1. General Information Concerning Child Protection Stefanie Friedlmayer Child Protection the principle tasks of of the MA11 - Youth and Family Welfare Office ENSA Child, Youth and Social Inclusion Meeting Vienna 2011

2. General Information Concerning Child Protection Stefanie Friedlmayer Content The Municipal Department 11 (MA11) Legal background Fields of operation: -Social Services -Clarification -Help for Education

3. General Information Concerning Child Protection Stefanie Friedlmayer MA11 Vienna Youth and Family Welfare Office is the local authority for child protection and social services for families The department‘s principle tasks are to protect children and promote education in families Staff: 1.500 (750 educational social workers, 350 social workers, 150 legal officers and 30 psychologists)

4. General Information Concerning Child Protection Stefanie Friedlmayer Legal Background Youth Welfare Act (1989) Federal Youth Welfare Act (1990) Austrian Civil Code (1989, 2001) Protect Against Violence in Families (1997) Austrian Criminal Law

5. General Information Concerning Child Protection Stefanie Friedlmayer Vienna Youth Welfare Act From - discipline threatening neglect Separation from the family and bind over To - wellbeing of the child Family orientation (promote, support, counsel) Protecting against any form of violence Future – participation, four-eyes principle

6. General Information Concerning Child Protection Stefanie Friedlmayer Target Group - Fields of Operation Parents and their children and young people (0-18) -(about 300.000 minors in the city) Social Services (prophylactic, on request, voluntary) Helps for Education (obligatory, but only as far as it is absolutely necessary)

7. General Information Concerning Child Protection Stefanie Friedlmayer Social Services Maternity and baby welfare services Counselling to promote educational competences Counselling in cases of financial crisis and housing Counselling around separation and divorce

8. General Information Concerning Child Protection Stefanie Friedlmayer Clarification Process Assessment of crisis situations: -Ambulant (examination by social worker optional psychological diagnosis) -Or temporary placement in foster families -Or crisis centres

9. General Information Concerning Child Protection Stefanie Friedlmayer Helps for Education Educational Support -Counselling by the Social Worker in charge -Psychological diagnosis, counselling and treatment -Psychotherapy -Mobil family workers -Family help plus Full-time care and education -Foster families -Residential communes -Supervised residential flats -Residential homes

10. General Information Concerning Child Protection Stefanie Friedlmayer Overview

11. General Information Concerning Child Protection Stefanie Friedlmayer Thank You!