1. Resume Walk Workshop Business Communication Center November 21, 2011

2. Agenda – Presentation  “Resume walk” defined  Elements of a good resume walk  Building your resume walk 2 Business Communication Center – Resume Walk Workshop 11/21/11

3. Interviewers will prompt for a resume walk in two ways 3 Business Communication Center – Resume Walk Workshop “Tell me about yourself” “Walk me through your resume” ElementsBuilding yoursDefinition or 11/21/11

4. Don’t misinterpret recruiters’ prompts for a resume walk 4 Business Communication Center – Resume Walk Workshop “Tell me about yourself.” Does not mean: “Tell me about your mom, dad, and siblings.” “What’s your favorite color?” “Walk me through your resume.” Does not mean: “Recite your resume, word for word.” However, either prompt does mean: “You have ~2 minutes to tell me whatever you’d like.” ElementsBuilding yoursDefinition 11/21/11

5. Good resume walks tell a succint, compelling, personal story 5 Business Communication Center – Resume Walk Workshop Elements common to good resume walks  ~ 2-minute length  Tells a compelling story  Includes personal themes, motivations, passions  Has “right” level of detail for background/experience  Shows sound thought process, decision making  Speaks to fit with field/company/position  (Addresses obvious gaps and questions – if necessary)  Is easy to follow  Makes sense!  Tells the interviewer why you are interviewing! Building yoursDefinitionElements 11/21/11

6. A resume walk is an opportunity to tell your story – briefly 6 Business Communication Center – Resume Walk Workshop In 2 minutes you should address:  Past Where you’ve been and why  Present Why you came to business school  Future Where you’d like to go and why But not necessarily in this order! Future plans Past experience Kenan-Flagler Building yoursDefinitionElements 11/21/11

7. You can proactively address tricky subjects in a resume walk 7 Business Communication Center – Resume Walk Workshop Subjects you may want to tackle:  Employment gaps  Frequent job changes  Leaps of logic in future plans that an interviewer will likely question “You have no marketing experience… why are you interested in a marketing position?” Building yoursDefinitionElements 11/21/11

8. Resist the temptation to provide too much detail 8 Business Communication Center – Resume Walk Workshop Recruiters want to understand the motivation and thought process behind your decisions Source: The Black Collegian Online, How to Walk a Recruiter Through Your Resume http://www.black-collegian.com/career/wsj/collegejournal_resume_walk_1206.htm, accessed 11/9/09.http://www.black-collegian.com/career/wsj/collegejournal_resume_walk_1206.htm “Most interviewees spend their time regurgitating every minor detail verbatim from their resumes, instead of focusing on the high points and explaining the reasons they made different decisions... … recruiters are much more interested in your thought process than they are specific details about each job.” “The interviewer wants to know that you had a plan, even if that plan has since changed.” Building yoursDefinitionElements 11/21/11

9. Find a way of telling your story that suits your style 9 Business Communication Center – Resume Walk Workshop interests education fit experience DefinitionElementsBuilding yours 11/21/11

10. Think about the elements you’d like to include in your story 10 Business Communication Center – Resume Walk Workshop Questions to ask yourself  What is your passion?  What common themes flow through all your experiences?  Do you want to stress some experiences over others?  Why are you interested in this field? In this company? In this position? DefinitionElementsBuilding yours 11/21/11

11. Consider how others’ resume walks sound to you 11 Business Communication Center – Resume Walk Workshop DefinitionElementsBuilding yours “I decided to attend Vanderbilt University after being awarded a Presidential Scholarship, a full scholarship based on academic performance and test scores. My professional aspirations were shaped both by my degree in economics and four semesters of internships at financial institutions in Nashville. I knew from these experiences that I wanted to pursue a job in banking upon graduation. “I was selected to participate in a leadership program at Bank of America and started with 30 other undergraduate students. As part of this program, I had one of my most significant team experiences to date. I was assigned to a branch location in Atlanta, and worked with a team of five people to improve the branch’s operations. As a part of this experience, my branch was recognized as the top performing branch in the Southeast though our doubling of the current lending customers and improving our customer service scores by 70%. “After this position, I was given the opportunity to manage a small branch in Greensboro, North Carolina. As a branch manager, I supervised 15 staff members and improved services to our more than 2,000 customers. During my time managing the Greensboro branch I began contemplating my return to school to get my MBA. “I decided to attend Kenan-Flagler after visiting the school during my interview. I met with students and faculty in the Finance Department – all of whom I found impressive and extremely helpful. Kenan-Flagler’s highly regarded finance department and a team-focused curriculum heavily influenced my decision to come here. “I became interested in finance while studying economics at Vanderbilt. Although I began my career in the commercial banking industry, I am interested in pursuing corporate finance at your company because I want to work on finance projects that will allow me to drive the strategic direction of the firm.” Source: Kenan-Flagler Business Communication Center, Acing the Resume Walk, http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf, accessed 11/9/09.http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf 11/21/11

