1. Sangoma Technologies Making VoIP & Video Simple
JANUARY 15, 2014

2. Objectives Introduction to Sangoma
Walkthrough of Sangoma Product Portfolio
Outline Typical Use Cases

3. About Sangoma
Industry pioneer with over 25 years of experience in communications hardware and software
Publicly traded company since 2000
TSXV: STC
One of the most financially healthy companies in our industry
Growing, Profitable, Cash on the Balance Sheet, No Debt
Mid-market sized firm with around 200 staff in all global territories
Offices in Canada (Toronto), US (CA, NJ), EU (UK & Holland), APAC (India), CALA (Miami)
World wide customer base
Selling direct to carriers and OEMs
Selling to the enterprise through a network of distribution partners

4. Vibrant Ecosystem of Solution Partners
Open Source Telephony Ready to use drivers for Sangoma boards
Proprietary PBX Plug-in to major soft-PBX
Contact Center / IVR OEM Integration with major software suites
Carriers, Cloud, Data Ntwks Proven Infrastructure Technology

5. Happy Customers
Indian Army

6. Portfolio overview

7. Broad Portfolio of Product Lines
Voice Telephony Boards
Analog/digital/hybrid, WAN, ADSL, etc
Software Applications
NetBorder Express, Call Progress Analyzer…
Gateways
NetBorder SIP to TDM
SS7 to SIP
Wireless Products
Session Border Controllers
Microsoft Lync
Cloud based monitoring
Fiber connectivity (STM1)
Transcoding (boards/appliances)

8. Blades/Boards product line

9. Voice Telephony Blades: Name your Requirements
Analog Lines
Digital Spans (T1/E1)
A500
B601
B600
Combos
ISDN BRI

10. Sample Telecom Blades Integration
Barracuda / Cudatel (US)
Freeswitch based PBX
Elastix (South America)
Asterisk based PBX
Denwa (South America)
Interactive Intelligence (US)
Media Gateway

11. Modular and Flexible Designs
Telecom Personality Module
Common Base Card
4 ports T1 / E1 / J1
4 ports analog
Modular, Cost Effective, Common Type Approvals, Leverage Design / Support / Fixes across product line-up

12. Common Drivers / Common Support
Drives all Sangoma Boards:
API Tool box with several troubleshooting aids
Used in a wide range of applications
“Normal” Proprietary voice/data applications
Open Source Telephony apps: Asterisk / Freeswitch
Custom/OEM
Linux & Windows

13. Datacom Interface Boards
4/20/2017
Datacom Interface Boards
Blades Product Line

14. Data / Serial Interfaces
A144: Quad Synchronous Serial
A142: Dual Synchronous Serial
A301: Clear Channel T3/E3
A56: 56 Kbps DDS
Legacy Layer 1 and Layer 2 data
RS232 / V.35 / 56k DDS / T3 / DSL
PPP, ATM, Frame Relay, X.25, etc.
Native Networking Stack of Linux
API / SDK
All Digital Voice Boards can be used for data apps too
S518: ADSL Modem

15. Data Boards Integration
Ruggedcom (Toronto)
Now part of Siemens
Industrial Routers
Sangoma Boards as WAN interfaces
Loto-Quebec State Lottery (Montreal)
WAN i/f for 2000 POS terminals
SAGEM is the OEM

16. Other Interface Boards
4/20/2017
Other Interface Boards
Blades Product Line

17. Tapping
All T1/E1 boards can be configured for passive tapping applications
T116 is first board dedicated to this market
High density
Application:
Recorder
Fraud Detection
T1/E1
Passive
TAP
Telco
Call Center

18. Sample Tapping Integration
G3 Technologies Network-Based Products (DC Area)
Network monitoring capability for wireless providers
Includes fraud detection
Network analysis
Monitors 100’s of T1/E1
Deep analysis of telecom protocols such as SS7

19. Wireless W400 4 x 2G GSM Modules Pin Compatible for 3G modules
Quad Band GSM
Looks like 4 mobile phones
Used in PBX applications to establish mobile to mobile calls
Pin Compatible for 3G modules
Could support 3G WAN with minimal work

20. Mobile to Mobile – PBX Integration
PSTN
LAN
G.711
T1/E1
PBX
Computer Server
W400
A101 T1/E1
WAN
G.729
Local
Agents
Remote

21. Voip Gateways Product Line
[Halfway point]

22. Vega Series – Enterprise Gateways
4/20/2017
Vega Series – Enterprise Gateways
VoIP Gateways Portfolio

23. Enterprise Gateways: Vega Series
H.323 / SIP
Up to 8 port BRI
Up 10 ports FXO/FXS combos
Vega 5000
24 or 50 ports FXS
2 FXO failover to PSTN
Vega 100, 200, 400
8 to 120 VoIP calls H.323 / SIP
Up to 4 T1/E1 (PRI, CAS)
Power fail hardware
Expandability and upgrades
DSP modules
Software licenses

