2. Accomplishments: Established a Marketing Committee Designed and published a tabloid newsletter; established peacock as part of the library logo Integrated library into the life of the campus; Freshman orientation, resource fairs, etc. Advertised in campus venues Created lecture series Held exhibits Developed partnerships with campus constituencies

3. Accomplishments: Reconfigured First Floor Layout Established Aesthetics Committee Started replacing old, worn-out furniture SPAC III: further repurposing of space Launched refurbishing and expansion project

4. – New Reference Desk – Ref Collection shelving – Computer labs – Copy Room – New Café (old Microforms Room) – Improved Reading/Seating areas – Exhibit areas, new books, videos – New Signage

5. Accomplishments: – Incorporated concept of “Learning Commons” into plans for an expanded library building – Created partnership with History Department (Oral History) – Partnership with WRI/WRCA – Contributes to success of LEAD Summit (COE) – Latino Baseball History Project

6. Accomplishments: Appointed Information Literacy Coordinator Established Library Curriculum Committee Designed Information Literacy program and curriculum Developed First-Year Library Basics workshop series Launched customized online resource guides (“library guides”)for basic skills and course-related assignments Partnered with Student Leadership & Development to ensure that all Freshman and Transfer students receive an intro to the library Collaborated with Graduate Studies on library orientations and an ongoing workshop series Collaborated with campus Writing Center to offer library workshops

7. Accomplishments: Designed and implemented study and lounge areas to attract students/faculty to the library Established library café and vending areas Noon Time Lecture Series Improved copier services Created relevant exhibits Library use has increased significantly

8. Accomplishments: Established Library Multi-media Center Assigned staff New theater; high resolution Established expanded hours of operation Subscribed to streaming video collection Added furniture

9. Accomplishments: Special Collections Department established Assigned Coordinator and staff Created finding aids to select collections Created database for photo collection Established Digitizing Unit Created relevant exhibits Provided learning environment for students Created venue for Special events

10. Accomplishments: Created awareness of the usefulness/need for an Institutional Repository (digital archive) Explored availability of IR technology Campus-wide task force appointed recently by Provost to conduct needs assessment; wrote report and recommendations

11. Accomplishments: Hired Systems Librarian Expanded lab capacity (ongoing with expansion) Relocated servers into server room (IRT) Expanded/updated wireless network Added electrical outlets (more are requested) Established a digitizing unit Assessed the library's technology environment Created a technology plan

12. Accomplishments: Established Liaison system for CD Drafted subject area CD plans Instituted an inventory process Reviewed materials (journals, reference) for possible withdrawal or storage Converted significant portion of reference and journal collections to digital format Started to expand e-book collection

13. Accomplishments: Book reviews and book covers in the Online Catalog Improved cataloging and processing of new books Implemented a new “Chat with a Librarian service”, as well as “Text a Librarian.” News blog, Facebook, and Twitter pages Cataloged archival collections Re-designed Library website and updated content Instituted Rapid ILL QR codes for locations/call numbers Links to Google Book previews Citation help.

14. Faculty/staff Campaign Drafted list of naming opportunities Added “Give to the library” page Created “Give to the library” brochure Implemented “Honor with Books” Program Participating in the 50 th Anniversary Campaign Working closely with Development Office

15. Participate in LibQual and QI surveys and establish a baseline for customer services. Establish benchmarks in conjunction with librarians and staff. Conduct gap analyses using newly-established baseline and benchmarks. Provide customer service training opportunities for librarians and staff. Conduct assessment of services on a yearly basis and compare results against established baseline and benchmarks (scorecard method). Establish “listening posts,” i.e., point-of-service feedback forms, etc. Conduct a market needs assessment and explore possibility of creating new services.