1. VDI on NetApp Virtualized Storage for Virtual Desktop Infrastructure
Forward: This presentation is intended for use by NetApp Direct Sales and Channel Partners, to provide an overview of NetApp’s compelling capabilities in a virtual desktop infrastructure envrionment. This presentation is intended for delivery to an IT Director-level individual, and is most appropriate for a first meeting on the topic. Note that VMware is the market leader in this area and is referenced in several examples, but this pitch is intended to be applicable for customers who are using/considering either VMware or other virtualization solutions (e.g. Microsoft, Xen, etc.)
Speaker notes for this slide: Go further, faster, with NetApp. NetApp is an established and recognized leader for Storage Management solutions. Server and desktop virtualization is igniting change in the datacenter, from small to large enterprises and is being widely adopted throughout the industry. Desktop virtualization places new demands on the storage infrastructure that should be considered early in the design process. NetApp provides storage and data management solutions that uniquely enable effective virtualization environments, and which further extend the benefits of desktop virtualization. In this presentation, we’ll review why NetApp is the best choice as your storage solution for virtualized desktop environments.

2. NetApp Internal Use Only
VDI on NetApp
© 2008 Network Appliance, Inc. All rights reserved. Specifications subject to change without notice. NetApp, the NetApp logo, FlexClone, FlexVol, SnapMirror, SnapRestore, SnapVault, SyncMirror, and WAFL are registered trademarks and FlexShare, RAID-DP, and Snapshot are trademarks of NetApp, Inc. in the U.S. and other countries. Linux is a registered trademark of Linus Torvalds. Mac is a registered trademark of Apple Computer, Inc. VMware is a registered trademark of VMware, Inc. All other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such.
NetApp Internal Use Only

3. Introduction to VDI on NetApp
NetApp Internal Use Only 3 3 3

4. Traditional Desktop challenges
Management
Security
Compliance
Access/changing workforce
Disaster recovery/business continuity
The objective of this slide is to establish credibility and show an understanding of the challenges that a desktop operations group faces.
Speaker notes for this slide: The traditional enterprise desktop environment has always been challenging. Requirements of management, security, compliance, access, and business continuity are difficult to implement and expensive to deploy.
Management: supporting corporate machines and assets day-to-day
Security: assuring data and machine security independent of location
Compliance: ensuring that machines are compliant with corporate and regulatory requirements
Access/changing workforce: providing users “anytime, anywhere” access to data and applications
Disaster recovery/business continuity: ensuring continuity in the event of machine loss, disaster, or workforce interruption
Forrester Research
NetApp Confidential -- Do Not Distribute

5. Promise of Virtualized Desktops
Simplify desktop management
Lower costs
Reduce data loss
Improve security and compliance
Continue to demonstrate credibility with this slide. List the benefits of virtual desktops and how they address traditional desktop challenges. Keep in mind that most of your audience is already familiar with this, so no need to dwell.
Speaker notes for this slide: Once you have realized the enormous benefits of server consolidation through virtualization, extending the paradigm to solve your desktop challenges is the natural next step. Virtual Desktops promises to simplify desktop management, lower operational costs, reduce data loss, and improve security and compliance of your enterprise desktop environment
Simplify desktop management
Reduce the intensive technical support and administrative inefficiencies
Reduce the number of PC images traditionally required because of multiple enterprise PC platforms
Lower costs
Address low PC utilization rates and staffing costs
Reduce data loss
Backup is a challenge if it gets done at all
Improve security and compliance
Control data portability and compliance
Centralize the continuous security upgrades and patches to simplify and reduce errors
NetApp Confidential -- Do Not Distribute 5 5

6. VDI Success Criteria and Why Storage is Critical
Low initial capital investment
Providing storage for 100s, 1000s of desktops very costly
User data often 2-3 times the desktop OS size
Simplify and centralize VDI management
Managing virtual desktop infrastructure requires agile storage
Need to provision VMs and storage for 1000s of desktops
Same or better user experience
Storage availability and performance are essential
Bottlenecks or failures can impact 1000’s of users
Storage is central to security and control of user data
Require regular backups, data retention and immutable storage
The objective of this slide is to articulate why they should care about storage. If your audience have mostly a desktop background, they probably have not really thought about storage for their VDI.
Speaker notes for this slide: Key points to stress –
Initial storage investment can be massive since desktops have moved from inexpensive local storage to expensive network storage. Do not forget the storage required for user data.
VDI environment is a convergence of server, desktops, storage, networking, can introduce new complexities in management.
Long latency can be an obstacle to user adoption of VDI. Now that hundreds and thousands of desktops are on the same storage platform, bottlenecks or failures and cause major outage and affect many users instead of just individual users.
To fulfilled the compliance promise of VDI, storage is critical to ensure regular backups and taken and retained, recovery is easy and speedy, and for certain environments, immutable storage ensures compliance to external regulatory standards.
NetApp Confidential -- Do Not Distribute 6

7. NetApp Storage Essential for Virtual Desktop Solutions
Storage Efficiency
Spend 50% less on storage
Provision 1000’s of desktops and storage rapidly with single pane of glass
Maintain continuous access to desktops and applications
Ensure compliance of desktop data
Operational Agility
Performance
Objective of this slide is to introduce the 4 NetApp value propositions for VDI. We will go into detail on each value prop. These address directly the critical success factors from the previous slide.
Data Protection 7

