1. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!1 Adaptive Processes Consulting Training Services Profile Be with the Best! www.AdaptiveProcesses.com www.AdaptiveProcesses.com An ISO 9001:2008 Certified Company

2. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!2 Adaptive Processes overview Mission: To help organizations improve governance, risk and compliance management in cost-effective and timely manner ISO 9001:2008 Certified from DNV Member of NASSCOM Endorsed Education Provider for International Institute of Business Analysis (IIBA), Canada More than 100 trainings and workshops conducted in Bangalore, Pune, Bangkok, New Delhi and Chennia Completed 10 ISO 9001, 2 CMMI, 5 ISO 27001, 10+ ISMS initiatives Served 100+ clients so far 100% key client repeat rate GRCPerfect - Enterprise Governance, Risk and Compliance management system for rapid and cost effective process implementation

3. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!3 How is your experience with your current project performances? Are your Project Managers delivering projects on time with quality? Are your Business Analysts able to gather requirements right first time? Are your staff prepared to manage clients with required skills, tools and competencies? Are there struggle between Clients, BAs and technical teams? If any of the answer(s) is No, you can benefit significantly from Adaptive in strengthening your staff competencies.

4. Quality Consulting © Adaptive Processes ConsultingBe with the Best!4 Why develop your people competency? In a study of 3,000 companies, researchers at the University of Pennsylvania found that spending 10% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% - more than twice as much. People are the most critical resource for knowledge driven organizations. Better skills means better productivity and better client satisfaction – hence better business results. People Partners Technology Process 4 Pillars of business

5. Quality Consulting Be with the Best!5 Quotable quotes….. Learning is not compulsory….neither is survival - Edward Deming Losing market share, losing confidence of customers, or going out of business are not punishments of God – they are usually the results of an inability to change and improve the way things get done. (c) Adaptive Processes

6. Quality Consulting Be with the Best!6 Business Scenario Competitive than ever beforeInnovations at break neck speed Demand for high Quality personnel increasing day by day Shorter time to market Success lies in being an And company rather than Or company (c) Adaptive Processes

7. Quality Consulting Cant we learn on our own? A structured learning environment enhances learning process by a factor of 10 Reduces effort of learning by at least 5 times Participants learn from faculty as well as from each other Faculty has 12+ years experience in business analysis in multi- country and multi-cultural environment – North America, Asia, Europe - in several top-notch organizations such as IBM, Infosys, PwC, iGate etc. Provides an opportunity to verify if the organization manages business analysis activity in a similar manner or not Opportunity to learn and share best practices that may be hidden inside the organization itself Many techniques developed which are from practical experience © Adaptive Processes ConsultingExperience World Class Processes!7

8. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!8 Adaptive advantages Industry practicing faculties with minimum 15+ years experience More than 100 workshops conducted in Bangalore, Mumbai, Pune, Chennai, Bangkok Best in class course-ware Case study based approach Most courses augmented with eLearning Matured programs – multiple programs delivered through open houses and corporate programs Courses can be customized to Client requirements

9. Quality Consulting © Adaptive Processes ConsultingBe with the Best!9 Initiation Planning Competenc y definition Curriculum developmen t Pilot run Intermediate Program delivery Review and improvemen t Advanced Program delivery Review and improvemen t Expert Program delivery Review and improvemen t Adaptive skill development approach

10. Quality Consulting Initiation and Planning © Adaptive Processes ConsultingExperience World Class Processes!10 Competency definition Curriculum development Pilot Program delivery Assessment and feedback Improve program

11. Quality Consulting Intermediate Advanced Expert Business Success 11Be with the Best!(c) Adaptive Processes Continuous skill enhancement – Multi Phased Approach Intermediate Level Thorough knowledge of processes Knowledge of tools Proficient in activity Advanced Level Perform activities independently Sound knowledge of modeling techniques and tools Manage clients Advanced international certification Expert Level Mentor other staff Proficient in modeling techniques and tools Proficient in client management Advanced international certification

12. Quality Consulting Plan © Adaptive Processes ConsultingBe with the Best!12 ActivityWeekResponsibility Estimated Effort (In Person Days) StartEndPrimarySecondaryAdaptiveClient Plan for the initiative18AdaptiveClient Identify competencies11ClientAdaptive12 Develop curriculum23AdaptiveClient51 Review curriculum33ClientAdaptive11 Update curriculum33AdaptiveClient20 Deliver pilot program(s)44AdaptiveClient33 Review pilot program55ClientAdaptive11 Update curriculum66AdaptiveClient20 Expert752ClientAdaptive Coach teams once a month752AdaptiveClient 1 day per month per batch Off-line support752AdaptiveClient 1 day per month per batch Refresher sessions752AdaptiveClient2 days per quarter Review of progress752ClientAdaptive1 day per quarter

13. Quality Consulting Plan © Adaptive Processes ConsultingBe with the Best!13 ActivityWeekResponsibilityEstimated Effort (In Person Days) StartEndPrimarySecondaryAdaptiveClient Advanced53130ClientAdaptive Coach people once a month 53130AdaptiveClient 1 day per month per batch Off-line support53130AdaptiveClient 1 day per month per batch Refresher sessions53130AdaptiveClient2 days per quarter Review of progress53130ClientAdaptive1 day per quarter Advanced131260ClientAdaptive Coach people once a month 131260AdaptiveClient 1 day per month per batch Off-line support131260AdaptiveClient 1 day per month per batch Refresher sessions131260AdaptiveClient2 days per quarter Review of progress131260ClientAdaptive1 day per quarter

14. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!14 Adaptive eLearnings Web-based eLearning Has built in quizzes to test understanding Provided as complementary product with Adaptive Process Accelerator Current eLearnings available for –Business analysis –CMMI –ISO 9001 –ISO 27001 –Agile and Scrum –QMS Internal Audit –Configuration Management –BS 25999 –ISO 20000

15. Quality Consulting SW engineering and others Certified Business Analyst Configuration Management Good Programming Practices Introduction to Software Quality Requirements Management Software Engineering Principles Introduction to Software QA Software Reviews Software Testing Principles Software Metrics Statistical Process Control Quality and Security Introductions © Adaptive Processes ConsultingExperience World Class Processes!15

16. Quality Consulting Project Management Essential Program Management Stakeholder Management Certified Scrum Practitioner Introduction to Agile and Scrum Introduction to MS-Project Project Management Basics Advanced Project Management Risk Management Program Management Office Certified Software Team Lead Statistics for Project Managers Software Estimation © Adaptive Processes ConsultingExperience World Class Processes!16

17. Quality Consulting Standards and Compliance Introduction to CMMI for Development CMM Implementation Workshop CMMI for Services Certified ISO 27001 Auditor and Implementer Introduction to ISO 27001:2005 Certified ISO 9001 Internal Auditor Introduction to ISO 9001:2008 Certified ISO 9001 Auditor and Implementer Six Sigma Green Belt Business Continuity Management Integrated Management Systems Continual Improvement Techniques Introduction to ISO 14001 (EMS) Introduction to ISO 18001 (OHS) © Adaptive Processes ConsultingExperience World Class Processes!17

18. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!18 Participant testimonials I would definitely recommend this training to others in Accenture!! –Sukirti Sen, Business Analyst, Accenture It is highly appreciated and acknowledged that the training was very useful and purposeful. Special thanks to you to make it interactive and collaborative. –S Balamurugan, Senior Solution Architect, Unisys Thanks for conducted wonderful session and shared your excellent knowledge with us. I felt this session was knowledge enhancement for me. Hope it will increase my confidence and perform my roles well in my projects. –Chandra Sekhar Challa (Value Labs) Thanks for the class it was very interesting and informative. –Sheeja Abraham, Azkonobel Excellent workshop and a faculty with deep knowledge. – Manoj Nair, Process Manager - Ma Foi

19. Quality Consulting Open workshop participants © Adaptive Processes ConsultingExperience World Class Processes!19

20. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!20 Our esteemed clients….

21. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!21 Our esteemed clients…. ANTSCORP

22. Quality Consulting Sample Course Outline © Adaptive Processes ConsultingExperience World Class Processes!22 Comprehensive Course Outlines Available at http://adaptiveprocesses.com/training-catalog.html

23. Quality Consulting Sample eLearning Links Business Analysis http://122.166.226.136/E-Learning/Demo/BA/BA.html CMMI http://122.166.226.136/E-Learning/Demo/CMMI/CMMI.html ISO 9001 http://122.166.226.136/E-Learning/Demo/ISO9001/ISO9001.html Agile http://122.166.226.136/E-Learning/Demo/agile/index.html ISO 20000 http://122.166.226.136/E-Learning/Demo/ISO20000/ISO20000.html © Adaptive Processes ConsultingExperience World Class Processes!23

24. Quality Consulting Sample Course Handout © Adaptive Processes ConsultingExperience World Class Processes!24

25. Quality Consulting Trainer Profiles © Adaptive Processes ConsultingExperience World Class Processes!25

26. Quality Consulting LN Mishra Principal Consultant and Trainer 20 years of IT and Consulting experience with various companies such as IBM, Infosys, PWC, iGate etc. 100+ public and in-house workshops conducted in the areas of Business Analysis, Project Management, Agile, CMMI, ISO 9001, ISO 20000, and ISO 27001 Certified Business Analysis Professional from IIBA, Canada Certified Project Management Professional from PMI, USA Certified Scrum Master from Good Agile, USA Certified Quality Analyst (World Topper-Year 2000) Certified ISO 9001, ISO 20000 and ISO 27001 Lead Auditor PGDM from IIM Ahmadabad and BE in Electronics and Communication © Adaptive Processes ConsultingExperience World Class Processes!26

27. Quality Consulting Wing Commander Bijay Jyotishi Principal Consultant and Trainer Six Sigma Master Black Belt 25+ years of IT and Consulting experience with Wipro and Indian Air Force. Consulted clients in US Multiple public and in-house workshops conducted in the areas of business analysis, process improvement and Six Sigma M Tech from IIT Delhi and B Tech from Birla Institute of Technology © Adaptive Processes ConsultingExperience World Class Processes!27

28. Quality Consulting Arvind C, CBAP, CMP Principal Consultant and Trainer 11+ years of IT and Consulting experience with various companies such as Cognizant, Core Logic, Odessa, Sobha Renaissance etc. Certified Business Analysis Professional from IIBA, Canada Certified Mortgage Professional from Core Logic Post Graduation Diploma in Business Management ICFAI Business School BE in Mechanical from Visvesvaraya Technical University © Adaptive Processes ConsultingExperience World Class Processes!28

29. Quality Consulting Sameer Khedkar, CBAP Principal Consultant and Trainer 11+ years of experience in Business Consultant - Banking & Financial servicers Consulted companies like IBM, Oracle Financial services, Citicorp Overseas etc. Member of association of Business Process Management Professionals and International Institute for Business Analysis Certified Business Analysis Professional from IIBA, Canada Diploma in National; Security & International Relations VJTI BE in Electronics and Communication © Adaptive Processes ConsultingExperience World Class Processes!29

30. Quality Consulting Harit B, CBAP Senior Consultant and Trainer 8+ years of IT and Consulting experience with various companies such as Changi International Airport, Uthink L&T Infotech, etc. Certified Business Analysis Professional from IIBA, Canada MBA Finance(Banking) S.P Jain Centre of Management Dubai- Toronto-Singapore Certified Java Programmer, Web Component developer, ISN 21 – Property and liability Insurance B-Tech Information Technology from Bharati Vidyapeeths Collage of Engineering © Adaptive Processes ConsultingExperience World Class Processes!30

31. Quality Consulting Manjula Dharmalingam (Mumbai) Principal Consultant and Trainer 18+ years of IT and Consulting experience with various companies such as IBM, Airtel etc. 50+ public and in-house workshops conducted in the areas of Project Management and Program Management (PMBoK, Agile, Estimation), IT Service Management (ITIL), Communication and Team Building Certified Project Management Professional from PMI, USA Certified ITIL Manager © Adaptive Processes ConsultingExperience World Class Processes!31

32. Quality Consulting Debashish Naik Lead Consultant and Trainer 20+ years of IT and Consulting experience with various companies such as IBM, Perot Systems, HCL and PWC. Multiple workshops conducted in the areas of Business Analysis and Lean Six Sigma Certified ISO 9001, ISO 20000, ISO 27001 and BS 25999 Lead Auditor PGDM from MDI Gurgaon and BE in Electronics and Telecommunication © Adaptive Processes ConsultingExperience World Class Processes!32

33. Quality Consulting Gaurav A, CBAP (Pune / Mumbai) Senior Trainer 9+ years of industry experience in software development and project management, business analysis Worked as Project Manager with IBM Corporation, Royal Bank of Scotland, Infosys Technologies Certified Risk Manager Certified Financial Analyst Bachelor in Technology (Computer Science) from Punjab Technical University © Adaptive Processes ConsultingExperience World Class Processes!33

34. Quality Consulting Abhisek B, CBAP (Pune / Mumbai) Trainer 7+ years of industry experience in software development and business analysis Worked as business analyst with Cap Gemini, Sigma Software and IndoGlobal Post Graduate Diploma in Marketing Management, Marketing Bachelor in Engineering in Information Technology, University of Pune © Adaptive Processes ConsultingExperience World Class Processes!34

35. Quality Consulting Venkateswara Bhat Consultant and Trainer - Adaptive Processes 15+ years of industry experience with 5+ years in networking domain Multiple in house and public workshops conducted in the area of Information Security (ISO 27001) Certified ISO 27001 Lead Auditor Certified Information Systems Security Professional – CISSP Cisco Certified Network Associate - CCNA Consulting experience with various companies such as Verse, VLS, PTG, AJG Hands on experience in implementing ISO 9001 and ISO 27001. B.Sc Maths from Madurai Kamaraj University © Adaptive Processes ConsultingExperience World Class Processes!35

36. Quality Consulting Gouri Shankar M, Teradata Certified Master Principal Consultant and Trainer 15+ years of Industry experience in System design, Database, Data Warehousing Technologies. Consulted clients locations such as Best Buy Inc., Bell Canada, Royal Bank of Canada, Weyerhaeuser Inc. US Foods, Singapore Ministry of Education, Dubai Port, Mercury Intl. Ltd (London), etc. Teradata Certified Master V2R5 from Teradata Corporation Bachelors of Engineering in Computer Science Utkal University © Adaptive Processes ConsultingExperience World Class Processes!36

37. Quality Consulting Rebecca Randad Senior Consultant 13+ years of industry experience in software development and software quality assurance Worked as Project Manager with Wipro Technologies Bachelor in Engineering from BMS College of Engineering, Bangalore © Adaptive Processes ConsultingExperience World Class Processes!37

38. Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!38 Thank you for providing us an opportunity to present ourselves to you. Hoping for a long mutually rewarding relationship. Contact Information Ananya@AdaptiveProcesses.com Cell: +91.9343.79.4800 #51, 3 rd Cross, Church Street Koramangala 6 th Block Annex Bangalore – 560095 www.AdaptiveProcesses.com