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The Challenge of building emotionally intelligent team : In special reference of Moral, Emotional and Spiritual intelligence By Patanjali Kashyap
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Anyone can become angry - that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose and in the right way - that is not easy." Aristotle Nicomachean Ethics With a high IQ you may get hired, but with a high EQ you will get promoted. With a high IQ you can become a whiz at the daily routine, but with a high EQ you can thrive during times of change and uncertainty. With a high IQ you can be an efficient professional, but with a high EQ you can become a great leader. RobertCooper& Ayman Sawaf
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Emotional Intelligence Defined “ The capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing emotions well in ourselves and in our relationships” Daniel Goleman
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Emotional Intelligence on the Workplace Emotion and its relevance in the workplace are gaining international recognition A change in the administrative paradigm to reflect the interdependence between emotion and rationalityA change in the administrative paradigm to reflect the interdependence between emotion and rationality need for a holistic view of interactions in the workplace between rationality and emotionneed for a holistic view of interactions in the workplace between rationality and emotion
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How Emotions Come to Work Efforts are often made to separate emotion from the workplace, the two are inseparable because people carry emotion with them wherever they go
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Before proceeding further, give a look on working of brain Although the cerebrum is symmetrical in structure, with two lobes emerging from the brain stem and matching motor and sensory areas in each, certain intellectual functions are restricted to one hemisphere. A person’s dominant hemisphere is usually occupied with language and logical operations, while the other hemisphere controls emotion and artistic and spatial skills. In nearly all right- handed and many left-handed people, the left hemisphere is dominant.
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So Balance is required …. Balance are required between both the hemisphere for becoming an efficient personality …
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The Structure of Brain
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Why Emotional Intelligence Is Important at Work Knowing when to laugh at the boss’s jokes when to trust a coworker with a confidence when someone is on the verge of a nervous breakdown are, collectively, a form of smarts.. vital to workplace survival But…….
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Emotional knowledge is not just about survival It is about improving, raising not only the prospects of the individual but also those of the collective, and about promoting
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Skills for Emotional and intellectual growth being aware of others’ feelings being able to detect rising disagreements …
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The Four skills of EI
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Principles of Emotional Intelligence Six Principles of Emotional Intelligence 1.1. Emotion is information 2.2. We can try to ignore emotion, but it doesn’t work. 3. We can try to hide emotions, but we are not as good at it as we think. …
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Principles of Emotional Intelligence 4. Decisions must incorporate emotion to be effective. 5. Emotions follow logical patterns. 6. Emotional universals exist, but so do specifics.
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Fear Anger Sadness Disgust Interest Surprise Acceptance Joy A Look over several types of emotions
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The Problem
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The Solution
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Moral intelligence Moral intelligence is our mental capacity to determine how universal human principles—like those embodied by the "golden rule"— should be applied to our personal values, goals, and actions moral intelligence is another distinct intelligence
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The Seven Essential Virtues of Moral Intelligence EMPATHY Identifying with and feeling other people's concerns CONSCIENCE Knowing the right and decent way to act and acting in that way. SELF-CONTROL Regulating your thoughts and actions so that you stop any pressures from within or without and act the way you know and feel is right. …
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The Seven Essential Virtues of Moral Intelligence RESPECT Showing you value others by treating them in a courteous and considerate way. KINDNESS Demonstrating concern about the welfare and feelings of others. …
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The Seven Essential Virtues of Moral Intelligence FAIRNESS: Choosing to be open-minded and to act in a just and fair way. TOLERANCE: Respecting the dignity and rights of all persons, even those beliefs and behaviors we may disagree with.
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The Pillars of Moral Intelligence Integrity Responsibility Compassion Forgiveness
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Integrity Explained … Integrity is the hallmark of the morally intelligent person. When we act with integrity, we harmonize our behavior to conform to universal human principles. We do what we know is right; we act in line with our principles and beliefs. If we lack integrity, by definition, we lack moral intelligence.