8. NetApp Partners with Key VDI Vendors
VMware View (formerly VDI)
Building on virtual server mindshare
Citrix XenDesktop
Well known in desktop environment
Partnering with Citrix XenDesktop
Close partnership between NetApp and MSFT
We partner “very closely” with all the major VDI vendors including VMware, Citrix and Microsoft and are continuously working to integrate even more closely with their solutions.
NetApp Confidential -- Do Not Distribute 8 8

9. NetApp Sets the Tone for Radio Television of Serbia and EuroSong 2008
Business Challenge
Create high-performance, reliable virtual infrastructure to support real time broadcasting.
Solution
NetApp and VMware for VDI
Benefits
Achieved high performance levels necessary for content-rich broadcasting scenarios
Gained fast, reliable backup and recovery of vital audio and video files
Supported press room for over 3,500 journalists generating text, Web, and audiovisual content in real time
As the public broadcaster in Serbia, Radio Television of Serbia (RTS) broadcasts and produces a variety of news, drama, and sports programming through radio, television, and the Internet. RTS is the biggest broadcaster in the former Yugoslavia and the Balkans and is a member of the European Broadcasting Union.
Source: Amy Ahlers
Success Story:
“Journalists were surprised with the speed of the VDI and curious to know what technology was at the heart of the infrastructure, as such a reliable, high-performance data delivery service was new to most of them. We received comments from all over Europe congratulating us on the most technologically advanced press center and the best service ever delivered at any song contest. We owe that success to NetApp.”
Srboljub Nikitovic Executive Director, Radio Television of Serbia 9

10. Affordable Internet Services Online, Inc. (AISO)
Business Challenge
Build high-availability infrastructure for subscription-based hosted virtual desktops
Reduce energy consumption to stay 100% solar powered
Solution
VMware® on NetApp® storage to maximize uptime, conserve space, and shrink energy usage
400+ virtual desktop systems on eight physical servers
Benefits
Expanded business while staying 100% solar powered
Reduced energy use by 70%
Protected 24x7 operations with fast backup & recovery
Consumed 8X less capacity by using thin provisioning - 40GB, using 5GB
Eliminated tape systems (along with cost, space, power/cooling)
The country’s first solar-powered hosting company, AISO runs 100% on solar energy
Inc. Magazine’s Top 50 Green Companies
15,000 clients, including green-movement notables like Discovery Communications and Google (a consortium site)
Organization Overview: Since 1997, Affordable Internet Services Online, Inc. (AISO) has been a trusted name in environmentally friendly Web hosting. Founded as the country’s first solar-powered hosting company, AISO runs 100% on solar energy. As a reliable and responsible green Web-hosting company, AISO strives to deliver world-class customer service while simultaneously protecting and preserving natural resources (source:
Challenge: AISO runs all of its mission-critical operations on clean energy derived exclusively from solar panels that power both the AISO data center and business offices. As the company’s customer base expanded, so did its IT infrastructure. The cooling and energy demands of more than 100 servers and storage systems pushed the limits of existing solar arrays. The prospect of continually expanding the solar-powered network to address business needs compelled the AISO team to pursue alternative solutions. The challenge was to meet the company’s Web-hosting requirements—including high performance for responsive services, systems redundancy for maximum uptime, and scalability for continued growth—without fueling a costly upward spiral of energy consumption.
Solution: Teamed with NetApp and Sirius Computer Solutions, AISO designed an energy-efficient virtualized infrastructure. Built on IBM BladeCenter servers and NetApp storage, the AISO environment met performance, availability, and scalability requirements.
Consolidation of 120 servers resulted in an immediate 60% reduction in power consumption.
Using VMware on NetApp serves a global community of more than 15,000 clients, including green-movement
notables like Discovery Communications and Google.
NetApp provides the storage for all of AISO’s business, including hosting platforms, Web design, financial systems,
and other applications.
The NetApp FAS3070 system, configured with active-active controllers for highest availability, provides storage
resources to 400+ virtual desktop systems running on eight physical servers communicating by NFS to the NetApp
FAS3070HA system.
The FAS270C storage system supports test and development activities.
Benefits:
AISO continues to achieve year-over-year growth of 20% and still runs completely on solar energy.
Since fully deploying the virtual infrastructure, AISO has seen a 70% decrease in energy usage.
NetApp Snapshot technology enables data protection with minimal consumption of storage.
Online backup functionality has significantly reduced storage requirements for high-cost tape systems with their
attendant power, cooling, and space requirements.
Redundancy and continuous service availability are key benefits of the new infrastructure.
Since deploying the virtual environment, AISO has experienced no storage-related downtime.
NetApp Professional Services provided invaluable assistance in the design of the storage solution for the AISO
virtual environments.
The NetApp team recently worked with AISO to take advantage of NFS to achieve both performance and capacity
utilization efficiencies while keeping storage administration simple in its VMware environment. 10 10 10 10

11. Deployment Models with NetApp
In order to understand how NetApp adds value to VDI, it’s important to set the context of how to deploy our partner VDI solutions.
NetApp Internal Use Only 11 11 11

