1. Quality Consulting Adaptive Continuous Business Analysis Skill Development Program Adaptive Processes Consulting Be with the Best! www.AdaptiveProcesses.com An ISO 9001:2008 Certified Company www.AdaptiveProcesses.com

2. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!2 How is your experience with your current Business analysis performance?  Are your Business Analysts able to gather requirements right first time?  Do your clients trust your business analysts to succeed in their business?  Are your business analysts prepared to face the clients with required skills, tools and competencies?  Are there struggle between Clients, BAs and technical teams? If any of the answer(s) is No, you can benefit significantly from Adaptive in strengthening business analysis practice.

3. Quality Consulting © Adaptive Processes ConsultingBe with the Best!3 Why develop your BA competency?  In a study of 3,000 companies, researchers at the University of Pennsylvania found that spending 10% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% - more than twice as much.  People are the most critical resource for knowledge driven organizations.  Better skills means better productivity and better client satisfaction – hence better business results. People Partners Technology Process 4 Pillars of business

4. Quality Consulting Can’t we learn on our own? A structured learning environment enhances learning process by a factor of 10 Reduces effort of learning by at least 5 times Participants learn from faculty as well as from each other Faculty has 12+ years experience in business analysis in multi- country and multi-cultural environment – North America, Asia, Europe - in several top-notch organizations such as IBM, Infosys, PwC, iGate etc. Provides an opportunity to verify if the organization manages business analysis activity in a similar manner or not Opportunity to learn and share best practices that may be hidden inside the organization itself Many techniques developed which are from practical experience © Adaptive Processes ConsultingExperience World Class Processes!4

5. Quality Consulting Be with the Best!5 Quotable quotes….. Learning is not compulsory….neither is survival - Edward Deming Losing market share, losing confidence of customers, or going out of business are not punishments of God – they are usually the results of an inability to change and improve the way things get done. (c) Adaptive Processes

6. Quality Consulting Be with the Best!6 Business Scenario Competitive than ever beforeInnovations at break neck speed Demand for high Quality personnel increasing day by day Shorter time to market Success lies in being an “And” company rather than “Or” company (c) Adaptive Processes

7. Quality Consulting © Adaptive Processes ConsultingBe with the Best!7 Initiation Planning Competenc y definition Curriculum developmen t Pilot run Intermediate Program delivery Review and improvemen t Advanced Program delivery Review and improvemen t Expert Program delivery Review and improvemen t Adaptive BA Skill development Approach

8. Quality Consulting Initiation and Planning © Adaptive Processes ConsultingExperience World Class Processes!8 Competency definition Curriculum development Pilot Program delivery Assessment and feedback Improve program

9. Quality Consulting Intermediate Advanced Expert Business Success 9 Be with the Best!(c) Adaptive Processes Continuous skill enhancement – Multi Phased Approach Intermediate Level Thorough knowledge of BA processes Knowledge of BA tools Assist practicing Bas Proficient in requirements documentation Internal certification Advanced Level Perform BA activities independently Sound knowledge of modeling techniques and tools Manage clients CCBA certified Expert Level Mentor other BAs Proficient in modeling techniques and tools Proficient in client management CBAP certified

10. Quality Consulting Plan © Adaptive Processes ConsultingBe with the Best!10 ActivityWeekResponsibility Estimated Effort (In Person Days) StartEndPrimarySecondaryAdaptiveClient Plan for the initiative18AdaptiveClient Identify BA competencies11ClientAdaptive12 Develop curriculum23AdaptiveClient51 Review curriculum33ClientAdaptive11 Update curriculum33AdaptiveClient20 Deliver pilot program(s)44AdaptiveClient33 Review pilot program55ClientAdaptive11 Update curriculum66AdaptiveClient20 Expert752ClientAdaptive Coach BAs once a month752AdaptiveClient 1 day per month per batch Off-line support752AdaptiveClient 1 day per month per batch Refresher sessions752AdaptiveClient2 days per quarter Review of progress752ClientAdaptive1 day per quarter

11. Quality Consulting Plan © Adaptive Processes ConsultingBe with the Best!11 ActivityWeekResponsibilityEstimated Effort (In Person Days) StartEndPrimarySecondaryAdaptiveClient Advanced53130ClientAdaptive Coach BAs once a month 53130AdaptiveClient 1 day per month per batch Off-line support53130AdaptiveClient 1 day per month per batch Refresher sessions53130AdaptiveClient2 days per quarter Review of progress53130ClientAdaptive1 day per quarter Advanced131260ClientAdaptive Coach BAs once a month 131260AdaptiveClient 1 day per month per batch Off-line support131260AdaptiveClient 1 day per month per batch Refresher sessions131260AdaptiveClient2 days per quarter Review of progress131260ClientAdaptive1 day per quarter

12. Quality Consulting Specific techniques for Senior Business Analysts Creative way of solving business problems with several videos Stakeholder charter – way to manage complex shareholder situations Essential excel features for business analysts Hands on exercise on business case preparation Comprehensive NFR discussion – 40+ types of NFR Comprehensive Requirements Template – developed in collaboration with 10+ clients Detailed coverage on UML Hands on exercise on 10+ templates covered during program Estimation techniques Introduction to Agile and Scrum © Adaptive Processes ConsultingExperience World Class Processes!12

13. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!13 Why Adaptive?  Significant expertise in helping clients in their business analysis competency development  Faculty with more than decade long experience in business analysis and software project management, product development experience.  IIBA Endorsed program  Covers all essential BA tools and techniques like UML, BPM, Test Automation Tools, Requirement Elicitation.

14. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!14 Why Adaptive?  Case study based approach  Complimentary business analysis toolkit - sample templates and guidelines which helps BAs in implementation of the concepts in their job  Complimentary e-learning on Business Analysis skills and concepts to all participants  Best in class courseware  Completely aligned as per BABOK V 2.0  21 contact hours for CBAP certification by IIBA

15. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!15 Why Adaptive?  Our classes are conducted over weekend to help participants minimize their absence from work.  Course and content can be enhanced to meet Client specific requirements  Hands-on on going support can be provided if required

16. Quality Consulting Sample Course Outline © Adaptive Processes ConsultingExperience World Class Processes!16

17. Quality Consulting Sample Course Outline © Adaptive Processes ConsultingExperience World Class Processes!17

18. Quality Consulting Sample Course Outline © Adaptive Processes ConsultingExperience World Class Processes!18

19. Quality Consulting Workshop takeaways Exposure to industry best practices on Business Analysis Understanding of the BA role as per the industry requirements Exposure to the BA tools Complete understanding of IIBA’s BABoK Case Study to provide a simulation of the implementation of BA concepts Exposure to CBAP sample question papers Revision of the skill categories of the BABoK Assess preparedness for the CSBA/CBAP examination © Adaptive Processes ConsultingExperience World Class Processes!19

20. Quality Consulting Our feedbacks I would definitely recommend this training to others in Accenture!! Thanks for conducting the wonderful session and sharing your excellent knowledge with us. It will increase my confidence and perform my roles well in my projects. It is highly appreciated and acknowledged that the training was very useful and purposeful. Special thanks to you to make it interactive and collaborative. Excellent workshop and a faculty with deep knowledge. Awesome program, very interactive sessions, diverse participants, and holding it all together we had the best guru in 'LN'. Thanks LN for the enriching sessions and the broad experience you shared with us.’ I would have rated it as 10 if that rating scale was available. © Adaptive Processes ConsultingExperience World Class Processes!20

21. Quality Consulting Our feedbacks Well I really should say that the choice I made was an excellent one. Not just about the trainer and the quality of the course. But the best in all fronts. I guess the difference that it made was also the quality of participants that were involved. It was really very knowledgeable and also would definitely recommend this. More feedbacks available at http:// tinyurl.com/BA-feedback tinyurl.com/BA-feedback http:// tinyurl.com/Linkedin-BA-feedback tinyurl.com/Linkedin-BA-feedback © Adaptive Processes ConsultingExperience World Class Processes!21

22. Quality Consulting About Adaptive Processes © Adaptive Processes ConsultingExperience World Class Processes!22

23. Quality Consulting © Adaptive Processes ConsultingBe with the Best!23 Adaptive Processes overview  Mission: “To help organizations improve governance, risk and compliance management in cost-effective and timely manner”  ISO 9001:2008 Certified from DNV  Member of NASSCOM  Endorsed Education Provider for International Institute of Business Analysis (IIBA), Canada  More than 100 trainings and workshops conducted in Bangalore, Pune, Bangkok, New Delhi and Chennia  Completed 10 ISO 9001, 2 CMMI, 5 ISO 27001, 10+ ISMS initiatives  Served 100+ clients so far  100% key client repeat rate  GRCPerfect - Enterprise Governance, Risk and Compliance management system for rapid and cost effective process implementation

24. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!24 Adaptive solutions catalogue CMMI, Agile ISO 9001, PMBoK ISO 27001, ISO 20000, PCI-DSS Enterprise Risk and Continuity Management (ISO 27001, PCI-DSS, BS25999) Performance Enhancement Consulting (Six Sigma) Training, Auditing, eLearning Metrics Based ImprovementProcess Authoring Program Management Office Process Automation and Reengineering Business Analysis Consulting and training IT Security and Infrastructure Management SQA and Audit Services GRCPerfect 10+ eLearnings ISO 9001, 27001, Audit.. Adaptive Toolkits QMS, ISMS, ITSM, BCMS Supporting Infrastructure

25. Quality Consulting © Adaptive Processes ConsultingBe with the Best!25 Adaptive Training Services Accredited to IIBA (International Institute of Business Analysis), Canada PMI affiliation in progress Most programs accompanied by elearnings More than 100 training with close to 2000 person-days of trainings conducted Entire spectrum of trainings in project, business analysis, risk and process management Extremely good feedback ratings

26. Quality Consulting SW engineering and others Certified Business Analyst Configuration Management Good Programming Practices Introduction to Software Quality Requirements Management Software Engineering Principles Introduction to Software QA Software Reviews Software Testing Principles Software Metrics Statistical Process Control Quality and Security Introductions © Adaptive Processes ConsultingExperience World Class Processes!26

