1. Copyright © 2015 HCL Technologies Limited | www.hcltech.com HCL’S STRATEGIC DIRECTION Krishnan Chatterjee – Head, Digital Task Force

2. 2 Copyright © 2015 HCL Technologies Limited | www.hcltech.com VALUES TO VELOCITY: CREATING UNPARALLELED CUSTOMER DELIGHT TRUST, TRANSPARENCY, FLEXIBILITY VALUE CENTRICITY EMPLOYEES FIRST HCL Tops Forrester North America Apps Wave CSAT Two Years in a row Source : Forrester North America Application wave 2014 21 st Century Tech Enterprise 1000 1300 1200 EBIT ( $MN) FY14 0 100 200 300 400 500 600 700 800 900 1100 0123456 REVENUE ($ BN) FY08 (CSAT-26) FY10 (CSAT-46.8) FY09 (CSAT-38.3) FY11 (CSAT-41) FY12 (CSAT-48.6) FY13 (CSAT-57.3) FY14 (CSAT-58.6) 1 BN USD NET INCOME 5 BN USD REVENUE 15 BN USD MARKET CAP

3. 3 Copyright © 2015 HCL Technologies Limited | www.hcltech.com CULTURAL TRANSFORMATION – IDEAPRENEURSHIP

4. 4 Copyright © 2015 HCL Technologies Limited | www.hcltech.com

5. 5 Click here http://microsoft.hcltech.com/ideapreneurship No idea is big or small, every idea matters! It’s important to motivate the team to create ideas and manage them well. It’s the culture of ideapreneurship that helped us take our relationship with Microsoft beyond any contracts Customer was looking to automate the entire tedious process of manual testing of mobile devices Sanjeev created a robotic arm to test the applications on the mobile devices, eliminating the manual intervention The solution helped the customer save $ 2.5 M and made the team win a special award in customer forum for this idea. Sanjeev is a Group Project Manager, working with Microsoft ERS Team & has 11+ years of experience with HCL SANJEEV PUROHIT

6. 6 Copyright © 2015 HCL Technologies Limited | www.hcltech.com GEN 2.0 BEHAVIOR – FROM COST TO INNOVATION Model Unlock Capital RTB – CTB Mix Revenue Impact Cost Focus Revenue Focus Gen 2 Gen 1Gen 2 Resource Based T&M Labor Cost 90 - 10 Minimal Managed Services IT Cost 65 - 35 Minimal XaaS Business Cost 50 - 50 Transformational Transition Cost Impact Revenue Impact Lean Principles Business as a Service Shifting Demands

7. 7 Copyright © 2015 HCL Technologies Limited | www.hcltech.com BUSINESS VALUE CHAINS MADE POSSIBLE THROUGH TECH DISRUPTIONS CTO CMO/ LOB CIO Center of Gravity FUNCTION Value Chain Disruption IIOT and CIOT Next Generation Operating Model Digitalization CULTURE Gen 3 Value Chain Asset Service User

8. 8 Copyright © 2015 HCL Technologies Limited | www.hcltech.com THE ELEPHANT IN THE ROOM SELLER PLATFORM ENABLEMENT CTO – Platform Led TRANSFORMATION CEO – Enterprise Wide SMAC CDO - Capabilities TECHNOLOGY COMPANIES CIO – Technology Led Agencies Advertising KPO’s CMO – Marketing BUYER

9. 9 Copyright © 2015 HCL Technologies Limited | www.hcltech.com CAUSED BY A STREAM OF INFLECTION POINTS ENTERPRISE FRONT OFFICE BACK OFFICE MIDDLE OFFICE CONSUME Digitally Augmented Products PROMOTE Zero Moment SELL E- commerce SERVICE Multi Channel PROCESS Disruptive approach to Transaction cost WORKFORCE PRODUCTIVITY Social Workforce Disruption ECOSYSTEM COLLABOR ATION Digital Ecosystem Collaboration INTEGRATIONCONTENTDATA Cloud Computing OPERATIONS Digital Operating Model

10. 10 Copyright © 2015 HCL Technologies Limited | www.hcltech.com DIGITALIZATION DIGITALIZATION: THE USER VALUE CHAIN CHOICE *USER: In the frame of reference of Digital user is customer, employee, management and other stakeholders Through which a business led technology value chain transforms user experience effectiveness into agility, growth & profitability ENTERPRISEDIGITAL ENTERPRISE Process Centric Business ModelUser Centric Business Model Product/Service as a P&LCustomer Life time Value as a P&L Product or Service MindsetProduct + Service Mindset Value at a point of timeValue over a period

11. 11 Copyright © 2015 HCL Technologies Limited | www.hcltech.com SPRINT VS MARATHON Day -1 Day - 0 Day + 1 USER CENTRIC DESIGN ■HCL ERS remains largest Indian ESP, and notches up to become 5th largest Global ESP in terms of revenues DIGITAL RUN ■50% of HCL’s Revenues are pure play Industrial standard Operations ■HCL next generation operations disrupt more than 50% of the IT spend of Organizations VALUE CHAIN ELEMENT MVP ■HCL AXON leads with Global Consulting and Implementation ■Only tech company to provide a Unique Innovative approach for User Centric Design to help customers accelerate digital transformation HCL offers a wide range of R&D/ Product engineering services across multiple industry segments HCL is a leader among software development vendors HCL should be considered whenever embedded software design outsourcing is required HCL rated as a leader and rated No 2 overall in the Forrester Infrastructure Outsourcing wave HCL a Strong performer across both B2B and B2C Commerce Service provider HCL rates as a leader in Mobile Application Development and Testing HCL Technologies helps customers accelerate digital transformation by offering cXstudio - Why Agile Matters for CX

