1. CPCC ELEARNING ADVISORY COMMITTEE Final Report : April 30, 2010

2. TEST PROCTORING

3. I NQUIRY ?? Subcommittee Highlights and Recommendations HIGHLIGHTS student identity  virtual third-party proctoring services  biometrics  personal questions  webcams  browser controls complexity / cost A CCREDITATION

4. Train faculty in quality online assessment practices:  Reduce academic dishonesty  Increase accurate assessment of student learning Subcommittee Highlights and Recommendations HIGHLIGHTS

5. Equation & Graphing Editors Google Docs LaTex MathML 1 Word 2007 MathType Eq editor in PowerPoint yEd Walrus Nodes3D Subcommittee Highlights and Recommendations HIGHLIGHTS Pilot emerging technologies

6. PARTICIPATION

7. H IGHLIGHTS Subcommittee Highlights and Recommendations Minimum of one “hit” in LMS statistics within 10% period “Determining ‘participation’ in online classes for reporting purposes”  Minimum of one “hit” in LMS statistics within 10% period  Increase student awareness: o Login to the LMS by the 10% date

8. H IGHLIGHTS Subcommittee Highlights and Recommendations  Prevent lost FTE  Increase Student Success “Determining ‘participation’ in online classes for reporting purposes” Many opportunities to inform students During registration process  In-person  Online 80% Need to weigh costs vs. benefits Programming vs. Student Success

9. ONLINE ELEARNING STUDENT ORIENTATION Should it be Mandatory?  Yes For all students who enroll in an online course

10. H IGHLIGHTS Subcommittee Highlights and Recommendations Suggestions on How? Requirement as a component of ACA 118 – Student Success CIS 070 – Fundamentals of Computing CIS 110 – Introduction to Computers or Requiring ACA 112 – Introduction to Distance Learning as a prerequisite

11. H IGHLIGHTS Subcommittee Highlights and Recommendations Another recommendation Traditional face-to-face students should go through a similar orientation that introduces: CPCC Processes Expectations Computer Skills Recommended Marketing CPCC Today! student newsletter CPCC homepage spotlight area Statement or phrase on students receipt

12. H IGHLIGHTS Subcommittee Highlights and Recommendations Recording assessment attempts At this time, they are not recorded

13. H IGHLIGHTS Subcommittee Highlights and Recommendations

14. QUALITY

15. H IGHLIGHTS Subcommittee Highlights and Recommendations Recommendation: The Quality Course Review should be mandatory for every distance course: online (IN), hybrid (HY), and teleweb (TW). New course/Division Masters be submitted for QCR –Quality Course Review. Division Directors/delegator will take a lead in the submission process QCR in conjunction with areas/divisions. CPCC Quality Course Review rubric is thorough, effective and does not need immediate modifications Opportunities Promotion/application checklist/ annotated rubric Visibility – best practices Availability of options o Face-to-face o On-demand options

16. H IGHLIGHTS Subcommittee Highlights and Recommendations Recommends: an eLearning Liaison position A pilot process for Division’s Quality Course Review. This review process includes the participation of an eLearning Liaison as one of the reviewers. eLearning Liaison would be an assigned instructor by the Division who would be compensated for their additional duties by the way of re-assigned time or a stipend). Also recommended by Strategic Plan Recommends: The implementation of guidelines for appropriate use of master courses or QCR reviewed courses from another instructors. (A draft document was developed by eLearning and this subcommittee.)

17. STRATEGIC PLAN

18. H IGHLIGHTS Subcommittee Highlights and Recommendations "How do we successfully increase the number of online courses being offered by Central Piedmont Community College?" Current distance offerings  1 AAS degree (HIT)  7 certificates Recommendations  Prerequisites adapted for DL

19. H IGHLIGHTS Subcommittee Highlights and Recommendations Current distance offerings  1 AAS degree (HIT)  7 certificates Recommendations  Prerequisites adapted for DL  Required training for DL faculty Delivery MethodFull-Time FacultyPart-Time FacultyTotal Faculty Fully Online295117412 Hybrid58563 Teleweb6713 Table 1. Fall 2008 Online Instructors Fall 2008 Online Instructors "How do we successfully increase the number of online courses being offered by Central Piedmont Community College?"

20. H IGHLIGHTS Subcommittee Highlights and Recommendations Current distance offerings  1 AAS degree (HIT)  7 certificates Recommendations  Prerequisites adapted for DL  Required training for DL faculty Table 1. Fall 2008 Online Instructors "How do we successfully increase the number of online courses being offered by Central Piedmont Community College?"

21. H IGHLIGHTS Subcommittee Highlights and Recommendations Current distance offerings  1 AAS degree (HIT)  7 certificates Recommendations  Prerequisites adapted for DL  Required training for DL faculty  Departmental liaisons + collaboration "How do we successfully increase the number of online courses being offered by Central Piedmont Community College?"