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Responsibility Only a person willing to take responsibility for her actions—and the consequences of those actions—will be able to ensure that her actions conform to universal human principles.
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Compassion Ability to creates a climate in which others will be compassionate toward us when we need it most
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Forgiveness Forgiveness is a crucial principle, because without a tolerance for mistakes and the knowledge of our own imperfection, we are likely to be rigid, inflexible, and unable to engage with others in ways that promote our mutual good.
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EI AND MI complement each other Emotional intelligence alone won't keep you from doing the wrong thing. Moral incompetence surfaces in moments when personal or business goals conflict with core values.
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Moral flavor of EI Have a guiding awareness of (personal) values and goals Voice views that are unpopular and go out on a limb for what is right Act ethically and are above reproach >>>>
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Moral flavor of EI Build trust through their reliability and authenticity Admit their own mistakes and confront unethical actions in others Take tough principle stands even if they are unpopular
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Emotional Competence Framework Self-Awareness SELF-ASSESSMENT SELF-CONFIDENCE Self-Regulation CONSCIENTIOUSNESS AND ADAPTABILITY INNOVATIVENESS Self-Motivation COMMITMENT AND INITIATIVE OPTIMISM SOCIAL COMPETENCE POLITICAL AWARENESS LEADERSHIP AND CHANGE CATALYST CONFLICT MANAGEMENT TEAM CAPABILITIES >>>>
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SELF-ASSESSMENT Aware of their strengths and weaknesses Reflective, learning from experience Open to candid feedback, new perspectives, continuous learning, and self- development Able to show a sense of humor and perspective about themselves
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SELF-CONTROL Managing disruptive emotions and impulses TRUSTWORTHINESS Maintaining standards of honesty and integrity. CONSCIENTIOUSNESS Taking responsibility for personal performance ADAPTABILITY Flexibility in handling change COMMITMENT Aligning with the goals of the group or organization.
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SOCIAL COMPETENCE EMPATHY Sensing others’ feelings and perspective, and taking an active interest in their concerns DEVELOPING OTHERSSensing what others need in order to develop, and bolstering their abilities. LEVERAGING DIVERSITY Cultivating opportunities through diverse people. See diversity as opportunity, creating an environment where diverse people can thrive POLITICAL AWARENESS Reading a group’s emotional currents and power relationships
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TEAM CAPABILITIES TEAM CAPABILITIES: Creating group synergy in pursuing collective goals People with this competence: Model team qualities like respect, helpfulness, and cooperation Draw all members into active and enthusiastic participation Build team identity, esprit de corps, and commitment Protect the group and its reputation; share credit
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Self Management Motivation Hallmarks Strong drive to archive Optimism, even in face of failure Initiative and commitment
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Social Awareness Hallmarks Empathy Service to client and Customers Political Awareness
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Developing EI and MI Step -1 Understand your Ideal self and Real self My Ideal Self My Real Self Ideal and Real self meets Ideal and real self differs
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See your Strength and weakness Step - 2 Ideal and Real self meets Ideal and real self differs Strengths Weaknesses
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My Learning Agenda Step-3 Building on my strengths while reducing Gaps
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Experimenting with new behaviors, thoughts and feelings. Step-3 Experimenting with new behaviors, thoughts and feelings. Step-3
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Practicing the new behaviors, building new neural model for her / him self. Step-4
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Developing trusting Relationships, like coaches that help, support & encourage each step in the process. Step-5
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Developing Emotionally and Morally Intelligent Personality (Organizations ) Graphical representation of Steps
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Hay Where is SI >>>>
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Chakras are vortexes of energy in the body; here are the 7 main chakras and their locations
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Yin and Yang Chakras are yin when they receive energy Yang when they emit energy.
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The Balance Required again…
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The Process flow
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chakras and their usual correspondences … usual correspondencesusual correspondences
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chakras and their usual correspondences usual correspondencesusual correspondences
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Recap EQ is more powerful than IQ MI complements EI SQ is the Root intelligence Self awareness is very important
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Open Session ?
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Thank you……
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