1. TNQ101-10

2. Microsoft Exchange Server ® 2000: Microsoft Outlook ® Web Access John Gardner Cyberstreams, Inc. John Gardner Cyberstreams, Inc. Portland, Oregon

3. Session Prerequisites   This session assumes that you have:   Basic understanding of Microsoft Outlook 9x/2000 client   Familiarity with Outlook Web Access 5.5   This is a level 100 session

4. What You Will Learn Today   How to setup Outlook Web Access 2000   How to logon to Outlook Web Access   How to use Outlook Web Access e-mail, calendar, contacts, and public folders

5. Session Agenda   Setting up Outlook Web Access   Demo 1: Setting up OWA users with Exchange Task Wizard   Mailbox logon and Web browser interface   Demo 2: Mailbox logon and named URLs   E-mail, contacts, and calendaring   Demo 3: Utilizing OWA   OWA 2000 versus Outlook 2000 Client   Demo 4: Limitations of OWA 2000 versus Outlook 2000 Client   Public folders   Demo 5: Public folder access and creation

6. What Is Outlook Web Access 2000?   Definition- Outlook Web Access provides a secure environment for users to access Exchange 2000 data by using an Internet browser

7. Setting Up Outlook Web Access 2000   OWA Server 2000 setup   User Mailbox setup   Active Directory   Exchange Task Wizard   Internet Explorer 5.0 setup

8. Demo 1: Setting Up OWA Users With Exchange Task Wizard

9. Discussion

10. Pop Quiz 1. 1. What Windows 2000 Server administrative service is opened to add a new mailbox?   Active Directory users and computers 2. 2. What is the name of the wizard used to setup a new mailbox?   Exchange Task Wizard 3. 3. Name another option displayed besides “create mailbox” when running the wizard?   Establish e-mail addresses, enable instant messaging (or possibly delete mailbox)

11. Mailbox Logon Diagram User Is Authenticated Active Directory-based Domain Controller Outlook Web Access Server Web Browser http:// /exchange/ Mailbox Location Is Queried Default Page Returned for Mailbox 1 2 4 3

12. Mailbox Logon   Domain Logon and OWA URL   http:// /exchange/   OWA URL without Domain Logon   http:// /exchange/

13. Client Authentication Domain Controller Internet Information Server Client Request

14. Outlook Web Access Web Browser Interface   Internet Explorer 5.0 recommended browser   Communication between OWA 2000 Server and Internet Explorer 5.0   OWA 2000 browser logout

15. Demo 2: Mailbox Logon And Named URLs

16. Discussion

17. Pop Quiz (Fill in the blank) 1. 1. What is the URL to logon to OWA if a user is logged on to the domain on a Windows client machine?   http:// /________/   http:// /exchange/ 2. 2. What is the URL to logon to OWA if a user is not logged on to the domain?   http:// /________/_______   http:// /exchange/

18. Outlook Items Supported By OWA   E-mail   Contacts   Calendaring   Creating Outlook folders

19. Demo 3: Utilizing OWA   OWA miscellaneous features   Utilizing e-mail   Multimedia e-mails   Calendaring and contacts

20. Discussion

21. Pop Quiz 1. 1. Name a feature of OWA 2000 not offered in OWA 5.5? (Need 1-2 volunteers to answer)   Preview-pane, 2-pane view, drag and drop 2. 2. What format are OWA 2000 e-mails created in: a. a. Outlook rich-text format b. b. Plain text c. c. HTML   Answer- C 3. 3. What is the main difference between calendaring in OWA 5.5 and OWA 2000?   OWA 5.5 did not support scheduling meetings with attendees but OWA 2000 does

22. Why OWA 2000 Is Not A Replacement For Outlook 2000   OWA has limitations   OWA was designed for roaming or RAS users

23. Limitations Of OWA 2000 Versus Outlook 2000 OWA 2000Outlook 2000 Supports e-mail, Calendar, and Contact Items Supports All Outlook items Supports Creation of Outlook Folders NAOutlook Item List Views NAMessage Flags and Inbox Rules NAOffline Use NACollaboration Applications NAPDAs, Datalink watches or other external devices

24. Demo 4: Limitations Of OWA 2000 Versus Outlook Client

25. Discussion

26. Pop Quiz 1. 1. OWA was designed for what kind of users?   RAS and roaming users 2. 2. List two limitations of OWA 2000 versus Outlook 2000 client:   Offline Folder use, Message Flags, Calendar Appointment list views, Forms…

27. Public Folders   Public Folder items and folders   Public Folder access

28. Demo 5: Public Folder Access And Creation

29. Final Discussion

30. Final Pop Quiz 1. 1. Public Folders offer what Outlook features?   Calendaring and contacts 2. 2. Who was OWA designed for?   RAS or roaming users 3. 3. Name a new feature in OWA 2000 that was not offered in OWA 5.5?   Inviting attendees to meetings, multimedia message, preview pane…

31. Tips And Tricks   You can drag and drop personal contacts item into a public contacts folder   Task items created in Outlook 2000 Client can be viewed through OWA 2000

32. Session Summary   Mailbox setup and logon   OWA features   OWA 2000 versus Outlook 2000 Client   Public Folders

33. For More Information   Refer to the TechNet Web site at   www.microsoft.com/technet/   MOC Courses   Deploying Exchange 2000 Outlook Web Access   Exchange Server 2000’s Help File on Outlook Web Access

34. Session Credits   Author: Jon Gardiner   Cyberstreams (Portland Region)   Producer/Editor: Andy Boyd   Thanks to Microsoft Technical Field personnel who reviewed this session:   Paul Wilcox, Cyberstreams (Portland Branch)

35. Optional Level 200 Information   The slides following are optional OWA Deployment slides

36. OWA Deployment   Network security and firewalls Active Directory-based Domain Controller Back-End Exchange Servers Front-End Server Web Browser Firewall Between Web Browser and Front-End Server Firewall Between Front-End and Back-End Exchange Servers

37. OWA Deployment   Scaling front-end servers   Planning back-end server capacity Outlook Web Access Front-End Servers mail.nwtraders.msft 192.168.1.1 192.168.1.2 Back-End Servers DNS HTTP Browser