27. Quality Consulting Project Management Essential Program Management Stakeholder Management Certified Scrum Practitioner Introduction to Agile and Scrum Introduction to MS-Project Project Management Basics Advanced Project Management Risk Management Program Management Office Certified Software Team Lead Statistics for Project Managers Software Estimation © Adaptive Processes ConsultingExperience World Class Processes!27

28. Quality Consulting Standards CMMI for Services Introduction to CMMI for Development CMM Implementation Workshop Introduction to ISO 14001 (EMS) Introduction to ISO 18001 (OHS) Certified ISO 27001 Auditor and Implementer Introduction to ISO 27001:2005 Certified ISO 9001 Internal Auditor Introduction to ISO 9001:2008 Certified ISO 9001 Auditor and Implementer Six Sigma Green Belt Business Continuity Management Integrated Management Systems Continual Improvement Techniques © Adaptive Processes ConsultingExperience World Class Processes!28

29. Quality Consulting © Adaptive Processes ConsultingBe with the Best!29 Adaptive eLearning for CMMI/ ISO 9001 / ISO 27001 / Agile Web-based eLearning Has built in quizzes to test understanding Provided as complementary product with Adaptive Process Accelerator Current eLearnings available for –Business analysis –CMMI –ISO 9001 –ISO 27001 –Agile and Scrum –QMS Internal Audit –Configuration Management

30. Quality Consulting Earlier Feedbacks I would definitely recommend this training to others in Accenture!! – Sukirti Sen, Accenture Thanks for conducted wonderful session and shared your excellent knowledge with us. I felt this session was knowledge enhancement for me. Hope it will increase my confidence and perform my roles well in my projects - Chandra Sekhar Challa (Value Labs) Thanks for the class it was very interesting and informative. – Sheeja Abraham, AzkoNobel I am impressed and Appreciate work and efforts put by you, LN and team in making all participants take home the best with them. Would definitely recommend this program to any of my colleagues, Friends - Ashwin Baliga, BA, at Xora Inc More feedbacks available at –http:// tinyurl.com/Linkedin-BA-feedback –http:// tinyurl.com/BA-feedback –http://www.adaptiveprocesses.com/Training-Feedback.html © Adaptive Processes ConsultingBe with the Best!30

31. Quality Consulting © Adaptive Processes ConsultingBe with the Best!31 Adaptive advantages Industry practicing faculties with minimum 15+ years experience 100+ workshops conducted in Bangalore, Mumbai, Pune, Chennai, New Delhi, Bangkok Best in class course-ware Many courses augmented with eLearning Matured programs – multiple programs delivered through open houses and corporate programs Courses can be customized to Client requirements

32. Quality Consulting Open workshop participants © Adaptive Processes ConsultingBe with the Best!32

33. Quality Consulting © Adaptive Processes ConsultingBe with the Best!33 Our esteemed clients….

34. Quality Consulting © Adaptive Processes ConsultingBe with the Best!34 Our esteemed clients…. ANTSCORP

35. Quality Consulting LN Mishra Principal Consultant and Trainer 20 years of IT and Consulting experience with various companies such as IBM, Infosys, PWC, iGate etc. 100+ public and in-house workshops conducted in the areas of Business Analysis, Project Management, Agile, CMMI, ISO 9001, ISO 20000, and ISO 27001 Certified Project Management Professional from PMI, USA Certified Scrum Master from Good Agile, USA Certified Quality Analyst (World Topper-Year 2000) Certified ISO 9001, ISO 20000 and ISO 27001 Lead Auditor PGDM from IIM Ahmadabad and BE in Electronics and Communication © Adaptive Processes ConsultingBe with the Best!35

36. Quality Consulting Debashish Naik Lead Consultant and Trainer 20+ years of IT and Consulting experience with various companies such as IBM, Perot Systems, HCL and PWC. Multiple workshops conducted in the areas of Business Analysis and Lean Six Sigma Certified ISO 9001, ISO 20000, ISO 27001 and BS 25999 Lead Auditor PGDM from MDI Gurgaon and BE in Electronics and Telecommunication © Adaptive Processes ConsultingBe with the Best!36

37. Quality Consulting Manjula Dharmalingam Principal Consultant and Trainer 20+ years of IT and Consulting experience with various companies such as IBM, Airtel etc. 50+ public and in-house workshops conducted in the areas of Project Management and Program Management (PMBoK, Agile, Estimation), IT Service Management (ITIL), Communication and Team Building Certified Project Management Professional from PMI, USA Certified ITIL Manager © Adaptive Processes ConsultingBe with the Best!37

38. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!38 Thank you for providing us an opportunity to present ourselves to you. Hoping for a long mutually rewarding relationship. Contact Information Ananya@AdaptiveProcesses.com Cell: +91.9343.79.4800 #51, 3 rd Cross, Church Street Koramangala 6 th Block Annex Bangalore – 560095 www.AdaptiveProcesses.com