1. KX-TVM50/200 VM Integration with TDA system
Chapter 5.0
VM Integration with TDA600
Panasonic Communications Co., Ltd.
Office Network Company
Edition Sep., 2005
Confidential 1

2. VM Integration with TDA600
General
Chapter 5.0
VM Integration with TDA600
Cable Connection
Preparation
Quick Set-up
Customize System Prompts
System Back up & Update
Subscriber Tutorial
Integration
Custom Service
Personal Custom Service
DID(DDI) Feature
IPGW16の説明を加える

3. Preparation on TDA600 and TVM
Cable connection between TDA600 and TVM
TVM50
PBX
Lowest port of VM group
VM Group port
Port 1
Port 7
Port 8 VM
Lowest port
TVM200
TDA600 (TDA100/200)
Connect lowest port for VM and lowest port of VM group for PBX
(Signal on lowest port control call on all port)

4. Preparation on TDA600 side – 1/4
VM port setting - 1
TDA600
System Menu
1. Configuration
1. Slot
EXT. card(VM connection)
Port Property

5. Preparation on TDA600 side –2/4
VM port setting - 2
TDA600
Change port status to OUS(out of service)

6. Preparation on TDA600 side –3/4
VM port setting - 3
TDA600
1. Port status: OUS (out of service)
2. Change phone type to VM(DPT)
3. Assign VM Unit No. & VM Port No. 1 3
4. Return port status to INS (in service) 4 2

7. Preparation on TDA600 side –4/4
VM port setting - 4
TDA600
System Menu
3. Group
Default floating number for VM group “500”
3-7. VM(DPT) Group
Unit Settings
Floating Extension No.

8. Preparation on TVM side – 1/3
Initialize TVM system at 1st installation
1: ON 2: OFF 3: ON 4: OFF
Switch position for initialization
Mode Switch
Power ON
Wait …… (approx. 2 min.)
If power is turn off at initializing or start up, system data area may be damaged in some cases.
Confirm RUN indication blink 5 times continuously (Initialized)
Power OFF
Shutdown button
Power Switch:OFF
Preparing to stop OS(Linux) as same as PC
1: OFF 2: OFF 3: OFF 4: OFF
Switch position for normal operation (set-up for installation)
Mode Switch
Power ON

9. Preparation on TVM side – 2/3
Start up VM PC maintenance console
2. Push “Connect” for starting set up
Main Screen
Start up Screen
1. OFFline status at start up

10. Preparation on TVM side – 3/3
Preparation of Quick Set up for TDA600(4 digits EXT. number)
Initialize TVM system and reset all settings to the default values
Main Screen
Default of EXT. number length for TDA600 is 4 digits
Change to 4 digits for System Manager Mailbox and Message Manager Mailbox number
(Different digits cannot be mixed.)
Maximum mailbox number
TVM200: 1022
TVM50: 62

11. Quick Set up
This feature allow you to create mailboxes for several extensions(including import EXT.name for each mailbox), automatically at once.
This feature support you to set up the following basic parameters quickly and easily.
System Security
TVM200
PBX Environment
TVM50
Mailbox Edit
Port/Trunk Setting
Time Setting

12. Quick Set up – 1/3
Install TVM System by automatic set up ( - Start )
Main Screen
Utility
Quick Set up
Quick Set-up Screen
Automatic Set up “default password”, “permission” …..

13. Quick Set up – 2/3
Install TVM System by automatic set up ( - Change Length of Extension number )
Quick Set-up Screen
Default of EXT. number length for TDA600 is 4 digits
Quick Set-up Screen
Automatic Set up “PBX type”, “Integration method”, Make Mailbox, Import EXT.(Mailbox Owner) Name …..

14. Quick Set up – 3/3
Install TVM System by automatic set up ( - Complete )
Quick Set-up Screen
Quick Set-up Screen
Automatic Set up “transfer sequence”, “current time” …..

15. System Prompts Customization
TVM200: Max. 10 Languages can be stored as System Prompts
TVM50: Max. 3 Languages can be stored as System Prompts
Record prompt through a telephone or import WAV file
WAV file format
IMA ADPCM codec
8 kHz, 4 bit, monaural
System Guidance
These languages are prepared in CD-ROM and/or web site
Company Name
Company Greetings
English German French Italian Spanish Dutch Swedish Finish Greek
Language Selection Menu
On Hold Announcement Menu
Custom Service Menu
Group Names (Mailbox Group List and Extension Group)
Names of callers (System Caller Name Announcement)

16. System Prompts Customization – 1/5
Customizing prompt to your country language and so on
Utility
Main Screen
System Prompts Customization
Utility Screen

17. System Prompts Customization – 2/5
Record prompt from EXT. phone 2 4
Utility Screen 3
Call EXT.
Recording Screen 1
Double click
Start recording 5
1. Select prompt No. that you want to modify.
TEXT description of prompt
2. Select “Record from extension”
Recording Screen
3. Enter EXT. number that you want to record.
4. Push “Connect” to call the EXT.(item 3)
5. Answer the call and start record by pushing button.

