1. Winning Outcomes 2009

2. Overview Showcase 6 Division Outcomes 6 Division Outcomes from 2009 demonstrating the success of 17 Programs 17 Programs at St. Vincent de Paul Village.

3. Outcomes Outcome: The positive change in status for a client as a result of participation in program activities. Indicators: predictors that tell us when an outcome has been met.

4. Outcomes During the last 30 years or so, reporting in the social services field focused on what staff do: How many people they serve. How many hours of service they deliver. Outcome measurement asks, and attempts to answer, the question, So what?

5. Outcomes VCARE Food Services Facilities Career and Education JKC/BMC Residential Case Management Children’s Services Assessment Center Josue Homes Addiction Treatment & Education Services Health Services Security Guest Services Mental Health Services Division Outcomes PMC Residential ACT Tenant Services

6. Total Served In 2009,14,162 people living in poverty were served with one or more service in the Village

7. The Winning Outcomes Outcome #2 Outcome #2 Wellness Outcome #3 Outcome #3 Skill Building Outcome #4 Outcome #4 Financial Stability Outcome #5 Outcome #5 Stable Housing Outcome #6 Outcome #6 Self-Sufficiency Outcome #1 Outcome #1 Basic Needs

8. NATIONALLY 17% of requests for emergency food went unmet in 2007 1 600,000 families with 1.35 million children experience homelessness annually, equaling about 50 percent of the homeless population over the course of the year 2 Outcome #1

9. Basic Needs Of 10,354 clients served, had their basic needs met in a clean, safe and stable environment Outcome #1 100% Goal 100%

10. Basic Needs 1,085,474 well- balanced and nutritious meals served Projected : 1.2 million Indicators 3,674 residents and tenants housed Projected: 3,500

11. Basic Needs East Village crime rate 60/1000 Projected : 177 Crime rate at the Village 5/1000 Projected : 27 Indicators 95% (5,570/5,863) of maintenance needs are completed and resolved to maintain a safe, stable and operational facility Projected: 90% (2,700/3,000) CANNOT draw the conclusion that Village does not bring crime to the area. Can say that Village manages crime well.

12. Basic Needs Outcome #1 Father Joe’s Villages addressed the basic needs of 100% of its 10,354 clients

13. Wellness NATIONALLY Median age of homeless estimated to be 50 3 Homeless individuals have higher rates of hypertension, diabetes and emphysema and in the number of emergency room visits 3 As many as 70% of homeless individuals struggle with serious health problems, mental and physical disabilities or substance abuse problems 4 Outcome #2

14. Wellness Of the 1,344 clients provided with wellness services, experienced an improvement in wellness (992/1,344 ) Outcome #2 74% Goal 60%

15. Primary Care Prenatal Services Dental Care Psychiatric Care Education / Process Group Aftercare Group Relapse Prevention Individual, Family and Group Therapy Project Safechild Wellness Outcome #2 MentalHealthMedicalHealthAddictionTreatment Child Care After School Family Literacy Children’sServices

16. Wellness 65% (183/280) of patients seen by psychiatrists experience improvement or stabilization of psychiatric functioning or symptoms. Goal: 50% (200/400) Medical Health Indicators 60% (343/568) of patients treated for diabetes and/or hypertension see their physical health improve. Goal: 65% (325/500)

17. Wellness Mental Health Indicator 71% (265/372) residents identified with mental health issues demonstrate improved emotional well-being 71% (265/372) residents identified with mental health issues demonstrate improved emotional well-being Goal: 50% (100/200)

18. Wellness 86% (137/159) of residents who attend Addiction Treatment groups remain drug free for 4 months or longer. 86% (137/159) of residents who attend Addiction Treatment groups remain drug free for 4 months or longer. Goal: 50% (75/150) Addiction Treatment and Education Indicators SD County Day Treatment 37% 248 residents were served in Discovery Group

19. Wellness 93% (88/95) of children age 0-5 demonstrate increased school readiness. Goal: 80% (92/115) Children’s Services Indicators 88% (75/85) of children age 6-17 demonstrate improved ability to thrive within society. Goal: 90% (108/120)

20. Wellness 3,500 (96%) Emergency Department visits are prevented through Triage services at St. Vincent de Paul Village Health Services. Goal: 95% Community Benefit

21. Skill Building Outcome #3 NATIONALLY “…housing is necessary, but often not sufficient, to break the cycle of homelessness for people with chronic physical health problems, mental illnesses, and/or substance use disorders” 5 22% of homeless households report employment as their primary source of income 6

22. Skill Building Outcome #3 Of 418 adults exiting Long-Term Transitional Housing and provided with skill building services : 88% 88% (368 clients) Increase academic skills, work-readiness skills and life skills in preparation for self- sufficiency Increase academic skills, work-readiness skills and life skills in preparation for self- sufficiency

23. Skill Building Of the 204 LT clients who scored below an 8.9 grade level of functioning: Academic Skills 91% (186) demonstrated at least one grade level of improvement. Goal: 80% 80% (164) improved to the 8.9 grade level of functioning or higher. Goal: 60% 46% of clients scored ABOVE 8.9 grade level (235/439) Includes: Adult Ed GED 10 Clients Obtained a GED 16 GEDs in progress