12. Consider how others’ resume walks sound to you 12 Business Communication Center – Resume Walk Workshop DefinitionElementsBuilding yours “I decided to attend Vanderbilt University after being awarded a Presidential Scholarship, a full scholarship based on academic performance and test scores. My professional aspirations were shaped both by my degree in economics and four semesters of internships at financial institutions in Nashville. I knew from these experiences that I wanted to pursue a job in banking upon graduation. “I was selected to participate in a leadership program at Bank of America and started with 30 other undergraduate students. As part of this program, I had one of my most significant team experiences to date. I was assigned to a branch location in Atlanta, and worked with a team of five people to improve the branch’s operations. As a part of this experience, my branch was recognized as the top performing branch in the Southeast though our doubling of the current lending customers and improving our customer service scores by 70%. “After this position, I was given the opportunity to manage a small branch in Greensboro, North Carolina. As a branch manager, I supervised 15 staff members and improved services to our more than 2,000 customers. During my time managing the Greensboro branch I began contemplating my return to school to get my MBA. “I decided to attend Kenan-Flagler after visiting the school during my interview. I met with students and faculty in the Finance Department – all of whom I found impressive and extremely helpful. Kenan-Flagler’s highly regarded finance department and a team-focused curriculum heavily influenced my decision to come here. “I became interested in finance while studying economics at Vanderbilt. Although I began my career in the commercial banking industry, I am interested in pursuing corporate finance at your company because I want to work on finance projects that will allow me to drive the strategic direction of the firm.” Source: Kenan-Flagler Business Communication Center, Acing the Resume Walk, http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf, accessed 11/9/09.http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf Shows logical decisions based on previous experience Starts with education and internships 11/21/11

13. Consider how others’ resume walks sound to you 13 Business Communication Center – Resume Walk Workshop DefinitionElementsBuilding yours “I decided to attend Vanderbilt University after being awarded a Presidential Scholarship, a full scholarship based on academic performance and test scores. My professional aspirations were shaped both by my degree in economics and four semesters of internships at financial institutions in Nashville. I knew from these experiences that I wanted to pursue a job in banking upon graduation. “I was selected to participate in a leadership program at Bank of America and started with 30 other undergraduate students. As part of this program, I had one of my most significant team experiences to date. I was assigned to a branch location in Atlanta, and worked with a team of five people to improve the branch’s operations. As a part of this experience, my branch was recognized as the top performing branch in the Southeast through our doubling of the current lending customers and improving our customer service scores by 70%. “After this position, I was given the opportunity to manage a small branch in Greensboro, North Carolina. As a branch manager, I supervised 15 staff members and improved services to our more than 2,000 customers. During my time managing the Greensboro branch I began contemplating my return to school to get my MBA. “I decided to attend Kenan-Flagler after visiting the school during my interview. I met with students and faculty in the Finance Department – all of whom I found impressive and extremely helpful. Kenan-Flagler’s highly regarded finance department and a team-focused curriculum heavily influenced my decision to come here. “I became interested in finance while studying economics at Vanderbilt. Although I began my career in the commercial banking industry, I am interested in pursuing corporate finance at your company because I want to work on finance projects that will allow me to drive the strategic direction of the firm.” Source: Kenan-Flagler Business Communication Center, Acing the Resume Walk, http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf, accessed 11/9/09.http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf Shows increasing levels of responsibility Shows success at each step 11/21/11

14. Consider how others’ resume walks sound to you 14 Business Communication Center – Resume Walk Workshop DefinitionElementsBuilding yours “I decided to attend Vanderbilt University after being awarded a Presidential Scholarship, a full scholarship based on academic performance and test scores. My professional aspirations were shaped both by my degree in economics and four semesters of internships at financial institutions in Nashville. I knew from these experiences that I wanted to pursue a job in banking upon graduation. “I was selected to participate in a leadership program at Bank of America and started with 30 other undergraduate students. As part of this program, I had one of my most significant team experiences to date. I was assigned to a branch location in Atlanta, and worked with a team of five people to improve the branch’s operations. As a part of this experience, my branch was recognized as the top performing branch in the Southeast though our doubling of the current lending customers and improving our customer service scores by 70%. “After this position, I was given the opportunity to manage a small branch in Greensboro, North Carolina. As a branch manager, I supervised 15 staff members and improved services to our more than 2,000 customers. During my time managing the Greensboro branch I began contemplating my return to school to get my MBA. “I decided to attend Kenan-Flagler after visiting the school during my interview. I met with students and faculty in the Finance Department – all of whom I found impressive and extremely helpful. Kenan-Flagler’s highly regarded finance department and a team-focused curriculum heavily influenced my decision to come here. “I became interested in finance while studying economics at Vanderbilt. Although I began my career in the commercial banking industry, I am interested in pursuing corporate finance at your company because I want to work on finance projects that will allow me to drive the strategic direction of the firm.” Source: Kenan-Flagler Business Communication Center, Acing the Resume Walk, http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf, accessed 11/9/09.http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf Explains decision to attend Kenan-Flagler Clearly states post-MBA interests 11/21/11

