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Published byClaire Hart Modified over 9 years ago
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ISVs and Technology 26% Banking and Finance 26% Travel and Consumer 22% Information and Media 14% Emerging Verticals 10% Company 1993 founded, US-based, public (NYSE:EPAM) Geographic Focus North America Europe 52% 48% Services Software development Application testing Maintenance and support Infrastructure services 67% 20% 8% 3% Headcount 10,000+ IT Professionals Mature Process Leader in R&D, over 100 ISV clients SAS Type II, ISAE 300 security Own project delivery mgmt platform
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MarchAprilMayJuneQ3Y13Q4Y13 UC market research & analysis Short list Decision Negotiation Decision Negotiation Compile long option list Full scale solution rollout Pilots for shortlisted solutions
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Video Conferencing Video Conferencing 5 5 Voice Mail 2 2 Audio Conferencing 7 7 Web Conferencing 7 7 Instant Messaging (IM) 4 4 * Field staff communication tool usage survey (about 200 people) Authentication Administration Integration Compliance Authentication Administration Integration Compliance E-mail and Calendaring E-mail and Calendaring 1 1
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Many or few times per dayCurrent number of tools After Lync deployment 96,9% Instant Messaging 42 91,8% Voice calls 1:1 55,8% Voice conferencing 72 20,8% Video calls 1:1 5,8% Video conferencing 52 Lync can provide HD video for everyone without room booking. 53,9% Screen sharing and Web conferencing 72 24% Voice Mail 22 100% E-mail 11 Lync as a primary tool for all types of communication Skype as a secondary tool for smooth transformation.
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UsabilityQualitySecurityMobility CostManageabilityFuture vision
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geographically separated locations: Belarus and USA Two Lync pools initial small pilot group expanded to 500 users Good user adoption IM/presence, voice, video, conferencing, enterprise voice, federation All Lync features enabled possibility to call existing internal extensions Integration with Asterisk VoIP network Lync support workflow established with enterprise service desk User support and training
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Unified client for all types of business communications Great user acceptance due to the ease of use Deep integration with existing Microsoft infrastructure in EPAM – MS Office, Exchange, Sharepoint, SCOM Lower cost, lower TCO External connectivity - calls to Skype, Lync contacts in other companies, public telephone network Integration with Polycom VCS equipment Adaptive to network QoS, built-in tools to measure voice, video, screen sharing quality
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Siarhei Harbukou Project Manager Siarhei_Harbukou@epam.com
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