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Software Services and Solutions Overview 1
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Allied Digital Services LLC. (Allied Digital) Overview Our Software Practice Technical Expertise Our Experience and Readiness Key Differentiators Agenda 2
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Leading Global IT solutions & technology services provider 25 years of operation with revenues of USD 196 Million Over 3,500+ skilled IT professionals in 190 locations across the USA, India and Australia, serving 1,000+ customers in 35 countries across the globe State-of-the-art, ISO Certified processes ISO 20000-1:2005; ISO 27001 : 2005 Certified Development Center, Network and Security Operations Center (NOC/ SOC) ITIL / ITSM Certified Service Delivery - Processes, Framework, Tools and Technologies ‘Best Managed Services Provider’ CRN Excellence Awards 2009, 10 ‘Fastest Growing System Integrator’ Dataquest Awards 2009,10 ‘ Best under a Billion Dollar Company’ Forbes Magazine Dec 2008, Dec 2009, 10 Allied Digital has been awarded several prestigious Industry Accolades ! 3 Financial Highlights YOY EBITDA growth of 50% EPS and Revenue Growth of more than 25% Software Services Strength Over 100+ skilled resources across USA/ India. Ready configurable Enterprise solutions for automation Addressing CXO’s challenges in Business Transformation, Cloud Set-up and Enterprise Architecture Consulting Flexible, Nimble and Agile Delivery Model and On- boarding capabilities Strategic Alliances with leading Application Provider End to end business monitoring and management Allied Digital Overview
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Confidential We Support and Improve your business as you are today. We Guide and Take you where you want to reach tomorrow We Transition and Implement Projects. but also Transform We serve you Direct, at your ground and also in the cloud Infrastructure Management Services Software Solutions & Consulting Enterprise Computing Network Solutions Integrated Device Solutions JV Solutions JV Compliance and Audit Asset Rentals Hardware Logistics & Repairs E-Waste Management Our Offerings
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5 Custom Application Development Product Engineering Services (Lifecycle Management) ERP and CRM Development & Support BPM and System Integration Business Monitoring and Management Business Transformation and Enterprise Architecture Consulting Helpdesk/ Service Desk Management Warranty Management System Intranet Portal Document Management Solutions Work order Management System Finance Workflow Solutions Services Solutions -Onsite/ Offshore (Turnkey Projects) - Built-Operate-Transfer -Software as a services -Private Cloud and Shared Services set-up - Remote Application Management Engagement Model Strategic Project Governance and Planning Streamlined Resources and Best Practices Smart and Best-fit Technology Our Software Practice
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6 Functional AreaDetails Application Platforms/ FrameworksMicrosoft.NET, J2EE (Spring, Hibernate, Struts, JSF etc.), Java Swing Databases Oracle (11g, 10g, 9i, 8i), MS SQL Server, MySQL ERP and CRMERP – SAP (FICO, SD, HR, MM) Oracle e-Business Suite (Siebel, JD-Edwards, Peoplesoft) CRM – Clarify Programming LanguagesC#, VB.Net, C++, Visual C++, Visual Basic, Java, Perl, SAP - ABAP, Web and App ServersMicrosoft IIS, Web Logic, Web Sphere, Apache server, Tomcat, Jboss Front End Technologies Design Tools Portal Technologies - HTML, DHTML, XML, XSL, AJAX, DWR, PHP, Flex - Macromedia Flash, Adobe Premier, Adobe Photoshop, GIF Animator, 3D MAX, Macromedia Dream weaver -- Joomla, Sun GlassFish Middleware TechnologiesMicrosoft Transaction, Server and Messaging, Serena BPM, JBPM Testing ToolsWin Runner, Load Runner, Selenium, JMeter, JUnit, Nunit, Silk Test Scripting Languages and Tools- JavaScript, VB Script, Perl, Shell - ETL Tools – Pentaho and Corda, Reporting Dashboard Tools (Corda, FlipCharts) Lifecycle Management Tools-Microsoft Visio, Microsoft Project Server, Microsoft SourceSafe, Serena – PVCS, Dimensions, Application Monitoring and Management Tools - Zyirion, EG Innovation, SAP Solution Manager, Oracle Enterprise Manager, Microsoft SUS, Manage Engine, Our Technical Expertise Repositories
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Oracle Gold Certified Partner Implementation and Support Oracle ERP/ CRM Oracle BI (Hyperion) Oracle Application Architecture (Fusion Middle Ware) Oracle RAC (Rack Cluster) Oracle e-Business Suite Database administration services (Onsite & Remote Model) Third party application support Support Services, Help Desk Services Business Process Expertise Manufacturing (Inventory, Purchasing, Order Management, Shipping) E-Business, Supply Chain and CRM Financial (General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets) Tool Expertise Oracle Forms/Reports, PL/SQL, Oracle Workflow, Oracle Alerts and Database Administration 7 Oracle Expertise
