1. Opton T elecom Nihil ultra Nihil ultra

2. Opton Telecom Nihil ultra  Founded in March 2010 and Headquartered in the UK, we’re one of the fastest growing tele- communications service providers in the region.  P Privately owned and independent we are in an ideal position to offer great value for money and great service too, all backed by our customer guarantees. Opton Telecom focuses on residential landlines and business customers using the BT Open Reach network.  P Parent company to Opton Soft & Opton PC Care. Opton Infocom as its captive sales processing unit.  M Main activities include selling of fixed-line & broadband services at the apex to consumers & small and medium sized enterprises. Websites and software development & design and sales, computer consulting and Outsourcing its various projects. An Introduction

3. Opton Telecom Nihil ultra Our Presence

4. Opton Telecom Nihil ultra Inception and journey  Founded in March 2010 and registered in the UK with the primary focus on residential landlines and business customers using the BT Open Reach Network who have gotten a raw deal from other suppliers due to their small size and limited spending power.  Simultaneously developing the operations of Opton Soft and Opton PC Care from its captive unit Opton Infocom in Kolkata India.  Opton Infocom becomes a Private Limited Company in Sept 2010 in accordance with the Indian Companies Act. pton as a whole, now spreads its reach from the Americas in the west to Australia in the East with an ever-increasing customer base.

5. Opton Telecom Nihil ultra Corporate image Aiming at  Creating a symbiotic relation between clients and self to ensure continued business and revenue growth for both.  Achieving substantial and sustainable cost savings.  Providing high-quality products & great customer service.  Being the leading outsourcing partner globally.

6. Opton Telecom Nihil ultra Corporate image Values to live by IIntegrity and ethical dealings in all business processes. TTransparency across all levels including internal and external clients. RRespect for every individual. IInformed and quick decision-making targeting positive business trends. SSeamless function and roles across organization.

7. Opton Telecom Nihil ultra Corporate image Core Competencies  A campaign builder and outsourcer which includes Telecom, Website Sales, Lead Gen, Surveys and many more. software developer promising to deliver low cost solutions whilst maintaining quality, currently developing online shopping and utility portals, and has launched its own Antivirus Program along with other related essential software's.  Seamless migration of complex processes and transfer of knowledge base.  Best in class captive center to outsource high quality processes thus minimizing costs through efficient management.

8. Opton Telecom Nihil ultra Key decision makers NameTitleExperience - BPOAdvocacy PositionBusiness Relation Mr. Avishek Dubey & Ms. Varsha Sharma Directors10+ YearsStrategic Internal and External Clients Mr. Dipendra PradhanChief Operating Officer9 Years Strategic & Internal Sales Person Internal and External Clients Mr Seshadri JoddarSr. Operations Manager7 Years Internal Sales Person & Coach Internal Clients Mr. Mark Chater Asst. Manager Training & Business Development 5+ Years Business Development External Clients Operations and Support Function Teams (Total) 30 Years (Total) Execution & CoachInternal Clients

9. Opton Telecom Nihil ultra campaigns  – Telecom Sales Opton Shield Antivirus Sales. Website Design & Development and Sales. Lead Generation & Sales.  - Surveys & Up-Sales * Details to be discussed at length during finalization.

10. Opton Telecom Nihil ultra campaigns  – Telecom – B2B or B2C warm or cold calling to penetrate into the core market share. A transition from existing providers to Opton Telecom for cheaper tariffs & greater savings. Opton Shield Antivirus – Cold calling for our in-house developed software sales and computer consulting. Website Design & Development – Cold calling for in-house pre-designed and developed or customized websites. Lead Generation - À la carte. Clients can be selective with lead packets rather than predefined packages.  - Surveys & Up-Sales – Preparing warm leads for all sales processes. Up-selling related products or services. * Details to be discussed at length during finalization.

11. Opton Telecom Nihil ultra Outsourcing

12. Opton Telecom Nihil ultra Some Facts  Meta Group estimates that offshore outsourcing will grow by more than 20% annually.  According to Deloitte Consulting, 2 million jobs will move from the United States and Europe to cheaper destinations. mong the different offshore destinations, India has become the number one location for most companies.  Contract Manufacturing transformed the high technology industry and software outsourcing is about to transform the complete picture of IT & related products in the years to come.

13. Opton Telecom Nihil ultra  T The IT outsourcing market continues to be strong, with 72 percent of large companies currently outsourcing at least one function.  I In fact, over 40 percent of large companies outsource two or more functions.  T The chart reveals that penetration is even greater if we focus only on the Fortune 500. Approximately one-quarter of large companies interviewed outsource only one IT function, while another one- quarter do not currently outsource, leaving room for growth in outsourcing going forward. Outsourcing at Present

14. Opton Telecom Nihil ultra Continued Growth Anticipated in IT Outsourcing  In part due to their very positive outsourcing experiences, most companies are expecting to increase their IT outsourcing usage in the next two years.  Among large companies, nearly two-thirds project an increase. This is even higher for the Fortune 500. Three-quarters anticipate an increase and over half of those expect a “substantial increase”.