18. System Prompts Customization – 3/5
Import WAV file for prompt
Select prompt No. that you want to modify.
Utility Screen
2. Select “Import from recorded file”
3. Open PC folder and select WAV file.
WAV file format
IMA ADPCM codec
8 kHz, 4 bit, monaural
Double click 1
Recording Screen
Select WAV File 2 3

19. System Prompts Customization – 4/5
Select System Prompts (How to make effective to use other guidance)
System Parameters
Parameters
Utility Screen
Prompt Setting
Primary Language
Main Screen
If you want to use Selective Guidance(Language)
PORT/TRUNK Service
Service Group Call Service Day Mode
Incoming Call Service Prompt Selective

20. System Prompts Customization – 5/5
Customizing other prompts
Company Name, Company Greetings, Language Select Menu, Hold Announce Menu, Custom Service Menu can be record as same as System Guidance
System Guidance
Custom Service Menu
Company Greetings
Company Name Language Select Hold Announce ……
Recording Screen

21. System Back up & Restore
This feature allow the System Administrator to back up and restore the following data as individual files
Program
System Parameters
System Prompts
Mailbox Prompts
Mailbox Messages
This feature also allow the System Administrator to up-date System Program and DSP Program by restore function

22. System Back up Back up “Set up”, “prompt”, “message” …… Utility
Make Back up
Main Screen
Mail Box Message Back up
Back up Screen
These message cannot be listed by PC directly
Back up Status Screen

23. System Update Update Main Program, restore prompt, ……. Utility
Main Screen
Restore the back up data
Restore Screen
Select up-date program

24. Subscriber Tutorial
When each subscriber accesses his mailbox for the first time,
the VPS guides him to set up the mailbox with some Help messages. Simply by following the messages, you can set up these items:
• Password
• Owner’s Name
• Personal Greetings (No Answer Greeting/Busy Greeting/After Hours
Greeting)
Note:
The System Administrator or the System Manager must authorize
this feature before it can be used.

25. Subscriber Tutorial – 1/2
Guidance by Voice Prompt
Dial VM(500) + Password(1111: default) + # Subscriber Tutorial
Subscriber Tutorial
Welcome to the Panasonic Voice Mail System.
This is the Subscriber Tutorial service.
In this service, you can set your password, record your name and record your personal greetings before you use this system. You can hear a Help message before each setup
Tutorial Top Menu
Set Password
You can set your password to a maximum of 16 digits.
When you access your subscriber service,
the system asks you to enter your password.
We recommend you change password frequently for good security.
Record Owner’s Name
Please record your name. It is used in the following way.
If you deliver your message to another mailbox owner by using message delivery feature, the message receiver will hear your message with your name when he receives the message
English German French Italian Spanish Dutch Swedish Finish Greek
Record Greetings
When any caller leaves a message for your Mailbox,
your Personal Greeting is played before the recording. There are three kinds of Personal Greetings
A No Answer Greeting is played when you cannot
answer a call....
Subscriber Service

26. Subscriber Tutorial – 2/2
Guidance by VM Menu on LCD of DPT
Dial VM(500) + Password(1111: default) + # Subscriber Tutorial
Tutorial Menu
Set Password
Rec Owner Name
Rec Personal Greetings
EXIT ENTER
128MB
VM Menu Data
English German French Italian Spanish Dutch Swedish
DVMLNG1 DVMLNG2 DVMLNG3 DVMLNG4 DVMLNG5
These VM Menu Data are prepared in CD-ROM and/or web site
File Copy or upload
NOTE: Restart PBX for reading VM Menu Data into memory

27. Integration
This feature enable subscribers (including the message manager) to be notified by when they have new messages
Subscribers can also have voice message attached to the notification
Subject: Message Notification from VPS From: TVM To: Hayashida
A voice message was left from 2001 at 10:38 on 13 September, of 8 seconds length. New:1, Old:1.

28. E-mail Integration – 1/5 Assign IP address for LAN port of TVM Utility
Main Screen
LAN Settings
For using integration, LAN connection is necessary
Because, TVM does not have dial-up setting for calling access point

29. E-mail Integration – 2/5 System Parameters Setting System Parameters
Main Screen
Parameters Tub
address: Error message will be sent to this address.
Recommend: Administrator’s address
Change to Enable
Assign SMTP(outgoing ) server IP address

30. E-mail Integration – 3/5 E-mail Option in mail box setting
Mailbox Settings
Main Screen
Select Mailbox
Edit Mailbox
Mailbox Screen
address for the mail box owner
Delete After Send:
If error happen, the mail will be lost
Transfer Voice File or not
transfer schedule

31. E-mail Integration – 4/5 E-mail report Reports Main Screen
Reports
2. Push View Report
1. Select reports
2. Push View Report
1. Select reports
Report
Error message will be returned to address that is assigned in System Parameters
No retry against Error

