© 2012 Ariba, Inc. All rights reserved. BPC Advanced Webinar Series Generic (All Upstream Solutions) Supplier Registration Best Practices January 30 th,

BPC Advanced Webinar Series Custom Offline Response Sheet © 2012 Ariba, Inc. All rights reserved. 2 Presented by: Ariba’s Best Practice Center (BPC) Today’s Presenter: April Miller Consultant, Best Practice Center

Overview Getting your suppliers registered in Ariba smoothly is integral to getting suppliers to participate in using Ariba’s solutions. With recent improvements to the software, Suppliers can now access the whole Ariba Network and any solutions they use with Ariba’s Unified Seller Experience, so getting them registered easily is more important than ever. There are now multiple registration options to choose from depending on your business needs. © 2012 Ariba, Inc. All rights reserved. 3

Cloud Registration for Existing Sellers Seller already exists in Buyer’s realm  Buyer generates a password for the supplier or invites them to a Sourcing event  The supplier receives an email and clicks to follow the link  Supplier is directed to the new cloud login portal  Supplier can choose to link to an existing Cloud account or create a new account © 2012 Ariba, Inc. All rights reserved. 4

4 Types of Registration for New Sellers 1. Buyer Profile Registration  Buyers have business opportunities, supplier research, or supplier development opportunities for Sellers. Sellers can link directly to a Buyer Profile page on Ariba Discovery and see the different opportunities which they can directly respond to. 2. Cloud-Only Registration  Sellers walk up to the Ariba cloud and register as a cloud supplier independent of any buyer. They can respond to posts and get discovered by any buyer by virtue of being on the cloud. 3. Directed Passive Registration  Buyers are tired of being cold called and spammed by sellers/salespeople soliciting them to make a relationship and sell them something. Therefore they want to allow unknown suppliers to register with their company. 4. Directed Full Registration  Buyers want the seller to fill out the details of the seller’s profile as part of a registration process. The Buyer may put out a direct solicitation if a seller has subscribed to a TED/OJEU open tender notices. © 2012 Ariba, Inc. All rights reserved. 5

Buyer Profile Registration Direct URL from your corporate website Configured by the Customer May create various types of Registration Opportunities Buyer Profile created as part of deployment, but should be further configured Free Cloud Registration required to respond Details https://discovery.ariba.com/buy er /BuyerANID https://discovery.ariba.com/buy er / © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. Buyers have business opportunities, supplier research, or supplier development opportunities for Sellers. Sellers can link directly to a Buyer Profile page on Ariba Discovery and see the different opportunities which they can directly respond to.

Cloud-Only Registration Register from front page Seller can respond to any Discovery post from any Buyer No notification goes to buyer unless it is part of a Discovery post Details http://seller.ariba.com © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. Sellers walk up to the Ariba cloud and register as a cloud supplier independent of any buyer. They can respond to posts and get discovered by any buyer by virtue of being on the cloud.

Directed Passive Registration Direct URL from your corporate website Branded by the Customer No relationship established between buyer and seller No notification to the buyer Registration in Ariba Commerce Cloud Details http://.supplier.ariba.com/ad/re gister/SSOActions http://.supplier.ariba.com/ad/re gister/SSOActions Must enable using parameter CanSupplierSelfRegister © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. Buyers are tired of being cold called and spammed by sellers/salespeople soliciting them to make a relationship and sell them something. Therefore they want to allow unknown suppliers to register with their company.

Directed Full Registration Direct URL from an email to a known seller Similar to Passive except seller automatically linked to buyer’s company Email notification after registration to Supplier Managers Details http://.supplier.ariba.com/ad/re gister/SSOActions?type=full http://.supplier.ariba.com/ad/re gister/SSOActions?type=full http://.supplier.ariba.com/regist er Must enable using parameter CanSupplierSelfRegister © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. Buyers already know the seller, but they want the seller to fill out the details of the seller’s profile as part of a registration process. The Buyer may put out a direct solicitation if a seller has subscribed to a TED/OJEU open tender notices.

