1. S TAFF T RAINING A L ITTLE AT A T IME Amy Lannon Michelle Filleul Patty O’Donnell

2. Question: Did You Know… https://youtu.be/XrJjfDUzD7M

3. Answer 1 : Denial

4. Answer 2 : Bite Size Learning Learning-Centric Culture Core library mission Improve employee job satisfaction Improve productivity

5. Self-directed Learning Employee is: Internally motivated Goal oriented Self-paced Content learned: Experientially Relevant to the individual

6. Self-directed Learning Manager as leader: Communication Collaborative Coaching

7. Yes, but…. My staff is not going to cooperate or like this My staff and I don’t have time! I don’t know how to do this!

8. Yes, and … Remember 20-60-20 rule 5% = 1 hour per week You will be a better leader (and here is how you get started)

9. Who? Any Reading Public Library staff member who worked eight hours or more, excluding pages.

10. How? One goal, one hour per week Within a group or individual setting Meet fifteen minutes per week with supervisor to discuss progress and goals The goals need to be specific: for example: – “I would practice on Overdrive. I just don’t know enough about it to be able to help people.” – “I would look at librarian blogs about storytime ideas. I see the links to them now, but I never feel I have enough time to look at them.” – “I would like to look at other library’s websites and see what they are doing for senior citizens.”

11. Setting Goals & Tracking Progress Checklists: library department, 21 st century technology skills, library skills Notebook to track progress Meet with supervisor

12. An Hour a Week? Scheduling public service desks Be consistent when possible (same time each week) Vacation weeks do not work Programming requires flexibility Monday holidays!

13. Tools Webjunction webinars Evergreen Screencasts Lynda.com Netguides: High School Volunteers Cross Training: Co-workers! In person training: MIAA, NOBLE, MLS

14. Results: Manager’s Perspectives Better communication and understanding between staff members and divisions Provides opportunity for staff productivity and changes in workflow Keep an open mind, be patient and delegate!

15. Results: Employee Perspective Who I am and what I do What is “Lifelong Learning”?

16. Sharing the Buzz

17. Big Value in “Bite Size” Get involved Be flexible Look your organization’s culture Value of learning

18. Web Junction “Self Directed Achievement” http://www.webjunction.org/events/webjunction/Self_Directed_Achievement.html Competency Index for the Library Field 2014 http://www.webjunction.org/documents/webjunction/Competency_Index_for_the_ Library_Field.html Technology Proficiency Checklist http://create.coloradovirtuallibrary.org/technology-proficiency-checklist Absolutely Free (and Practically Unknown) Online Tools …. https://infopeople.org/civicrm/event/info?id=369

19. Questions? Amy Lannon (lannon@noblenet.org) Michelle Filleul (filleul@noblenet.org) Patty O’Donnell (patriceo@noblenet.org)