1. Workforce Summit September 14, 2009 Betsy Levingston, SPHR Director of Training & Workforce Development 2009 APPA B&F Conference

2. Workforce Challenges Tomorrow’s (TODAY’S) jobs require: –more knowledge –more use and understanding of technology –more flexible workers Tomorrow’s (TODAY’S) workers want to: –understand career ladders, lattices and webs –continually update knowledge and skills –adapt to a more complex workplace –possess a better understanding of the big picture –Have their lifestyle expectations met 2009 APPA B&F Conference

3. Situation Analysis* An Aging Workforce 52% in the 45 + age group 28% in the 35-44 age group 17% in the 25-34 age group 3% in the less than 25 age group Experience Drain 50% of employees are “retirement eligible” Retirement eligible experience = 10,703 years! Average Age and Years of Service 46 years 20 years of service (42.5% have 20+ years) * Industry Averages 2009 APPA B&F Conference

4. Lakeland Electric Workforce Retirement Projection 2009-2012 2009 APPA B&F Conference

5. Lakeland Electric’s Journey Strategic Workforce Plans –External Analysis Regulatory Technology Growth/Decline Projections Labor Force Projections –Internal Analysis Budgetary Constraints/Priorities Policies/Practices –Education Assistance –Referral Bonuses –Flexible Schedules Workforce –Demographics/Generational Expectations –Skills Gaps 2009 APPA B&F Conference

6. Workforce Strategy Retain current employees Knowledge capture and transfer –High tech/High touch Create industry awareness Collaborate with Education, Utility Partners, Workforce Board, and DOL Recruit—traditional and non-traditional Grow Our Own… 2009 APPA B&F Conference

7. Partnership with Education Lakeland Electric Power Academy –Industry Certification –Integrated technical/academic curriculum –74 Students last year… 91 this year –Received 2009 “Superintendent’s Partner of the Year” Award 2009 APPA B&F Conference

8. 2008-2009 Students 4 Seniors 15 Juniors 27 Sophomores 28 Freshmen 8

9. Year One Built Solar Cookers Disassembled and Reassembled washer and dryer Researched and developed power point presentations on : –Photovoltaic panels –Gamma waves –Microwaves –X-rays –Radio, infrared and cosmic waves 9

10. Year One continued… Students climbed utility pole Students conducted home energy audits Designed, built and tested hovercrafts First year students—NCCER certification in four areas Second year students—NCCER certification in all Core Curriculum areas 2009 APPA B&F Conference

11. 2009 - 2010 School Year  Freshmen 37  Sophomores 31  Juniors 24  Seniors 16 *Accepted applicants for 2009-2010 = 108 (91 accepted into program) 2009 APPA B&F Conference

13. Industry & Education Collaboration  What is the Measure of Success? –Trained Workforce Proper Certifications Right Attitude and Drive Job Satisfaction –Lower Employee Turnover Rates –Improved Student Performance (Goal) Graduation Rates GPA Performance Attendance Attitude 2009 APPA B&F Conference

14. FEWC…WHO? Industry: Florida’s municipal utilities, IOU’s, electric cooperatives, associations, & CEWD Workforce: State and local Education: Community Colleges, School Districts, State Dept. of Education Organized Labor: IBEW, UWUA 2009 APPA B&F Conference

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16. What do we, as utility partners, contribute? Offer workshops to help teachers learn about the energy industry Sponsor special activities at the school Judge events (i.e. SKILLS USA and Science Fair) Coordinate Mentor programs Design H.S. Energy Tech. Curriculum Sponsor field trips Host Summer Energy Camps 2009 APPA B&F Conference

17. What do we contribute, continued Serve as advisors to academy teachers Donate materials and supplies when requested Offer summer internship opportunities Host annual awards program to recognize successes Provide safety tools—hard hats/glasses Host career days for teachers 2009 APPA B&F Conference

18. Resources for teachers and students http://www.getintoenergy.com/ 2009 APPA B&F Conference

19. Resources CareersinPublicPower.com National Career Academy Coalition (NCACINC.com) Advanced Technology Environmental and Energy Center (ATEEC) NCCER.org NEED.org 2009 APPA B&F Conference

20. Questions? 2009 APPA B&F Conference