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5S and the Visual Workplace

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Presentation on theme: "5S and the Visual Workplace"— Presentation transcript:

1 5S and the Visual Workplace
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Lean Manufacturing 5S and the Visual Workplace

2 Objectives Understand how to implement a Visual Workplace that
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Objectives Understand how to implement a Visual Workplace that Makes each person’s job easier Enables you to successfully manage the workplace Improves the overall success of your company Understand impact of 5S on Customer value Throughput Efficiency Learn tools for identifying waste in your work area Learn tools for eliminating waste in your work area INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

3 Topics Covered Workplace organization (5S) Visual Display
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Topics Covered Workplace organization (5S) Visual Display Visual Metrics Visual Control INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

4 What is 5S? 5S is the Japanese concept for House Keeping. Sort (Seiri)
Straighten (Seiton) Shine (Seiso) Standardize (Seiketsu) Sustain (Shitsuke)

5 The Visual Workplace What is It?
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process The Visual Workplace What is It? 5S, Visual Workplace, Lean together create… An immaculate (clean and tidy) workplace with Only what is needed Only in the amounts needed Only when it is needed And at the location where it is needed A pleasant and stimulating workplace with Standard procedures that are easily understood Standard procedures that are visually clear INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

6 The Visual Workplace What is the Goal?
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process The Visual Workplace What is the Goal? A workplace that Responds quickly to customer needs Enables decisions at the lowest possible level Is completely aligned (united) Promotes employee growth The least waste way to deliver value to the customer If you can't walk a plant and understand the product flow and operations immediately, then the plant can't be run properly Noel Goutard, Valeo SA INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

7 The Visual Workplace Expectations
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process The Visual Workplace Expectations The flow of goods is apparent at a glance Information or tools are available in 30 seconds or less Historical and current performance levels are apparent Waste is visible Abnormal conditions are immediately recognizable The normal condition is zero defects zero abnormalities zero accidents INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

8 The Visual Workplace Maturity Levels
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process The Visual Workplace Maturity Levels Ad hoc is a Latin phrase which, literally, means "For this". It generally signifies a solution designed for a specific problem or task, non-generalizable, and which cannot be adapted to other purposes. INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

9 Visual Display Location Marker
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Display Location Marker Fuel Pump Assembly Cell INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

10 Visual Display Production Status Board
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Display Production Status Board INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

11 Visual Display PWB Daily Production Board
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Display PWB Daily Production Board INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

12 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

13 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

14 Visual Display Standard Work
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Display Standard Work INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

15 Visual Metrics Purpose
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Metrics Purpose Enable a person to self-manage their work. Enable management to recognize trends and re-align to targets and strategies. If you are not going to use the data, don’t collect it! INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

16 Visual Metrics Characteristics
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Metrics Characteristics Provide data To people who can act on the data In time to act on the data To people affected by the data Visually link results to specific Performance targets Improvement initiatives (plans, projects, ideas) Communicate information To workers and management In a format that is easy to understand INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

17 Visual Metrics How to Develop
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Metrics How to Develop What needs to be measured? Who is the user? How to keep track of details? How often to take the data? Who will do the tracking? How to display it? Where to locate the display? INSTRUCTOR NOTES: Have teams walk through this exercise. OBJECTIVE: TRANSITION:

18 Visual Metrics Production monitors at Korry Electronics
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Metrics Production monitors at Korry Electronics Version 2 Version 1 INSTRUCTOR NOTES: OBJECTIVE: TRANSITION: Daily summary

19 Visual Metrics PTP Daily Production Board
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Metrics PTP Daily Production Board INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

20 Visual Metrics Takt Time Sheet
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Metrics Takt Time Sheet INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

21 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

22 Visual Controls Purpose
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Visual Controls Purpose Enable the work force to get control of the workplace and everything that occurs within it. Enable a process to create error free product. Integrate the standard with the action so that deviation is eliminated. INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

23 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process What Is 5S? Word Association: What do you think of when you hear 5S? 5S is a series of techniques that provide the foundation for a visual management system. INSTRUCTOR NOTES: Ask for word association with ‘5S’. Record group answers. OBJECTIVE: Discover what the group has heard about 5S Discover any misconceptions that may exist TRANSITION: Leads to correct concept that 5S sets the foundation for a visual workplace

24 Least Waste Way Value Customer
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Why Do 5S? Why? To create the Least Waste Way to deliver Value to the Customer INSTRUCTOR NOTES: Ask group ‘Why’ and record answers. Do 5 Whys until you get to the real answer – to deliver value OBJECTIVE: There are three key elements in the answer: Customer Value Least Waste Way Make sure the focus of 5S is on delivering value. 5S is not housekeeping. TRANSITION:

25 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Where Does 5S Apply? Any process involved in delivering value to the customer Factory Office everywhere INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

26 It starts in YOUR workplace!
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Who Does 5S? Any one involved in delivering value to the customer TOP-DOWN Leadership Lead by example Active in the culture change BOTTOM UP Implementation Everyone has to be involved It’s not a program - it’s a way of life. It starts in YOUR workplace! INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

27 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process 5S Sort Set in order Shine Standardize Sustain Identify and eliminate what is not needed A place for everything and everything in its place An effective, organized, professional environment Develop standards and stick to them 5S is a way of life Corporate goal is to have all companies at a level 3 by the end of 2003. INSTRUCTOR NOTES: If you need the Japanese words, they are: SEIRI SEITON SEISO SEIKETSU SHITSUKE OBJECTIVE: TRANSITION:

28 Remove the clutter (disorder) so you can see what is happening.
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sort Remove the clutter (disorder) so you can see what is happening. Separate the necessary from the unnecessary Unnecessary tools, equipment, and procedures need to be removed from the workplace INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

29 Sort Levels of Achievement
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sort Levels of Achievement INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

30 and everything in its place.
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order A place for everything, and everything in its place. INSTRUCTOR NOTES: 5S is about making peoples jobs easier by organizing the workplace, keeping it clean, maintaining standard conditions, and instilling the discipline for all employees to maintain a world class environment. OBJECTIVE: TRANSITION: Able to find things in 30 seconds Clean and ready for use Most important is the transparency

31 Set In Order Levels of Achievement
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Levels of Achievement INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

32 An effective, organized environment.
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Shine An effective, organized environment. Identify customers, suppliers, value Make the normal visible – regular cleaning, visual data Visual controls on delivery of value – signal and response Data driven, continuous monitoring INSTRUCTOR NOTES: Early detection is easier in a clean environment Look, Listen, Smell, Touch Two phases of shine process Initial campaign Daily maintenance OBJECTIVE: TRANSITION:

33 Shine Levels of Achievement
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Shine Levels of Achievement INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

34 Develop standards and stick to them.
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Standardize Develop standards and stick to them. Define and document the current process Make it the standard for everyone Define and work to the future state INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

35 Standardize Levels of Achievement
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Standardize Levels of Achievement INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

36 Sustain 5S is a way of life! Set a good personal example
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sustain 5S is a way of life! Level Sort Identify and eliminate what is not needed Level of Excellence Comments 1 Necessary and unnecessary items are mixed together in the office area. (Piles of paper work) 2 3 4 5 Necessary and unnecessary items are separated, excess files, unused ref Matl, Boxes of files, Broken items are still present. All unnecessary items have been removed from the office area, files and drawers are organized. Documented method has been established to maintain work area free of unnecessary items. Use of Red Book. Employees continually seeking improvement opportunities. Set in Order A place for everything and everything in its place Office area shows no sign of organization. Items are randomly located. Designated location established for all items as required. Designated locations are marked to make organization more visible, in basket, WIP, Task board (color coding, outlining, labeling, numbering, etc). Documented method has been established to recognize with visual sweep if items are out of place or exceed quantity limits. Use of Red Book. Vehicle developed to provide continual evaluation and process in place to implement improvements. Shine An effective, organized, professional environment No Visuals in place. Office and computers are dirty and disorganized. Some Visuals in place. Office and personal work surfaces cleaned on a reg. scheduled basis. Visual controls in place as required. Office area cleaned daily. Visual controls practiced continually. Housekeeping tasks are practiced continually. Use of Red Book. Excellent visual controls. Office has professional appearance. Standardize Develop standards and stick to them No attempt is being made to document or improve current processes. Methods are being improved but changes haven't been documented. Information on process improvements and reliable methods are shared with employees. Changes are being incorporated and documented.(Past 5S sheets, Value Stream Implementation Plans, Process Improvement Sheets. OpEx Metrics are being tracked and demonstrate area improvement) Use of the RED BOOK Employees are continually seeking elimination of waste with all changes documented and information shared with all. Sustain S is a way of life Minimal attention is spent on adhering to the 5 S’s. A recognizable effort has been made to adhere to the 5 S’s. Adherence to 5 S policy and procedures. Documented methods have been put into place to ensure Self-discipline. Use of the Red Book . General appearance of a confident understanding of and adherence to the 5S culture. AREA FOCAL'S NAME:___________________________________ TOTAL 5S LEVEL: _________ Set a good personal example Regular evaluation of 5S program Constantly look for ways to improve the program 5S becomes part of the culture of the entire organization INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

37 Sustain Levels of Achievement
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sustain Levels of Achievement INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

38 Implementation In Your Company
5S your workplace Select company approach Train Provide support Establish audit program Walk the floor

39 Company Approach Alternatives
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Company Approach Alternatives Company-wide program + High visibility + Quick progress  Can become its own goal  Can get focused on housekeeping Value stream by value stream + Integrated into the conversion to lean + Tied to providing value and eliminating waste  Some are doing it, some aren’t INSTRUCTOR NOTES: CAN 5S BE IMPLEMENTED ON A ONE SHOT BASIS? Not implemented, but it can be kick-started. Some say that the first thing you should do is to 5S your entire factory. Others argue that 5S should be implemented along with other lean improvements. Keep in mind, that 5S is not a goal in itself. It is a tool that sets up a visual management system. What does your facility need? Do you need to remove the junk to see the floor? Maybe you need to 5S first. Is your facility clean, but confusing? Perhaps you need to focus on value streams and 5S as you go. OBJECTIVE: TRANSITION:

40 Support Role Of Management
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Support Role Of Management Provide Resources Tools, Materials Training Time Promote Ongoing Efforts Encourage Creative Involvement By Everyone Acknowledge And Support Efforts Tangible And Intangible Rewards Set An Example INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

41 Support Role of the Individual
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Support Role of the Individual Learn 5S Participate In 5S Implementation Help To Educate Coworkers Show Enthusiasm Take The Initiative Bring Ideas To Promote Or Implement 5S Ask For Support Or Resources INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

42 Audit Example 1 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process
INSTRUCTOR NOTES: Reasonable ratings- Sort: 1 Set in Order: 1 Shine: 1 Standardize: 1-3 Sustain: 1-2 OBJECTIVE: TRANSITION:

43 Audit Example 2 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process
INSTRUCTOR NOTES: Reasonable ratings- Sort: 2 or 3 Set in Order: 2 (no labeling) Shine: 1 (no visuals) Standardize: 2 Sustain: 2 OBJECTIVE: TRANSITION:

44 Audit Example 3 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process
INSTRUCTOR NOTES: Reasonable ratings- Sort: 3 Set in Order: 3 Shine: 1 (no visuals) Standardize: 2 or 3 Sustain: 2 or 3 OBJECTIVE: TRANSITION:

45 Audit Example 4 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process
INSTRUCTOR NOTES: Reasonable ratings- Sort: 3 Set in Order: 2 or 3 Shine: 2 Standardize: 1 - 3 Sustain: 2 OBJECTIVE: TRANSITION:

46 Audit Example 5 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process
INSTRUCTOR NOTES: Reasonable ratings- Sort: 2 or 3 Set in Order: 2 or 3 Shine: 2 or 3 - has visual control (folders on desk indicate work that needs to be done) Standardize: 2 or 3 Sustain: 2 OBJECTIVE: TRANSITION:

47 Implementation In Your Workplace
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Implementation In Your Workplace Identify your customers Determine the value you deliver Eliminate waste Sort Set In Order Shine Standardize Sustain INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

48 Implementation What Should Be the Goal?
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Implementation What Should Be the Goal? A person should be able to walk into your area and within 5 minutes (without the need for a presentation) be able to determine The customers and suppliers The process flow The deliverables The resources being used The value being measured The current status INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

49 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process How Do I Deal With…? The person who doesn’t mind working in a cluttered environment or in a disorganized layout. “I can find anything instantly!” Can they really find anything? Is there really never any wasted time? Do they understand that the information is a company resource and needs to be available to everyone? The person who is not motivated Do they understand how this makes their job easier? Do they understand they have multiple customers and one of them (the stockholders) expect the least waste way INSTRUCTOR NOTES: OBJECTIVE: TRANSISTION:

50 Summary Why Do 5S? Increased Customer Satisfaction
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Summary Why Do 5S? Increased Customer Satisfaction A clean, organised environment gives customers confidence Improved On Time Performance Reduced Cost Improved Morale Improved Safety Improved Quality INSTRUCTOR NOTES: Drain the swamp so you can kill the alligators. Solicit ideas on how 5S can produce these benefits. Increased Customer Satisfaction A clean, organised environment gives customers confidence Improved On Time Performance Visual management is key to gaining stability in a factory Reduced Cost Waste is eliminated Improved Morale People spend a lot of time in their work environment Improved Safety The environment is clean and organized Improved Quality Process are defined and repeatable OBJECTIVE: TRANSISTION:

51 Sort Red Tag Program Red tag all unnecessary items
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sort Red Tag Program Red tag all unnecessary items Create a temporary red tag holding area Move red tagged items to the holding area for one week Dispose of remaining red tagged items Continue red tagging regularly. INSTRUCTOR NOTES: Suggestions for Red Tags Category Item Name Quantity Reasons Value Date OBJECTIVE: TRANSITION:

52 Sort Criteria Three Main Factors Usefulness Frequency of Use Cost
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sort Criteria Three Main Factors Usefulness Required Helpful In the way Frequency of Use Daily Weekly Monthly Rarely Cost Resources Required to Replace Resources Required to Store INSTRUCTOR NOTES: OBJECTIVE: TRANSITION: CATEGORY ACTION (Review in Red Tagging Process) Cannot or unlikely to be used (DISCARD) Rarely Remove from cell and store in remote location Occasionally Store in cell out of the way Often Store near the process

53 CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sort Making Decisions Each person determines what is necessary for his/her own work area. The group decides what is necessary for group areas. Necessary Unnecessary Used for daily work Unsafe Used periodically Defective Used by someone in group Obsolete (outdated) Required by law or regulation Unused Extra (duplicate) INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

54 Sort Opportunities in the Office Area
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sort Opportunities in the Office Area Books Business Forms Cabinets Catalogs – Correspondence Documentation – References Equipment Magazines Paper Prints Processes Programs Samples Shelves – Tables Supplies Trash INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

55 Sort Opportunities in the Factory
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Sort Opportunities in the Factory Raw Material In Process Items Completed Items Tools Machines Space INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

56 Set In Order Simplify Put everything in its place Use visual aids
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Simplify Put everything in its place Frequency of use Economy of Motion Use visual aids Shadow boards Standard work Labels (return addresses) Clearly marked places for items that are movable Colors, shapes Keep it that way INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

57 Set In Order Value of Space
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Value of Space Work Area Distance The value of space drops in direct proportion to the distance from the work place. Only store what you immediately need within the work place. INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

58 Set In Order Economy of Motion
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Economy of Motion 111 ft Detour INSTRUCTOR NOTES: OBJECTIVE: TRANSITION: D e f i n e M e a s u r e A n a l y z e I m p r o v e C o n t r o l

59 Set In Order Economy of Motion
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Economy of Motion Tools Material Supply INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

60 Set In Order Put Everything in Its Place
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Put Everything in Its Place Labeled as to what is in the cabinet Return Address Labeled Locations Marked INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

61 Set In Order Put Everything in Its Place
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Put Everything in Its Place INSTRUCTOR NOTES: OBJECTIVE: TRANSITION: No Private Tool Boxes

62 Set In Order Shadow Boards
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Shadow Boards Shadow Boards A place for everything and in its place. INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

63 Set In Order Common Area Reference Materials
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Common Area Reference Materials List of Contents INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

64 Set In Order Standard Work
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Standard Work Final Assembly Cell INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

65 Set In Order Marked Spaces
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Marked Spaces INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

66 Set In Order Colors & Shapes
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set In Order Colors & Shapes Bad Good INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

67 Set in Order Keep It That Way
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Set in Order Keep It That Way Identify potential problems with a regular physical and visual sweep. ? Look for: Unrealistic conditions or expectations. Program errors, broken or malfunctioning equipment or fixtures. Missing information and out of location files, references, material, supplies etc. INSTRUCTOR NOTES: If you pay attention to it, they will pay attention to it. OBJECTIVE: TRANSITION:

68 Shine Physical Process
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Shine Physical Process Determine shine targets and assignments Product, equipment, space (work area) Prepare for the shining process Specify supplies and equipment Store cleaning tools where they are: Easy to find Easy to return Establish a cleanliness standard The cleanliness acceptance criteria must be understood 5 minutes of shine time should be adequate for most areas INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

69 Shine Visual Process Identify customer and suppliers
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Shine Visual Process Identify customer and suppliers Identify value as defined by the customer Define primary measurements of value Determine trigger points Define Response Who What INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

70 Standardize Define the Work Environment
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Standardize Define the Work Environment Define the current process Define the “better way” for each task to be performed Make it visual INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

71 Standardize Communicate
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Standardize Communicate Every territory should have a communication board 5S Vision 5S Targets Area Layout Team Before & after photos Current status Red Tag status Improvement Ideas Results 5 S Information Board INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

72 Standardize Communicate
CSUN - Spring 2003 MSE608B Team 1 - Hiring Process Standardize Communicate INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

73 5S Audit Form - Office CSUN - Spring 2003
MSE608B Team 1 - Hiring Process INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

74 5S – Group Chart

75 5S Audit Form - Sample X CSUN - Spring 2003
MSE608B Team 1 - Hiring Process X INSTRUCTOR NOTES: OBJECTIVE: TRANSITION:

76 5S Level 3 Office Guidelines

77 5S Level 4 Red Book


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