1. Custom Faculty Development: Reach Faculty Where They Live Linda A. Leake, M. Ed. Instructional Designer/Blackboard Support Specialist University of Louisville Delphi Center

2. The Delphi Center for Teaching & Learning Mission: –To provide excellent, responsive, innovative services and programs to enhance teaching and learning for faculty, students, staff and the community. Eight units within the center. My units are Instructional Design and Blackboard Support.

3. Goal of the Presentation Show the continuous improvement process used. Use of evaluation results. New training options developed for faculty.

4. Objectives Explain the history and modes of the offerings created to train faculty. Illustrate the continuous improvement process used for development. –Evaluation data examples Explain why evaluation results are important.

5. THE HISTORY OF TRAINING OFFERINGS CREATED FOR FACULTY AT THE UNIVERSITY OF LOUISVILLE

6. Timeline YearActivity 2008Camp Delphi began. 2009Expanded content, added Blackboard pre-assessment. 2010Changed to Delphi U. Addition of ADDIE and QM. 2011Added pre-work. 2012Offered Delphi U Level II. 2013Addition of critical thinking component. 2014New offerings: Survivor’s Guide, class for doctoral students, Delphi 101 Online

7. The Need for Training Interest in improving teaching and learning about tools for development of online and hybrid courses. Need for standard development and delivery of online course content.

8. CAMP DELPHI (2008-2009) A comprehensive 3 day in-person training. To immerse faculty in pedagogy and tools used to deliver hybrid and online instruction.

10. Data from Camp Delphi 2008 “More lab, "hands-on," and troubleshooting group and individual work… more time.” “Pre-requisite to have more depth in Blackboard capabilities. Although I am OK with basics, had I had more knowledge and experience, we could have spent more time on course-building and other framework exercises.”

11. What We Learned: 2008 Need for expanded content. Wide variety of Blackboard knowledge and experience.

12. From 2008 to 2009 Changes between first offering in 2008 and 2009 sessions. –New guest speakers and some new content. –The creation of a pre-assessment to gauge Blackboard (Bb) knowledge.

13. “It would be beneficial to let participants bring their laptops; consensus that it’s difficult to be away from the office for 3 days without constant email access.” “Each session should include more hands-on; there was too much lecturing throughout each day. It was also suggested that there should be more time for faculty to have small group discussions.” Data from Camp Delphi 2009

14. What We Learned: 2009 Need for: More structure. More pedagogy. An assessment tool. More time.

15. Changes Between 2009 and 2010 Complete overhaul transforming Camp Delphi into Delphi U. –Inclusion of Instructional Design model – adapted from ADDIE. –Used Quality Matters (QM) based approach to the overall design. –Addition of another ½ day.

17. Delphi U Testimonial "There were lots of good tips that I took away from Delphi U and, although I hated to give up a precious week of time, I certainly learned many, many tips that saved me more time than that throughout the course of the year."

18. What We Learned: 2010 Participants requested: More hands-on time during the sessions. More deliverables.

19. Changes Between 2010 and 2011 First year to offer a session remotely. Implementation of pre-work for some sessions to offer more in-class activity or work time.

20. Delphi U Testimonial "The Delphi U experience and developing online courses was an excellent one. It was an intense four days of hands-on learning which I would highly recommend to anyone who has an interest in developing an online course."

21. What We Learned: 2011 Participants wanted more advanced and in-depth training.

22. Changes Between 2011 and 2012 Conducted two Advanced Delphi U sessions at the request of faculty. Had one low-vision and one deaf participant attend the 2012 offerings of Delphi U.

23. Delphi U Testimonial "The Delphi U experience was absolutely wonderful. Four days of working and meeting other disciplines, working with other faculty and learning about what they do as far as online teaching."

24. What We Learned: 2012 Too much pre-work. Poor feedback related to one of the presentations. Participants wanted more work time during the workshop. New campus-wide initiative to increase the use of critical thinking across the curriculum.

25. Changes Between 2012 and 2013 Limited pre-work to three key areas. Added more intentional use of critical thinking principles (Paul-Elder Model). Added two proficiency exams (Quality Matters and critical thinking). Re-worked session which had received critical feedback. Moved to 4½ days and added show-and-tell.

26. Delphi U Testimonial “I think Delphi U was a wonderful experience. There was a lot to learn with online classes as well as traditional classes and I think that the learning experience within the groups, working with people from different departments, really helped."

27. New Adventures in Faculty Training Based on evaluation data and requests. New ways to reach faculty – bring the training to them. Creation of customizable departmental/school training. Requests to assist in teaching Ph.D. students.

28. Adventure 1: Survivor’s Guide Modified version of Delphi U. Customizable to departmental needs. Offered face-to-face. Two offerings in 2013. –Engineering Management Program –Music School One offering in 2014. –Engineering School – Online Instructors

30. Adventure 2: Online Course Development (JA-665) Ph.D level semester class currently offered in Justice Administration – Fall Term (2013, 2014). Took items from Delphi U workshop and spread over 15 weeks in a classroom. Courses developed in the class to be taught over the following spring and summer semesters.

31. Adventure 3: Delphi 101 Online For Part-Time Faculty and those unable to attend Delphi U face-to-face. Delphi U in a Fully Online format. Offered over eight (8) weeks. First pilot group – Summer 2014. Two additional pilot groups – Fall 2014.

32. Why Evaluations are Important As you can see the training options are now covering a wide range. Evaluation data shows need for change. Ideas are cultivated from evaluations and requests. Opportunities for improvement are shown in data trends.

33. Quatitative Data for Delphi U The highlighted area shows three important categories that we pay special attention to and these are scored very highly.

34. Comparison of Data for Delphi U The highlighted area shows three important categories that we pay special attention to and these are scored very highly.

35. Comparison of Data for Delphi U Example of data from Evaluations for individual sessions and days.

37. What was covered - Objectives Explain the history and modes of the offerings created to train faculty. Illustrate the continuous improvement process used for development. –Evaluation data examples Explain why evaluation results are important.

38. The Instructional Designers

39. Contact Information Linda A. Leake, M. Ed. Instructional Technology Consultant Sr. Delphi Center for Teaching & Learning Ekstrom Library, Room 244 I Louisville, KY 40292 Email: linda.leake@louisville.edulinda.leake@louisville.edu