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Introduction KBase works with Office 2007 and higher www.kalmstrom.com KBase is a knowledge base that works inside Outlook. It is installed in a local.

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Presentation on theme: "Introduction KBase works with Office 2007 and higher www.kalmstrom.com KBase is a knowledge base that works inside Outlook. It is installed in a local."— Presentation transcript:

1 Introduction KBase works with Office 2007 and higher www.kalmstrom.com KBase is a knowledge base that works inside Outlook. It is installed in a local Outlook folder, and the articles are shared via a database or a SharePoint site. KBase can be used together with my incident management application Folder HelpDesk, but it also stands very well alone. Welcome to the show! Peter Kalmström CEO, kalmstrom.com Business SolutionsSolutions

2 KBase works with Office 2007 and higher www.kalmstrom.com KBase is fully integrated in Microsoft Outlook. Articles can be full-text searched. Create a new article. KBase In Outlook

3 KBase works with Office 2007 and higher www.kalmstrom.com All Outlook features, like format text, spelling check and insert attachment and images, work as they normally do. ID, Time and Creator are filled out automatically The KBase Article

4 KBase works with Office 2007 and higher www.kalmstrom.com Add new categories or types by right clicking on the superior level Select category and type from the dropdown in the KBase form KBase Categories And Types

5 KBase works with Office 2007 and higher www.kalmstrom.com Add custom fields to the KBase Outlook form Custom fields in the KBase Outlook form KBase Custom Fields

6 KBase works with Office 2007 and higher www.kalmstrom.com Enter a word or phrase in the search dialog box. Regular expressions and * searches are supported. KBase Search

7 KBase works with Office 2007 and higher www.kalmstrom.com Select KBase articles to export, export by category and type or export by creator. Export KBase Articles To Excel

8 KBase works with Office 2007 and higher www.kalmstrom.com Open KBase articles KBase In Excel Open KBase articles

9 KBase works with Office 2007 and higher www.kalmstrom.com Table of content is generated automatically. Articles are grouped by category and type and with a collapsible outline. Uncheck the Problem category or type you don’t want to publish. Publish KBase Articles To HTML

10 KBase works with Office 2007 and higher www.kalmstrom.com Table of content Article KBase As Web Pages

11 KBase works with Office 2007 and higher www.kalmstrom.com When SharePoint is selected as sharing option the articles can be reached there without exporting. Use SharePoint views to display the articles in different ways. The default view shows all articles grouped by category and type, just like in Outlook. KBase In SharePoint

12 KBase works with Office 2007 and higher www.kalmstrom.com Thank you for watching this slide show! At www.kalmstrom.com you may download KBase and test it for 30 days. You are also welcome to download the manual and watch the video demonstrations about installation and use of KBase.www.kalmstrom.com On my web site you will also find information about my other products. More Info

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