4 Types of Registrations 1. Buyer Profile Registration  Buyers have business opportunities, supplier research, or supplier development opportunities for Sellers. Sellers can link directly to a Buyer Profile page on Ariba Discovery and see the different opportunities which they can directly respond to. 2. Cloud-Only Registration  Sellers walk up to the Ariba cloud and register as a cloud supplier independent of any buyer. They can respond to posts and get discovered by any buyer by virtue of being on the cloud. 3. Directed Passive Registration  Buyers are tired of being cold called and spammed by sellers/salespeople soliciting them to make a relationship and sell them something. Therefore they want to allow unknown suppliers to register with their company. 4. Directed Full Seller Registration  Buyers already know the seller, but they want the seller to fill out the details of the seller’s profile as part of a registration process. The Buyer may put out a direct solicitation if a seller has subscribed to a TED/OJEU open tender notices. © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

Configure Buyer Profile https://discovery.ariba.com/buyer/ © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. First, you must configure Buyer profile from Manage Account link Configure data to give more information to potential sellers

Buyer Profile Registration © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. The seller needs to navigate to the public posting and respond to the buyer. Postings are always appropriate when you know your pipeline or know you are doing supplier research/development Seller lands on Buyer Profile page from URL on Corporate Website

Seller Responds to Posting After responding to a posting, the seller is put into a queue for the buyer to review © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

Seller Prompted to Login/Register Seller must register to respond to your posting At this time the Seller will go through the registration process by filling out their company profile information (see Cloud Registration for detailed information) © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

Buyer Imports Seller Information At this point the seller information has not been added to the buyer’s realm, they still need to review the seller and then import the seller information into their realm. © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

The Buyer may need to approve Seller The seller still needs to be reviewed a second time before they can be fully approved within the buying organization. © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. NOTE: Approval necessary for Supplier/Customer Agents who import Sellers

Optional Message to send to Sellers Message is configurable for approval and rejection. © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

4 Types of Registrations 1. Buyer Profile Registration  Buyers have business opportunities, supplier research, or supplier development opportunities for Sellers. Sellers can link directly to a Buyer Profile page on Ariba Discovery and see the different opportunities which they can directly respond to. 2. Cloud-Only Registration  Sellers walk up to the Ariba cloud and register as a cloud supplier independent of any buyer. They can respond to posts and get discovered by any buyer by virtue of being on the cloud. 3. Directed Passive Registration  Buyers are tired of being cold called and spammed by sellers/salespeople soliciting them to make a relationship and sell them something. Therefore they want to allow unknown suppliers to register with their company. 4. Directed Full Registration  Buyers already know the seller, but they want the seller to fill out the details of the seller’s profile as part of a registration process. The Buyer may put out a direct solicitation if a seller has subscribed to a TED/OJEU open tender notices. © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

20 Registration Screen © 2012 Ariba, Inc. All rights reserved. 11s 12s If they already have an existing account (eg, Ariba Discovery, Network) then they don’t need to register and can simply login and look for Buyer Posting. User is alerted to existing account based on username/e- mail address.

21 Email Verification Page © 2012 Ariba, Inc. All rights reserved. Once cloud registration has been filled in, an email is sent to the supplier to complete the registration and add them as a supplier in the Commerce Cloud.

Seller Completes Registration Here is a sample email sent to the supplier after they have completed cloud registration © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

Registration Confirmed © 2012 Ariba, Inc. All rights reserved. Click on Go to my Company Profile to complete Cloud Registration © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

Supplier Completes Cloud Profile The complete cloud profile has 5 areas: Basic, Business, Marketing, Contacts, Certification. If the supplier is the admin of the organization/company on the cloud they fill this out. They also can just be a sub-user of an existing company that they are linked to and in this case the admin of that account manages this profile for this sub user. Note: Duplicate accounts are prevented/discouraged when we encounter username collisions and email address matches. We do not discourage in any way multiple people from the same company registering. If it results in duplicate organization, they can link their Orgs together with the account linking features in the Cloud/Network. © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

4 Types of Registrations 1. Buyer Profile Registration  Buyers have business opportunities, supplier research, or supplier development opportunities for Sellers. Sellers can link directly to a Buyer Profile page on Ariba Discovery and see the different opportunities which they can directly respond to. 2. Cloud-Only Registration  Sellers walk up to the Ariba cloud and register as a cloud supplier independent of any buyer. They can respond to posts and get discovered by any buyer by virtue of being on the cloud. 3. Directed Passive Registration  Buyers are tired of being cold called and spammed by sellers/salespeople soliciting them to make a relationship and sell them something. Therefore they want to allow unknown suppliers to register with their company. 4. Directed Full Registration  Buyers already know the seller, but they want the seller to fill out the details of the seller’s profile as part of a registration process. The Buyer may put out a direct solicitation if a seller has subscribed to a TED/OJEU open tender notices. © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

Passive is similar to Cloud-Only Major difference is this is branded with your company information Must be a direct link from corporate site View Profile link will show for seller to click after registration process © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

