1. Nokia Bluetooth Headset BH-108 for Contact Centers
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

2. Update history Version 1.0, 15.3.2010 – First approved version
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

3. Objectives After successfully completing this module, you can
Identify the key features of the device
Identify the mechanical construction of the device
Pair and establish connection
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

4. Contents Mechanical data Key features Product data
Pairing and connecting
FAQ and troubleshooting
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

5. Mechanical concept
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

6. Mechanical construction
Indicator light
Earloop
Earpiece
Charger connector
Multifunction key
Microphone
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

7. Key features
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

8. Marketing key messages
Hands-free calls made simple!
Clear sound quality
Comfort with ergonomic ear pad
Up to 5 hours talk time on a single charge
Universal compatibility for use with a range of devices
Available in two colors: Stone and Ice
Ultra lightweight – only 9 g
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

9. Call management – Multifunction key
Answer and end calls – press once
Speech/voice dialing – press and hold the key for 2 sec. This feature is available when no call is in progress and is supported by the connected mobile device
Reject calls – press twice
Redial last dialed number – press twice when no call is in progress. The connected mobile device must support this feature too
Switch call between headset and device
To switch a call from the headset to the device, press and hold the multifunction key for about 2 seconds, or switch off the headset
To switch the call back to the headset, press and hold the multifunction key for about 2 seconds, or switch on the headset
Multifunction key
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

10. Indicator light Indicates headset status Green Red Yellow Charged
Power on
Connected (flashes slowly)
Pairing mode (flashes quickly)
Red
Battery level low
Charging (if charger connected)
Errors and warnings
Powering off
Yellow
Battery level fair
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

11. Product data
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

12. Technical specifications
Sales package content
Nokia Bluetooth Headset BH-108
Nokia Compact Charger AC-3
User Guide
Weight
9 g
Size
53.5 mm x 16.2 mm x 8.3 mm (length x width x thickness)
Operating temperature
-15C to +55C
However, for charging, the ambient temperature should stay between +6 and +61 C. If over this range, the charging time will be longer.
Talk time
Up to 5 hours
Stand-by time
Up to 120 hours
Battery
Li-ion Polymer Rechargeable Battery 80 mAh
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

13. Bluetooth compatibility
Bluetooth specification
Bluetooth v.2.0
Bluetooth v.1.2
Bluetooth v.1.1
Bluetooth profiles
Hands-free Profile (HFP) 1.5 or 1.0
Headset Profile (HSP) 1.1
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

14. Sales package content Nokia Bluetooth Headset BH-108
Nokia Compact Charger AC-3
User Guide
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

15. Comparison to other Nokia gear
BH-108
BH-106
BH-105
Weight
9 g
13.6 g
9.3 g
Talk time
5 h
5.5 h
Standby time
120 h
Dimensions
53.5 mm x 16.2 mm x 8.3 mm
50.4 mm x 8.6 mm x 20.1 mm
42.9 mm x 9 mm x 20.7 mm
Bluetooth profiles
Bluetooth 2.0 with EDR
HFP 1.5
HSP 1.1
Bluetooth 2.1 with EDR
Design
Intraconcha speaker with removable L-hook
Clip on design with wired speaker
Intraconcha speaker with adjustable L-hook
Keys
Multi-function button
answer/end
power key
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

16. Pairing and connecting
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

17. Pairing and connecting
Ensure that your mobile device is switched on and the headset is off
Power on the BH-108
Green indicator light starts to flash quickly to indicate pairing mode
Within 3 minutes, activate the Bluetooth feature on your mobile device, and set it to search for Bluetooth devices
Select BH-108 from the list of found devices on your mobile device
Enter the passcode 0000 to pair and connect the headset to your mobile device
If your device does not have a keypad, it may use this passcode by default
Once the device is paired and connected, the green indicator light flashes slowly
In some mobile devices, you may need to establish the connection separately after pairing.
To manually connect the headset to the last used device, press and hold the multifunction key for about 2 seconds, or make the connection in the Bluetooth menu of your device.
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

18. Clearing settings, resetting
To clear all the settings from the headset
Switch off the headset
Press and hold the multifunction key for more than 8 seconds
Headset beeps twice and the red and green indicator lights alternate
After the settings are cleared the headset enters pairing mode
To reset the headset
Press and hold the multifunction key while connecting the headset to a charger
To power off BH-108
Press and hold the multifunction key for 5 seconds. The headset beeps and the red indicator light turns briefly on
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

19. Connection establishment
Automatic connection at power on
Connection to an already paired and available mobile device
Headset configured as an authorized device in the mobile device
Connected to a mobile device
Indicator light flashes slowly in green
Connection lost
The headset beeps once
Indicator light blinks every 2.5s in green
To reconnect, press and hold the multifunction key for 2 sec
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

20. FAQ and troubleshooting
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

21. Support questions and answers (1/4)
How do I answer/ end a call with the Nokia Bluetooth Headset BH-108?
To answer or end a call, press the multifunction key
To reject a call, press this key twice
How can I dial with my voice?
When no call is in progress, press and hold the multifunction key for about 2 sec
Note that to use voice dialing, your phone must support voice dialing with this headset
Can I switch an active call from the Nokia Bluetooth Headset BH-108 to my phone without losing the call?
Yes. Press and hold the multifunction key for about 2 sec or switch off the headset.
To switch the call back to the headset, press and hold the multifunction key for about 2 sec, or switch on the headset
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

22. Support questions and answers (2/4)
How secure is the Bluetooth connectivity link?
An encrypted link is used when supported by a compatible mobile device
All compatible Nokia devices support this feature
Can the Bluetooth wireless technology profiles embedded in the Nokia Bluetooth Headset BH-108 be updated?
No, it is not possible to update the software of the headset
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

23. Support questions and answers (3/4)
How can I clear the pairing settings stored in the headset?
Switch off the headset
Press and hold the multifunction key for more than 8 seconds
The headset beeps twice, and the red and green indicator lights alternate
After the settings are cleared, the headset enters pairing mode
Which devices are compatible with the Nokia Bluetooth Headset BH-108?
The headset supports Bluetooth Specification EDR, Headset Profile 1.1 and Hands-Free Profile (HFP) 1.5.
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

24. Support questions and answers (4/4)
Can the Nokia Bluetooth Headset BH-108 be charged with standard Nokia chargers?
Nokia chargers AC-3, AC-4, AC-5, AC-8, DC-4, and DC-9 can be used 
Can the Nokia Bluetooth Headset BH-108 battery be changed?
No, the battery cannot be changed
If you experience problems with the battery, please contact your local service center or retailer for support
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

25. Troubleshooting (1/2)
The headset cannot connect to a compatible device
Check that the headset is charged, switched on, and paired with the device
I can not reject an incoming call, the call is always answered
Rejecting a call requires you to press the multifunction key twice
If you press the key too quickly, it may be registered as a single press
Try again, this time pressing a bit slower
When I connect the battery charger into the BH-108, the charging light does not light up and the battery remains empty
Please contact your local service center or retailer for support
I press down the power button, but nothing happens?
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge

26. Troubleshooting (2/2) Poor sound quality
Move the headset and the connected device closer to each other
Avoid strong radio source close to paired devices
Make sure that the battery is charged
Make sure that the headset and the device are compatible with each other
Restart the device
Pair the devices again
Reset the headset hardware
© Nokia Nokia Bluetooth Headset BH-108 for Contact Centers / v1.0 / / Upknowledge