S. Customs facility. 9/11: A Massive Catalyst for Change in the Law Enforcement Community

6. U.S. Government Takeover of Aviation Security Post 9/11 = Replacing an Aircraft Engine Midflight Delicate Balancing Act:  Security and Facilitation – Restoring confidence in U.S. aviation system in the face of post 9/11 terrorist threat. (A lesson that informed later experience as Commissioner of Customs and Border Protection)  In many ways, not too different from responsibilities at USSS. Starting an Organization From Scratch  Challenges:  Recruiting and hiring a completely new workforce numbering in the tens of thousands.  Vetting / background checks – how to ensure workforce integrity?  Organizational challenges – sometimes unrealistic expectations from U.S. Congress, leadership.  Experience with Federal Air Marshalls (FAMs).  Merger into new DHS in 2003. 1 st Chief of Staff for the U.S. Transportation Security Administration (TSA)

7. New Territory for USSS  A Changed Post 9/11 Threat Environment.  First Presidential Trip to Active War Zone (Iraq, 2003) – Reliance on OPSEC and outside partner organizations.  Building a Surge Capacity - 2004 Elections – Tremendous operational strain on USSS – continues today with President Obama. How to surge / scale resources when needed during intense operational periods?  9/11 Refocused U.S. Imagination – How do we plan for worse case / catastrophic scenario?  Continuity of Operations Planning (COOP)  Threat Scenarios  Secure Communications  USSS Different From Future Role at CBP – At USSS, terrorist are just one of many threats to protect against. Returning to the USSS as Director

8. From Many, One  Merger of 22 existing U.S. Government agencies under one department superstructure  Lessons Learned: Protecting fiefdoms at expense of mission  More than 87,000 entities at U.S. federal, state, and local level have some role in “homeland security”  DHS an attempt to achieve “unity of effort” on that front. Creation of DHS: Changing the U.S. Law Enforcement / Intelligence Community Landscape

9. Different from Role as Director of USSS  As Director at USSS, took over an intact organization. As Commissioner of CBP:  Took over largest uniformed law enforcement agency composed of 4 legacy agencies:  U.S. Customs Service – oldest law enforcement agency in country, formerly within U.S. Treasury Department.  Animal and Plant Health Inspection Service (APHIS) – formerly in Department of Agriculture.  Immigration Naturalization Service – formerly within Department of Justice.  U.S. Border Patrol – formerly within INS / DOJ  Many issues were foreign to me.  2 nd Question During Confirmation hearings: “How do you feel about breaking the law?” Commissioner of U.S. Customs and Border Protection (CBP)

10. Goal: One unified agency protecting America’s borders at and between ports of entry Key Points:  Shift to new priority mission preventing entry of terrorists and terrorist weapons at border while ensuring integrity of important legacy missions: counternarcotics enforcement, prevention of illegal immigration, enforcing thousands of U.S. Trade Laws.  Out of Many, One – Building one CBP organizational identity out of multiple workforces thrown together overnight?  Balancing Security & Facilitation – how do we balance twin pillars of security with need for efficient movement of trade around globe? Major post 9/11 emphasis on security. Commissioner of U.S. Customs and Border Protection (CBP) CBP U.S. Customs Service Immigration & Naturalization Service U.S Border Patrol Animal & Plant Health Inspection Service, U.S. Department of Agriculture

11. Operational Challenges Faced:  Doubling Size of Border Patrol to over 18,000 agents – mandated by White House, Congress  Building 670 miles of tactical infrastructure  Deployment of cutting edge technology to border – only one piece of operational puzzle. Commissioner of U.S. Customs and Border Protection (CBP)

12. THE THREE-LEGGED STOOL Manpower / Boots on the Ground Infrastructure Technology

13. Commissioner of U.S. Customs and Border Protection (CBP) THE TWO PILLARS OF Infrastructure  Border Security Pre-9/11: Issue of National Sovereignty  Border Security Post-9/11: Issue of National Security

14. Commissioner of U.S. Customs and Border Protection (CBP) New Priority Mission – to prevent entry of terrorists and weapons of terror into the United States. Legacy Missions – including but not limited to : Counternarcotics Enforcements of hundreds of U.S. immigration laws Enforcement of hundreds of U.S. trade laws Collecting duties and enforcing tariffs* Protection of intellectual property rights Agriculture inspection at all ports of entry. BALANCING ACT BETWEEN  Border Security Pre-9/11: Issue of National Sovereignty  Border Security Post-9/11: Issue of National Security *CBP is the 2 nd highest revenue generating agency behind the IRS. This delicate and necessary balance affects organizations and industries like ISC.

15. Priorities as Commissioner  Intelligence – Transforming CBP into an intelligence-driven organization.  Transforming definition of intelligence post 9/11  Good consumers and providers of intel  Partnerships – Building partnerships with industry, trade community, other law enforcement agencies  Integrity  Border is highest threat environment for corruption. How do we combat this in the face of massive organizational growth? Commissioner of U.S. Customs and Border Protection (CBP)

16. QUESTIONS? Questions & Dialogue