1. motivational techniques
as business studies

2. aims and objectives Aim: Understand motivational techniques
Define empowerment
Analyse the effectiveness of empowerment and delegation in different organisational structures.

3. motivational techniques
Methods of increasing motivation of the workforce
the office - motivation

4. Delegation and Empowerment
Define empowerment.
Empowerment: giving employees the power to do their job: trusting them, giving them the authority to make decisions and encouraging feedback from them.

5. Org Structure Encouraging Delegation and Empowerment
Entrepreneur
Employees
Lines of communication two way
Employees can contribute to decision making
Financial and non-financial methods available
Encourages empowerment

6. Functional Structures
Entrepreneur
HR Manager
Finance Manager
Marketing Manager
Operations Manager
All types of motivation available
May not encourage empowerment especially if the business generates more layers as it expands.
Narrow spans of control and long lines of communication do not encourage delegation

7. Divisional Structures
Managing Director
Head of Product A
Head of Product B
Head of Product C
Head of Product D
By organising firm into divisions it is possible to empower more employees having a positive impact on motivation.
All employees from each function make a decision about their product.
Employees feel a strong sense of belonging and ownership to team.
Financial methods: profit sharing, fringe benefits – want to reward the group not the individual
Non financial: job enlargement and job enrichment

8. Structure By Customer Type
Entrepreneur
Customer Type A
Customer Type B
Customer Type C
Customer Type D
Organised into different types of customer eg. local, national etc.
Emphasis on team sharing responsibility and specialist skills can be developed to suit customer needs.
Financial motives can be used but must not be divisive, causing team members to compete against each other.
Employees can be empowered through job enrichment

9. In groups decide on the advantages and disadvantages of empowerment.

10. Empowerment Advantages Disadvantages Enhances motivation
Increases employee commitment
Reduces labour turnover
Reduces absenteeism
Increases morale
Frees up time for management to focus on decision making
Employees may need to be trained, costing money
Employees may not be as effective once empowered.
Role of managers becomes less clear which can lead to conflict and motivational problems.
Must be a balance between the role of the individual employee and a more traditional managerial approach to running a business. Works better in a flat structure with wide span of control.