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NetWorker Management Console
Product Overview July 2005
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Agenda Architecture System Requirements Installation Migration
Intermission Console “Tour” New Keystone Features Console Features Troubleshooting
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Console Development Team
Manager: Michael Sevy alias: nmc-eng Sukarna Grandhi Skip Hanson Chris Hawkins (UI Designer) Barry Herman Shern Jauhal Dharmesh Patel Lena Protasov Michael Pyle Richard Reitmeyer Susan Stevens (Graphics Artist) Yan-Qing Wu
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Terminology Control Zone Data Zone Console Server Console Client
Console server and its managed nodes Data Zone A NW server, its clients and storage nodes Console Server Host where Console is installed Platforms: Windows & Solaris Console Client Downloaded Java app via IE or Netscape Managed Node NW server managed by Console Platforms: Windows, Linux, UNIX
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Console and Admin Windows
Console Window Events Enterprise Libraries Reports Setup Launches NW Admin (nw-serv1) NW Admin (nw-serv2) . . .
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Architecture – Process Interaction
Console Client NW server loads 2 Console Server http 1 nsrd splash.html Welcome … browser RPC gstd nsrmmdbd Web start 3 RPC 4 app nsrexecd nsrjobsd
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Architecture GSTD License Information Database Interface
Tcl Interface License Information User Management Database Interface Host Management nsr Interface GSTD Data Collection NW Server NW Server NW Server NW Client iAnywhere LLM (optional) TclHTTPd DB
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System Requirements Console Server
Windows 2000/ bit Solaris 7, 8, 9 & 10 Linux RedHat Advanced Svr 2.1, Enterprise Svr 3 and 4 SuSE Enterprise Svr 8 and 9 NetWorker 7.3 client must be installed on Console server JRE (w/ WebStart) Optional: LLM 7.0 or later NetWorker versions supported by Console NetWorker 7.0 (and above) on Linux, UNIX and Windows Console Client AIX Mozilla 1.8 Netscape 4.7.2 HP/UX Mozilla 1.6 Linux Mozilla 1.4 Solaris 8 & 9 Netscape 6.2.3 Solaris 10 Mozilla 1.7 Windows2003 Enterprise or Datacenter Edition IE 6.x Windows XP, 2000, or 2003 (32-bit) IE 5.5 or 6.x Netscape or 7.x
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Is a Web-deployed Java Application
Console Client Is a Web-deployed Java Application Delivered to the Client by Java Web Start Ensures latest version is downloaded from Console server Then behaves as a regular desktop application Can be Launched from: The desktop Java Web Start Application Manager Web browser, but not needed to run
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Installation Information
Package locations /usr/src/ARCHIVE/nw/7.3 (Unix path) \\archive\archive\nw\7.3 (Windows path) Package Names (the standard NW pkgs) nw_win_x86.exe nw_solaris_64.tar.gz nw_linux_x86_64.tar.gz Default Install locations C:\Program Files\Legato\Management\GST (Windows) /opt/LGTOnmc (Solaris) /opt/lgtonmc (Linux) Note on Size The Windows package is a combination of core NetWorker & NetWorker Management Console and requires several hundred MB of free disk space
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Windows Installation of NMC
Select to have NMC installed LLM is optional
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Windows Installation of NMC
Once the install of NetWorker is complete, the NetWorker Management Console install will begin (as shown in the next slide)
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Windows Installation of NMC
Begin installation of NetWorker Management Console
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Windows Installation of NMC
Note space requirements for NMC installation
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Windows Installation of NMC
The database can be installed in a different location from the server binaries 9000 and 9001 are the default port numbers for clients to connect to the Console server
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Windows Installation of NMC
Like NetWorker, you can keep or overwrite an existing “database” Upgrade steps involve “uninstalling” (and keeping the database), then reinstalling the new version of software
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Windows Installation of NMC
Remember Console server location. You must list the server name and the port number (i.e ) You can launch directly after install completes
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NMC Product Directories
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Setup of NMC Client on Unix
The browser runs a javascript routine to detect the required version of Java Web Start. If not available, the following info is displayed. There is some variation among the different platforms. Download the JRE from the Console server CD to dir and Run the self-extracting binary Sometimes the JRE is detected, but there is a problem with the way the browser associates the jnlp app with its handler -- the following instructions are then available. Add this line to the .mime.types file type=application/x-java-jnlp-file desc="Java Web Start" exts="jnlp“ Add this line to the .mailcap file application/x-java-jnlp-file; /usr/local/j2re1.4.2/javaws/javaws %s
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Additional Install Considerations
Linux Use rpm to install the lgtonmc package Users must run the “config.sh” script once installation is complete. The script is found in the /opt/lgtonmc/etc dir (by default). This is required because the Linux install is not interactive. Solaris Use pkgadd is used to install the LGTOnmc package nsraddadmin This must be run on any NetWorker server that does not have a local Console server The syntax is: nsraddadmin –u
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Console Migration Migrating from to Keystone is not supported. (If customers have this environment, they are to upgrade to 3.0, then install the Keystone version of Console) Workflow is to “uninstall” Console and leave the database. Install the new version and select the “keep the database” option No upgrade enabler is required for Console from 3.1 to the Keystone version Customers who have a licensed version of Console 3.1 do not need to enter the new “advanced” report license
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Intermission
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Current Product Features
