1. Nonverbal Communication
Ch. 5

2. Can you speak without words?

3. Body Basics Body language is also known as “silent language”
It is the way we use our bodies to send messages
Body language always wins over verbal communication

4. Why is Body Language so Important?
People usually remember less of what was said, and more of what was communicated through nonverbal communication
We have learned it helps us recognize the truth
93% of communication is nonverbal
38% through vocal elements
55% through body language

5. Who Knew?? Body language is very diverse
Humans produce up to 700,000 different physical signs
The face alone is capable of 250,000 different expressions
5,000 hand gestures
1,000 different kinds of postures

6. Body vs Gestures vs Face
Though often grouped in the same category, social scientists have separated these three categories
What are the differences?
Body Language - Subconscious body movements
Gestures - Intentional body movements
Facial Expressions - body movements limited to the face

7. Positive Body Language
Relaxed Posture –sit comfortably and avoid abrupt movements
Arms relaxed – don’t cross your arms
Good eye contact- look them in the eyes
Nod agreement- nodding your head occasionally, shows you are listening and understanding

8. Positive Body language
Smile at humor- this signals a warm personal relationship
Lean Closer- indicates interest
Use gestures when speaking- this indicates interest and involvement

9. Negative Body Language
Body Tension- wrinkled brow, jerky body motions, or hands clasped in front
Arms folded- creates a barrier and indicates resistance
Fidgeting- shows boredom
Yawning- says “you’re talking to much”

10. Using Body Language Effectively
If you change your body language, your feelings will begin to change as well.
You feel how you look.
Body language is contagious!

11. Eye Contact Can show affection, anger, respect, etc
What happens when there is too much or too little eye contact?
cm8s

12. Are you Lying?? Decreased hand activity Increased face touching
Stiff and rigid posture
Increase body shifting

13. Haptics Nonverbal Communication communicated through touch
The message will change depending on where and how they touch you

14. Is Your Outfit On Point? What can your appearance say about you?
How likely is it that people judge you based on your appearance?

15. Types of Space (Proxemics)
Intimate (under 18 inches)
Primarily for confidential exchanges; almost always reserved for close friends
Personal (1 ½ to 4 feet)
This is a comfortable distance for conversation between friends

16. Types of Space (Proxemics)
Social (4-12 feet)
Ordinary distance maintained from one another for most social and business exchanges
Public (over 12 feet)
Shopping mall or on a street, people barely acknowledge each other’s presence

17. Types of Gestures Emphatic gestures- helps stress a point
Transitional gestures- shows you are moving from one part of a speech to the next
Locative gestures- directs the audience to a person, place, or thing
Descriptive gestures- describes or draws pictures

18. Tone of Voice
Tone of voice can make the same word mean several different things.
Example: “Oh”
“You surprised me”
“I made a mistake”
You’re a pain”
You make me happy”
“I’m bored”
“I’m fascinated”
“I understand”
“I don’t understand”

19. Rate of Speech
People tend to talk fast when they are nervous, anxious, or trying to persuade us.
People tend to talk more slowly when they are depressed, disgusted, or simply tired.

20. “He texted me, ‘k.’”
Within the past decade communication via computer mediated sources and SMS (text) messaging has increased
What are some ways of communicating nonverbally through text based sources?