1. National Outlook Mark Lever Chief Executive Officer 1

2. Agenda Licensing Accreditation Education Advocacy SCA 2.0 2

3. Strategic goal … “Build SCA to be the recognised national voice of the Australian strata community” 3

4. Licensing – Decision Time Person in charge – owner or manager Criminal record disqualification Certificate IV Property services (Operations) Current NSW qualification Continuous Professional Development Industry driven with regulator approval; not automatic Final ministerial signoff late Nov 2013 State-by-state consultation (Tas…) Implementation by end 2014= 4

5. SCA’s position Opportunity to modernise industry regulation Only NSW has equivalent system now Other states unregulated or untargeted Consumer risk now outweighs real estate Scope for further development ACSM – entry level CPSM – Cert IV plus 2 yrs P Seat at table Property Occupations Occupational Licensing Advisory Committee 5

6. Accreditation Aligns to licensing Belongs to individual, not business Career pathway Conduct regulation eg trust account rules Registration of agents representatives Seat at table Property Occupations Occupational Licensing Advisory Committee 6

7. Accreditation portal 7

8. Education Entry level course Certificate IV traineeships & fee paying Diploma in Management (contextualised) CPD programs Education Board Advisory Group 8

9. Advocacy Insurance Commissions Smart Blocks National Broadband Network 9

10. Insurance Commissions Consumer feedback in NSW strata review Perception issue – the “smell test” If banned, how would industry respond? 10

12. WHAT IS SMART BLOCKS? Smart Blocks is a new, national program helping apartment owners and their managers save money by improving energy efficiency in apartment buildings.

13. COMMUNITY WORKSHOPS & INTERACTIVE ONLINE TOOLKIT At the core of Smart Blocks is an interactive online toolkit www.smartblocks.com.au This is supported by a series of workshops to guide the development of a motivated strata community across Australia

14. OUR AUDIENCE Strata managers Apartment ownersFacilities managers

15. SMART BLOCKS BENEFITS YOU AS A MANAGER Supports you in your asset management role Provides energy efficiency tools and knowledge that will help you help your customers Meet a growing demand for support in delivering sustainable upgrades

16. National Broadband Network Now a reality in strata across Australia 12,242 plans in contact registration pilot Next phase to focus on direct contractor engagement with members companies Election impact ???? 16

17. SCA 2.0 17 The story so far:

18. National NSW Vic Qld WA ACT

19. NSW/Vic/Qld & WA Boards/Councils SCA Board & CEO Professional Standards & Education Communications & Advocacy Marketing Events & Sponsorship Finance & IT Secretariat National Board & Advisory Groups Secretariat NSW Board & Committees Secretariat Vic Board & Committees Secretariat Qld Board & Committees Secretariat WA Board & Committees Chapter Secretariat SA/ACT/NT/Tas Committees Note: These are functional areas; roles may differ and cover multiple areas in some instances.

20. Thank You 20 Thanks our national sponsors: