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Sangoma Technologies Making VoIP & Video Simple

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Presentation on theme: "Sangoma Technologies Making VoIP & Video Simple"— Presentation transcript:

1 Sangoma Technologies Making VoIP & Video Simple
JANUARY 15, 2014

2 Objectives Introduction to Sangoma
Walkthrough of Sangoma Product Portfolio Outline Typical Use Cases

3 About Sangoma Industry pioneer with over 25 years of experience in communications hardware and software Publicly traded company since 2000 TSXV: STC One of the most financially healthy companies in our industry Growing, Profitable, Cash on the Balance Sheet, No Debt Mid-market sized firm with around 200 staff in all global territories Offices in Canada (Toronto), US (CA, NJ), EU (UK & Holland), APAC (India), CALA (Miami) World wide customer base Selling direct to carriers and OEMs Selling to the enterprise through a network of distribution partners

4 Vibrant Ecosystem of Solution Partners
Open Source Telephony Ready to use drivers for Sangoma boards Proprietary PBX Plug-in to major soft-PBX Contact Center / IVR OEM Integration with major software suites Carriers, Cloud, Data Ntwks Proven Infrastructure Technology

5 Happy Customers Indian Army

6 Portfolio overview

7 Broad Portfolio of Product Lines
Voice Telephony Boards Analog/digital/hybrid, WAN, ADSL, etc Software Applications NetBorder Express, Call Progress Analyzer… Gateways NetBorder SIP to TDM SS7 to SIP Wireless Products Session Border Controllers Microsoft Lync Cloud based monitoring Fiber connectivity (STM1) Transcoding (boards/appliances)

8 Blades/Boards product line

9 Voice Telephony Blades: Name your Requirements
Analog Lines Digital Spans (T1/E1) A500 B601 B600 Combos ISDN BRI

10 Sample Telecom Blades Integration
Barracuda / Cudatel (US) Freeswitch based PBX Elastix (South America) Asterisk based PBX Denwa (South America) Interactive Intelligence (US) Media Gateway

11 Modular and Flexible Designs
Telecom Personality Module Common Base Card 4 ports T1 / E1 / J1 4 ports analog Modular, Cost Effective, Common Type Approvals, Leverage Design / Support / Fixes across product line-up

12 Common Drivers / Common Support
Drives all Sangoma Boards: API Tool box with several troubleshooting aids Used in a wide range of applications “Normal” Proprietary voice/data applications Open Source Telephony apps: Asterisk / Freeswitch Custom/OEM Linux & Windows

13 Datacom Interface Boards
4/20/2017 Datacom Interface Boards Blades Product Line

14 Data / Serial Interfaces
A144: Quad Synchronous Serial A142: Dual Synchronous Serial A301: Clear Channel T3/E3 A56: 56 Kbps DDS Legacy Layer 1 and Layer 2 data RS232 / V.35 / 56k DDS / T3 / DSL PPP, ATM, Frame Relay, X.25, etc. Native Networking Stack of Linux API / SDK All Digital Voice Boards can be used for data apps too S518: ADSL Modem

15 Data Boards Integration
Ruggedcom (Toronto) Now part of Siemens Industrial Routers Sangoma Boards as WAN interfaces Loto-Quebec State Lottery (Montreal) WAN i/f for 2000 POS terminals SAGEM is the OEM

16 Other Interface Boards
4/20/2017 Other Interface Boards Blades Product Line

17 Tapping All T1/E1 boards can be configured for passive tapping applications T116 is first board dedicated to this market High density Application: Recorder Fraud Detection T1/E1 Passive TAP Telco Call Center

18 Sample Tapping Integration
G3 Technologies Network-Based Products (DC Area) Network monitoring capability for wireless providers Includes fraud detection Network analysis Monitors 100’s of T1/E1 Deep analysis of telecom protocols such as SS7

19 Wireless W400 4 x 2G GSM Modules Pin Compatible for 3G modules
Quad Band GSM Looks like 4 mobile phones Used in PBX applications to establish mobile to mobile calls Pin Compatible for 3G modules Could support 3G WAN with minimal work

20 Mobile to Mobile – PBX Integration
PSTN LAN G.711 T1/E1 PBX Computer Server W400 A101 T1/E1 WAN G.729 Local Agents Remote

21 Voip Gateways Product Line
[Halfway point]

22 Vega Series – Enterprise Gateways
4/20/2017 Vega Series – Enterprise Gateways VoIP Gateways Portfolio

23 Enterprise Gateways: Vega Series
H.323 / SIP Up to 8 port BRI Up 10 ports FXO/FXS combos Vega 5000 24 or 50 ports FXS 2 FXO failover to PSTN Vega 100, 200, 400 8 to 120 VoIP calls H.323 / SIP Up to 4 T1/E1 (PRI, CAS) Power fail hardware Expandability and upgrades DSP modules Software licenses

24 Features – All Vega Gateways
Enhanced Network Proxy VoIP Protocols SIP or H.323 TLS / SRTP for security Dual LAN + Console Port Management Web GUI CLI RADIUS SNMP Syslog Billing logs Powerful call routing capabilities Remote Firmware Upgrade Vocoding G.711,G.729,G.723 G.726 G.168 Echo Cancellation T.38 Fax relay

25 Use Case- SIP Trunking ITSP
VoIP The TDM-Based PBX can use SIP Trunks to reduce cost and improve flexibility Analog BRI PRI Legacy PBX PBX, TDM Endpoints

26 USE CASE – Analog Extension on SDH
BACKUP MPLS A B C D SCADA IP ROUTER FXS ANALOG PHONE VOIP BOX FXO E F IP PBX - HIPATH SDH IP CONNECTIVITY

27 Use Case - Legacy Network Connectivity for IP PBXs
PSTN IP-PBX The IP-PBX can use PSTN Trunks Analog ( 8 Km ) BRI PRI SIP/VoIP SIP/VoIP LAN

28 Use Case- Integration of Disparate Networks
IP Network LAN 24 or 50 analog FXS long reach lines IP Router Tenant 1 Tenant 2 Tenant 3 Tenant N CONTROLLER MDU Wi-Fi / Radio Network

29 Session Border Controllers product line

30 SBC Defined To ensure VoIP interop end to end, you need SBC functionality to: Solve firewall and NAT issues (ALG) Normalize sip messaging / Fix errors in the sip messaging stream Register sip trunks with ITSP Secure SIP & voice (TLC, SRTP, IPSEC) Codec conversion / Protocol Translation – UDP/TCP Manage QoS settings and SLA Usage policies Provide access to remote users without VPN Traditional Firewalls or ALG do not cover this range of functions; SBCs are Natural Extensions to Firewalls / UTM devices

31 Product Highlights – All SBCs
Web GUI for ease of Configuration and Deployment Efficient Scaling from 25 to 4000 Sessions 2 sessions per voice call SIP Registrations do not consume sessions Session-based licensing, not hidden costs or fees Cost-Effective Carrier-Class Features and Performance Network Interconnect Point for SIP Trunking QOS & QOE (Quality of Experience) for Enterprise Networks Encryption and Security Topology Hiding for Fraud Protection DOS/DDSO Attack Protection Advanced Routing Hosted NAT traversal Voice, Video, Fax, IM and Presence Support SIP-SIP Interworking & protocol normalization

32 4/20/2017 SBC for Enterprise SBC Portfolio

33 Enterprise SBC Appliance Software Version
$2.5K - $12.5K Appliance Sessions H/W DSP acceleration 1U / 2 x 1 GE ports Software Version Sessions / Self-Contained ISO VM requirements 1 Core / 1 GB RAM / Bridged Software / Hybrid Version - UNIQUE Sessions / Self-Contained ISO D150

34 Use Case: Enterprise SIP Trunking
DMZ Deployment Vega eSBC ITSP SIP IP-PBX IP Direct Deployment on Public IP address IP-PBX Vega eSBC ITSP IP SIP SIP SIP

35 Use Case: Multi-Site Consolidation
IP-PBX Vega eSBC ITSP IP SIP SIP SIP SBC: Remove Multi-Sites PRIs Performs SIP Security functions SIP harmonization Media harmonization Intelligent Call Routing Sophisticated dial plans IP-PBX WAN SIP IP-PBX WAN SIP

36 Use Case- Enterprise SBC For Hosted PBX
Advantages Known demarcation point Reduces interoperability issues/resource with core Transcoding if required IP Phones Multi-Tenant IP PBX IP Network VoIP Service Provider LAN VoIP Hosted PBX SIP

37 Legacy PBX migration to MS Lync
Vega eSBC Mediation Server Lync Server Lync User PSTN SIP IP-PBX Active Directory SBC: Performs SIP Security functions Media harmonization UDP / TCP Translation Intelligent Call Routing SIP harmonization Active Directory Routing Unified Dial Plan