24. Features – All Vega Gateways
Enhanced Network Proxy
VoIP Protocols
SIP or H.323
TLS / SRTP for security
Dual LAN + Console Port
Management
Web GUI
CLI
RADIUS
SNMP
Syslog
Billing logs
Powerful call routing capabilities
Remote Firmware Upgrade
Vocoding
G.711,G.729,G.723 G.726
G.168 Echo Cancellation
T.38 Fax relay

25. Use Case- SIP Trunking ITSP
VoIP
The TDM-Based PBX can use SIP Trunks to reduce cost and improve flexibility
Analog
BRI
PRI
Legacy PBX
PBX, TDM
Endpoints

26. USE CASE – Analog Extension on SDH
BACKUP MPLS A B C D
SCADA IP ROUTER
FXS
ANALOG PHONE
VOIP BOX
FXO E F
IP PBX - HIPATH
SDH IP CONNECTIVITY

27. Use Case - Legacy Network Connectivity for IP PBXs
PSTN
IP-PBX
The IP-PBX can use PSTN Trunks
Analog ( 8 Km )
BRI
PRI
SIP/VoIP
SIP/VoIP
LAN

28. Use Case- Integration of Disparate NetworksIP
Network
LAN
24 or 50 analog
FXS long reach
lines
IP Router
Tenant 1
Tenant 2
Tenant 3
Tenant N
CONTROLLER
MDU
Wi-Fi / Radio Network

29. Session Border Controllers product line

30. SBC Defined
To ensure VoIP interop end to end, you need SBC functionality to:
Solve firewall and NAT issues (ALG)
Normalize sip messaging / Fix errors in the sip messaging stream
Register sip trunks with ITSP
Secure SIP & voice (TLC, SRTP, IPSEC)
Codec conversion / Protocol Translation – UDP/TCP
Manage QoS settings and SLA
Usage policies
Provide access to remote users without VPN
Traditional Firewalls or ALG do not cover this range of functions; SBCs are Natural Extensions to Firewalls / UTM devices

31. Product Highlights – All SBCs
Web GUI for ease of Configuration and Deployment
Efficient Scaling from 25 to 4000 Sessions
2 sessions per voice call
SIP Registrations do not consume sessions
Session-based licensing, not hidden costs or fees
Cost-Effective Carrier-Class Features and Performance
Network Interconnect Point for SIP Trunking
QOS & QOE (Quality of Experience) for Enterprise Networks
Encryption and Security
Topology Hiding for Fraud Protection
DOS/DDSO Attack Protection
Advanced Routing
Hosted NAT traversal
Voice, Video, Fax, IM and Presence Support
SIP-SIP Interworking & protocol normalization

32. 4/20/2017
SBC for Enterprise
SBC Portfolio

33. Enterprise SBC Appliance Software Version
$2.5K - $12.5K
Appliance
Sessions
H/W DSP acceleration
1U / 2 x 1 GE ports
Software Version
Sessions / Self-Contained ISO
VM requirements
1 Core / 1 GB RAM / Bridged
Software / Hybrid Version - UNIQUE
Sessions / Self-Contained ISO
D150

34. Use Case: Enterprise SIP Trunking
DMZ Deployment
Vega eSBC
ITSP
SIP
IP-PBX IP
Direct Deployment on Public IP address
IP-PBX
Vega eSBC
ITSP IP
SIP
SIP
SIP

35. Use Case: Multi-Site Consolidation
IP-PBX
Vega eSBC
ITSP IP
SIP
SIP
SIP
SBC:
Remove Multi-Sites PRIs
Performs SIP Security functions
SIP harmonization
Media harmonization
Intelligent Call Routing
Sophisticated dial plans
IP-PBX
WAN
SIP
IP-PBX
WAN
SIP

36. Use Case- Enterprise SBC For Hosted PBX
Advantages
Known demarcation point
Reduces interoperability issues/resource with core
Transcoding if required
IP Phones
Multi-Tenant
IP PBX
IP Network
VoIP Service
Provider
LAN VoIP
Hosted PBX SIP

37. Legacy PBX migration to MS Lync
Vega eSBC
Mediation
Server
Lync Server
Lync
User
PSTN
SIP
IP-PBX
Active
Directory
SBC:
Performs SIP Security functions
Media harmonization
UDP / TCP Translation
Intelligent Call Routing
SIP harmonization
Active Directory Routing
Unified Dial Plan