12. 12 Copyright © 2015 HCL Technologies Limited | www.hcltech.com FOUNDATION SERVICES HCL CAN INTEGRATE ACROSS AND DELIVER IN A MODULARIZED FASHION PLATFORM OPERATIONS FOUNDATION SERVICES 2. PROMOTE  Digital Marketing and promotion  Digital Advertising  Monitor reputation/ Loyalty  Build customer communities 1. CONSUME  New Digital product / Service  Digitally-augmented Product / Service  (Digital wrappers, Transitioning Physical to Digital) 3. SELL  e-Commerce  m-Commerce  Social-commerce OPERATIONAL & ENTERPRISE FOCUS 5. PROCESS DIGITALISATION  Digitalizing processes  Adaptability to external changes 6. WORKFORCE PRODUCTIVITY  Active knowledge sharing  Use of internal social networks, Crowdsourcing  Working anywhere, anytime  Automation and Self Healing 7. ECOSYSTEM COLLABORATION  Active collaboration with partners / suppliers eBidding, eSourcing etc. 4. SERVICE  Transaction Cost Avoidance  Intelligent Service Support 11. INTEGRATION & API12. CONTENT13. Data  API-fication for service consumption by business  Enterprise system integration  Content Platforms  Multichannel content rendition  Multichannel content delivery and support  Data Preparation  Data Management  Data Lakes  Mobility  Consumer Analytics 9. GOVERNANCE, REGULATORY & COMPLIANCE  Regulatory & Compliance 8. USER EXPERIENCE EFFECTIVENESS (User Experience + Analytics) CUSTOMER FOCUSSED DIGITAL EXPERIENCE CONTENT OPERATIONS  Data integration  Big data  Research COMMUNITY OPERATIONSDATA OPERATIONSTECHNOLOGY OPERATIONS Impress, Platform Acceleration Suite, App Test Factory, Intelligent Sustenance Engineering, Universal content migrator Intelligent Tech Support, Product Intelligence, Socialytics, SocialReach, News4U, CoSocial, SocialWeb, ProcessWatch, IDEA framework, Mobile Enablement, eCommerce Health assessment Tool, Package Applications/platform Assessment Framework  UX Design Tools/ IP’s/ Accelerators Frameworks

13. 13 Copyright © 2015 HCL Technologies Limited | www.hcltech.com USER EXP. EFFECTIVENESS DELIVERED IN A SECURE & COMPLIANT FASHION BUSINESS REAL ESTATE CONSUMEPROMOTESELLSERVICEPROCESSWORKFORCEECOSYSTEM Content Operations Community Operations Data Operations Technology Operations User Experience Effectiveness Security and Compliance Digital Operating Platform IntegrationContentData Elastic Technology Real Estate

14. 14 Copyright © 2015 HCL Technologies Limited | www.hcltech.com HOW HCL DELIVERED THE EXPERIENCE ACROSS THE VALUE CHAIN BUSINESS REAL ESTATE CONSUMEPROMOTESELLSERVICEPROCESSWORKFORCEECOSYSTEM Digital Lending Platform Smart Lending Platform Loan is Incidental, 3 rd Party Products and Services Phygital Customer Service and Service Management Flexible and Open platform to result in a time disruption from 4 hours to 3 secs. Use ecosystem for Better risk prediction & to integrate into affiliates &partnerships 511 new customers 18.5k Hits 1.22 Mn PLN of Loan Sanctioned 3000 customers applied Vs 50 budgeted First 30 days

15. 15 Copyright © 2015 HCL Technologies Limited | www.hcltech.com DIGITAL CANNOT EXIST WITHIN THE CONTOURS OF THE CONTRACT Large Traditional Postal company transformed itself into an E-commerce Logistics Provider be leveraging the User Value Chain A Pay day loan lending company transformed itself into a Smart Lifestyle payment platform with third party products and services enabled through a mobile and a website Turned a traditional cold supply chain logistics provider to an Incentivized Ecosystem of Upstream and Downstream value chains rapidly crashing costs For a large manufacturer and distributor, retail visibility was brought back into the Supply chain through Mobility, disrupting Transaction time by a third. ENTERPRISES LEVERAGING DIGITAL ADJACENCIES 1 2 3 4

16. 16 Copyright © 2015 HCL Technologies Limited | www.hcltech.com 20 CXOS VALIDATE HCL TAKING RELATIONSHIPS BEYOND THE CONTRACTS THESE 20 CXOS CONTRIBUTE TO 20% OF HCLTECH REVENUE

17. $6.8 BILLION | 105,000 EMPLOYEES | 31 COUNTRIES