38 MS Lync Transition with Analog Lines
Vega 5000 Analog 5000 SIP Vega eSBC PSTN SIP Mediation Server Lync Server Lync User SIP Active Directory SBC: Performs SIP Security functions Media harmonization UDP / TCP translation Intelligent Call Routing SIP harmonization Active Directory Routing Unified Dial Plan

39 Microsoft Lync Product line

40 Lync Express The ONLY all-in-one Lync™ server appliance with a built-in VoIP gateway and SBC A Vastly Simplified Way to Deploy Lync NetBorder Express Media Gateway is a Lync-certified, award-winning, software VoIP gateway that runs on top of Sangoma telephony hardware boards. Allows users with PRI interface (so a T1/E1 interface) to connect to PSTN – translates PSTN into VoIP signal – and enables all Lync users to talk to outside world. Another benefit, is that it has 4 FXS lines (analog telephony lines) for legacy telephony devices (faxes and phones) – enable them inside Lync eco-system Sangoma has created the first and currently ONLY all-in-one Lync server appliance with a built-in VoIP gateway on the market!

41 Inside Lync Express Instant Messaging and Presence
A/V and Web Conferencing Mediation Server Enterprise voice Archiving & Monitoring Server Roles The other option, if you already have AD b/c running other MS products, then you might want to install Edge Server on your virtual machine. Edge Server enables your users to communicate and collaborate with users outside the organization’s firewalls (i.e. working offsite, users from federated partner organizations, and outside users who have been invited to join conferences hosted on your Lync Server deployment). And it supports Lync functionality on mobile devices. Up to you. 

42 Continuous Survivable Branch Appliance
When you lose broadband connection at a branch office set up w/Lync Express – because of everything it comes with – it easily qualifies and functions as a SBA. [CLICK TO ANIMATE] Because it’s equipped with a full Lync server, a branch can retain full functionality of Lync within a branch (i.e. IM, video conferencing, voice calls) With Lync Express, we are advocating what we call the “Continuous Survivable Branch Appliance (CSBA)”. If WAN fails, Branch is left with full the functionality of Lync. This is better than a Survivable Branch Appliance.

43 Call Center/Data Center Portfolio
Multiplexers Call Center/Data Center Portfolio

44 Introduction to Multiplexers
4/20/2017 DS3 (Coax Pair) Connector Block Telecom Gear T1 1 2 28 T1 1 2 28 Telco Telco Demark Box DS3 Mux Tx Rx Rx Tx STM1 / OC3 fibre Connector Block Telecom Gear T1/E1 1 2 84/63 T1/E1 1 2 84/63 Telco Telco Demark Box STM1 OC3 Mux Tx Rx Rx Tx

45 Sangoma Multiplexers T3 Mux STM1-Mux 45 Mbps DS3 28 T1s Dual BNC coax
$ $7500 T3 Mux 45 Mbps DS3 28 T1s Dual BNC coax STM1-Mux 155 Mbps OC3 / STM1 84 T1s / 63 E1s SFP LC type

46 Use Case – STM1 Mux STM1 / OC3 fibre Telco Demark Box Tx Rx Rx Tx T1/E1 Advantages Known demarcation point Reduces interop issues/resource with core Transcoding if required Deploy Fiber for longer reach and simplified cabling in the data center

47 video Product line

48 Video Conferencing MCU
4/20/2017 $12K range Adjunct to SIP PBX / Only SIP, no focus on legacy interworking Focus on desktop video conferencing not Room Systems Same platform as Enterprise SBC Single conference with 7-12 VGA users Two conferences with 3-4 VGA users in each DSP accelerators support HD – s/w add on in our V2 release Support for H.263 and H.264 Screen sharing supported Video Qualities: Low (QCIF 176X144) Normal (CIF 352X288) High (VGA 640X480)

49 Video Conferencing MCU
4/20/2017

50 Monitoring/Mgmt/cnfg product line

51 Monitoring / EMS Cloud based Monitoring and Element Monitoring
4/20/2017 EMS: Element Management System Cloud based Monitoring and Element Monitoring Public or Private Cloud Create a one-stop shop where users can configure, install, manage and monitor their installed base For all Sangoma Products Manage : Monitor and Alerts / Notifications Firmware updates and upgrades Configuration Adds, Moves and Changes Licensing / feature upgrades Concept / Demo / early in R&D cycle

52 Monitoring/EMS Architecture
4/20/2017 WWW Node n Local node Node 1 Monitoring Service HQ Notifications Opportunity to leverage / work with FortiCloud?

53 Q & A


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