32. E-mail Integration – 5/5 Error log Utility Main Screen System Trace
Error by internal reason will be recorded on Error Trace
System Trace
Internal Trace
Display
Error Trace
Internal Trace Option Screen
Error Trace Screen

33. Custom Service
This feature allow VM to perform different greeting & operation by date, day, time, password, Caller ID and DID(DDI) number
Also, this feature allow caller to perform specific function by pressing dial buttons
Transfer to an Extension
Mailbox
Operator
FAX machine, ….
Mailbox Group
Custom Service Builder allow System Administrator to create Custom Service by visually, using KX-TVM maintenance console (drag & drop operation)

34. Custom Service – 1/8 Custom Service Builder – Set up Sequence 1/3
Service Setting
Custom Service
Main Screen 1 2 3
Select action for dial operation
Drop
Double click
1. Select service type
2. Drop the service type to field
3. Double click the service type for setting

35. Custom Service – 2/8 Custom Service Builder – Set up Sequence 2/3
1. Assign how to work Custom Service
Main Screen
2. Record Custom Service Menu 1
Dial 1: Go to Custom Service 2
Dial 2: Go to Custom Service 3 2
Recording Screen
Record Custom Service

36. Custom Service – 3/8 Start Custom Service – Set up Sequence 3/3
Port/Trunk Service
Main Screen
Service Group No.1
Call Service
Day Mode
Incoming Call Service
Custom Service Menu # assignment
Custom Service start working

37. Custom Service – 4/8 Custom Service Builder – Menu & Transfer
Main Screen
This is sales Section1… Dial1 Section2… Dial2 Section3… Dial3
Sales… Dial1 Service…Dial2 Operator… Dial0
Custom Service 2
Custom Service 1
This is service Consult… Dial1 Repair… Dial2 Reservation… Dial3
Custom Service 3
Dial1: Go to Custom Service 2 Dial2: Go to Custom Service 3 Dial0: Go to Operator

38. Custom Service – 5/8 Custom Service Builder – Date Control Main Screen
This company has winter holiday now. Please select your operation….
Custom Service 1 Date Control
Custom Service 2 Menu & Transfer
Date Control
Winter Holiday
from 29 Dec. to 4 Jan.
Go to Custom Service 2

39. Custom Service – 6/8 Custom Service Builder – Time Control Main Screen
Custom Service 1 Time Control
Working time is over now. Please select your operation….
Custom Service 2 Menu & Transfer
Time Control
After Working Time
from 5:30PM to 9:00AM
Go to Custom Service 2

40. Custom Service – 7/8 Custom Service Builder – Day Control Main Screen
On Weekend, call is transferred to mailbox directly.
Assign Weekend Operation

41. Custom Service – 8/8 Custom Service Builder –6 Password Main Screen
Instead of simple dial, password will be required for each operation For example: Direct call to Boss’ extension
Assign Password
& Specific Operation that is required Password

42. Personal Custom Service
This feature allow a subscriber to use the following Custom Service in his or her personal greeting (Personal Custom Service)
Transfer to Mailbox
Transfer to Extension
Voice Mail Service
AA Service (Call Transfer Service)
Custom Service
Transfer to Operator
Transfer to Outside
Page the party
Repeat Greeting
If No Dial…… (No DTMF operation)
Message Record: Caller will be guided to record a message
Disconnect (all Day): Line will be disconnected any time
Disconnect (only after hours): Line will be disconnected after working hours

43. Personal Custom Service – 1/1
Set up Personal Custom Service
1. Mailbox Settings
Main Screen 1
2. Select Mailbox 3
3. Edit Mailbox 2
4. Personal Custom Service
5. Set up Personal Custom Service 4 6 7 8
Send set up data to TVM

44. DID(DDI) Feature DID Call Routing
When a DID number is received that matches one of the stored telephone numbers, the call is automatically directed to the specific destination extension, mailbox, mailbox group or Custom Service.
For example,
When a DID number is received that matches one of tenant, the call is automatically directed to the Specific Custom Service for tenant.

45. DID(DDI) Feature – 1/3
Sample: Assign Custom Service for each tenant
Main Screen
Custom Service 1: Company A Custom Service 2: Company B Custom Service 3: Company C 1
Custom Service 1
Custom Service 4 3
Custom Service 5
Custom Service 2
Custom Service 3 2

46. DID(DDI) Feature – 2/3
Assign Operation at receiving DID call
Main Screen
According to DID number, different Custom Service (greeting) will be responded
Select DID Mode 1 3 4 5
Assign DID number 6
Assign Action 2

47. DID(DDI) Feature – 3/3
Assign the destination for DID call to VM at PBX side
TDA600
10. CO & Incoming Call
3. DDI/DID Table
Assign VM group number for DID destination
Destination of DID number
VM group number

48. VM Integration with TDA600
Chapter 5.0
VM Integration with TDA600
Thank you very much !
TDA30のみで実現した下記の項目どうする?
1 Fax Automatic Routing by MSG Card (This is not applied for TDA100.)
2 Built in TAM (Pending) (This is not applied for TDA100.)