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8 Requirements Analysis Process & Solution Design Build & TestTrain & Deploy Gather Business Requirements Gap-Fit Analysis Application Extension Catalog Transition Strategy Application Configuration Guides To-Be Process Model Functional Designs Technical Designs Conversion Plan Unit Test Scripts Integration Test Scripts Unit Test Results Integration & Performance Test Results Train-the-Trainer User Acceptance Test Results Transition & Contingency Plan Executive Go/No-Go Signoff Transition Communication End User Training Transition/Cut-Over Production Readiness Review Go-Live Support & Monitor Post Go-Live support Performance & Availability Monitoring Transition to Production Support Assess Program Effectiveness Future Business / Technical Direction Stages Tasks Allied Digital Deliverables Business Requirements Gap-Fit Analysis Application Extension Catalog Application Configuration Guides To-Be Process Model Functional Designs Technical Designs Conversion Plan CRP TPR Logs Train-the-Trainer Material UAT TPR Logs Transition & Contingency Plan Executive Go/No-Go Presentation Transition/Cut-Over Checklist Go-Live Communication Our Implementation Methodology
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Enterprise Application End to end Helpdesk and Services Management application Oracle Siebel/ Jd Edwards support and implementation for Vehicle manufacturing organization Logistics Management Solutions for Leading IT player based out of CA, US Warranty Management System and dealer portal for vehicle management company Asset tracking and management application for largest California’s bank SalesForce Automation for Allied Subsidiaries globally SAP Support and enhancement for Leading Hardware and Software Reseller Business Transformation and Private Cloud Set-up Business Transformation and Private Cloud set-up for vehicle and transport manufacturer Web Portal Community Portal (Joomla) for multiple application and content. Allied Intranet Portal Customer Enterprise Portal (CEP) – Reporting and Dashboard Compliance Certification Process Management System) for Leading Pharma Company Document Management System MS SharePoint based document management solutions Product Engineering Risk analysis application for leading Insurance firm eSupport Service desk 9 Our Experience
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10 “Resource availability and agility are key to success” Consistent engagement with Investors, Analyst and Media Engagement with several leading recruitment Partners for better Pan India coverage Subscription to most popular Job Portals Leverage social and Professional Networking sites Employee Referral Program Association with B-Schools and Engineering Colleges for Campus Recruitment Job Position Management using ERP Technology refresh training to Recruiters Consistent engagement with Investors, Analyst and Media Engagement with several leading recruitment Partners for better Pan India coverage Subscription to most popular Job Portals Leverage social and Professional Networking sites Employee Referral Program Association with B-Schools and Engineering Colleges for Campus Recruitment Job Position Management using ERP Technology refresh training to Recruiters Rapid Hiring Capabilities Clear Cut Career Path Defined Internal Job Postings Innovation is rewarded Buddy Program Star Employee Program Semi-Annual Appraisal Blue Eye acceleration Program Attrition Management Skill Database, Deep-Dive training program, Cross-Skill Training Multi-dimensional Training approach Job Skills enhancement Training – Certification, Technology Refresh, Soft Skills Career enhancement - Leadership Training, Customer & Account engagement Personal enhancement - Executive Management Program, Industry Specific Certification Skill Training and Certification Resource Readiness
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11 Ready 350+ seating capacity and scalable to 3000+ Ready network and redundant hardware infrastructure to support 24X7 operations Voice communication capabilities across the globe “Enhanced customer experience, adds value to our offerings” Defined templates and SOP’s for Project Management, Due Diligence and Transition Customer Engagement Portal - One stop engagement view Service and Project Delivery Dashboard Meetings and action trackers Change Request Management Resource reports and time sheet 3 Dimensional governance model (Hierarchy, Skill, Quality) Customer Visibility Ready 350+ seating capacity and scalable to 3000+ Ready network and redundant hardware infrastructure to support 24X7 operations Voice communication capabilities across the globe Facilities and Infrastructure Set-up Strategic Alliances to support (Product Vendor) Customer Readiness
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Agile workforce with niche skills to address quick customer needs for current technology and solution requirement. End to end IT solution provider (Hardware -> Resources -> Consulting -> Cloud Services) Proven business transformation framework Best of the breed tools and technology use One stop client interface through portal and PMO Alliances with Leading software product vendors Global Delivery capability with local flavor 12 “Leaders as end to end IT solutions, rapid deployment and specialized system integrators” Key Differentiators
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Thank You ! 13
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