12. Different Desktops for Different Workers
Task Workers
Knowledge Workers
Mobile
Power Users
The objectives of this slide are to introduce
Various types of desktop users in a typically organization
Which desktop type is most appropriate for which desktop user
Pros and cons of each desktop type
The key takeaway is that customers will need to be prepared to deploy virtual desktops for all types of users since it’s not a one-size-fits-all.
There are four types of desktop users
Task workers – perform repetitive tasks using a limited set of tools (e.g. call center operators, transaction processors, customer service reps)
Knowledge workers – work primarily with information or develop/use knowledge using an extensive set of tools (e.g. marketing, finance, analysts, consultants, project managers)
Power users – Knowledge workers who need unlimited set of tools and flexibility to download/install additional tools and/or powerful computing resources (e.g. software developers, traders, IT administrators)
Mobile users – Could be either knowledge workers, power users who travel extensively (e.g. sales)
In a VDI infrastructure, there are primarily two types of desktops (although different vendors have different names)
Non-assigned desktops can be used by multiple users (although only 1 user at a time). They are not “owned” by a particular user. All desktops are identical images of one another. User modifications are not retained. A user can “grab” any one of the desktops available and log on. When he logs off, the desktop goes back to the pool of available desktops and ready to be used by another user. Non-Assigned desktops are non-customizable are appropriate for task workers and some knowledge workers. Patching for non-assigned desktops is very easy since they are identical. Simply blow away existing virtual desktops and re-create from a new patched golden desktop.
Assigned desktops have individual “owners”. Each desktop is slightly different than another desktop, even though there might be similarities in the OS or applications used. A user logs onto his own virtual desktop, when he logs off, his changes are retained. No one else can use his virtual desktop. Assigned Desktops are customizable and are appropriate for some knowledge workers, mobile and power users. Patching for assigned desktops is requires more management. The best way to date is to use traditional patch management tool to patch each individual virtual desktop.
There’s overlap with some knowledge workers – they can be provided with either an assigned or non-assigned desktop. The key driver is how restrictive IT wants to be with desktop control policy (in other words, as an IT department, how stringent do you want to be with some of your knowledge workers in terms of how much flexibility they have to customize their desktops.
Non-Assigned Desktops
Assigned Desktops
Ease of management (e.g. patch)
Lower storage requirement
Limited user flexibility
More freedom for users
More storage requirement
Patch management more difficult

13. VMware View Desktop Delivery Models
Individual Desktops
Manual Desktop Pool
Automated Desktop Pool .
View Manager .
View Manager .
View Manager
VMware Full Clones or Linked Clones
Dynamically created via VMW
Full Clones; or
Linked Clones
Pre-created and populated in vCenter
Imported into VMware View Manager
The objective of this slide is to explain Vmware’s nomenclature for the various desktop types. Vmware has a confusing nomenclature so be prepared to spend more time on this slide.
At the high level, there are three desktop deployments: individual, manual pool, and automated pool. Each desktop deployment may have multiple desktop types.
Individual Desktops are Assigned Desktops. The twist here is that Vmware has made it accessible to 1 or multiple users (not at the same time though). Essentially multiple users are permanently “assigned” to a particular desktop and changes made by any of the users are retained and available to any other user. The use case is pretty limited. For example, suppose you have two developers, one in the US and another in India, that are working on a product. You can assign an Individual Desktop to both of them so that they can access the same desktop (but at different times)
Manual Desktop Pool is a pool of pre-created virtual desktops. They have no owner when they are first created. Assignment happens at first log-in (in other words, as soon as a user grabs a free desktop for the first time, the desktop is “imprinted” on the user and will be his desktop going forward). There are two Desktop Types possible in the manual pool (although you cannot deploy both types in the same pool). Persistent Desktops are essentially Assigned Desktops. Non-Persistent Desktops are Non-Assigned Desktops.
At the high level, individual Desktops and Manual Desktop Pool share the two commonalities – desktops are pre-created in vCenter and imported into View Manager
Automated Desktop Pool is similar to Manual Desktop Pool in the sense that can both accommodate Persistent and Non-Persistent Desktops. The difference is that Automated Desktop Pool contain desktops that can be dynamically created. You can set it up so that it automatically creates new desktops and put them in the pool when the pool of available desktops drops below a certain threshold. Provisioning new desktops in an Automated Desktop Pool can be done via either Vmware full clones or Linked Clones. Linked Clones has an additional license fee.
Linked Clones is a image management technology from Vmware – it enables virtual desktops to “share” common OS and applications and therefore is very storage efficient. While it is a good technology, it has limited use since it can only be for Non-Assigned Desktops. For more details on Linked Clones vs. FlexClones, see View Deployment training VOD on SalesEdge or PartnerCenter.
Pre-assigned to 1 or more users
Only 1 active user at a time
Customizable
Assigned at log-in
Persistent Desktops – 1:1 (VM: User), customizable
Non-Persistent Desktops: 1:n (VM: Users), (1 active user at a time), non-customizable

14. Citrix XenDesktop Deployment Options
Pooled
Desktops
Assigned
Desktops
Clients
Laptops, desktops, thin clients
Connection Broker
Desktop Delivery Controller
Desktop Broker
Citrix Provisioning Server
Provisioning
Server
Virtual Desktops VM VM VM VM VM VM VM
Hypervisor
Citrix XenServer
VMware ESX
MSFT Hyper-V
Brief introduction of Citrix VDI and how they are deployed. Skip this if the customer has already decided to go with VMware
Citrix XenDesktop is a hypervisor agnostic.
Citrix XenDesktop has their own nomenclature.
Assigned Desktops correspond to what we defined as Assigned Desktops earlier. Pooled Desktops are essentially Non-Assigned Desktops.
Citrix has different delivery technologies for the various desktops types:
Pooled Desktops are delivered via the Citrix Provisioning Server and Desktop Delivery Controller
Assigned Desktops do not utilize Citrix Provisioning Server, but does utilize Desktop Delivery Controller
Citrix Provisioning Server is a streaming technology that can be used to provide multiple virtual desktops from a single copy of OS in the storage backend. It provides the same image management capabilities as Vmware’s Linked Clones, even though they use different technologies. Similar to Linked Clones, the limitation is it cannot be used for Assigned Desktops.
Desktop Delivery Controller is a connection broker.
Physical Servers
Storage Pool
Datacenter 14 14 14