Option to view Customers Profile © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. The first bullet under “Next Steps” on the right hand side of the Sourcing Home page will provide a direct link to the buyer profile page on Discovery Note: The bullet will not show if the buyer has not enabled their profile page on Discovery

4 Types of Registrations 1. Buyer Profile Registration  Buyers have business opportunities, supplier research, or supplier development opportunities for Sellers. Sellers can link directly to a Buyer Profile page on Ariba Discovery and see the different opportunities which they can directly respond to. 2. Cloud-Only Registration  Sellers walk up to the Ariba cloud and register as a cloud supplier independent of any buyer. They can respond to posts and get discovered by any buyer by virtue of being on the cloud. 3. Directed Passive Registration  Buyers are tired of being cold called and spammed by sellers/salespeople soliciting them to make a relationship and sell them something. Therefore they want to allow unknown suppliers to register with their company. 4. Directed Full Seller Registration  Buyers already know the seller, but they want the seller to fill out the details of the seller’s profile as part of a registration process. The Buyer may put out a direct solicitation if a seller has subscribed to a TED/OJEU open tender notices. © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc.

Directed Full Registration builds onto Passive © 2012 Ariba, Inc., All Rights Reserved. The contents of this document are confidential and proprietary information of Ariba, Inc. Additions to Passive Seller will automatically link to buyer’s site Automatically prompted to fill in SPQ Notifications are triggered

© 2012 Ariba, Inc. All rights reserved. Seller completes basic company information 32 (visibility) Sellers with an exiting cloud account can bypass this registration step and login directly to their existing cloud account

Synchronization Options for Seller Cloud Profile Fields to the Supplier Profile Questionnaire In Buyer sites that do not include SIM or SIPM all common profile fields are pulled automatically from the Seller’s cloud profile to the customer site In Buyer sites that include SIM or SIPM the Buyer can control how this information is pulled  Approval Required  No approval but send notification of changes  No approval and no notifications © 2012 Ariba, Inc. All rights reserved. 44

Additional User Auto Approval If a supplier organization and user is already approved in a customer realm the supplier administrator can create additional users on the cloud account and assign the proposals and contracts role. The additional users are created on the customer realm by default, but will need approved. Buyers can request to have a parameter enabled to automatically approve these additional users. © 2012 Ariba, Inc. All rights reserved. 45

Wrap-Up Questions and answers will be posted on Ariba Exchange by close-of-business today  http://exchange.ariba.com Help us improve this offering  You’ll be prompted at the conclusion of the webinar  10-question multiple-choice survey Please join us for our next sessions:  February 13, 2013 2:00 Standard Sourcing Templates 101  February 27, 2013 2:00 pm ET Working with Notifications (Sourcing & Contracts) © 2012 Ariba, Inc. All rights reserved. 46

Follow Up on Ariba Exchange To sign up for Ariba Exchange:  Go to http://exchange.ariba.com/welcomehttp://exchange.ariba.com/welcome  Click on the “Register” link, and enter your email address to begin the quick and easy registration process.  Access the Community on the left-hand side of the screen for the product you are interested in to see what other customers are saying, and to ask questions and interact.  Use to tag of “BPC_Webinar” in any of your posts. We will do the same with any follow up, making it easy for you to use the search term “BPC_Webinar.” © 2012 Ariba, Inc. All rights reserved.

The BPC and Your Company Subscribers to Ariba’s Best Practice Center gain access to experts consultants like your presenter today and get strategic advice and guidance on getting the most out of your Ariba solutions when you need it. Customers Subscribing to the BPC can access additional Advanced Webinar Recordings via Exchange. Topics include:  Administrative Features: Enumerations and Mass Edit  Administrative Features: User Management, Data Imports and Exports  Contracts: Preparing the Main Agreement: Document Preparation, Cleansing and Styles  Contracts: The Contract Request Process  Sourcing: Matrix Pricing  Sourcing: Custom Offline Response Sheet  Many more topics on the way! © 2012 Ariba, Inc. All rights reserved. 48

The BPC and Your Company For more information on how the BPC could have an impact at your company, contact your Customer Engagement Manager. If you are currently a BPC subscriber, ask your BPC Representative or your Customer Engagement Manager about how to access these recordings. © 2012 Ariba, Inc. All rights reserved. 49

© 2012 Ariba, Inc. All rights reserved. BPC Advanced Webinar Series Generic (All Upstream Solutions) Supplier Registration Best Practices January 30 th,

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© 2012 Ariba, Inc. All rights reserved. BPC Advanced Webinar Series Generic (All Upstream Solutions) Supplier Registration Best Practices January 30 th,

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