15. Opton Telecom Nihil ultra Some facts "More than 1.3 million additional Western jobs will vanish by 2014 due to "the accelerated movement of work to India and other offshore locations," says the study released Nov. 15. Hackett doesn't talk of this as good or bad, but as something that will be a reality and a challenge for more western businesses. Hackett says the pace of job erosion has nearly doubled this decade.“ Source - Investors.com

16. NumberUnitDateSource Global Outsourcing Revenues, 2012 1 480Bil. US$2012PRE Global Outsourcing Revenues, 2011464Bil. US$2011XMG Global Outsourcing Contracts: Annualized Revenue Based on Active Industrywide Contracts with TCV > $25 Mil.99.4Bil. US$2011TPI Americas30.9Bil. US$2011TPI Europe, Middle East & Africa (EMEA)55.3Bil. US$2011TPI Asia-Pacific8.9Bil. US$2011TPI Trade in Private Services, U.S.530.3Bil. US$2010BEA Education21.3Bil. US$2010BEA Financial Services66.4Bil. US$2010BEA Insurance Services14.6Bil. US$2010BEA Telecommunications11.1Bil. US$2010BEA Business, Professional & Technical Services123.3Bil. US$2010BEA Contract Electronics Manufacturing, Global357.0Bil. US$2012IHS iSupply India IT-BPO Revenues, 2011*101Bil. US$2012NASSCOM Indian IT Services Exports*40.0Bil. US$2012NASSCOM Indian IT-Enabled Services & BPO Exports*16.0Bil. US$2012NASSCOM Indian Engineering, R&D & Software Products Exports*11.5Bil. US$2012NASSCOM * Estimated.BPO = Business Process Outsourcing 1 Estimated for BPO, KPO, Human Resources and ITKPO = Knowledge Process Outsourcing PRE = Plunkett Research EstimateIT = Information Technology TPI = Technology Partners InternationalTCV = Total Contract Value NASSCOM = National Association of Software and Service CompaniesXMG = XMG Global BEA = U.S. Bureau of Economic Analysis Source: Plunkett Research,® Ltd. Copyright © 2012 Plunkett's Outsourcing & Offshoring Industry Almanac 2013 www.plunkettresearch.com Opton Telecom Nihil ultra Off shoring Industry Overview

17. Opton Telecom Nihil ultra Campaign providers today  Battling staff and client attrition. An issue that is becoming a growing concern.  Struggling with growing competition.  No success in beefing up higher-end consulting practices to take business away from multinationals.

18. Opton Telecom Nihil ultra Opton today  Self sustaining – Non dependence for business acquisition within a span of just over 2 ½ years.  Captive business – From products & services to technology. All In-House.  Diversified – Telecom, Software, Technology.  Global presence – Asia, America, Europe & Australia.

19. Opton Telecom Nihil ultra Why US?  W We are client-centric, and make it our business to understand and help you achieve your business goals.  N Never stop improving our services, including development methodologies, management techniques and QA standards to enhance our capabilities and increase client satisfaction.  W Working on several projects and gaining unmatched business and technological expertise. Have built a large knowledge base that we leverage to deliver solutions that meet your needs, business and budget expectations.  O Our unique competence in call center technologies enables us to deliver integrated, scalable, robust solutions with the optimal cost/performance ratio.  W While retaining competitive quotes we never compromise on quality of our offerings. We guarantee the best in class projects with best in class payouts. (Payouts to be discussed during finalization).

20. Opton Telecom Nihil ultra What we value  As an outsourcer of premium processes, centers meeting the technological requirements will be at the forefront.  Transparency and honesty in dealings between all key persons across the board.  Compliance on all operational instructions relayed to the centers.  Meeting commitments at both ends.  On the sales front, right candidate with the right working attitude and having a flair for sales.  Maintaining quality parameters.  And finally, delivering as promised.

21. Opton Telecom Nihil ultra Center Selection process  Initial 1 st contact with a prospective client.  Request for Information.  Center Screening.  2 nd contact to confirm successful screening.  Payout & Payout cycle.  Finalization  Process launch.

22. Opton Telecom Nihil ultra assistance  We train only the best of the lot.  All training will be provided either at the site or remotely.  Live remote monitoring to provide instant resolutions.  Evaluation and grading of candidates.  Agent certification on successful evaluation.  One on one or group sessions involving discussions and suggestions.

23. Opton Telecom Nihil ultra Conclusion Opton as a group aims at achieving a compelling global brand presence. Business is undergoing immense change due to various global factors ranging from western slowdown to emerging outsourcing destinations. Competition for quality and quantity has emerged in a very new format. Our drive is to adapt to these changes to outwit extinction. Partnering companies with the same drive not only draws out the horizon but also reveals what is beyond. We are certain of calculated growth across the board.

24. Opton Telecom Nihil ultra contacts Mr. Avishek Dubey – MDOpton Telecom Ltd ad@optoninfocom.comad@optoninfocom.com+44 560 368 1880 Mr. Dipendra Pradhan – COOOpton Infocom Pvt. Ltd. dp@optoninfocom.comdp@optoninfocom.com+9133 6452 1122 Mr. Mark Chater – Asst. BDM Web: www.optontelecom.co.uk business@optontelecom.co.ukbusiness@optontelecom.co.uk www.optoninfocom.com

25. Opton Telecom Nihil ultra THANK YOU