15. NetApp Internal Use Only
Storage for VDI
NetApp Internal Use Only 15 15 15

16. Key Decisions for VDI Storage Planning
Plan for both desktop OS image and user data; separate
OS image typically 20 GB, user data can be 2-3x OS image size
OS in VM, user data in file share; patch OS images only
Separate management policy to OS and user data, e.g. backup user data but not OS
Differentiate protocol by data type
NFS, iSCSI, or FC for desktop OS
CIFS for user data
Empower desktop administrators to perform role-based storage related tasks
Minimize number of management tools
Size storage system to prevent performance bottlenecks
Most desktop operation groups do not have the necessary storage knowledge. This slide introduces some key concepts

17. NetApp Storage Essential for Virtual Desktop Solutions
Storage Efficiency
Spend 50% less on storage
Provision 1000’s of desktops and storage rapidly with single pane of glass
Maintain continuous access to desktops and applications
Ensure compliance of desktop data
Operational Agility
Performance
This is a duplicate slide of the NetApp value propositions. In the following slides, we will explore each one in detail
Data Protection 17

18. NetApp Internal Use Only
Efficiency on NetApp
NetApp Internal Use Only 18 18 18

19. Cost Effective Desktop Storage
Reduce storage required for virtual desktops up to 95%
Reduce storage required for user data by 20%-50%
Double average storage utilization
Virtual
Desktops
70%
<40%
NetApp Storage Pool
Utilization
Use at least 50% less storage with NetApp 19

20. 50% Cost Reduction Achieved by Duplication
VM images are 100% identical
DATA
APP OS
DATA
APP OS
DATA
APP OS
DATA
APP OS
DATA
APP OS
Goal of this slide: Show how NetApp Dedupe can vastly reduce virtualization storage requirements
VM’s store redundant data such as the Operations System, Patches, and software applications common to every virtual server.
Build
NetApp is able to reduce this down to a single instance with NetApp dedupe. This can provide space savings as much as 90% significantly reducing storage costs.
This capability is unique to NetApp and a strong selling point against the competition. Only NetApp can deduplicate primary data.
Savings across all tiers
Primary, backup, and archival data
50% space savings, or more
95% or greater for backup
Traditional Enterprise RAID Arrays
NetApp FAS System
DATA
APP OS
DATA
APP OS
DATA
APP OS
DATA
APP OS
DATA
APP OS
Duplicate Data
Is Eliminated 20 20 20 20

21. Virtualization Guarantee* Program
Use NetApp for your virtual environments, and we guarantee* you will use less storage
NetApp 50
Guarantee*
50% less with NetApp systems
35% less on your existing systems
“During the research phase of your next storage purchasing cycle, ask each vendor if it offers a capacity savings or utilization guarantee.”
Gartner Inc. Nov 2008 April Adams Capacity Savings and Storage Utilization Guarantees: What's Included, and Are They Worth Considering?
“We now see an average of 83% reductions in redundant data on our VMware® system.”
- Jonathan Davis, Duke Institute for Genome Sciences and Policy
How To Participate
Implement our standard best practices
Use our industry-leading features
Thin provisioning
Deduplication
RAID-DP® (not required for V-Series)
NetApp Snapshot™ copies
Use NetApp V-Series for your existing systems
Have us help you install
If you don’t use less storage, get the capacity shortfall at no additional charge
*For terms and conditions, go to netapp.com/guarantee

22. NetApp Internal Use Only
Agility on NetApp
NetApp Internal Use Only 22 22 22

23. Agile Storage for Virtual Desktops
Unified storage for virtual desktops
Virtual desktops and user data
Rapidly provision 1000’s of virtual desktops
Instant thin clones offloaded to storage
“Single pane of glass” management
Scale desktops in real-time
Support 1000’s of desktops per system
Upgrade system without data migration
User storage
SAN
NAS
user data
Storage Pool
Meet any virtual desktop requirement with a single system 23

24. NetApp Internal Use Only
NetApp Zero Cost Cloning
NetApp Rapid Cloning Utility
Integrated cloning and provisioning utility for VMware virtual machines
vCenter Plugin
Import VMs into VMware View Manager
Compatible with other connection brokers
Provided free of charge to NetApp customers
NetApp Internal Use Only 24

25. The Broadest Range of Unified Storage
Fabric-Attached Storage Family
Unified storage – NAS, SAN, and iSCSI
Tiered storage from mission critical to archival
Common software, interface, and management tools
Support for heterogeneous storage with V-Series
Data ONTAP®: Foundation of the Storage Pool
FAS2000s
FAS3000s
FAS6000s
V-Series
Goal of this slide: Back to the storage pool, what does it look like?
Points:
Data ONTAP is the foundation of all the virtualization functions and integration, and runs on all the FAS products as well as extending to legacy arrays through the V-Series platform.
All of the FAS family leverage the same architecture and can run the same software and management tools, with by far the broadest range of products that can make this claim, again a true differentiator that is very powerful in the virtualized environment.
The storage pool can accommodate mission-critical applications along with infrastructure applications, a secondary tier, and also include archiving, all in the same collective pool.
Nobody else has such an architecture or can make such a claim.
HP EMC HDS