15. Consider how others’ resume walks sound to you 15 Business Communication Center – Resume Walk Workshop DefinitionElementsBuilding yours “I decided to attend Vanderbilt University after being awarded a Presidential Scholarship, a full scholarship based on academic performance and test scores. My professional aspirations were shaped both by my degree in economics and four semesters of internships at financial institutions in Nashville. I knew from these experiences that I wanted to pursue a job in banking upon graduation. “I was selected to participate in a leadership program at Bank of America and started with 30 other undergraduate students. As part of this program, I had one of my most significant team experiences to date. I was assigned to a branch location in Atlanta, and worked with a team of five people to improve the branch’s operations. As a part of this experience, my branch was recognized as the top performing branch in the Southeast though our doubling of the current lending customers and improving our customer service scores by 70%. “After this position, I was given the opportunity to manage a small branch in Greensboro, North Carolina. As a branch manager, I supervised 15 staff members and improved services to our more than 2,000 customers. During my time managing the Greensboro branch I began contemplating my return to school to get my MBA. “I decided to attend Kenan-Flagler after visiting the school during my interview. I met with students and faculty in the Finance Department – all of whom I found impressive and extremely helpful. Kenan-Flagler’s highly regarded finance department and a team-focused curriculum heavily influenced my decision to come here. “I became interested in finance while studying economics at Vanderbilt. Although I began my career in the commercial banking industry, I am interested in pursuing corporate finance at your company because I want to work on finance projects that will allow me to drive the strategic direction of the firm.” Source: Kenan-Flagler Business Communication Center, Acing the Resume Walk, http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf, accessed 11/9/09.http://video.kenan-flagler.unc.edu/bizcommcenter/podcasts/transcripts/4_unc-kf_bcc- podcast_resume-walk.pdf …Why get an MBA? MIGHT HAVE MISSED OPPORTUNITIES TO EXPLAIN… …Why finance? …Why this particular company? 11/21/11

16. Exercise: Brainstorm your resume walk 16 Business Communication Center – Resume Walk Workshop DefinitionElementsBuilding yours 11/21/11 5 minute brainstorm! Write down the following:  Your main goal (what job are you applying for?)  What would someone interviewing you for this job want to hear?  What transferrable skills and knowledge will help you get the job?  Why are you interested in this field? In this company? In this position?  What evidence can you provide?  Education  Career Experience High level details only to keep it short!

17. Pairs Exercise: Practice and Get Feedback! 17 Business Communication Center – Resume Walk Workshop 20 minutes Get into pairs Give your resume walk Stop at 2 minutes! Get Feedback Switch Practice some more! DefinitionElementsBuilding yours Instructions 11/21/11

18. The Resume Walk: Where to go from here 18 Business Communication Center – Resume Walk Workshop Next Steps: Practice your resume walk with: BCC Friends and Family Career Counselors Avoid sounding scripted! Be: Relaxed Confident Conversational DefinitionElementsBuilding yours 11/21/11

19. Thank You 19 Business Communication Center – Resume Walk Workshop To set up an appointment with a BCC Consultant, go to http://public.kenan-flagler.unc.edu/bizcommcenter/ and click on “Schedule an Appointment” 11/21/11

20. Appendix 20 Business Communication Center – Resume Walk Workshop 11/21/11

21. A resume walk can be like a guided “flyover” tour of your resume 21 Business Communication Center – Resume Walk Workshop “I’ve always been interested in ________ …” Point out interesting features to the recruiter Motivations & themes DefinitionElementsBuilding yours 11/21/11

22. A resume walk can be like a guided “flyover” tour of your resume 22 Business Communication Center – Resume Walk Workshop “I graduated from _______ with a degree in ____________…” Education Point out interesting features to the recruiter DefinitionElementsBuilding yours 11/21/11

23. A resume walk can be like a guided “flyover” tour of your resume 23 Business Communication Center – Resume Walk Workshop “my experience with _______ helped me develop my ___________…” Point out interesting features to the recruiter What you learned at each job DefinitionElementsBuilding yours 11/21/11