1. Updated August 2013 Global IPAD LRS/POS Overview

2. Updated August 2013 LRSon IPADS Coming Soon: Add to Salesforce? Button. All customer details & Notes

3. Updated August 2013 Add Customers To Mailing Lists, qualify interests, and link to Free Trial Offers

4. Updated August 2013 Send Digital Catalogs, Brochures & FLyers Customers will receive an eMail and can download any PDF, or access any link you’d like to load in. All digital materials are eMailed 48 hours after show close.

5. Updated August 2013 Look Up Any Book Price

6. Updated August 2013 Send Digital Evaluation Copies When requesting evaluation copies for professors – see whether titles are available in CourseSmart. If so – send digital sample rather than Print! You may also send both. Print & Digital Evaluations are fulfilled by customer service. eMail acknowledgements are deployed seven days after the show ends.

7. Updated August 2013 Qualify All Requests – and Send An ‘immediate action’ eMail direct from system Opportunity alerts: Send all details of the request and customer info, as well as notes.

8. Updated August 2013 Send Digital Journal Sample Links From WOL Journal Sample Links are sent 48 hours after show close. Open/Click Through Rates are available on post-show reports.

9. Updated August 2013 Look Up from over 1800 journals in the system

10. Updated August 2013 IPAD POS - PCI Compliant Order transmission —Uses Socket Mobile bluetooth scanner —32 Pin MSR credit card reader —Verizon MIFI Jetpack —Accepts multiple payment types: —Cash —Chip & Pin —ProForma —Credit card Orders are transmitted to customer care midnight of show close

11. Updated August 2013 Order Books: Ship or Take

12. Updated August 2013 Verify Shipping Address

13. Updated August 2013 Place Orders Note: EMEA & ANZ orders have Chip & Pin option for payment. All customer credit card details are encrypted, and system is PCI compliant.

14. Updated August 2013 Please watch Video overviews!