26. NetApp Internal Use Only
Performance on NetApp
NetApp Internal Use Only 26 26 26

27. Better Performance for Virtual Desktops
VDI-optimized Intelligent Cache¹
Boot 1000 desktops in 10 minutes
Deploy 50% more desktops per system
Improved end- user experience by 71%
Virtual
Desktops
Simultaneous:
Boot
Logon
Antivirus Scan !
Intelligent Cache
Key Point: Intelligent Cache enables performance benefits for VDI. It consists of deduplication-aware memory (software component) and the Performance Accelerator Module (PAM, hardware component) that extends the benefit to larger deployments.
Intelligent Cache provides a new way to optimize the performance of a storage system and for your VDI.
There are demonstrated benefits for workloads that are random read intensive.
With this product you can help customers grow cost-effectively without straining their infrastructure.
Virtual Storage
Increase the density of your VDI without performance degradation
NetApp
Storage
(1) virtual desktops tested on a FAS3070 with PAM and Dedupe 27

28. Data Protection on NetApp
NetApp Internal Use Only 28 28 28

29. Ensure Compliance of Desktop Data
Centralized desktop and application backups
Hourly, with no load on servers
Space efficient full backups
End-user recovery of data
Retain daily user history on-line
Store cost-effectively for months or years
Secure user history in compliant read-only storage
user data
Full point-in-time copy
100’s of local or vaulted Snapshots
Enforce corporate compliance with low storage cost 29

30. Business Continuance for Desktops
99.999% system availability
Transparent recovery from component failure
Automatic failover for system and site failure
Recover in minutes from larger regional disasters
Building 1
Building 2
DR Site
Get storage for HA and DR for less than the cost of a single traditional storage system 30

31. NetApp Internal Use Only
Summary
NetApp Internal Use Only 31 31 31

32. Deployment of NetApp Storage with VDI Solution
VMware
Citrix
Efficient OS Provisioning
User Data Efficiency
Performance Acceleration
Desktop OS Protection
User Data Protection
Individual
Manual Pool
Assigned
Automated Pool
Pooled
This is a setup for the next slide.
Here we show the two different types of desktops in Vmware and Citrix VDI environments. List the key benefits that can maximize a VDI environments.

33. Deployment of NetApp Storage with VDI Solution
VMware
Citrix
Efficient OS Provisioning
User Data Efficiency
Performance Acceleration
Desktop OS Protection
User Data Protection
Individual
Manual Pool
Assigned
Automated Pool
Pooled
NetApp Instant Thin Clone
Native VMware, Citrix
NetApp Deduplication
The objective of this slide is to show how NetApp adds value and extends the virtualization promise in Vmware and Citrix environments along each dimension.
Customer can instantly provision thin clones using NetApp Rapid Cloning Utility for Assigned Desktops. Provisioning for Non-Assigned Desktops can be done via native Vmware and Citrix technology. Deduplication can be used to deduplicate virtual desktops after a patch run.
Deduplication can also be used to provide efficiency on user data.
NetApp data protection solutions can be used to protect both Assigned and Non-Assigned virtual desktops. For Assigned desktops, you might choose to protect each desktop. For Non-Assigned Desktops, you only need to protect the golden images. In the case of failure or disaster, simply reprovision from your protected golden image.
NetApp Deduplication
NetApp Intelligent Cache
NetApp Data Protection
Protect Golden Image only
NetApp Data Protection

34. NetApp versus Traditional Storage
EMC HP
Dell
True unified storage: VM (SAN, NAS) and user storage (NAS) X
Deduplication of desktop and data: Primary, backup and DR copies
Rapid Non-permanent desktop cloning:
Using VMware View and Citrix XenDesktop
Rapid & efficient permanent desktop cloning:
Provisions 1000’s of desktops in minutes
VDI acceleration:
Faster boot times and performance
Built-in instant backups:
Centralized, non-disruptive backups
Compliant storage of user data:
Secure data against changes or deletions 34

35. Go further, faster Reduce cost of VDI deployment
Increase agility and manageability of VDI infrastructure
Maintain continuous, high speed access for end-users
Reduce risk associated with end-user data
What can we do to help your business go further, faster?

36. Sizing and Resources 36 36

37. Best Practices Guides and Supporting Resources
VMware View (VDI)
TR3705: NetApp and VMware VDI Best Practices
TR3612: NetApp and VMware Virtual Desktop Infrastructure
TR3724: VMware VDI on NetApp 1000 seat Deployment Guide
TR3725: VMware VDI on NetApp 4000 seat Deployment Guide
TR3770: 2,000-Seat VMware View on NetApp Deployment Guide Using NFS
VMware & NetApp Joint Reference Architecture -
Rapid Cloning Utility
VMware View (VDI) site on NetApp.com
Citrix XenDesktop
TR3694: NetApp and Citrix XenServer – Building a Virtual Infrastructure from Server to Storage
TR3711: Citrix XenDesktop 2.0 with NetApp Storage - Pilot Deployment Overview
TR3748: NetApp and Citrix XenDesktop Best Practices
Citrix XenDesktop site on NetApp.com

