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© 2015 Daegis Inc., All Rights Reserved. Information Governance: Creating Business Value Tim Bacci, CEO Michael S. Gandy, RSM.

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Presentation on theme: "© 2015 Daegis Inc., All Rights Reserved. Information Governance: Creating Business Value Tim Bacci, CEO Michael S. Gandy, RSM."— Presentation transcript:

1 © 2015 Daegis Inc., All Rights Reserved. Information Governance: Creating Business Value Tim Bacci, CEO Michael S. Gandy, RSM

2 Who is Daegis ? 2 Product Offerings Operational Highlights Data Management and Development Tools TD Mobile SQLBase, Team Developer, NXJ Information Governance AXS-One Archive Daegis Edge Hosted eDiscovery Migration Lotus Notes Applications Oracle Forms Migration Legacy Data Migration Over 30 Years in Operation ISO Certified in the Worldwide Gold Standard for information security Over 2,500 corporations utilizing our software products worldwide Millions of mailboxes archived every day Billions of documents processed, hosted and produced for customers Petabytes of data managed Corporate HQ: Irving, TX ~ 140 Employees Tier 4 Data Center North American Offices: Rutherford, NJ Roseville, CA Canada Global Offices: UK Germany France Australia

3 Daegis Mission Statement 3 “Provide flexible solutions to manage, modernize, & mobilize our global customer’s data, and transform it into information that our customers can utilize to achieve more.” -Tim Bacci, CEO M anage – quickly analyze, react, and make informed business decisions with company information to greatly improve profitability. M igrate – Utilize software for the automated conversion of applications to modern platforms. M obilize – simplify and accelerate mobile business application and database development.

4 Agenda 4 Why Data is Bad Defining Information Governance IG Roles and Responsibilities IG Gap Analysis & Project Prioritization IG as a Value Proposition Information Lifecycle Management Vendors Case Studies Closing Comments Q&A

5 Data is Exploding 5 Astounding Data Facts The volume of data created by U. S. companies alone each year is enough to fill ten thousand Libraries of Congress Google ’ s Eric Schmidt claims that every two days we now create as much information as we did from the dawn of civilization up until 2003 There are nearly as many pieces of digital information as there are stars in the universe

6 Data Never Sleeps 6 http://www.domo.com/learn/data-never-sleeps-2

7 Data is ALWAYS Under Attack 7 Source: http://www.scmagazine.com/2013-website-security-statistics-report/slideshow/1317/#1

8 Data Creates Risks 8 Citibank – sanctions of $750K for losing email during on-premise archive upgrade Victor Stanley II - $1,049,850.04 in sanctions on “the gang that couldn’t spoliate straight” Qualcomm- $8.5M in sanctions for large quantity of withheld documents Phillip Morris - sanctions of $2.9M for failing to comply with its own document retention policy Piper Jaffrey - FINRA fine of $700K for failing to properly store 4.3M emails over 6 year period SanDisk – sanctions of $150K for not being able to produce laptop data Brookshire Brothers – Intent, negligence and willful blindness may lead to severe spoliation level jury instructions

9 IG The New Mission Statement ? 9 Information governance is defined by the activities and technologies that organizations employ to maximize the value of their information while minimizing associated risks and costs. ARMA InternationalARMA International introduced the Generally Accepted Recordkeeping Principles®, "The Principles" and the Information Governance Maturity Model. Source: IGI, “Information Governance Initiative Annual Report 2014 Information Governance Goes to Work”

10 IG Challenges 10 TOO MUCH DATA REGULATIONS CORPORATE COMPLIANCE SANCTIONS ………………………………………....………………………………………..……………………………………..…..………………………………………..….. Electronic data doubling every 12-18 months and new challenges from mobile and social media Regulatory investigations increasingly require eDiscovery tools and review Many stakeholders, limited implementation and too many point solutions Companies have limited expertise and resources to deal with growing court demands

11 IG is Big and Complex … 11 Retention Manager (Information Lifecycle Management, Auditable Chain of Custody) Archive Platform – Capture / Categorize / De-Dupe / Store / Index / Compress E-Mail Instant Messages Instant Messages Social Media Voice VoIP Reports File Systems Print Lists Office Docs (300+ types) SharePoint Images (OCR) SAP File Systems & ERP File Systems & ERP Print Streams XML Images Legacy Data Case Manager (Litigation Hold & Defensible Destruction Automation, Early Case Assessment) eDiscovery (Integrated Full EDRM Collection, Processing, Review & Production Platform)

12 With Many People Involved … 12 Source: AIIM Industry Watch: Information Governance - records, risks and retention in the litigation age

13 Making Barriers to Quick Adoption … 13 Source: CGOC The Council, “Information Governance Benchmark Report in Global 1000 Companies”, 2011

14 And Vendors Offering Point Solutions 14 Preservation Collection Identification Production Information Management

15 IG Should be Goal - oriented 15 Think of data as a strategic business asset. identify and evaluate business initiative opportunities and compare them. showcase where data can help deliver the greatest return on your investments at the lowest cost. quantify benefits of proper data governance. Reduce ROT (redundant, obsolete, trivial data). Significantly reduce IT budget for data storage and infrastructure. Correct nonstandard or duplicate records as well as unknown data types. Validate data against standard measures and customized business rules. Customize data quality rules to suit your needs with both customer and product data.

16 IG Must be an Enterprise Solution 16 http://www.sherpasoftware.com/solutions/solutions.shtml

17 IG Roles & Responsibilities 17 Information Governance Reference Model (IGRM) Project

18 IG Maturity Model 18 ARMA International - The Information Governance Maturity Model

19 Where does IG Help a Company ? 19 Source: Forrester Research, “Data Governance Equals Business Opportunity. No, Really,” May 20, 2013

20 How does IG Help a Company ? 20 Source: AIIM Industry Watch: Information Governance - records, risks and retention in the litigation age

21 IG Business Opportunity Assessment 21 No.Opportunity NameCategoryExecutive Sponsor DescriptonBus. Value Score Investment/Effort Score 1Reduce eDiscovery RiskGovernance Risk & Compliance Arthur Appleby 3.462.68 2Improve Customer Satisfaction Scores Acquire & Retain CustomersBrenda Beaumont 2.663.38 3Improve Call Center EfficiencyImprove Efficiency & Reduce Costs Charles Chadworth 4.342.17 4Improve Financial ReportingImprove DecisionsDana Dobson 2.111.76 5Reduce Global Data Sync (GOSN) Failures Increase Partner Network Efficiency Florence Fujimoto 1.444.58 6Improve Upsell/Cross-SellAcquire & Retain CustomersGary Geronimo 3.792.71 7Introduce New Mobile eCommerce Channel Increase Business AgilityHenrietta Henderson 2.913.45 8Accelerate Acquisition IntegrationMergers, Acquisitions & Divestitures Ian Ignacio 3.682.52 9Improve Sales Territory Alignment Process Improve DecisionsJulia Jefferson 4.124.40 10Optimize Supply ChainImprove Efficiency & Reduce Costs Karen Kelly 4.671.33 ARMA International - The Information Governance Maturity Model

22 IG Business Opportunity Heatmap 22 ARMA International - The Information Governance Maturity Model

23 How does IG Unlock Value ? 23

24 Information Lifecycle Management 24

25 Finding Value in Data 25 “Cause I’m a pothole”

26 Closing Comments | Q & A 26


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