24. Skill Building 96% (281/294) of clients demonstrate increased skills that enhance employability. Goal: 90% (220/245) Work-Readiness Includes: Job Seeking Skills Computer Skills Vocational Training SCANS Competencies

25. Financial Stability Outcome #4 NATIONALLY People who are homeless are neither earning nor maintaining a living wage. 7 ($12.45 in San Diego County) 8 Over 13% of homeless people are employed. 5 Although 40% of the homeless population may be eligible for SSI, only 11% actually receive benefits. 9

26. Financial Stability Outcome #4 Of 374 single adults and 52 families exiting Long Term Transitional Housing: (208 adults, 40 families) Increase financial stability Increase financial stability Goal 60% 56% 77% single adults families

27. Financial Stability # Clients Exiting Transitional Housing Permanent Income Short-Term –1,857 % Have Employment or Other Permanent Income 420(23%) 248(58%)Long-Term – 426 By participating in Long Term Transitional Housing, clients are over 2 times more likely to leave with permanent income. Singles – 374 Family Adults – 5240 (77%) 208 (56%)

28. Financial Stability Of 185 clients participating in the Career Track, 103 (56%) exited with employment (goal 66%) Of 95 clients participating in the Benefits Track, 63 (66%) exited with permanent benefits (goal 65%)

29. Stable Housing Outcome #5 National An estimated 12 million households now pay more than 50% of their annual incomes for housing. A family with one full-time worker earning minimum wage cannot afford the local fair-market rent for a two-bedroom apartment anywhere in the United States. 8 San Diego Average rents (all types of units) in San Diego increased 5.4% in the second quarter of 2007 to $1,345, more than doubling 1992’s average rent of $643. 10. 11

30. Stable Housing Outcome #5 Of 374 adults and 52 families exiting Long Term Transitional Housing: 64%88% 64%88% 241 adults46 families Moved to permanent housing Goal 63%

31. Stable Housing Outcome #5 IndividualFamily Short-Term From Short-Term to permanent housing 88%64% 15%50% Long-Term From Long-Term to permanent housing Individual 63% Family 80% Permanent Housing Goals

32. Self-Sufficiency Outcome #6 Self-Sufficiency is defined by Permanent Housing and Permanent Income Of the 374 adults and 52 families exiting Long Term Transitional Housing: 47%50% 47%50% Single adultsFamilies (177 adults, 26 families) Achieved Self-Sufficiency Achieved Self-Sufficiency Individual 50% Family 60% Self-SufficiencyGoals

33. Stable Housing Outcome #5 Of 164 tenants served in Father Joe’s Villages permanent housing (VLP, VHM, TAPT) : 84% (137 clients) Maintained housing for more than one year Goal 80% 448 served in SAM and BLVD

34. The Winning Outcomes Outcome #2 Outcome #2 Wellness Outcome #3 Outcome #3 Skill Building Outcome #4 Outcome #4 Financial Stability Outcome #5 Outcome #5 Stable Housing Outcome #6 Outcome #6 Self-Sufficiency Outcome #1 Outcome #1 Basic NeedsSolvingHomelessness

35. Winning Outcomes

36. Footnotes ( 1) http://www.usmayors.org/HHSurvey2007/hhsurvey07.pdfhttp://www.usmayors.org/HHSurvey2007/hhsurvey07.pdf (2) http://www.endhomelessness.org/content/article/detail/1525http://www.endhomelessness.org/content/article/detail/1525 (3) San Francisco Chronicle, S.F.'S Homeless Aging on the Street, August 4, 2006 http://www.sfgate.com/cgi-bin/article.cgi?file=/c/a/2006/08/04/MNGILKB9KV1.DTL and http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1924700 http://www.sfgate.com/cgi-bin/article.cgi?file=/c/a/2006/08/04/MNGILKB9KV1.DTL (4) Confronting Chronic Homelessness: Health Funders Consider New Solutions http://www.gih.org/info-url2678/info-url_list.htm?attrib_id=3320 http://www.gih.org/info-url2678/info-url_list.htm?attrib_id=3320 (5) http://www.nhchc.org/Network/HealingHands/2003/Final_Healing_Hands_1_04.pdf, December 2003 (6) http://www.realchangenews.org/firstthingsfirst/FtF12005.pdf (7) http://www.nationalhomeless.org/publications/facts/Employment.pdf (August 2007) (8) http://www.hud.gov/offices/cpd/affordablehousing/index.cfm retrieved 5-13-2010http://www.hud.gov/offices/cpd/affordablehousing/index.cfm (9) Federal Interagency Council on the Homeless (1999) retrieved 2-17-06 from www.nlchp.org/content/pubs/Inc_letter_SSA_2002.doc www.nlchp.org/content/pubs/Inc_letter_SSA_2002.doc (10) http://pxi.signonsandiego.com/uniontrib/20070719/news_1b19rents.html (July 19, 2007) and http://www.sandiegomagazine.com/media/San-Diego-Magazine/June- 2006/Renting-in-San-Diego (11) The San Diego Union-Tribune, 1/16/07; San Diego County Apartment Association