38. NetApp PS VDI Deployment Methodology
Step 4: Solution Management
Step 1: Solution Requirements Gathering
Requirements
Manage
Transformation
Journey
Design
I’d like to highlight again that architecting the solution right based on the customer requirements is very important before starting to provision virtual machines. TR 3705 provides very detailed guidance on what to consider when sizing VDI. In addition the VDI sizing tool available on the SalesEdge and PartnerCenter can help you get the exact physical and logical storage system configuration in terms of the type of storage controllers and number of disks shelves required, and also the logical layout in terms of aggregate, and volume sizing. Feel free to drop me an if you have any issues using the sizer.
Step 3: Solution Implementation
Implement
Step 2: Solution Design
2a: Capacity
2b: Performance
2c: Obtain storage system configurations
2d: Validate configurations
TR3705: NetApp and VMware VDI Best Practices
NetApp Internal Use Only 38 38

39. Backup Slides 39 39

40. The NetApp & VMware Global Alliance
Mutual Global Partners
All NetApp products are VMware certified
Deep engineering-level collaboration
Reference platform for iSCSI and NFS for ESX3.0
Actively engaged across all levels
Joint escalation team (VET)*
Compelling joint value proposition
VMware vStorage integration partner
Use this slide for customers who are only interested in VMware.
* Available in Q2CY’08 40

41. The NetApp and Citrix Strategic Alliance
Mutual Strategic Partners
Mutual Consulting Services Collaboration Agreement
Mission Critical Virtualization Escalation Team
All NetApp products are Citrix certified for all protocols
Network Storage is the foundation for new Citrix designs
Close Engineering and Product Management collaboration
Embedded in XenServer and Essentials
Solution of the Year
Use this slide for customers who are only interested in VMware. 41

42. The NetApp and Microsoft® Partnership
NetApp is a Microsoft Gold Certified and Global ISV Partner
ISV competency
Advanced infrastructure competency
Network infrastructure competency
Platinum Sponsor: Microsoft Virtualization Launch Campaign
Support Microsoft technologies and Programs
NetApp storage arrays are Windows logo’ed and supported
NetApp SnapManager® software is Certified for Windows
Microsoft iSCSI initiator, VSS, VDS, MPIO, SimpleSAN
Support
NetApp and Microsoft have cooperative support agreement
NetApp can distribute Windows hot fixes directly to customers
NetApp has full-time TAM to assist with support cases
This slide covers our level of Partnership with Microsoft 42 42 42

43. Lower Power, Cooling & Space
Typical: 40% Utilization
NetApp: 70+% Utilization
Buy 50% Less Storage*
Save 50% in Power, Cooling, & Space*
waste
App 3
8 spindles
waste
Shared
capacity
App 2
6 spindles
App 3
12 spindles
Goal of this slide: Substantiate financial benefits of consolidation with higher utilization.
Points:
Typical DAS environments are inflexible silos with storage dedicated to each server/application. This is extremely inefficient in that each silo is typically over-provisioned, resulting in wasted capacity and low overall utilization (40% is an industry average).
Additionally, if any particular system requires more storage, it is unable to utilize any of the storage from the other systems. Additional storage must be physically provisioned, often resulting in downtime.
Consolidation to centralized storage affords sharing of excess capacity across all applications. Combined with thin provisioning (FlexVol), customers can realize utilization of 65% (or even more) with NetApp solutions.
All of this allows significantly less storage to be purchased for the same purposes, saving money up front as well as down the road.
Less storage means fewer spindles, fewer arrays, less floor space, less power, and less cooling!
While this slide depicts thin provisioning, the overall 50% numbers are derived from the Wyman update, which found that a combination of thin provisioning, clones, and the multiprotocol capabilities that NetApp offers all contributed to huge differences compared to HP and EMC.
waste
6 spindles
App 1
App 2
App 1
Standard Volume Manager
NetApp Thin Provisioning
Source: Oliver Wyman Study: “Making Green IT a Reality.” November 2007.
*Thin Provisioning, clones, & multiprotocol all contribute to savings.

44. Provision 1000’s of VMs in Minutes
Desktop #1 Vista
Desktop #2 Vista
Desktop #3 WinXP
FlexClone
a file
FlexClone
a volume
Desktop Golden Images
Volume for
Virtual Desktops
Cloned Volumes
Key Point: New FlexClone granular cloning capabilities are ideal for virtual server and desktop environments
FlexClone now can clone at the sub-volume level for both file and LUN cloning
Primary use case is VDI – Clone individual VM’s
Will be made available on at no additional cost
Enables you to provision 5000 VMs in less than 30 minutes. There is a demo later we’ll talk about that shows this.
Instant cloning at file, LUN and volume granularity
Thin clone technology minimizes storage use to a single copy 44

45. What About Storage Protocol?
To NetApp, protocols simply do not matter
NetApp value holds true for all protocols
RAID-DP
NetApp Dedupe
SnapManager for VMware Infrastructure
Common deployment trends
Small installations tend to use iSCSI
Large installations prefer FCP or NFS
FCP is most commonly deployed protocol
NFS allows direct NetApp data management in VMware® by providing object based storage
Majority of VDI customers use NFS