Centralized Enterprise Hierarchy Logical map of NetWorker servers Centralized Managed Events View & sort NetWorker error messages - by priority, server, … Annotations & Notes can be added to events Centralized Reporting Consolidated status for all NetWorker savegrps Centralized Administration Provides cross-platform consistency
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Current Product Features (cont)
Logging NetWorker user activities (aka auditing) Console client respects locale settings for date and time International character set support Interface for managing Legato License Manager and bulk licenses Console access control: restricting user “views” to NetWorker servers
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New Keystone Features/Enhancements in NMC
Expand console platforms Console Server Linux Console Client Linux, AIX, HP-UX I18N Conversion New Drive Utilization Report OEM Re-branding New “look” (icons & layout) User preferences Improved “column” management Integrate with NetWorker Install Monitor Retrospect servers Initial configuration wizard for NMC Launch NetWorker saveset configuration wizard Incremental backups (new “module” for ASA) Reduce (eliminate) LLM Dependency Support concurrent tape library operations* Device Configuration GUI* Manual Cloning* Save set Query of Media DB* Improved monitoring* Launch NetWorker client applications* *new admin feature
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Console Client – Splash Screen & Login Dialog
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EULA Prompt New for Keystone First time a user connects to Console, the EULA is displayed The acknowledgement is stored in the Console database. It can be reset in a future version of Console to have it displayed again Legal has stated that as long as someone, somewhere in an enterprise has accepted the EULA, it is binding
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Administrator can “hide” this help in future
Getting Started Page Administrator can “hide” this help in future
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Elements of Console Windows
Task Bar Menu Bar Tool Bar Details Pane Navigation Pane
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Elements of Console Windows
Task Bar Separate tasks user performs. Drives how the rest of screen drawn. Menu Bar Changes depending upon task. A “task specific” menu item will appear. This menu item can be accessed via a right-mouse click. Tool Bar Task specific. Some actions will behave differently depending upon the object selected in the navigation or details pane. Navigation Pane Classic “tree view” organization. Not all task areas have a navigation pane. Details Pane Where details, results or messages are displayed. Generally, the details pane consists of a table.
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Navigation between Console and Admin
Console Window NW Admin Window Groups Arch Reqs Devices Alerts Sessions Log Server, group & client resources Library and Device Config/Ops Label Tapes Pools Volumes Indexes Saveset Query
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Standard Console features
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Standard Console features (cont)
“Default” table columns are the ones predefined by Console (however, there is, currently, no way to “reset” back to the default set of columns) All table columns can be sorted, reordered and resized User preferences are saved in the Console database (therefore, they “follow” the user, not the machine) Preferences are different for Console and Admin sessions Online Help is screen “context” sensitive (new for Keystone) All help content is single-sourced, i.e. printed docs and online help are the same (new for Keystone)
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Setup Task Task renamed for Keystone. Use to be “Software Administration” in Console 3.1 Allows administrator to manage user accounts Provides access to the EMC Legato License Manager System Options Configuration Wizard
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Setup Task: User Management
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Setup Task: User Management
Restricting a User’s Views affects: Managed Events Only events from allows servers Enterprise Only see allowed servers Libraries Only see devices controlled by allowed servers Reports Only allowed servers are available
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Setup Task: Options
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Setup Task: License Management
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Enterprise Task Task renamed for Keystone. Use to be “Enterprise Hierarchy” in Console 3.1 Provides enterprise wide view of all servers being managed by Console Allows user to “logically” group servers or organize their environment Users can change the “features” for the server being managed (i.e. choose to collect event or reporting data, or none at all) Users can launch the “managed” application from this task area (i.e. launch NW Admin)
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Enterprise Task
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Task renamed for Keystone. Use to be “Managed Events” in Console 3.1
Events Task Task renamed for Keystone. Use to be “Managed Events” in Console 3.1 Provides enterprise wide view of all events from Console, NetWorker or Retrospect servers Monitoring Retrospect servers is new for Keystone Users can launch the application specific administration tool/interface (i.e. launches NW Admin)
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Events Task
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Task renamed for Keystone. Use to be “Device Central” in Console 3.1
Libraries Task Task renamed for Keystone. Use to be “Device Central” in Console 3.1 Provides a cross-server view of libraries throughout the enterprise User can administer libraries from a central location Library information is Automatically updated after servers have been added or deleted from the Enterprise task Polled periodically (according to the polling period defined in the system options) Updated on request (when the user executes the refresh operation)
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Libraries Task
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Libraries Task
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Reports Task Creates and displays reports based on data collected from managed hosts Basic and advanced reports (New for Keystone) Users who upgrade from 3.1 do not need to enter the advanced report enabler Reports can be saved for scheduling outside Console, shared with other users, printed, exported into various formats, or displayed as charts (most reports).
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Reporting: Unlicensed Reports
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Reporting: basics Enter Parameters
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Reporting: basics (cont)
Generate report
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Reporting: basics (cont)
Chart Mode Chart Type
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Reporting: New Drive Utilization Report
Default “view” is chart mode, as opposed to table mode Only supports data from Keystone servers Drive information collected only pertains to “scheduled” save processes.
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Reporting: New Drive Utilization Report (cont.)
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Reporting: New Drive Utilization Report (cont.)
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Reporting: New Drive Utilization Report (cont.)
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Reporting: Custom Reports
Created by saving report config under a user-specified name What is saved: Config parameters Report orientation (landscape or portrait) View type (table or chart) Chart type (bar, pie, plot, or stacking bar) Chart selector values Custom report displayed in Reporting tree under canned report Custom report admin: Update, rename & delete Sharing private reports Hide other user’s reports
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Reporting: Custom Reports (cont.)
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Command Line Reporting
Allows integration of reports into external scheduler Installs and Runs on Console server Supports canned and custom reports
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Command Line Reporting Syntax
gstclreport [-h] -r reportname -u username [-P password] [-a chartselector] [-c chartype] [-f filename] [-n fontfamily] [-o orientation] [-v viewtype] [-x exporttype] [-C argument1] … [-C argumentN] where: -h Prints this help message -r reportname The full path of the report to run like "/Reports/Users/User List" -u username Logs into GST server with given name -P password Logs into GST server with given password -a chartselector The set of Y axis to display in a chart -c chartype The chart type: [bar | pie | plot | "stacking bar"] -f filename The name of the export file -n fontfamily A font family to override the default -o orientation The orientation [portrait | landscape] -v viewtype The view type [table | chart] -x exporttype The type of export [ pdf | postscript | html | csv | print] -C <argumentN> Any report argument like “Server Name” or “Backup Type”
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Command Line Reporting Example
gstclreport -u administrator -P administrator -r "/Reports/NetWorker Statistics/Save Set Summary" -v chart -c bar -o landscape -x pdf -f "D:\Reports\summary2.pdf" -C "Server Name" "opakapaka, nesca" -C "Backup Type" FILE -C "Group Name" Default -C "Client Name" "yacht, zeus, troppo, pa-server" -C Level full -C "Save Set Name" "c:" -C "Save Time" "01/01/03 12:00:00 AM" "4 days"
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Troubleshooting: NMC Server
Review log files on Windows: C:\Program Files\Legato\Management\GST\logs on Solaris: /opt/LGTObgst/logs Start gstd with -Dn, where n = 1 through 6 (a lot of output above 2) Debug level can be changed from the System Options (Setup task) Environment variables GST_MAXLOGSIZE GST_MAXLOGVERS GST_DEBUG
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Troubleshooting: Server Directories
The logs directory The DB directory
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Troubleshooting: NMC Client
Enable the output of client log messages: Open the Java Web Start Application Manager Go to File->Preferences->Advanced Check "Show Java Console" to display Java Console window when the client is running. Check "Log Output" if you would like the info in a file.
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Troubleshooting: Client Debug Level
Set the debug level of the client by: Pressing CTRL, SHIFT & right mouse button in any details pane (right side of screen) In the menu, select required debug level Output to Java Console (see previous slide)
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Troubleshooting: Opening an Incident
Open incident in DDTS and assign it to nwcon user Contact development team: When reporting problems, include: Console server & client platforms, including patches & service packs Platform & version of NW servers Console log files, core files, or Dr. Watson files Java Console output
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