1. JDA Professional Services, Inc. MISSO IT Hiring Trends & Interview Tips 2008 by James Del Monte CPC, CERS JDA Professional Services, Inc.

2. JDA Professional Services, Inc. Agenda YouYou MeMe You and MeYou and Me

3. JDA Professional Services, Inc. “... Almost 100% of a managers success comes from hiring and retaining good people. Good people don’t make the difference - they are the difference“ - James Del Monte

4. JDA Professional Services, Inc. Agenda Agenda Overview of JDA Current Trends Future Trends Taking Personal Inventory Packaging Your Skills Selling Yourself 101 The Hard Questions Questions

5. JDA Professional Services, Inc. What JDA Does... full complement of information technology professionals. JDA provides clients with a full complement of information technology professionals. Our services are designed to meet the unique and changing requirements of our clients. Full-Time Staffing Contract / Temporary Staffing Special Projects Staffing JDA

6. Professional Services, Inc. “Success is to be measured not so much by the position that one has reached in life as by the obstacles that one has overcome while trying to succeed.” - Booker T Washington Success

7. JDA Professional Services, Inc. Law of Supply and Demand The demand for skilled professionals peaked 4Q99 and has decreased, bottoming out 3Q03. The current cycle indicates that once again there are more positions than skilled professionals, and this is projected to continue past 2010. Labor Surplus vs. Skill Shortage 1984 1995 2Q01 4Q04 Demand Bottomed 4Q99 Demand Peaked Demand Bottomed Supply Demand 1989 3Q03

8. JDA Professional Services, Inc. Employer’s MarketJob Seeker’s Market Combination Market The job market has shifted from an Employer’s Market to a Job Seeker’s Market - to a Combination Market. Candidate Position Candidate 2000 - 2003 2004 - 2010 Market Shift

9. JDA Professional Services, Inc. Job Creation 1 million new IT positions from 2004 – 2014 that’s a 30% increase (BLS) Labor Surplus vs. Skill Shortage

10. JDA Professional Services, Inc. Disconnect IT employment levels exceeds pre recession or pre-bust levels. New college enrollment for MIS, CIS, and CS students from 99 to fall 00 increased 13.8% from 28,018 to 31,881 and remained at record highs through 2002. New enrollment numbers plummeted 17.9% from 02 to 03 and another 26.8% to 18,046, the lowest number on record.

11. JDA Professional Services, Inc. Will come from companies with less than 100 employees In Houston there are less than 4,000 companies with over 100 employees These companies need the same services as large companies - just not all the time 80% of Job Growth

12. JDA Professional Services, Inc. Selling Yourself “It is better to be prepared for an opportunity and not have one than to have one and not be prepared.” – Whitney Young JR

13. JDA Professional Services, Inc. Interviewing Tips & Techniques Interviewing Tips & Techniques Ask not what your company can do for you but what you can do for your company Goals – –Yours - Theirs Know Yourself – –Why You Prepare – –Research Seek to Understand Me vs You Questions Hard Questions –Money Closing –Asking for it

14. JDA Professional Services, Inc. True or False The person with the best skills gets the job? The best interviewer gets the job? The person that’s the best fit gets the job? Most interviewers are not professional interviewers and are uncomfortable? Good preparation is key to a successful interview? It is better to have experience than to know someone?

15. JDA Professional Services, Inc. What Makes a Successful What Makes a Successful Employee Showing up Being ready to work Doing what it takes Ability to learn and take on more Plays well with others Attitude - positive optimistic

16. JDA Professional Services, Inc. Attitude Success is creating a state of mind that allows you to achieve whatever it is you want.Success is creating a state of mind that allows you to achieve whatever it is you want. When a man is gloomy, everything seems to go wrong; when he is cheerful, everything seems right! Proverbs 15:15When a man is gloomy, everything seems to go wrong; when he is cheerful, everything seems right! Proverbs 15:15

17. JDA Professional Services, Inc. 4 Generations > 46 Depression WWII> 46 Depression WWII 47 - 64 Baby Boomers47 - 64 Baby Boomers 65 - 85 Generation X65 - 85 Generation X 86 - 05 Generation Y or millennial86 - 05 Generation Y or millennial

18. JDA Professional Services, Inc. Generation Perception StrengthsStrengths ConnectedConnected Networking with othersNetworking with others Multi-taskingMulti-tasking Team players – collective actionTeam players – collective action Structured workersStructured workers Complex problem solvingComplex problem solving Traditional valuesTraditional values Desire to succeedDesire to succeed Tech savvyTech savvy Heroic spiritHeroic spirit TenaciousTenacious Weaknesses Catered to Work habits Attention span Immediate gratification Need for feedback 80% turn over first year Grade inflation / abilities No independent responsibility Unrealistic expectation Lack of patience Inexperience in life skills

19. JDA Professional Services, Inc. Skills CIO’s Look For Personal Inventory Skills CIO’s Look For Personal Inventory Business/Functional Project Management Communication - written and oral Presentation Problem Solving Critical Thinking Leadership Organization Skills Time Management Attention to Detail Learning Ability Flexibility

20. JDA Professional Services, Inc. Interpersonal Skills Navigation and filter skillsNavigation and filter skills Relationship building in multi cultural environmentRelationship building in multi cultural environment Learn to learnLearn to learn Connecting the dotsConnecting the dots

21. JDA Professional Services, Inc. Strengths & Weaknesses List your top threeList your top three Give an example of eachGive an example of each Why would this matter to meWhy would this matter to me

22. JDA Professional Services, Inc. Types of Interviews Biographical – resume verification Functional – what do you do? Accomplishment – what have you done? Behavioral – tell me about a time?

23. JDA Professional Services, Inc. Tell me about yourself Product Definition Tell me about yourself? Product Definition 30 second introduction30 second introduction –2 line summary of experience –2 lines of career highlights –2 lines of what you want to do next

24. JDA Professional Services, Inc. The Money Question $$ The market sets the price $$ Ask and you shall receive

25. JDA Professional Services, Inc. Besides money what is important to you? First review and history for increasesFirst review and history for increases Promotions and career pathPromotions and career path First assignmentFirst assignment Training and certificationsTraining and certifications Bonuses and incentivesBonuses and incentives Benefit package – cost and coverageBenefit package – cost and coverage FlexibilityFlexibility LocationLocation TelecommutingTelecommuting Access to managementAccess to management Total Package

26. JDA Professional Services, Inc. Compensation Package Components Base salaryBase salary Signing bonusSigning bonus Group bonusGroup bonus Project bonusProject bonus Hot skill bonusHot skill bonus Clothing bonusClothing bonus Travel bonusTravel bonus Early reviewsEarly reviews Expense accountExpense account Company carCompany car Stock or stock optionsStock or stock options Retirement plansRetirement plans 401k401k Titles Office space Parking – bus passes van pools Flexible scheduling Telecommuting Equipment Training/tuition Out of town trips Extra/early vacation Family days Day care

27. JDA Professional Services, Inc. Asking for the job –closing the deal Summary statementSummary statement What is the next stepWhat is the next step Will you be making me an offerWill you be making me an offer I am interested in working for youI am interested in working for you Is there any reason why you won’t be making me an offerIs there any reason why you won’t be making me an offer Moving the Interview Forward

28. JDA Professional Services, Inc. Who’s Hiring Interns & Entry Level Who’s Hiring Interns & Entry Level Big Oil & Gas Mercer Hewitt Chase Com Getronics Convergys HP Engineering & Construction Out Source Companies

29. JDA Professional Services, Inc. #1 Suggestion by Executives Learn the Business Your biggest asset? = ability to make money – this will take constant training and upgrading – invest both time and money in oneself. You have to INVEST in your biggest asset! Think ROI.

30. JDA Professional Services, Inc. Advice from CIO’s Develop your personal network Specific technology can be learned as needed In the fast changing technology, knowledge, ability, skills and habits are all combined to make a career Make sure that all strategic plans are tied to a technology plan Have personal integrity, be humble, be frank and honest Get technical, stay intellectual and put in more than you take out while you are in a career building mode. Look for mentors to help you improve. Be aggressive in ways to help the business (don’t just wait for someone to give you work). Half of everything you know today will be obsolete in three years. Maintain a healthy balance between self, family and work. Laugh a lot and eat your vegetables.

31. JDA Professional Services, Inc. 701 North Post Oak Road Suite 610 Houston, Texas 77024-3818 Phone: 713/548-5400 www.jdapsi.com Contract and Full-time Staffing Information Technology Staffing Specialists Consulting and Special Projects