1. © 2003 SHRM SHRM Weekly Online Poll: March 9, 2004 QOTW - Identity Theft Analyzing 340 responses of 1656 emails sent, 1628 received (response rate = 20.9%). Fielded March 9-16, 2004; presentation generated on March 16, 2004. Margin of error = +/- 5.4%

2. © 2003 SHRM SHRM Weekly Online Poll: March 9, 2004 What measures is your organization taking to protect employee information and guard employees against identity theft? (Please select all that apply)

3. © 2003 SHRM SHRM Weekly Online Poll: March 9, 2004 What measures is your organization taking to protect employee information and guard employees against identity theft? (Please select all that apply) ChoiceCountPercent of Sample Background checks on employees who will have access to employee files 16648.8% Company policy on what to do in the event employee information is compromised 7020.6% Contracting with an outside firm that will help employees who are victims of identity theft 61.8% Educating employees on fraud prevention8023.5% Locking up employee files and limiting access to them 32294.7% Written privacy policy safeguarding employee data 18554.4% Other257.4%

4. © 2003 SHRM SHRM Weekly Online Poll: March 9, 2004 Internal Controls Background checks on all new hires Taking SSN off of all forms other then where it is absolutely required for hiring purposes. We found that we often include it when it is not required. Our industry requires background checks on everyone to be employed. Photo identification upon hire None of the above Changes to reduce use of SSN ex. computer log in, time sheets, etc. Limiting access to employee files by type (HR, Health, Comp, Benefits, etc.) Changed from use of soc sec number as employee ID. Nothing that I know of! Not transmitting confidential info (SSN) through email to benefit vendors. No longer have SS# on payroll check We don't use employee social security numbers HIPAA signature forms before HR researches employee benefits information Not sure what we have in place other than limited access to employee data Remove SS# & Address from paycheck Background checks for certain positions What measures is your organization taking to protect employee information and guard employees against identity theft? Other - specify

5. © 2003 SHRM SHRM Weekly Online Poll: March 9, 2004 Data Privacy Program Changing ID numbers for health, etc. so they don't show social security numbers Background checks on ALL employees Access to employee files limited to employee, manager, functional VP and select HR staff Removing SS# from payroll reports, timecard and Leave Slips Making access to computer passwords more difficult and changing passwords more often HR employees sign confidentiality statement Deleted SSN from check stubs What measures is your organization taking to protect employee information and guard employees against identity theft? Other – specify, cont’d.