46. Why are so many NetApp customers using NFS for VDI?
More VMs per datastore - >125 VMs for NFS vs. <20 VMs for blocks
Fewer objects to manage: 40 objects vs. 250 objects for a 5,000-seat VDI deployment
More VMs per datastore enables FlexClone to clone more VMs at a time
More VMs per datastore increases overall deduplication savings (dedupe works at volume level)
NFS is thin-provisioned by default
Dynamic datastore resizing allows easy grow or shrink of the storage as needed
Without having to migrate VMs from the datastore
Eliminates the need to add extents
Savings or increases in storage can be reflected immediately in ESX hosts by refreshing datastores
Less overall management complexity
Removes need for FC switches, HBAs, zones across ESX servers
Clone and restore individual VMs

47. Cost-Effective Data Reliability
The Problem
Double-disk failure is a mathematical certainty
RAID 5 (single parity disk)
Insufficient protection
RAID 10 (mirrored copy)
Double the cost
NetApp RAID-DP™ Solution
Protects against double- disk failure
High performance and fast rebuild
Same protection and performance as RAID 10 at half the cost
Goal of this slide: Solidify RAID-DP as the foundation of data protection.
Points:
This compares RAID-DP with RAID 5 and RAID 10.
While RAID 5 used to be considered adequate, there is only protection for single disk failures. With the sheer number of drives in use today, combined with drive manufacturer issues around similar lifespan on drives manufactured together, it is now a mathematical certainty that data centers must be prepared for double disk failure scenarios. This rules out RAID 5.
Many competitors respond with RAID 10, which overcomes some double drive issues (unless on the same side of the mirror) and performs much higher than RAID 5. But these improvements come at a very high price, due to the need to double the raw capacity and thus double the price.
NetApp offers RAID-DP, and also backs it up by recommending RAID-DP in best practice. RAID-DP protects against double disk failure, and has the high performance of RAID-10 and the low price of RAID 5.
There is no tradeoff with RAID-DP!
Typical competitors are labeled on the bottom of the page for comparison purposes.
RAID 5
RAID 6
RAID 10
RAID-DP
Cost
Low
High
Performance
Resiliency
Med 47 47 47

48. Instantaneous Backup, Zero Server Impact
The Problem
High server utilization
No spare cycles for backups
Tape is slow, complex, & expensive
DR can be difficult to manage
NetApp Snapshot™ Solution
Servers run apps, not background processes
Instantaneous backup and recovery
Low storage overhead
Application consistent
VM1
VM2
VM1
VM2
CPU Utilization
Goal of this slide: Solve the backup and recovery problem identified in the storage challenges.
Points:
The problem was identified before, where consolidation with virtualization compounds the backup problem so that all the data volumes to be backed up are now resident on a single server (for whatever ratio is implemented, such as 10:1). The server utilization is being unnecessarily taxed to run backups, and may or may not be able to complete within the backup window (most likely not). This also leaves less CPU for the applications, which is really one of the main points for virtualization. So getting background tasks off servers provides more resources for more consolidation focused on application efficiency.
Tape is a tedious manual process, where the associated tapes are continually growing (adding to cost and complexity).
Recovery is error prone and extremely slow. Tape-based DR is even more complex.
Enter NetApp Snapshot with SnapRestore. NetApp has unique value in this area, with industry-leading capabilities that fit exactly in the VMware environment. The backups are run on NetApp storage, and many copies can be made at any time increment in a matter of seconds. These copies are not full copies of data, they are only tracking changes and are very efficient in terms of overall storage capacity.
Restores can be done instantaneously from any of the copies. Furthermore, the backups are application aware in that they have been coordinated with the application in a known state and cover the application binaries, the logs, and the application data, which in turn enable the restores to be that much faster as well as return to a known state.
CPU Utilization
Storage Pool
Fast, Affordable, and Simple Backup and Restores
Traditional Backup Is NOT Practical 48 48 48

49. Useable Snapshots for Rapid Recovery
Market-leading performance
SPC-1 Performance (IOPS)
NetApp
3% difference
Snapshots 4/hr
First RAID-6
EMC
64% impact
Snapshots 1/hr
Best practice mirroring
Baseline
With Snapshots
30,986
24% higher
233% higher
29,958
NetApp FAS3040
EMC CX3-40
NetApp FAS3040
EMC CX3-40
24,997
Goal of this slide: Show actual performance impact on competitive boxes with snapshots enabled.
Press release is HERE:
Some competitors have said NetApp multiprotocol machines have a performance impact. To prove one way or the other we conducted this validated industry standard benchmark and the results are online on our website.
With pure baseline SAN usage with a TPC-like workload, NetApp’s FAS 3040 outperformed a “like” machine from EMC by 24%. ( The EMC machine was set up based on their best practices.)
Next, when we turned on snapshots, a practice that is common and needed in the real world, note the dramatic differences in performance. Note that first of all, all snapshots have been done at the storage level, offloading lots of cycles from the host servers, the first win for the customer. Now note the impact of taking the snapshots…the performance impact was dramatically different. Following each company’s best practices, NetApp, with snapshots turned on…taking 4/hour, deleting the oldest, providing 3 recovery points at all times outperformed the similar EMC machine by an incredible 233%...and that was with the EMC box taking a single snapshot per hour providing a less current restore point for applications. Also note that according to each’s best practice to assure data availability, we used RAID-DP or RAID-6, and used mirroring which is what EMC recommends. We won’t even get into the disc space savings of RAID-DP vs. mirroring, as we’ve discussed that previously. The numbers speak for themselves, NetApp outperforms similar machines from its competitors, and offers better snapshot management while providing more cost effective storage
8,997

50. Business Continuance NetApp SnapManager backups can be moved to tape
from array
To tape
Goal of this slide: Highlight the options with tape
Points: 1. we can backup to tape – minimal changes
2. Backup to tape make not make sense because of dedupe. It’s a lot of work to un-duplicate, copy, and compress with tape. Opens D2D discussions….
NetApp SnapManager backups can be moved to tape
No impact to server
Maintains CPU & memory efficiency 50

51. SnapManager for Virtual Infrastructure
Primary Site
Policy based management of
Snapshots
Restores
Replication
Storage Admin sets and controls policy
Virtual Server Admin delegated to run data management for virtual infrastructure
SMVI coordinated with Virtual Center
VM-aware snapshot
VM locality
VM1
VM2
VM3
VM4
Virtual Server
Admin
Virtual Center
SMVI
API
Storage
Admin
Goal of this slide: Provide an architectural overview of SnapManager for VI
Points:
SMVI co-exist with Virtual Center and uses API to communicate with Virtual Center to provide requests to the ESX servers for their respective Virtual Machines.
Virtual Center communicates with the ESX servers for all management functions, and uses resident agents in the ESX servers.
SnapManager for Virtual Infrastructure uses ONTAP API to scheduleSnapshots and SnapRestores functions in the NetApp platforms, as well as invoking SnapMirror for replication of these Snapshots which can be directed at a DR site.
Snapshots always happen at the Datastore levels, but restores can be done at the individual Virtual Machine level.
POLICIES
VM1
VMDK
VM2
VMDK
VM3
VMDK
VM4
VMDK
Storage Pool 51 51 51 51 51

52. SnapManager for Virtual Infrastructure Automates Snapshot Replication
Primary Site
DR Site
VM1
VM2
VM3
VM4
VM1
VM2
VM5
Virtual Server
Admin
Virtual Center
SMVI
API
Goal of this slide: Provide an architectural overview of SnapManager for VI
Points:
SMVI co-exist with Virtual Center and uses API to communicate with Virtual Center to provide requests to the ESX servers for their respective Virtual Machines.
Virtual Center communicates with the ESX servers for all management functions, and uses resident agents in the ESX servers.
SnapManager for Virtual Infrastructure uses ONTAP API to scheduleSnapshots and SnapRestores functions in the NetApp platforms, as well as invoking SnapMirror for replication of these Snapshots which can be directed at a DR site.
Snapshots always happen at the Datastore levels, but restores can be done at the individual Virtual Machine level.
POLICIES
VM1
VMDK
VM2
VMDK
VM3
VMDK
VM4
VMDK
VM1
VMDK
VM2
VMDK
VM5
VMDK
Storage Pool
Storage Pool 52 52 52 52 52

53. VMware View (Formerly VDI)
The picture shows the different components of VMware VDI Solution, known as “VMware View”. It delivers personalized desktops to any user with the benefits of centralized management. It was created using different technologies available in different vmware products. A good example of that is the “vmware view composer” which leverages “linked clone” technology available in VMware Lab Manager. Another component is the “VMware View Manager”, or previously known as “VDM” which centralizes the management of VDI images, user sessions, connection brokering etc. It provides centralized access to VDI images using different kinds of end user PCs/thin clients.

54. NetApp Internal Use Only
Citrix XenDesktop
Profiles
Hypervisor
(ESX, Xen, Hyper-V)
Apps
Desktop Delivery
Controller (DDC)
XenApp
Citrix XenDesktop is Citrix’s VDI solution.. The slide shows the different components of the Citrix XenDesktop solution: “Desktop Delivery Controller” provides centralized management of Virtual machines on the lines of “VMware View Manager” and integrates with backed Hypervisors hosting virtual machines – be it VMware ESX, Citrix XenServer, or Microsoft Hyper-V. Citrix Provisioning server achieves the same objective as “VMware View Composer” highlighted in the previous slide.
PC/Thin Clients OS
Blade Chassis
Provisioning
Server
Shared Storage
NetApp Internal Use Only 54 54 54

55. VDI Storage Solution from NetApp
Starter
(<500 Seats)
Small
(<1,000)
Medium
(<6,000)
Large
(<10,000)
FAS 2050c
FAS 2050c
FAS 3140c
FAS 3140c
Platform
Intelligent Cache
ONTAP
ONTAP + Optional 2 PAMs
Storage
144 GB SAS
300 or 450 GB FC
Protocol
Desktops: NFS or FC or iSCSI; User Data: CIFS
“Must-Have” Software (Free)
ONTAP, RAID-DP, FlexVol, Deduplication, Rapid Cloning Utility (Free with FlexClone), Snapshot, ESX Multipathing HUK
Strongly Suggested Software (Licensed)
FlexClone, FlexScale
Optional Software
SMVI, SnapMirror / SRM, Ops Manager, Protection Manager, MetroCluster
Configurations may vary by customer environment. See VDI Sizing Tool for custom sizing.

56. NetApp Intelligent Cache Performance Benefits for VDI
Key value proposition for VDI
Provides equivalent performance of higher-end system with more spindles
Improve boot time by 47%
Decrease disk workload by 50%
Increase network throughput by 71%
Implemented in two components
ONTAP deduplication-aware memory
Performance Accelerator Module (PAM), with FlexScale extends this further for larger VDI deployment
Boot Time
Disk I/O Utilization
Network IOPS
1024 virtual desktops tested on a FAS3070 with PAM and Dedupe
NetApp Internal Use Only
NetApp Confidential – Disclose Under NDA Only – Do Not Distribute 56