1. The Greek Teachers’ group on Facebook: Can moderators create a Sense of Community and how? Niki Lambropoulos Consultant, Research Student Centre for Interactive Systems Engineering, LSBU Sofia Papadimitriou Greek Educational Television

2. page 2/19 Designing for the 21 st Century Agenda Web 2.0  Our understanding Collaboration & cooperation  Clarification What is a community? Our experience  Moderation Tips and more tips Furthermore…  Sense of Community, Technology & Social Action

3. page 3/19 Designing for the 21 st Century by Tim O'Reilly 09/30/2005Tim O'Reilly

4. page 4/19 Designing for the 21 st Century Web 2.0 Design: Involve Stakeholders  Socio-Technical Design  User-Centred Design  Participatory Architecture Interactivity Personalisation Presence & co-presence Light Applications Collaboration  Social Networking  Communities of Practice

5. page 5/19 Designing for the 21 st Century in reality... Web 2.0 is a State of Mind

6. page 6/19 Designing for the 21 st Century Collaboration & Cooperation Collaboration (co-laborare)  Work together on the same subject in the same project (joint construction) Cooperation (co-operate)  Work together on a different subject in the same project (jigsaw) (Teasley & Roschelle, 1993:235) In reality we do both! In reality we do both!

7. page 7/19 Designing for the 21 st Century What is a community? People connected by a shared interest Purposes as the motivation Practices to keep the community going Sense of belonging?  Then you are one of us You Feel the Sense of Community You Feel the Sense of Community Online Community? Online Community?  All of the above + the medium

8. page 8/19 Designing for the 21 st Century Case study: the Groups

9. page 9/19 Designing for the 21 st Century Hellenes Educators

10. page 10/19 Designing for the 21 st Century Friends: Before & After

11. page 11/19 Designing for the 21 st Century Sense of Community

12. page 12/19 Designing for the 21 st Century Behind the scenes… Moderator’s Role Team leader Empathic Motivator Facilitator Coordinator Co-Creator Supporter Collaborative activities Shared interest Shared experiences Co-creativity (forum, wiki) Idea generation Idea sharing Idea discussion Idea implementation

13. page 13/19 Designing for the 21 st Century Communication Chats, forums, wiki, blogs Emails, messages, webinars, Message All, votes, polls, chatbots, etc..

14. page 14/19 Designing for the 21 st Century Use of Spatial Metaphors Immediate feedback

15. page 15/19 Designing for the 21 st Century Shared Cognitive Space

16. page 16/19 Designing for the 21 st Century Tips Define the community (socio-cultural viewpoint) Find a shared interest Find techniques to break the ice  One & two ways of communication  Start by sharing experiences Arrange videoconferences & f2f meetings Feel the rhythm Remember that participation is not a prerequisite; however, it is necessary.

17. page 17/19 Designing for the 21 st Century More tips… Multiply Yourself  The members copy moderator’s behaviour Engage them in discourse and build a relationship  Help them to express themselves Find interesting tasks (Multimedia in Education)  Use motivation for engagement Members do respond to ‘Message All’ Work from the core to the periphery and vice versa (centripetal CoP)  Build strong and weak links

18. page 18/19 Designing for the 21 st Century Furthermore… Sense of Community * Technology * Social Action Distributed Leadership Objectives - Processes - Products

19. page 19/19 Designing for the 21 st Century Thank you.. For your attention! nikilambropoulos@gmail.com sofipapadi@gmail.com Community Management Docs: Intelligenesis.eu > Web 2.0 Toolbox