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Decoding Coachability
The Science of Personality & Change Tomas Chamorro-Premuzic
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Personality 101 People are different This can be measured
People are consistent
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Test re-test reliability
Stability Test re-test reliability Longitudinal studies Genetic basis Heritability of adult weight (height around .95); personality is .45
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The more we change, the more we become like ourselves
Stability Can we change? Yes Do we change? Not really The more we change, the more we become like ourselves
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Change Situational press (ind diff still visible)
Extreme life events (back to baseline) Coaching (30%)
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Coaching Strategic self-awareness (blind spots)
Behavior change (action plan) Reputation change (internalized)
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Effectiveness Profiling tool (diagnosis) Method (approach)
1 Profiling tool (diagnosis) 2 Method (approach) 3 Coach (practitioner) 4 Coachee (client)
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Coachability Willingness to change Normally distributed
Motivation (can be influenced by coach) Personality (must be attended by coach) Who you are determines if and how you change
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Values = Core needs & identity Judgment = Thinking style
Bright side = Strengths Dark side = Risks & derailers Start from the inside out
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Calm, stable moods, steady under pressure Ambition
Adjustment Calm, stable moods, steady under pressure Ambition Competitive, status seeking, initiative taking Sociability Talkative, outgoing, approachable Interpersonal Sensitivity Charming, responsive, warm and engaging Prudence Formal, diligent, conscientious, honest Inquisitive Curious, original, unconventional, creative Learning Approach Up to date, well read, coachable LOW, HIGH, IRREL, HIGH, HIGH, HIGH, HIGH
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Excitable Skeptical Cautious Reserved Leisurely Bold Mischievous
Erratic emotional outbursts Stephen Jobs, Apple Skeptical Risk averse, won’t make decisions CIA & United Nations Cautious Mistrustful and vindictive Vladimir Putin Reserved Poor communicator, insensitive to morale issues Stanley O’Neal, Merrill Lynch Leisurely Passive-Aggressive meanness Information Technologists Bold Narcissistic feelings of entitlements Bill Clinton Mischievous Careless about commitments, constant lying Bernard Madow Colorful Manages by crisis to be center of attention Ellison, Oracle Imaginative Bad ideas and decisions Gerald Levin, Time-Warner Diligent Over-controlling micro-manager Michael Eisner, Disney Dutiful Too concerned about pleasing superiors George Tenet, CIA ALL LOW BUT LAST 2 HIGH
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Attention and approval Power Success Hedonism Fun Altruistic Service
Recognition Attention and approval Power Success Hedonism Fun Altruistic Service Affiliation Companionship Tradition Ritual and hierarchy Security Avoiding Risk Commerce Profits, money Aesthetics Quality Science Right answers HIGH ALTR, REC & SCIENCE, LOW TRAD & SEC
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Reactions to Feedback Bright Side Dark Side Openness to feedback
Coachability Inside Who you are determines if and how you change
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Openness to Feedback Cool headed Acceptance Genuine vs. Emotional
Denial Sham agreement Who you are determines if and how you change
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Judgment You make thousands of decisions every day, from the mundane to the momentous. How many will you get right? HIGH ALTR, REC & SCIENCE, LOW TRAD & SEC hoganjudgment.com
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HIGH ALTR, REC & SCIENCE, LOW TRAD & SEC
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Quantifying change Subjective metrics (boss or coach)
Consensual metrics (360s, crowdsourcing) Objective metrics (ind/unit performance) Reputation
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Improving leaders’ performance with assessment-based coaching
Personality Feedback coachability Improving leaders’ performance with assessment-based coaching Self-awareness gains Reputational Change Action plan
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Talent = personality in the right place
Talent is personality in the right place
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Keep those tendencies in check…
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