22. H IGHLIGHTS Subcommittee Highlights and Recommendations Current distance offerings  1 AAS degree (HIT)  7 certificates Recommendations  Prerequisites adapted for DL  Required training for DL faculty  Departmental liaisons + collaboration  Distance campus model "How do we successfully increase the number of online courses being offered by Central Piedmont Community College?"

23. LEARNING SYSTEMS - LMS / CMS  Evaluating effectiveness of the current Learning Management Systems (LMSs) at CPCC: Blackboard and Moodle  Researching resources that would need to be in place for hypothetical migration from Blackboard to Moodle.

24. H IGHLIGHTS Subcommittee Highlights and Recommendations Environmental Survey: Identifying faculty preferences for the online teaching environment Identifying student preferences for online learning environment Evaluate the effectiveness of existing learning systems to the needs of our community Timeline Considerations: The subcommittee recommends that no significant transitions or migrations to alternative or secondary LMS/CMS platforms occur before the upcoming SACS visitation. Learning Systems: A migration from Blackboard to Moodle or Moodle to other platforms is not seamless, and requires an investment. At this time, the subcommittee does not support the introduction of additional LMS.

25. COLLABORATION + COMMUNICATION

26. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

27. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation Internal Participants External Influences Recommendations “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

28. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation Internal Participants  Students “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

29. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation Internal Participants  Students  Educators “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

30. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation Internal Participants  Students  Educators  Support “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

31. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation External Influences  Colleges and universities “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

32. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation External Influences  Colleges and universities  Providers “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

33. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation External Influences  Colleges and universities  Providers  Organizations “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

34. H IGHLIGHTS Subcommittee Highlights and Recommendations Process for Innovation Decision Models Problem Consider alternative Choose alternatives Evaluate Development Models Analysis Planning Development Execution Evaluation Performance Models Planning Coaching Appraisal Stakeholders?

35. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation Distance Campus “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

36. H IGHLIGHTS Subcommittee Highlights and Recommendations Subcommittee Goals / Mission  Identify participants  Identify communication channels  Develop process for innovation Opportunities  Internal communication enhancements  External innovators and environment  Innovation decision-making process Recommendations  DL student organization  eLearning community  Senate eLearning committee  Communication enhancements to Outlook  Collaboration tools needed  Distance campus “"How do we improve communication and collaboration with influencers of distance learning at Central Piedmont Community College?"

37. OFFICE HOURS

38. H IGHLIGHTS Subcommittee Highlights and Recommendations “What is the position of the College to provide opportunities for virtual faculty office hours? Do we provide equitable practices that support the needs of our students and the organization? ” Opportunities + Recommendations  Office hours  Physical presence  Fully at a distance faculty

39. H IGHLIGHTS Subcommittee Highlights and Recommendations Policy 4.12, section A, part 1 "Each full-time teaching faculty member has responsibilities to serve students, the division and the College by providing instruction, assisting students, and engaging in professional growth/service and college/community service.“ Opportunities + Recommendations  Office hours

40. H IGHLIGHTS Subcommittee Highlights and Recommendations Policy 4.12, section A, part 3d "When the instructor cannot meet the scheduled hours, the instructor should notify the division director or secretary as soon as possible and post appropriate notice." Opportunities + Recommendations  Office hours  Physical presence o Require physical on-campus presence of all full-time faculty

41. H IGHLIGHTS Subcommittee Highlights and Recommendations Policy 4.12, section A, part 3a "Each teaching faculty member will schedule and maintain office hours in appropriate locations (e.g., office, lab, studio)." Opportunities + Recommendations  Office hours  Physical presence  Fully at a distance faculty o Does not support a different contract for full-time distance faculty

42. REQUIRED TRAINING

43. H IGHLIGHTS Subcommittee Highlights and Recommendations Absolutely! “Should training be required to teach a distance course for the first time?” Q. 9 Hours Minimum o 3 hours Introduction o 3 hours Gradebook and Assessment o 3 hours Online Pedagogy Flexible delivery o In the classroom o Online

44. H IGHLIGHTS Subcommittee Highlights and Recommendations Supportive faculty member “Should training be required to teach a distance course for the first time?” Stipend or Reassigned time For new course development Identify Quality Division Masters For ALL Distance Courses

45. H IGHLIGHTS Subcommittee Highlights and Recommendations Strategy for extreme, last-minute situations o Provide o Assign o Request “Should training be required to teach a distance course for the first time?”

46. H IGHLIGHTS Subcommittee Highlights and Recommendations Structured Learning Path o Advanced levels of training o Recognition “Should training be required to teach a distance course for the first time?”

47. CONCLUSIONS / Q+A Contact: Erin Reed Director, Distance Education Development & Delivery Central Piedmont Community College Central Campus, Hall PD Building, Room 323 704.330.6946 phone 704.330.6945 fax erin.reed@cpcc.edu eLearning Faculty Support Line: 704-330-6111 www.cpcc.edu/distance