1. Norman SecureTide Powerful cloud solution to stop spam and threats before it reaches your network

2. The challenge

3. Spam is costly, not only a nuisance. – Time spent identifying, reading and/or deleting the messages – The bandwidth consumed during the delivery – Data storage on the mail server – Legal risks of racially or sexually harassing e-mails Phishing email messages are designed to steal money. – E.g. requesting credit card information – E.g. lure recipient to fake website to enter personal information Spam can also bear, or contain links to malicious websites containing, malware such as: – Virus – Worms – Phishing

4. Trends Emails filtered through SecureTide in 2012 In 2012, more than 80 percent of emails were spam In 2012, more than 10 percent of spam messages contained malicious content Spam is not a «thing of the past»

5. Costs Direct costs associated with spam (not counting phishing emails) Time spent identifying, reading and/or deleting the messages The bandwidth consumed during the delivery Data storage on the file server

6. Cost example Company A – 10 users – Average yearly cost per employee: 50 000€ Each user spend in average 5 minutes per day on reading and deleting spam – Cost per user / day: ~2,14€ – Cost total per day: ~21,40 € – Total cost per year: ~ 4 922€ If you could block 99 percent of these messages accurately, you could use the savings to adds value to your bottom-line instead

7. Phishing – when the cost becomes personal Phishing web siteReal web site

8. The solution: Norman SecureTide Easy, safe and secure hosted email security – 99% effective in blocking spam and malicious mail – Inbound and outbound email protection – User friendly interface including extensive statistics and reports. – Disaster email recovery service included – Daily Held Spam Reports Hosted Service – No installation of software / hardware required. – Set up on the fly, fully functional within minutes. – Spam and malicious mail never reaches your network

9. Why Norman SecureTide?

10. Hosted Email Security No installation of software / hardware required. Set up on the fly, fully functional within minutes. Spam and malicious e- mail never reaches your network

11. Layered Security – Stronger Protection Spam protection Virus protection Clean email Patterns are updated thousands of times each day Up to 4 AntiVirus engines scan emails for malicious content Clean email is delivered to the recipient

12. Easy administration Intuitive interface Instant overview Full control

13. Norman SecureTide - features

14. Cloud based email filtering Easy setup Inbound and outbound filtering Email continuity Active Directory sync Daily Held Spam reports End-user web interface

15. Easy setup All you need to do is change the MX record, we take care of the rest

16. Inbound and outbound filtering Protect both inbound and outbound email

17. Email continuity If we can’t connect to your email server, we will encrypt and queue email for up to 30 days until the email server is back online

18. Active Directory import Manual or scheduled Active Directory user import

19. Daily Held Spam Report Allow end-users to manage their own quarantine View a secure version of the held mail in your browser Release Held Spam Mail Viruses can’t be released See quarantine online, or request updated HSR

20. SecureTide – Summary Easy, safe and secure hosted email security – 99% effective in blocking spam and malicious mail – Inbound and outbound email protection – User friendly interface including extensive statistics and reports. – Disaster email recovery service included – Daily Held Spam Reports Hosted Service – No installation of software / hardware required. – Set up on the fly, fully functional within minutes. – Spam and malicious mail never reaches your network

21. In depth - technical

22. How it works Perimeter protection blocks known spam senders before a connection is made Malware and spam-patterns are updated thousands of times each day to ensure you’re always protected against the latest threats Clean email is delivered directly to your inbox Blocked email is quarantined – Every day a Held Spam Report is sent so you can review blocked messages, and release any wrongfully blocked messages

23. How does SecureTide determine which emails to block Collaboration of automated systems and people to block spam and viruses. – Continuous, large-scale learning process where human and machine elements work together to evaluate messages. The machines do things that the people can't, such as comparing and cataloging features on millions of messages very quickly. Likewise, people do things that the machine can't, like recognizing a new spam or obfuscation technique with a single spam sample. Continuous rule updates – The service is maintained and updated an average of 4,000 to 8,000 times a day, every day.

24. Held Spam Report and Web Access Daily Held Spam Reports enable the end-user to quickly get an overview of blocked messages – Easily release blocked spam directly from the Held Spam Report – Easily ask for updated report directly from the Held Spam Report Personalized web access – End-users can easily view their own statistics and blocked messages directly in their web browser – Administrators can easily view statistics for entire domains, and release messages for individual users directly from the customer portal

25. User management Users must be added to SecureTide to receive Held Spam Report Users can be added manually or by LDAP import – Manual user creation requires name and e-mail address – LDAP import will import all email users in Active Directory Requires user to allow for LDAP import over Internet SecureTide can be set to «Open Mode» or «Closed Mode» – Open mode: SecureTide will accept email for all recipients for a domain. – Closed mode: SecureTide will only accept email for registered users.

26. Thank you