38. MS Lync Transition with Analog Lines
Vega 5000
Analog
5000
SIP
Vega eSBC
PSTN
SIP
Mediation
Server
Lync Server
Lync
User
SIP
Active
Directory
SBC:
Performs SIP Security functions
Media harmonization
UDP / TCP translation
Intelligent Call Routing
SIP harmonization
Active Directory Routing
Unified Dial Plan

39. Microsoft Lync Product line

40. Lync Express
The ONLY all-in-one Lync™ server appliance with a built-in VoIP gateway and SBC
A Vastly Simplified Way to Deploy Lync
NetBorder Express Media Gateway is a Lync-certified, award-winning, software VoIP gateway that runs on top of Sangoma telephony hardware boards.
Allows users with PRI interface (so a T1/E1 interface) to connect to PSTN – translates PSTN into VoIP signal – and enables all Lync users to talk to outside world.
Another benefit, is that it has 4 FXS lines (analog telephony lines) for legacy telephony devices (faxes and phones) – enable them inside Lync eco-system
Sangoma has created the first and currently ONLY all-in-one Lync server appliance with a built-in VoIP gateway on the market!

41. Inside Lync Express Instant Messaging and Presence
A/V and Web Conferencing
Mediation Server
Enterprise voice
Archiving & Monitoring Server Roles
The other option, if you already have AD b/c running other MS products, then you might want to install Edge Server on your virtual machine.
Edge Server enables your users to communicate and collaborate with users outside the organization’s firewalls (i.e. working offsite, users from federated partner organizations, and outside users who have been invited to join conferences hosted on your Lync Server deployment).
And it supports Lync functionality on mobile devices.
Up to you. 

42. Continuous Survivable Branch Appliance
When you lose broadband connection at a branch office set up w/Lync Express – because of everything it comes with – it easily qualifies and functions as a SBA.
[CLICK TO ANIMATE]
Because it’s equipped with a full Lync server, a branch can retain full functionality of Lync within a branch (i.e. IM, video conferencing, voice calls)
With Lync Express, we are advocating what we call the “Continuous Survivable Branch Appliance (CSBA)”.
If WAN fails, Branch is left with full the functionality of Lync. This is better than a Survivable Branch Appliance.

43. Call Center/Data Center Portfolio
Multiplexers
Call Center/Data Center Portfolio

44. Introduction to Multiplexers
4/20/2017
DS3 (Coax Pair)
Connector
Block
Telecom
Gear T1 1 2 28 T1 1 2 28
Telco
Telco
Demark Box
DS3 Mux Tx Rx Rx Tx
STM1 / OC3 fibre
Connector
Block
Telecom
Gear
T1/E1 1 2
84/63
T1/E1 1 2
84/63
Telco
Telco
Demark Box
STM1 OC3 Mux Tx Rx Rx Tx

45. Sangoma Multiplexers T3 Mux STM1-Mux 45 Mbps DS3 28 T1s Dual BNC coax
$ $7500
T3 Mux
45 Mbps DS3
28 T1s
Dual BNC coax
STM1-Mux
155 Mbps OC3 / STM1
84 T1s / 63 E1s
SFP LC type

46. Use Case – STM1 Mux
STM1 / OC3 fibre
Telco
Demark Box Tx Rx Rx Tx
T1/E1
Advantages
Known demarcation point
Reduces interop issues/resource with core
Transcoding if required
Deploy Fiber for longer reach and simplified cabling in the data center

47. video Product line

48. Video Conferencing MCU
4/20/2017
$12K range
Adjunct to SIP PBX / Only SIP, no focus on legacy interworking
Focus on desktop video conferencing not Room Systems
Same platform as Enterprise SBC
Single conference with 7-12 VGA users
Two conferences with 3-4 VGA users in each
DSP accelerators support HD – s/w add on in our V2 release
Support for H.263 and H.264
Screen sharing supported
Video Qualities:
Low (QCIF 176X144)
Normal (CIF 352X288)
High (VGA 640X480)

49. Video Conferencing MCU
4/20/2017

50. Monitoring/Mgmt/cnfg product line

51. Monitoring / EMS Cloud based Monitoring and Element Monitoring
4/20/2017
EMS: Element Management System
Cloud based Monitoring and Element Monitoring
Public or Private Cloud
Create a one-stop shop where users can configure, install, manage and monitor their installed base
For all Sangoma Products
Manage :
Monitor and Alerts / Notifications
Firmware updates and upgrades
Configuration Adds, Moves and Changes
Licensing / feature upgrades
Concept / Demo / early in R&D cycle

52. Monitoring/EMS Architecture
4/20/2017
WWW
Node n
Local
node
Node 1
Monitoring
Service HQ
Notifications
Opportunity to leverage / work with FortiCloud?

53. Q & A